Posted On: 2018-10-31 16:23:50
I had taken new broadband connection from Multicraft Digital Technologies Pvt. Ltd. on 30th Sept and had opted for 15 MBps plan for 3 months and paid total amount of INR 2372. I had logged the complaint for non working of internet issue on 4th & 5th Oct bearing complaint no. MTD05101821160188C for resolving the issue. But it was not resolved. Then I had updated the complaint on 6th Oct but to no use. i had never received the prompt response from the service engineer. finally on 7th Oct, i again logged the complaint requesting for the discontinuation of the broadband service and refund of the money because of poor service. I received the message from Multifi that your complaint is been updated successfully with same complaint no. MTD05101821160188C. However till date there is no action been taken and my money is still not refunded.
Posted On: 2018-10-27 22:18:23
This complaint is regarding the broadband provider Tikona which is a top most fraud company. I applied for the services 1 month back they took 2761 money from me and then said that connection is not possible due to non feasibility. The sales representative Vinod 9540084969 is a fraud and is only after money. I have been trying to reach him and the customer care however i am being thrown from one corner to another. My user id is 1123059979.
Posted On: 2018-10-24 11:15:08
I am writing to lodge a complaint against ORTEL group, Bhubaneswar. I have been a subscriber of their internet services since July, 2017. However, there have been several blackout of their services since the last month for 2-3 days, and now, I am unable to harness their service for 6th consecutive day, and even though I pay a monthly rent of INR 915.36, the service I get from them is hardly 20 days. I have e-mailed them several times and I have also contacted their customer care. I also apprised them of the fact that if they do not repair my connection, I will be forced to lodge a complaint with the higher authorities of customer service, only to be abused back by them after having said that. I am requesting you to please take some punitive action against them, so that I can overcome this dismay. ORTEL contact details- Mr. Dhananjaya Sarangi C1, Chandrasekharpur, Behind RMRC, B.D.A. Colony, Bhubaneswar, Odisha Email:
Posted On: 2018-10-14 19:52:36
I NIKUNJ GUPTA COMLAINING AGAINST NEXTRA SERVICES PROVIDER AS MY ID IS 2110500 REGISTERED NAME AS VARUN MOHAN SHARMA. THE SERVICE PROVIDER IS SHOWING UNPROFESSIONAL AND UNETHICAL BEHAVIOR AS DEFICIENCY IN SERVICES SINCE 5TH OF OCTOBER 2018 WE ARE CALLING DAILY AND GET ANSWER THAT OUR ENGINEER WILL COME AND ASSIST YOU BUT NEITHER HE COME NO ANY ISSUE RESOLVE MANY IMPORTANT WORK ARE PENDING. MY REQUEST IS TO PLEASE TAKE STRICT ACTION AGAINST THEM AND ASKED COMPENSATION FOR HUGE LOOSES IN MONITORY AND MENTAL TERM. THEY CONSUME LOT OF TIME BUT DO NOT PROVIDE ANY SATISFACTORY ANSWER AND SOLUTION
Posted On: 2018-10-09 08:35:34
Maine recharg rajsthan me 153 ka karaya thha lekin internet nahi chal raha hai kyon(?
Posted On: 2018-10-08 02:15:54
my csc id 433757170014 e disha id passsward not send plesa halp me thank you
Posted On: 2018-09-26 14:27:40
I am suffering continuously due to Wishnet Internet Connection Issue. Around 11th September 2018 I lost Wishnet Internet connectivity. It was showing 'Destination Host Unreachable'. I contacted customer care and cable operator everyday and every time they told me that give us some time or it will be resolved tomorrow. But the 'tomorrow came after 6-7 days'. It got fixed after 6-7 days. But again after couple of days the same problem arise and I am calling customer care and cable operator every day and getting the same reply 'give us some time' or 'it will be resolved tomorrow'. However, the 'tomorrow' has not come yet this time and it's been 6 days. I could not able to use the internet for 12 days this month and don't know how many days will add up. I have to use my mobile data in those days for which I am incurring additional expense.
Posted On: 2018-09-24 21:00:10
poor quality in service
Posted On: 2018-09-15 12:07:09
Hello sir Meri complaint Idea 4g se hai kyo ki hum jaha rehte Hain waha per idea ka 2g network he hai lekin yaha ke anpadh logo ko yeh baat pata nahi hai or yeh log 2g network hotel hue 4g recharge karwa lete hai jissse ke yeh idea wale log aam janta ko loot rahe Hain so sir please I hope aap idea 4g ke kyilaaf koi action lainge Thanks Regards Rahul Kumar Idea 4g user
Posted On: 2018-09-12 00:41:53
Mera vifi 3 monh ho gya h jisne lagaya 1000 liya bt o cal nahi raha h nahi wo fhone otha raha h bt jitna no se call karte h wo black list me daal deta h koi bhi no costemer cair me nahi lagta bakwas service bsnl plz help me
Posted On: 2018-09-09 00:57:19
Iam complaint.wwwclick2complain. Com.sir I suffering.in5years.nobody.solve.my.problem.pls.kindly.reply.me.you.solve.my.problem.yes.or.not
Posted On: 2018-08-25 01:07:01
I have a post paid customer in VODAFONE. I have regular paid my bill within time. On 3rd Aug.2018 I paid their last bill within period. But. they claim that they have not recvd the amount. I paid through my debit card under Bank of India. I have send mail to vodafone care and submitted my Bank statement, where clearly shown that the amount debited from my account and payee to Vodafone. Till date vodafone authority ignore my claim. And they stop my outgoing call facility. I suffer mental hazard. When I pay all their dues and submiited supporting papers to the authority then why they stop the fecility? I want reasonable compensation from Vodafone against my loss of mental toture.
JIVAN MUKUNDRAO ATHAWALE
Posted On: 2018-08-17 13:53:47
Respected Sir/Mam, My name is Jivan Mukundrao Athawale. I am complaint for BSNL Broadband Phone number is 02462-276028. Last two month my BSNL Broadband is not work properly for a many many problems. but in this two months bills is amount paid from me. so please no service to no charge but BSNL is no service but full charge. why? so please action on BSNL.
Posted On: 2018-08-14 10:46:37
I am a subscriber for GWave broadband. In the month of June I faced an outage for 5 days. It's a pre-paid connection and I have paid for 30 days of service in advance. However due to outage which was purely a fault in their network, I received service only for 25 days. I requested the company to extend the validity of my plan by 5 days which I lost due to outage. I sent several emails and registered letter as well. However I received no response from the operator. Moreover this is a recurring problem and I keep losing connectivity due to fault in their network and the operator does not respond to any complaints. As a result I am at loss and want to take this matter to consumer court so that the operator can be reprimanded for it's ignorance of consumer complaints. Contact No: 9545062950 User Id: rahulp Operator: GWave Broadband United Telecoms Limited, Old IPHB Building, Beside Traffic Police HQ Altinho, Panaji, Goa 403001
SPM Shivaji Nagar PO
Posted On: 2018-08-01 16:39:13
At Shivaji Nagar Post officeMTNL Lease line No-3200010444 is not working properly from last 1 year. However MTNL authority is not resolving issue.Due to internet connectivity issue, we are not able to provide proper service to member of public. Kindly look into the matter and resolve issue.
Posted On: 2018-07-30 12:44:47
I have recharge done of my airtel no- 9660011136 using my aitel app but the recharge got reflected to the another no that is 9953270752. I wanted to reverse this plan to the required no but Airtel is not going to help me. It was airtel app's bug and now I am not able to access internet or connection. please help and escalate.
Posted On: 2018-07-22 20:35:27
I applied triple play for the new internet connection 14 and 15 July. But no body contact to me niether phone nor address. And again I registered for the connection in triple play on dated 22/07/18. I paid the changes but after talking the changes no body come for the internet connection. My important work are pending due the delay of the pothantic service of triple play internet service.. They are giving 3rd gread service.....
YASHRAJ ANJANKUMAR MAJMUDAR
Posted On: 2018-07-22 09:55:04
I had airtel broadband connection with no. 07948010279 when I lived in ahmedabad. I cancelled the connection on 19th May 18 stating leaving the city and going to Vadodara. The company has again generated another bill after one month... When asked the appellate authority of wortel and CEOs office they are not giving written answer for the same. They are telling that I agreed to retain with revised plan of 499 p.m. against the 999 p.m. plan. Still they have generated bill of 999. When asked they are not responding to my mails. They are not giving any justification and saying just sorry... To cover-up they are asking to settle my refund.... They have done cheating to me by giving falls information , hiding my information, not sharing any communication and over and above generation bills post cancellation of account also.... Request you to take strong action against airtel for cheating, ignoring customer, not releiving facts of my account, not responding to mails. Thanks Yashraj
Posted On: 2018-07-22 00:13:40
Sir tikana is harassing me by sending legal notices for non payment...And the truth is that I wasn't getting good services so I told them to disconnect the connection but they didn't instead they made a bill of 1400 for using internet services which I haven't availed . So I would like to lodge harassment case on Tikana for threatening me...
Posted On: 2018-07-20 12:12:25
I recharged my vodafone no. With rs 401 with paytm and it had a plan for 84 days with 1gb/day internet and sms and i even got a confirmation msg for that after recharge but today i got notification to recharge my internet as i checked my pack ut was not renewed but i got balance instead of recharged now i want internet plan or refund
Posted On: 2018-07-20 10:43:56
I have taken GTPL internet connection 12-07-2018 they have taken payment but still connection yet not started, even i had called in customer care 3 times still they are not taking any action.
Dinesh Datta Mishra
Posted On: 2018-07-12 00:57:34
Hi, This is regarding my dongle #7387056853. I would like to report that I am being mentally harassed by AIRTEL team. NEED HELP ON MY ISSUE FOR WHICH I AM BEING HARASSED FOR THE PAST 45 DAYS. I HAVE BEEN RECEIVING THREATENING CALLS FROM AIRTEL RECOVERY TEAM. I have been charged 10309 as some advanced rental plan which I have not even opted for. I raised a complain calling the toll free number on 5th June since then I have not received any response, I have been following up every 2 days, my services have been barred I have spoken to the supervisors Mandeep Gupee. Neha, Amit etc everyone just read out a script they have. They say that the issue has been escalated and will take time. Now from past 4 days your collections/billing team has been HARRASSING me. They call me atleast 3 to 4 times (in addition to the automated calls) a day and when I said I want to speak to a supervisor they asked me to call9987244865 stating that this is Varun Sainiâs number and he will help me.
GIRISH NANDAN PANDEY
Posted On: 2018-07-05 00:54:31
I recharged my JIOFi No. 6290498908 on 26th June, 2018 with an amount of Rs. 399/- but JIO is denying to update my account balance and always replying that some another number of myself was charged by their system. Its complete cheating as i dont have any other number of JIO. The only number i had charged given above. Number of complaints made over phone as well as through mails but no result. They just started the practice of galloping the hard earned money of the customer. Hope the big scam is on the way. Kindly look into the matter please.
Irshad Ahmed Mulla
Posted On: 2018-06-28 19:50:34
We have internet broadband connection on this line but hardly we get the proper line. THey have old wire hanging which are always a problem.
Posted On: 2018-06-18 15:23:16
Gazon Communication charged us INR 850 to provide internet service, we paid thru their website via debit card. The amount got debited in our bank but Gazon claims they have not received any such amount. On inquiring with bank they said that no such amount has been pushed back by service so the money is not credited back to our account. We have been following up with Gazon Commmunication since long time but they have shown no interest in resolving the issue. Please advise how to proceed further as we wish to take up the matter to court as sue Gazon for negligence & trouble they have caused us
vijay gambhir bari
Posted On: 2018-06-17 12:07:24
Sir I had asked for a phone call (from 9.560286632) but I did not get the range from the network computer. Not even 10 feet. And you do not even take back your phone. Because of the network I do not have Wi-Fi running. Jio Center also went to Amalner 2-3 times. But at the same time the network gets their office. Along with this, the computer's internet speed photo has been added. 8208454626 This is my number of wifi, but it should be done again because I do not have the benefit of spending Rs.1999 but I have to return it back and return it to me. I do not get any benefit. Vijay Gambhir Bari (9860286632) Mobile GO Fi 8208454626 Subhash Chowk Kunte Road in Yamazah is a problem in Amalner district of Jalgaon
Posted On: 2018-05-29 21:42:37
I have an Airtel set top box. On 3rd May, 2018 the set top box stopped working. I made a complaint to Airtel Customer Care. On 4th May, 2018 an Airtel Technician Mr. Sajid was deputed to attend to the fault. He to my house at about 2 pm. He mishandled the set top box due to which the set top box fell on the LED TV. Because of the impact the top left hand corner of the TV suffered damage which can be seen in the attached picture. I discussed with the Sony technician who told me that the TV got damaged due to an impact by an external body. The damage has occured due to the negligence of the Airtel technician. The screen is damaged and needs replacement. However, if the panel is not available, the entire TV has to be replaced which costs around INR 70,000. My complaint has been registered with Airtel with the service request number 74752045 and reference No is 1167155692. We buy things from our hard earned money. It is really shocking that a person enters my house and breaks my TV. And
Posted On: 2018-05-25 16:24:42
Since last year I've taken this WiFi broadband connection of Tata Docomo, I've not been able to work during daytime impacting huge Revenue inflow as I work from home for a IT Company. Maximum unplanned outage is during the business hours and to top it there's whatsoever no alert for the downtime. This happens almost every alternate day. I dial in to the customer care and you get stereotypes response the server is down. I've been trying to get a hold of the authorities but they deny the right to give the authorities contact details. Being a customer I've the right to information as per the act but that's never allowed. NO escalation matrix info provided on any of the websites or customer care. The grievance cell Id responds only after two days. I request you to support me in the mission of recovering the losses incurred till date and alert them to improve their customer handling process. Need your help to get this frequent server down time issue resolved asap.
Posted On: 2018-05-23 11:05:50
Dear sir my name is javed shamim i am from chhattisgarh, i am very afraid from my home condition in this regarding got one website pointerinfotech.com on date xxxxxxxxxxxx/xxxxxxxxxxxx/xxxxxxxxxxxx there is some data entry and sms sending job was available in some returnable basis, before joining i talked that person related with this job and ensure me after getting payment you got one call from pointer infotech regarding more details like aadhar no. Bank account details for payment transfer, by the way my condition is not good so i believed him and take sms plane -xxxxxxxxxxxx and pay him xxxxxxxxxxxx/- but after getting payment all numbers are switched off. I pay him for through paytm, there is no other contact no. Paytm no. Is also shown switched off, all payment proof is attached request you to help me other wise all mobile no. And paytm no. Is given below. Website mobile no. xxxxxxxxxxxx. xxxxxxxxxxxx xxxxxxxxxxxx. xxxxxxxxxxxx Paytm no.- xxxxxxxxxxxx
Posted On: 2018-05-16 21:35:12
M-net, an internet service provider has not replied to our repeated complaints. We have subscribed to their internet service and it has not been working since three months and when we reached out to them they didn't take any initiative to remedy the situation. Moreover they have taken the payment for a full year i.e. till June and thus we are suffering a loss of at least 5000Rs because of this.
Posted On: 2018-05-12 12:22:46
I have subscribed for 4MBPS unlimited speed Asianet Broadband Service. In the night time when we need it the most it gives less than 4 mbps speed even less than 1 Mbps. I am complaining for last one month but they are doing nothing. I have the records of speed as well as the calls I have made. Even I recorded customer care replies.i need help to teach a lesson to this arrogant organisation.
Posted On: 2018-05-10 21:02:32
I'm using Airtel Postpaid connection HotSPOT-7558374136 for Advance Rental(08Aug-08Feb)from past 6 months. I had called customer care on 23march for Auto renewal complaint.I do not know why Airtel auto renewed advance rental plan without my permission&he said we will look into your issue& send to concern team for resolution. we will contact u regarding ur issue after ur bill due date (27 march) but didn't get any call &mail from Airtel. Again I had called customer care on 31march for same issue &this time they have changed my plan to monthly plan &said that we will discuss with concern team(billing) to adjust & generate bill accordingly. we will notify after 24-48 hour again same thing happened didn't get any call,mail from Airtel This they said they can't help me regarding ur bill amount.u have to pay INR4956 & updated my plan to 799 monthly.I can't understand why should I will pay 4956 for Advance Rental which I didn't use.Please help
Posted On: 2018-05-07 20:09:52
GTPL BROADBAND....worst broadband provider ever used. I am from Ahmedabad Motera area, I have GTPL broadband connection. My internet is not working from last 3 days. Everytime when I called to GTPL customer care, their executives tells that due to some technical error net is not working in your area. And when I asked that when it suppose to be rectified, they said that we don't have proper information on it. You need to wait. And I am waiting from last 3 days. Worst customer care service, even they don't know how to talk wid customer. Just cheap guys. There are so many internet service providers available in market, please don't ever go with GTPL. They are good for nothing.
Posted On: 2018-04-19 21:56:55
Sir without any reason Google octa deducted 20000 in my debit card . Several times I send a request mail to google he always said that I resolve the problem and refund your money but he donor refund my money so pl help me and refund my money
Sejal Manish Shah
Posted On: 2018-03-31 23:18:49
We have internet Broad Band connection from GTPL. Following are details of the same. Client ID : BB291055 Renewal Plan : 1500 GB IUMBPS Date of Renewal : 16-07-2017 Time period ; 12 months Name : Sejal Manish Shah We have already asked GTPL to disconnect our connection due to very poor services. We have observed that in one week's time at least the services are not available for 3 days, mainly during week ends. This has been experienced since very long time period and we are not happy with GTPL services at all. Even resolution of compliant takes 3-4 days. We request Consumer Redressal Forum to take appropriate action against GTPL for two reasons 1) Due to poor service we need to break contract of one year and need to hire other service provider. There is no mechanism to recover money from GTPL for the remaining period of time up to 11/07/2018 2) In this process we will be loosing some money as we have to pay additional to other service provider.
Patrick Mc Brearty
Posted On: 2018-03-26 18:48:59
Finding a genuine provider of financial instrument is very challenging but we are certified Financial Instrument providers in Ireland. Presently, we only focus on BG/SBLC for Lease and Sale transactions. However, our Lease BG/SBLC is 4+2% and Sale at 32+2%. Should you find this interesting and acceptable? Kindly, contact us and we shall review and respond with draft Contract/MOU within 48hrs maximum. Please request for full procedure details if interested. For further inquiry contact: Name : Patrick Mc Brearty E-mail : Skype id :
Mahendra G Shivgankar
Posted On: 2018-03-26 11:22:23
No internet network and no phone call network of jio telecom
Posted On: 2018-03-17 14:04:20
Hi, I raised a disconnection request from spectra broadband, account no: 172403 on 20th February. I was promised that the time for disconnection is 9 days. However, 25 days have passed, each time I call the customer centre, they keep on saying it will be disconnected within 24-48 hours. And they are not ready to refund the security amount of 4000 that they charged. This is causing a lot of mental harassment and wasting a lot time.
Posted On: 2018-02-27 09:58:16
Around 4 days back I have purchased Jio WiFi device along with sim which offers 4GB per day. But actually I am not getting 4GB per day. Yesterday when I connected and opened a Web page only and after that Internet speed was slow.I have spoken to customer care also but they are saying that I have consumed complete data.The same thing happening since I bought it and reply of customer care is same that I have consumed complete data.
Devesh Kumar Patnaik
Posted On: 2018-02-26 12:22:20
BSNL has discontinued my telephone/Broadband service since February 2017 without informing me. Yet they kept sending me bills for 4 months continuously. Later they started calling me for payment but I refused to pay. Now from January 2018 I'm getting letters from BSNL saying they will take legal action in case I did not pay. I replied to their letter with all documents showing that I've paid all bills till January and did not pay for February because they have disconnected. I also attached complaint numbers of February and March month regarding connection issue. But in reply they also sent a legal notice from "LOK ADALAT" for recovery. Yesterday they sent me a notice again saying if I did not pay they will take legal action against me. SO plz help me.
Posted On: 2018-02-06 22:12:39
Jio wifi router speed very poor. Only 200GB could be used out of 760 GB inlast 7 months. The balance data has to be used in 5 months. because of slow speed that is impossible. The data will lapse and reliance jio will make money
Posted On: 2018-02-03 01:48:22
Idea Broadband Provide wrongly generated bill and harrassement from their representative for payment of bill and now they have send a Lok adalat case notice in mail .Case No.:- LOK-B/FEB18/523 Firstly i have taken 6 months plan which was include installation and router free instead of 6 month they generated bil in 5 month that was wrong when i did not pay the extra month after 3 month they said they have offer for me 3 months pay and 2 months free again they adjust 3 months did not give me free 2 months .Its a clear case of cheating and now case which is harrssment .please look into matter urgently
Posted On: 2018-01-12 10:44:29
sir your surver always down in mayur vihar branch, i am your monthly customer but always i heard surver nhi chal raha hai thoda time lagega, i am also using indian bank account but there have no issues like this pls sor help us and take action fast
Posted On: 2017-12-27 15:29:12
DEAR SIR mai Jio Telecom company ka costumer hu our mera no. 8383016390 h.Maine Jio net issues ke karad complaints kartab hu but koi replay ni aata our na Hi problems solve hoti h..4g network hone ke baad bhi 2g speed ke sath problem hota h kripa karke meri help kare apka ati kripa hogi Thanks, VINOD YADAV
Posted On: 2017-12-27 15:06:44
ear Sir/Madam This is to inform you that we have an agreement with Reliance Communication on 25/2/2009 for giving space for establishing their Telecom equipment and DP in our building premises at Neeraj Apartment,50-B.Indrapuri Colony.Indore-MP . As per agreement Reliance Communications had to pay Rs.1500 per month as usage/maintenance charges(premises rent) to our society,Neeraj apartment Sahwasi Sangh and it had to be increased with 10% on every 3rd anniversary. By Oct -2016 all payments were depositing regularly in our society bank ac of Neeraj Apartment Rahwasi Sangh through ECS at Vyaparik Audhoyogik Bank,Ac No--5047.But from Oct-2016 onward our society did not receive rent amt,i.eRs.4950 per month from Reliance Communications(Enclosed Bank statement Copy as attachment). Regarding said complaint we contacted to Reliance Communication's local office at BCM Hights. Indore but we find that Co.has wind up their operations and office has permanently closed. Now Co's equipment a
Posted On: 2017-12-22 23:41:53
I had taken internet connection from provider named ION internet axs, (Ghansoli, Navi Mumbai) on 26th Nov 2017. But their service is very unstable. In just one month I could not get service for two times which included 3 days due to network loss or some other technical reasons. Now again from this time today (22nd Dec 2017) again there is no connection. And again it might another day to recover. So total minimum 4 days are lost to get service whereas I had to pay Rs 500 for my internet plan as this is prepaid service for 28 days. So how the cost for outage days would be adjusted? Is this not a one kind of robbery? Please help me to get back my money for non service days' in a month or help me to get a stable connection with minimum amount of outage.
Posted On: 2017-12-18 14:19:06
I purchased a broadband connection from Joister, and i lodged complaint to them almost 6 times for speed issue but still it did not got resolved.In addition to it Joister is not initiating my refund process inspite of dropping a mail for the same.Please help me to take refund from them. I will be very thankful if you can help me in this case.
Posted On: 2017-12-16 16:52:32
dear sir, this complaint is against joister net service provider. they provide the worst service and they are not providing my refund.
Posted On: 2017-12-05 12:39:31
I have subscribed to You Boradband's internet services (Account number 1481635, current plan You Supernet 4 1 month). I had made an online payment on September 3 to renew my subscription for the month of September (Rs 874, payment reference number: 172469670646). But even after making the payment, my internet connection was down since evening of September 3. Taking the primary step, i raised a service request using the You Broadband mobile app early on September 4 (around 2 am). As I didn't get any response on September 4, I called up the customer care number of You Broadband (040-47560260) to register another complain. Later I was told that Youbroadband had not paid the society rent for last three years and hence the society had asked Youbroadband to discontinue their services in the society premises. Till date, I am yet to get my refund and internet service
Posted On: 2017-11-18 21:34:48
Earlier MTS was taken over by rcom. Tried calling rcom call center , they are not receiving the call. A recorded message is being played that due to unforeseen circumstances the customer care is not available. I am left helpless with no internet connection, as MTS as also stopped working neither is rcom on the MTS dongle is working. I have received the bill but why should I pay when I'm unable to use the internet and I'm not able to contact the customer care. Feeling frustrated with such behaviours. Why is TRAI not taking any steps against these companies. How can they stop their service all of a sudden without prior intimation. Feeling helpless. Don't know what to do
Posted On: 2017-11-15 09:44:54
MTS POST PAID DATA SERVICES FOR CARD NUMBER 8104289589 FREQUENTLY DISCONNECTED. CUSTOMER CARE TOLL FREE AND OHTER MOBILE NUMBERS SWITCHED OFF. WHAT TO DO.
Posted On: 2017-11-08 11:30:33
Jio doesn't give speed and deduct more data then consumed and their helpline no. disconnect calls when we complain about this problem this is happening with lots of Jio consumer knowingly or unknowingly
Posted On: 2017-11-03 21:02:11
Hope you all know Limras Eronet Broadband had taken over RAAJNETT(the biggest fraud company from South India). Fortunately / Unfortunately the new company LIMRAS EROENT BRADBAND is also an another CHEATING COMPANY. I have not receiving connectivity since August 24th 2017 to till date(3rd Nov 2017) . They have a Puppet Customer Support team who used to say STORIES always of what their MANAGEMENT wrote and gave it to them to READ it to their CUSTOMERS on all days. Thank you for being a consumer in this country where all these CHEATERS plays a BIG ROLE in CHEATING the PUBLIC / CONSUMERS where in these CHEATERS enjoy with our MONEY on monthly even our GOVERNMENT will support only them and not the CONSUMERS. Jai Hind. We Indians have to welcome these CHEATERS(only cheating companies like these) to get always CHEATED . my id is MVM1350, Chennai.
Posted On: 2017-10-26 21:29:24
I have signed for the GTPL Broadband in the month of May 2017 and paid 1800/- for 15 months at 2mbps. The speed was OK but the internet was getting disconnected continuously. Somehow I managed. Since, August 28 I changed my address and I gave a request to GTP for the Transfer. In 15 days they did no take any steps. I visited the office and they said they have not received any transfer request. Later after a day they said they due to technical feasibility check they cannot give me the connection where I live. my new house is 500 metres. And they refund my Rs 600/-. I sent an email to the and they are still resolving the issue. I mentioned in the email that what about my days that has wasted? I mentioned either you give me connection in my area or return my money. They said we cannot return the money. Now I want to lodge a complaint against them. You can contact me 8866063348
Posted On: 2017-10-15 11:23:10
Our cable service provider Star Vision.office at FD market. Most of the time the cable line goes out of order. Even after complain through phone star vision are reluctant to rectify problem immediately. Issue a notice to star vision to rectify their attitude otherwise legal action will be taken
Posted On: 2017-09-20 16:24:47
Airnat( Internet service provider) gave me my security deposit via cheque but i was out of town and unfortunately i was not able to deposit it bank and now they are not giving me new cheque, Please help me. i am having that old cheque.
Posted On: 2017-09-19 11:03:56
Despite repeated mails, my net pack recharged on 1st Sept. is not working. My mail-grievances to airtel is of no use as every time my mail is answered by a different person who wants 48 hrs. The last response from airtel was on 15th Sept seeking 48 hours to rectify. But post that assurance nothing is heard till now.
SUBHASH R DESHPANDE
Posted On: 2017-09-16 08:31:59
Dear sir/madam customer acc.no. 956361 old mulund east office This is bring to your kind attention that please enquier regarding the internet access was not available from morning till 4 p.m.whenever i was going in office to lodge yesterday they were connecting after 2 minutes again access was not available like this three times happened during stock market hours,i came to know in your mulund east branch they were disconnecting internet & were trading in stock market.after closing stock market at 4 p.m.it was connected.my complaint no is CCRF Tech 15092017CS5030 DATED 15/9/2017 TIME 12.28 This access was since7 a.m.till 4 p.m. Thanks
Amit Kumar Pal
Posted On: 2017-09-12 11:14:50
Dear Sir,Id like to draw your kind attention to my grievance against Vodafone, Kolkata. Please peruse the following, I bought a Data pack recharging of MRP Rs 354 on my Vodafone Prepaid no. 8697273539 on 23/07/2017 at 01.39 PM. Transaction ID for this recharge is KOH1707231339240161. I received an activation confirmation message of this data pack at the same Vodafone prepaid number, mentioned before. According to this data pack validity and benefit the data pack should remain active up to 56 days from the date of its activation i.e. 23/07/2017 on my Vodafone Prepaid no. 8697273539. The benefits, I should have from this data pack is 56 GB data usage on the quota of 1 GB/ day. But surprisingly, I couldnt access internet using this data pack from 11.08.2017 at 12 AM to 18.08.2017 8 days in total. In spite of having active data pack data balance my internet access has been stopped or set to unusable without any information by Vodafone, Kolkata from 11.08.2017 at 12 AM till 18.08.2017.
Sinju S Paul
Posted On: 2017-09-11 16:10:04
I tried to make a payment of my internet connection of Rs 5100. It failed twice and later got a message that the amount has been deducted. I realised that both the time the account was debited. Within few minutes the 5100 was reversed. But the other 5100 has not been reversed yet. The bank is saying the amount has been credited to the company and the company is saying they haven't received any money. What is the solution?
Posted On: 2017-09-10 13:29:19
My register mobile number : 9143252361. User id : bandhu_sl I have complained repeatedly against no service for 3 days. Ticket no against no service : 450313WN080917 But the problem is not solved till now. It is not 1st time,I have faced this problem near about 20 days ago also. If you are not able to provide continuous service then return my money . I'm not paying for discontinuous service.broadband company : wishnet
Posted On: 2017-09-09 00:50:37
I am unsatisfied with the VODAFONE services as I am issuing the problem of Data Connection from the last 45 days and I have complaint to them more than 16 times but they always say the problem will be resolved after 48 hours but still didn't get any response. I am paying all the taxes to them along with my timely billing cycle but not getting any services by them which i am liable to get. I am unable to do video calling with my family, colleagues, etc. Today also I called VODAFONE customer care with the guy named ROHAN regarding the same issue of Data Connection and he also said the same words that it will be resolve after 48 hours. The services are creating too much trouble for me to do my official work too. Even I am facing this problem with all the Social Media sites. So, I want to file complaint against the same issue and want the services for which i am paying to them including all the taxes. It's my request to you as after facing this problem I chose you to file a complaint.
Posted On: 2017-09-08 23:40:34
user id:-1319707 Since 04 sep â17 month I am facing you broadband connectivity issues, out of 30 days it works only for 12-15 days in this month. After registering the complaints for the same NO action taken by the you broadband india limited Officials. Nobody in the whole company listen your complaint and you'll get new complaint no. every single day you called the customer care no +91 79 66214960 I registered the complaint on 20 april â17 with request ID 201700801910and mobile app also at so many time i complain and till now it is not resolved. Almost every day I talked with so many customer care executive... After calling them only one thing I heard that wait for 24 hours with that time period it will be resolved nothing else. Thank you
Posted On: 2017-09-04 22:37:45
DEAR SIR I AM RECHARGING IDEA MOBILE NO.9889328109 FROM LINK (https://care.ideacellular.com/wps/portal/account/online-recharge/!ut/p/a1/jZDNDoIwEISfxQPX7iqC6I2YKIoQIiFCL6aaChqgpFTi4wuc1Pi3t918k50ZoBADLVlzTpk6i5Ll3U7N_doxTGfsomt5wRTt0ApWy9DE-dZogeQRQH_VA04wjBaIaP6nxw9j4y_9Dugz8sZBD3x5sQaa5uLQx03s8qBbKVDJT1xySa6yPWdKVfVMQw1rzuQxI21HkpGjKDR8J8pErSB-ZSFpw04-plnoEHZmL6xhN1IJqXKuCKshGUFVRDFejLzZnHzPHgzuXWCKMg!!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/pw/Z7_JH56H4K0K8MP90AS8PIGS60CF3/act/id=0/p=ATTR_ACTION_CLASS_NAME=com.idea.selfcare.action.OnlineRechargeAction/365298007712/=/#Z7_JH56H4K0K8MP90AS8PIGS60CF3?iFrameAction=com.idea.selfcare.action.OnlineRechargeAction) WHICH IS IDEA ONLINE SITE . BUT I HAVE RECEIVED ROAMING PACK ON THIS RECHARGE. I HAVE PRINTSCREEN OF MY RECHAGE SITE WHICH IS NOT ATTACHED AT HERE. ACCORDING TO ME IDEA CELLULAR COMPANY HAVE RUBBED ME BY ITS OWN SITE . SO PLZ HELP ME AND INDIAN PEOPLE FROM SUCH COMPANY. THANK YOU
Posted On: 2017-09-04 12:49:12
I have approach to youbroadband, Hyderabad for new connection, and as per executive, Nagesh-xxxxxxxxxxxx have approached me take new connection on xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx for connection for xxxxxxxxxxxx months in xxxxxxxxxxxx GB plan and I have given cheque for Rs.xxxxxxxxxxxx/- alongwith aadhar card & photo, and later confirm with the message of request id is xxxxxxxxxxxx, Confirmation no.CCxxxxxxxxxxxx is generated & cheque was also credit on xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx, but unfortunately I didnât get the connection as on xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx, when I have enquired the same with Mr. Nagesh, he replied the connection in my area is not there, as such he informed to he will returned the cheque immediately, since xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx upto now I am regularly calling Mr. Nagesh, but he is postponing by saying, cheque is not ready in their Office, as such i approached to Youbroadband Authority for refund of my amount of Rs.xxxxxxxxxxxx,xxxxxxxxxxxx and also given several complainant on xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx, xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx & xxxxxxxxxxxx.xxxxxxxxxxxx.xxxxxxxxxxxx, but now there is no correspond from them.
Mohd Altaf Hussain
Posted On: 2017-09-03 11:03:57
I paid 5310 rs (4500 cost + 18% get) and all required documents to act executive on 29th of august. The same day I received a message from the company stating that Ur amount has been received and 101013444597 is Ur account number which will be activated by 2-09-17. In the meantime I informed them many times that I needed the connection urgently and requested them to complete the work as soon as possible. Today is 3rd of September and still I didn't get any confirmation/information about my service request from the company/executive. Help me here by fining them so that no other can face the same problem.
Posted On: 2017-09-01 18:31:01
A CHQUENO-619643 DT12/05/2017 WAS ISSUED TO SIS DATA MOBILE NO-9971994188 FOR RS-5100/- TO PROVIDE INTERNET UP TO NOV17.HOWEVER SYSTEM NEVER WORKS FOR MORE THEN 15DAYS PER MONTH AND SERVICES PROVIDER NEITHER PICKS THE CALLS NOR VISITS TO ATTEND THE FAULT AGAIN SYSTEM IS DOWN FOR THE LAST ONE WEEK.
Posted On: 2017-08-31 18:17:31
Raised a request on 24/08/17 for disconnection. Tata Photon refuses to disconnect my number. Fake comment uploaded sighting conversation with me on 31/08/17. whereas no call was attended by me. They are prolonging the process and continue billing me. Please help me get the number disconnected.
S G Madhusudhana Rao
Posted On: 2017-08-30 15:18:32
Hi, I have opted for ACT Fibernet service in sanjaynagar are in Bangalore. Its been over 10 days the service team hasn't been able to resolve the issue neither they are addressing my concern even after calling the customer service numerous times.Even after writing an email to nodal office had;nt got any reply from him after 24 hrs which they claim they I would be addressed (within 24 hrs). I would like to raise the complaint so that other customer should not suffer with these kind of service even after paying the money.
Mohanan P Pillai
Posted On: 2017-08-30 12:54:38
Sir, My complaint is Refund issue from Reliance Communications Ltd. Subscriber ID 317545721520. Service Terminated on 19-06-2017. As per Company policy, they informed the refund of payment of Rs.3162/- which was on account of pre-payment (advance payment) paid by me within 45-60 days of escalation i.e. 19-06-2017. Till date 30-08-2017 I have not received the refund or the company do not give a proper reply. When make request either not replying or repeatedly asking for alternate contact number or asking for cancellation details again and again. It seems the Company become nerves when the customer demand his own money. Please help me with right guidance so I get back my refund amount of Rs.3162/- strucked with the company for the last 3 months. Regards, Mohanan P. Pillai
Posted On: 2017-08-29 11:15:48
From last 16 day there is no internet service from GTPL...and they are not responding the resolution with timeline....Helpless...we had paid money in advance and now they are not providing services...
Posted On: 2017-08-27 19:24:59
I Recharge my mentioned (900454769) airtel mobile for Internet Data plan of 349 monthly which offered me 1gb data per day for 28 days. on 29th July,2017, I recharged for this plan and on 06th Aug,2017, I faced an issue while using Internet service. I contacted customer care and asked them the reason. As per their executive, There were problem in their network for Thane area and they assured me to call back when service resume back. I continuously faced the same problem for more than 1 weeks, as when I tried to download data, it only gives me to use 300 to 500 data per day, after suddenly there was network problem occurred. Again on 13th Aug,2017 , called them and explained the same issue and asked them for refund or increase the validity which days I didnât used the service. On 26th Aug,2017, they stopped my services. I called in Customer care and asked them to extend service or refund the money for the days which I didnât used their services. But they were provide me sarcastic answers and denied. I also reached out to their seniors.
MOHAMMAD YUSUF MANSURI
Posted On: 2017-08-23 16:08:09
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K RAVI KUMAR
Posted On: 2017-08-17 17:29:10
I have paid amount under 6 months +1 month ACT Rapid plus fibernet scheme. After 1 month I shifted home. Now they are not providing me refund or connection. Please look into it
Posted On: 2017-08-15 11:50:54
Ridiculous Service of Joister I had purchased a yearly subscribtion from joister with static IP but these guys has not provided a static IP for at least 1 month, after several follow ups they had provided a wrong static IP. There were no apology for providing wrong IP.Now the IP which provided has not having all ports opened, I cannot use it to view CCTV online. I had purchased static IP to view CCTV online but it's nn use now. I humbly requesting to authority to into the matter
P Gnaneswar Rao
Posted On: 2017-08-08 20:43:37
My Hathway broadband connection is not working since 4/8/17 I.e. 4 days. My account No. 1106003351
Posted On: 2017-08-08 15:11:49
Complaint regarding Air tel internet connection. I have paid a sum of rupees 399/- for 84 days per day 1 GB pack. But the service provider properly not giving me the internet facilities.
Posted On: 2017-08-06 10:21:26
Sir, I recharged my bsnl with 333 to get 3gb/day promise around 10 days back, but now they have reduced the speed even less than 40kbps and the customer care no of UP is also not recieving the call.
Kailash chandra sharma
Posted On: 2017-08-05 12:28:21
Sir namskar Sir maine )21oct2014 mai hero ki bike bajrang automobiles rampur road haldwani se li thi lekin uske engine ki garari tut gayi or maine usko hero ke sub dealer ke pass 22july se diya huaa lekin abhi tak uska kaam bhi nhi huaa or mere ko pata chala ki engine ki 5years ki warnty hoti hai mai bahut paresan mere ko aone office roj gadi book krke jana padta hai plz meri help krai thankyou
Posted On: 2017-07-25 15:58:02
Dear Sir, I have reliance broadband customer but I received faulty service like frequently lost connectivity and my connection is lost from 18th of Jun-2016 to till date thats why I have decided to closed the connection but no response from their side and charged me regular bill for june-17 & debited thru credit card standing instruction. I have so many mails & calls to reliance but no response from their side. Pl. look into the matter & resolve asap & refund my money. My Broadband Subscriber ID is 310546926082 Thanks Satish Dhage 9881160693/9049000419
Posted On: 2017-07-16 00:07:31
I raised disconnection request on 7th June 2017 for Idea Broadband after paying all the dues. Called idea broadband customer care 3-4 times to confirm if request was taken correctly as i don't trust these people. They are trained to cheat customers. I was told that my connection will be disconnected I even got email :- Dear VARUN DHAKA, The Service Request in your account has been closed. Please find below details: Account Number:012373033797 Service Request creation date: 07/Jun/2017 Service Request number: TCT20170607154 Thanks, Idea Broadband Now i am getting email to pay bill for July month. I am 100% sure that they are doing it deliberately to cheat common man. Can't understand why no one can take action against them. Account Number: 012373033797 Service Request creation date: 07/Jun/2017 Service Request number: TCT20170607154 Registered Mobile No. : 9990080170 NOTE :- I have tried all the numbers possible for Idea customer care, no response from anybody.
Posted On: 2017-07-14 15:00:35
I took vodafone router and internet connection 9674972164 in the month of August 2016 .I was told by Vodafone executive that If I pay Rs. 5400/= , I shall be entitled to enjoy 3 GB data( as far as I remember) per month for six months. After that I have to choose my plans. (ii) In the month of March , when the internet was not available, I went to the Vodafone store (Tollygunj phari) to choose my plan. But At that point people who handled my case , told me that this no 9674972164 is deactivated so nothing can be done with this number any more . Instead he suggested me to take another number. (iii) Since I needed connection , I took new connection number is 8336971164 on the same day.Since then I have been using this number and have been paying regularly. (iv) Now I have been hounded by VODAFONE office and pressurising me to pay for the number 9674972164 which I am not using any more because I was misguided by their own people. ( It is my apprehension that customer care executive t
BRIJ MOHAN SINGH
Posted On: 2017-07-11 14:39:17
i am facing too much problem with airtel net connectivity and whenever i talked to airtel customer care executives they are unable to provide the better sevice regarding this and release the bills regularly. plz suggest me that how could i get the reimbursement of their cheatings? they claimed that they are providing 4g but they dont do that so....even they are providing the 3g speed on the name of 4g. plz suggest and if possible , plz took some action against them
Posted On: 2017-07-05 19:59:36
I am using Internet of YOU Broadband India Limited used Id :- nisharg18 I have register my complain since 29th June,2017 but yet there isn't any solution regarding this I have call them on their customer care office everyday & they are giving me fake promises also I want to inform you that this fault is happen in withing one week before one week internet is off for 10 days. after solution of these 10 days internet has been off within one week . they are not doing anything regarding this since last week please help me.
Posted On: 2017-07-05 15:19:31
Posted On: 2017-07-03 01:22:02
Have taken a high speed broadband connection from Calcutta Telephones under their scheme BBG SPEED COMBO ULD 2841. Monthly subscription is Rs.2841+taxes. Speed is supposed to be 8 mbps. Since 23rd of June, i.e. for about 10 days now, I am getting a speed varying from 0 to 1 mbps with Internet connectivity playing hide-and-seek, now it is there, now it is not. Have lodged complaints many times. Talked to almost all the senior officers beginning from JTO, Entally. No action is being taken. With every passing day, I am losing Rs.100 each day.
Posted On: 2017-06-29 12:22:29
i write to bring in to your notice the highest level of corruption and mal practices going on at TIKONA DIGITAL NETWORKS i am in extreme harassment by this company from past many days i have asked for disconnection from them id - 1114404742 on 19th june , from that day they have made my life hell and have started spamming me with atleast 8-10 calls daily from different numbers each and every time they are calling and not hindering to service disconnection request but to thier boastful enforcement - they are constantly telling to transfer it to a friend ,relative ,neighbour,convert it to pre paid etc etc etc i have clearly asked them for disconnection but they are over looking all laws and regulations of the country after i posted on thier forum - they replied it will be disconnected and their device will be collected but they call and speak opposite of not collecting device overlooking telegraphy act 1933 to raise false bills kindly disconnect , collect your devices,dont harass
Posted On: 2017-06-22 13:14:27
I have an I-connect broadband connection at my home in Pimple Saudagar, Pune. My i-connect Id is 6093 and my internet has not been in working condition since the past 5 days. I have been trying to contact the customer complaint department since the past 5 days but there has been no response on the same. This is not the first time that there is no response from their customer care center. This has been a recurring issue and the office address mentioned on their website is wrong. I don't know what to do and I am more than willing to go the consumer court forum to give this broadband service a taste of our legal rights. Regards, Devesh Bharti
Senior Medical Officer
Posted On: 2017-06-20 12:28:03
Complain form Idea wifi 4G inernet Device
Posted On: 2017-06-15 12:17:53
WE HAD TAKEN TIKONA BROADBAND CONNECTION AGAINST 3 MONTHS ADVANCE RENTAL. BUT SINCE INSTALLATION IT DID NOT WORK FOR A SINGLE DAY. WE INFORMED TIKONA TO DISCONNECT OUR LINE. BUT AFTER 3 MONTHS THEY ARE SENDING BILLS ALTHOUGH WE HAVE NOT USED THE LINE AT ALL. PLS HELP TO RECOVER THE AMOUNT TAKEN BY THE COMPANY.
Mr Jorge Becker
Posted On: 2017-06-15 03:53:19
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Posted On: 2017-06-10 18:21:30
I bought a IPhone xxxxxxxxxxxx, I was given a coupon to take a Jio free for xxxxxxxxxxxx year with my Adhar no. Now within xxxxxxxxxxxx months they have barred my free calls and are asking me to pay for connection as the sales man of Reliance digital for testing used my phone and his sim so offer has been given to him. I have paid for the iPhone so free offer should be mine. But Jio digital is not ready to understand and have mislead me with wrong information. Need help
Posted On: 2017-06-10 15:12:06
This complaint is regarding Tikona. I have applied for disconnection after clearing all my dues. They are now harassing me with bogus bill and legal notice. I want to register a case against them with monetary compensation of ₹10000. My user I'd was 1111438666. Please register my complaint
Posted On: 2017-06-09 12:02:34
Speedzone Company Not Provide Any Service And Soiution.I Takes 5mbps Data Plan But There Is Showing Speed 4-20kbps.No Call Soution And Not Any Service Solution..
Posted On: 2017-06-06 13:46:16
I had taken connection for broadband from BSNL, Patna, Bihar on around 24th Jan 2017. Right from the connection has been established to my premises as of May 28th 2017. almost 120 days has completed in that my connection has been worked for 60-70 days only. every month there is service down for more than 10- 15 days approx, in that in March almost 18 days there were no INTERNET available to mine premises. approx same or little less same condition are there in every month. after complaining to customer care or authorised person response from BSNL team is very poor. Every month they are charing full bill but not providing the services normal.
Posted On: 2017-06-05 14:27:40
Dear Sir / Ma'am, I have been trying to contact my ISP- TIKONA broadband from past 10 days, they are charging me for 6 MbPs but only providing me with 1 mbps connection, Kindly look into the same. tIKONA uSER id 1114997233
k s sai sujay
Posted On: 2017-05-30 18:59:39
i had a tikona broadband connection. due to poor service, i asked for a disconnection.they asked for 1 last chance. i continued for 1 more month. again the same problem continued and i asked for a disconnection again.they did not disconnect, kept on generating bills and calling me for payment. i had mailed the issue to the customer care 15 days after i asked for disconnection but the same continues. even today they are threatening me to take legal action. kindly resolve this issue. thank you
Posted On: 2017-05-24 22:25:22
M/s Nextra Teleservices Pvt Ltd Plot no 48 2nd floor Mayur Vihar District Centre Mayur Vihar Extn, Delhi 110092 agent had taken Rs.2757.00 for providing internet broadband connection on 10.04.2017. Later they informed us that they cannot provide the connection for some technical reasons. Then we contacted another service provider and got connection. But till date M/s. Nextra Teleservices Pvt. Ltd has not refunded the advance connection amount even after repeated request. I humbly pray to you to direct the company the repay my advance amount at the earliest
Posted On: 2017-05-22 11:31:37
I had a VSNL broadband connection, which I discontinued in April 2008. I returned the router to VSNL for which I received a cheque of Rs 687.08 dt 10/02/2010. I deposited this cheque in my ICICI bank account, but it NEVER got cleared. Later, Tata Teleservices made the email id free for life to all users after it discontinued the VSNL services. Still later, they again made the usage of VSNL email id on chargeable basis from 01/04/2016. Since I did not wish to use the email id, I did not opt for continuation of the same. Now Tata Teleservices is harassing me for payment of Rs 686 for services which I had NEVER opted for. I am getting emails threatening legal action. When their cheque did not get cleared, I did some unsuccessful attempts to contact the company, and finally gave it up. But now the same company is harassing me for an amount of Rs 686, for services for which I had NOT opted for. Your help in this regard will be highly appreciated. Thank you.
Posted On: 2017-05-16 16:21:06
In self care portal, i could not retrieve my password to see my account details. for login purpose which displays as Please confirm your mobile number as old mobile number which was inactive now. I want to retrieve my password or change my password by sending OTP using my new mobile number
Posted On: 2017-05-12 12:07:15
sir mene bsnl broadbank seva le rahi he .usme plan ke mutabik muje 10 gb data use ke bad 1 mb per second speed milani he.jabki muje speed only 50 kb se 70 kb per second milti he . bill pura liya ja raha .
MOHAN SINGH BAGGA
Posted On: 2017-05-11 16:33:22
AT-AIRINF- Skill Games Rs. 349 has been deducted from my Airtel mobile no 9868223858 on 10.05.2017 with the promise to give me a I Phone. They have given me my ID N1847013000.But nothing given to me it is fraud please look into the matter and advise me.
Posted On: 2017-05-09 19:09:35
I was using Idea BroadBand Service till Jan 2016. Then I moved to new location from Feb 2016, however when I enquired about my change in location to Idea BB team, they said the my new location are not under there coverage area. So I requested to close my BB account with Idea. Now they are saying I have some 3000Rs pending that needs to be paid. I am receiving calls from Lok Adalat every now and then. Kindly assist what action is required from my edn
Posted On: 2017-05-03 23:43:09
Dear Sir,This is Prasen Paul to inform you that i am so much upset and irritating me that in every month on dated 15th suddenly my connection has been restarted but i have not requested for reopening my connection. My MTS number is 8648961133. this month also same thing happen with this number. can you please stop this number permanently. in this month MTS send me again Rs 59/- for using this number which was not used from last 1year. please solve this problem. MTS customer care members are so busy thats why they all are as usual not giving priority for this mail, OOOOOOh god please help me as soon as possible.
Posted On: 2017-05-01 09:29:01
Dearr sir, i have xxxxxxxxxxxx jio sim both on same adhaar card, n as you know jio company promised to do reachrge before xxxxxxxxxxxx march for continued internet plans. So i did recharge of xxxxxxxxxxxx n xxxxxxxxxxxx on my respective no. On xxxxxxxxxxxx march xxxxxxxxxxxx. But to my horror i am still not benefited. I have contacted every where i could to intimate them about this but they say it will b done by xxxxxxxxxxxx hours. It has been xxxxxxxxxxxx days... i dont know who to contact for there false means of getting money n false advertising. Kindly help. I have all the required screenshots for the recharge payment n service requests that they have cancelled without resolving the issue. They are thieves. Kindly help.
Posted On: 2017-04-27 00:29:32
You Broadband employee Prashant Baswala employee ID 133597 has taken Rs.1999 from me for installation of internet at my residence and then upon further followup now says my society does not have internet feasibility and cannot provide Internet and has refused to refund my money. Prashant Baswala contact number +91 80107 08001
Posted On: 2017-04-20 13:29:34
Hello sir/ madam I have taken Broadband internet of EOS net and Sanjay Adhav is cable oprator in our area. In Jan 2017 I taken connection. and paid rs 2000(1500 installation charges and 500 monthly rental.) He did not given any receipt of that money. He installed connection on 6th jan 17, and was not working properly. So I used to call him, but has not responded till 14th feb. Also he takes 500rs for the monthly plan(512kbps unlimited) actual cost of plan is 400rs.( I received msg) Since last week They are(They are Mr sanjay(9890306565) and mr Harish 9373280206) receiving my phone. I feel cheated. plz solve issue asap. Thank you
Posted On: 2017-04-19 21:58:52
This has reference to Refund Order Approved BY BSNL, kolkata , salt lake on 09.01.2015 Refund Request No. 1-9AUH-3751 in the name of Subir Chattopadhyay with billing a/c no. 8005720302 , customer Id 3005712781 ,Service Id (Ph#) : 033-25396880 of Rs. 2,280/- (Two Thousand Two hundred Eighty only) which is still not paid by by BSNL STILL AFTER 2(Two) years inspite of several verbal/written requests.
Posted On: 2017-04-12 12:28:58
The Staff at airtel showroom kodambakkam branch, Chennai (044-42050790) don't know how to behave with the customers. Each and every time whenever I go to pay my bill Mr. Salman says that server is down. This as caused mental agony, my transportation charges and my precious time. Please take action against that staff. The incharge of the showroom also does not respond to my queries.
Posted On: 2017-04-05 13:44:50
I have being using Airtel network supposedly India's fastest network for the past 5 years but the services has gone from bad to worse.Each time I go to pay my broadband bill(044-42050790,Kodambakkam branch,Chennai)the staff do not know basic courtesy. One person Mr.Salman,each and every time I go to pay my bill,he says the server is down.How's it is possible or some other lame excuse.The person in-charge also does not respond properly.this has caused me mental agony,time and transportation charges.I want proper action to be taken.
Posted On: 2017-04-03 23:21:49
Posted On: 2017-04-02 12:59:15
I am facing problem with G broadband(No merged with I-on) service from last 6 days. no body is helping me. It is kind of harassment i am facing. i had made the prepayment of six months and not used it for more than 3 months. I called them 17 times from last 5 days. Their customer care is disconnecting the calls and not helping me out . They are big liars. Kindly help me in this regards. i want to file case against them. I want them to pay for this harassment. I am seriously pissed off and got harassed. My BP shooted because of them
Posted On: 2017-04-01 15:03:47
Used Airtel broadband 7028030973. Excessive bill from their end. Spoke to them and settled the bill accordingly. Now harassing and abusing and forcing to pay the extra bill which is already settled. Calls coming from Delhi no. 8561003589 as Aman kothari and torturing me
Posted On: 2017-04-01 11:13:19
THE net is autamatically going off after it shows the last cost or balance of net used, its happens again and againx when iam doing important works it irritates me. Do something.
Posted On: 2017-03-31 12:21:49
Dear Sir, My mobile number is 7980800393 of Saheli Das. I have activated by Rs. 99.00 for Jio Prime one year membership & recharged with Rs. 303.00 for net connection scheme for Prepaid as a security deposit. But now the number : 7980800393 is displaying as Postpaid. I am cheated by your company regarding these scheme. This number: 7980800393 should be treated as prepaid scheme & refund the security deposit Rs. 303.00 Yours faithfully, Saheli Das, Phn no: 9674625568 Address: 12/5A, Khanpur Road, Naktala, Kolkata- 700047
Posted On: 2017-03-10 16:17:25
dear sir, This is with reference to my PAN by www.thepancard.com based in chennai Application made vide Customer Code: A1043371. Your application for New PAN Card has been filed with the authorities on 14-Feb-2017 Your Coupon No. 617921647 (this is not your PAN number) You must use the above Coupon No. for the following: site gave us link to check the status tracker provided below : http://www.trackpan.utiitsl.com/PANONLINE for tracking the status of my PAN card. its showing no update from last one month,and they have cheated me. kindly take strict action against this fake site.
Posted On: 2017-03-07 20:36:03
Since last few weeks, there was a frequent message cropping up of renewal and top-up otherwise internet would stop. Annoyed with this frequent glitch, I pressed TOP-UP instead of DECLINE button.I received an SMS acknowledging it and yesterday I received and highly inflated bill of Rs 1089 whereas I had a plan for Rs. 650 unlimited Internet. Hope the situation will be addressed wisely by BSNL itself to avoid unpleasantness. I am not for approaching the law until & unless it becomes too necessary.
Posted On: 2017-03-06 14:09:08
The phone connection is in my husband's name. Every month on the weekend our landline services and internet services get disconnected and we are left with NO phone services and NO landline services for the entire weekend. Then I have to go running frequently to the BSNL office to have this resolved. We are senior citizens. Our bills are paid through ECS, so why then is BSNL harrassing us. They need to have consideration for us. We are both 70 years of age and can't handle the stress.
Posted On: 2017-02-23 15:00:08
We had taken 1 connection no.1119438113 from Tikona (internet service provider) & paid Rs.1880/-(Three months charges Rs.1380 through online + Additional antenna Rs.500/- in cash to Mr. Anwar). Payment receipt is attached herewith. to their executive Mr. Anwar & Sunil on 2.10.2016 There was connectivity issue from day One.With frustration we asked them to stop the services and refund our money. Then on 06-11-2016 their person has taken away both the machines / Antenna. He gave us one receipt (attached herewith). After that we again started to follow up continuously for refund through customer care as well through emails from 14-12-2016 to 31-12-2016 but, no one was communicated with us including their nodal officers & appeal authority. After long back suddenly we got intimation on 01-01-2017 for Rs. 261.21 /- as refund with no details. Appeal authority settled the account in just Rs.268.21/-.We want full money refund from Tikona at any cost.
Posted On: 2017-02-20 15:24:45
I paid Rs 3393/- vide cheque no 394101 dated 10.12.16 (Axis Bank) for Hathway Broadband connection at following address: Plot no. DA 77, Road no 276, Action Area 1, Newtown, Kolkata 700156. (Money receipt no 114)Money receipt was issued by local agent of Hathway, namely - Gateway Communication, E-5, PC Ghosh Road, Patipukur, Kolkata 700048. The said connection was never established. On 26 December 2016, hathway vide email informed me that connection could not be established as my house is out of their area and amount paid by me will be refunded to me within 15 days. The said amount not yet refunded till date. I tried to contact Hathway customer service by phone and e mail several times but did not get any positive response.
Posted On: 2017-02-16 20:50:10
My internet service provider take my router and from last 4 month he will not give return to me.
Shubhadip Deb Roy
Posted On: 2017-02-13 22:12:51
Madam / Sir I had intimated by email dt 27.08.2016 to reliance customer care of my intention to surrender the said Reliance Broadband No. 8443926208. In spite of writing several emails there is no communication from there end , and is continuously sending me bills . Every time they send me a bill I remind them of my surrender email and also I tried to reach them through emails to customer care and rectify the bills for payment from the date of surrender email , but so far there is no response from them in spite of writing so many emails , Now they are threatening me with legal case. Kindly advise as what to do , as this has become mental harassment. Thanking you . Yours Truly
Shubhadip Deb Roy
Posted On: 2017-02-13 22:11:32
Madam / Sir I had intimated by email dt 27.08.2016 to reliance customer care of my intention to surrender the said Reliance Broadband No. 8443926208. In spite of writing several emails there is no communication from there end , and is continuously sending me bills . Every time they send me a bill I remind them of my surrender email and also I tried to reach them through emails to customer care and rectify the bills for payment from the date of surrender email , but so far there is no response from them in spite of writing so many emails , Now they are threatening me with legal case. Kindly advise as what to do , as this has become mental harassment. Thanking you . Yours Truly
Posted On: 2017-02-13 13:22:51
Hello team, Since 3 months i am facing network disconnection issues in the Tikona broadband, more than 20 complaints has been logged by me and many emails has been sent to them for the same, but still my problem is unresolved, many times i asked them to deactivate the services but they have just stopped the rental not the complete service, always they say give us 24 hrs, 48 hrs sometimes 72 hrs time and we will resolve this permanently but unable to resolve this issue till today. i have taken this connection on 13 Oct'16. i have already paid 3 months advance rental to tikona at time of activation. Tikona applete team and customer care team told me if your problem is not solved you will not be charged for the same but still i am getting monthly bills, when i ask why did you send me the bill, they said you have used the services. Please advise what should i do and how will i get my money back from tikona. Regards, Piyush Maheshwari 9740210581
Posted On: 2017-02-05 11:22:34
Airtel make fake promise by saying in 999 rs I will get 40 Mbps speed with unlimited data now after 9 days there is no speed and no data. I called the team member to solve my problem but once he pick and after that no body is listening my problem. Even Airtel office said that there no no plan like that. So what should I do now? Airtel like companies making people fool there moto is only making money Please take strict action so that they don't dare to make people fool by fake promises
Posted On: 2017-02-01 21:53:31
I Submited a request 0n 29th Jan'2017 at bsnl sector 5, Panchkula exchange for changing my existing Broadband plan from Home UL 845 to BB Combo 1441. The plan was changed the same day to the new plan but till date the speed of the broadband is as of the previous plan. Inspite talking to bsnl customer support many times they are not able to provide any servicesMy complaint No. is 1036368158. What is the use of paying more if the speed has to remain same as of previous plan
Posted On: 2017-01-29 09:37:07
I use jio sim in my slot one but when i change my settings for use of internet in second slot sim,airtel sim.then my both sim show no service
Posted On: 2017-01-28 04:51:48
I bought a plan of 349 from Airtel which gives unlimited local n std but it's not in actual . In that it's not written that it will not applicable in roaming second it is having barrier on daily usage too which also not mentioned in plan.
Posted On: 2017-01-23 22:23:20
I have recharged 3G data 2GB at 11/01/17 on mpb no 8967376433 from airtel retailer. But till now i coyld not use 3Gservice in my 4G Gionee P7 max set. From 11/01/17to till now i have booked complain many times to airtel customer care fitst is Ref.no.is CGPSC20116872348 registered on 16-jan-2017 11:23 and second is Ref.no.is CMOSW20122849693 registered on 22-jan-2017 11:36 but till now problems is not solved. Now i m in roaming and all settings is on and everthing is done which is instructions is given by customer care. Either resolved my problem or provide me my sim HLR no so i update my 3G sim in 4G.
Posted On: 2017-01-21 15:12:41
You Broadband installed broadband connection at my place under the plan of 10 MBPS but I never got that speed and I have been making repeated complaints but yet no redresshal. Please help
Posted On: 2017-01-20 01:49:03
I am pre-paid subscriber of internet broadband connection of D-VoIS SSV Broadband Pvt Ltd., A/4, Landmark Society,Sector 14, Vashi, Navi Mumbai-400703, with 2mbps unlimited 90days plan. The provider failed to give the connection for 13days in last 60days[Nov & Dec 2016 put together] of the subscription. I have asked the provider to extent the subscription for 13days to compensate for the deficiency of the services. However till date the provider is not responding to my emails & neither showing any willingness to extent the services to compensate for the service deficiency.
Posted On: 2017-01-19 12:42:43
Posted On: 2017-01-11 22:05:58
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Posted On: 2017-01-10 17:53:28
executive talking rudely an irrevelant manner..
S L TIWARI
Posted On: 2017-01-10 16:39:51
सादर , आपके समक्ष मै बीएसएनएल उपभोक्ता के रूप मे अपनी शिकायत रखना चाहता हूँ मैंने अक्तूबर-16 माह के अंतिम सप्ताह मे बीएसएनएल का लैंड लाइन एवं ब्रॉडबैंड कनेक्सन लिया जिसे ३१ अक्तूबर को मेरे निवास स्थान मे फिट किया गया उसके पश्चात दो दिन बाद ही लैंड लाइन एवं ब्रॉडबैंड दोनों ही किसी खराबी के कारणवश बंद रहा जिस पर ऑनलाइन शिकायत करने पर भी कोई कार्यवाही नहीं हुई और 02.11.2016 से 16.11.2016 तक 15 दिन तक मुझे बहुत परेशानी का सामना करना पड़ा l उसके पश्चात इस 15 दिन फ़ोन बंद रहने के बदले मुझे बिल मे सुधार कराना पड़ा (प्रति संलग्न) l श्रीमान किसी भी उपभोक्ता चाहे वो व्यवसायी हो या कर्मचारी, अपने कार्यस्थल को बार-बार छोड़ कर जाना उसके लिये संभव नही हो पाता परन्तु उक्त कार्य हेतु मैंने परेशान होकर बीएसएनएल सिटी कार्यालय ,बिलासपुर मे आकर उक्तअग्रेषित (forwarding) कापी दिखाई इस पर कोई सही गाइड लाइन वहा नहीं दिया गया फिर भी मैंने वहा अपना आवेदन छोड़ दिया और अंततः मज़बूरी मे मुझे पूरा बिल अदा करना पड़ा जिससे मुझे बहुत परेशानी हुई एवं मानसिक तनाव भी पंहुचा तथा 15 दिन फोन एवं नेट बंद होने पर परेशानी हुई l
Posted On: 2017-01-04 18:34:51
Dissatisfied with the Quality of Service & no Proper Feedback after Complain Registration Time and again. I am using Idea Telecom Connection from last 5-6 yrs. Infact using 25 Corporate Connection under the Firm Name- MAHESHWARI STEEL TRADERS, with My Elder Brother ASHISH RATHI being the Owner. Facing Problem of GPRS Usage frm Last 3 Months. The Idea Cellular Ltd. does not stick to the plan it provides us. They says Unlimited 3G/4G Usage, but in the mid of the Month, they degrade it to 2G Speed n after Speaking at the Customer Care, they say u've used it more than the Limit. On the other hand, they are unable to Provide with the Details of the Usage. On Requesting for no. Portability, they dont want to leave their Customer as well. I dont understand the fact that if you cannot Satisfy your Customer, cannot provide them Service Promised, cannot provide any Written Proof of anything, y dont you allow them 2 leave you. Kindly Help if Possible.
Posted On: 2017-01-02 09:08:43
Mail sent to ACT customer care help given below No connectivity & poor customer response Dear sir We have had bad experience with ACT fibernet connection and the poor customer service being provide by the sales and service personnel in thiruvanmiyur area.I certainly understand the problem of cyclone related issues for all broad bad network service operators. But as I mentioned it was bad experience with ACT. I am not sure whether these are the mail ids to which I have to communicate my grievance as one of ACT customer for the last few years. The manner in which the customer care executives answer phone call if and when I get through the line is pathetic. They simply do not care for the customer. Answers are arrogant and uncourteous to say the least. I will give one last try before I go to the consumer complaints redressal forum Government of India. It is almost three to four weeks after the cyclone still there is no trace of connectivity in our Nathan complex in thiruvanmiyur
Posted On: 2016-12-31 23:03:18
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Posted On: 2016-12-27 11:40:31
BSNL broadband not working since 20 days . No assistance from company .
Posted On: 2016-12-22 16:34:37
Dear Sir, I had bought reliance jio 4G wifi dongle based on their various advertisements. however, the internet speed is dead slow. I have contacted the Jio customer care for refund of Rs.2000, however, I am not getting any resolutions. Please help me get the refund of Rs.2000
Posted On: 2016-12-21 21:57:05
Meri complaint ye hai ke mere landline no.01731286953 pe october ke mahine se hungama bsnl ki taraf se ek service lga di gyi jis se maine asantusht ho kar us sarvice ko unsubscribe karne ke liye 2-3 baar call ki call uthne ke baad in se baat hui inhone ye keh ke taal diya ki aap ki service unsubscribe kar di gyi hai uske baad inki service bina use kiye 170 rupye extra bill mein jud kar aa jata hain bina use kiye hum is sevice se chutkara chahte hain aapka bhavdiya - mr.Ravi Thankyou Yours obediently
Posted On: 2016-12-14 12:31:51
I am getting poor internet service in the area. Apparently the internet operators have their own jurisdiction where other operators cannot freely operate. I am having to suffer as I cannot switch to or find another internet operator in the area due to this malpractice.
Posted On: 2016-12-13 16:08:37
I wanted to terminate my tata photon connection and in response to that I submitted my termination request at tata photon store in howrah on 2/5/16 . i got the receipt also which i have. but the company was not cancelling my connection and i was receiving calls asking to continue the connection. though i was not using the tata photon internet , bills were being generated. then in the month of August I cleared all the dues from April to August. Next I again submitted my termination request via mail but they did not reply.I have already started using airtel connection from 8/11/2016 but I am receiving THREAT calls from tata photon asking to revive the connection or They will put me behind the bars through consumer forum. THey are also saying that I have to pay the bill up to December.
Posted On: 2016-12-11 20:09:20
I BUY GOOGLE PLAY THROUGH APPLICATION IS WEB CAM PRO RS.250. BUT APPL DISAPPEAR/DELTED. NOT YET MY APPL WEB CAM 7 PRO. PL UPDATED OR RECTIFIED OR REINSTALLED OTHER PHONE NO.8667711255'
Posted On: 2016-12-03 10:49:24
I am sahil naghate i have purchased Airtel 4g router in the month of June 2016 by paying advance rental of rupees 11940. as a advanced rental plan for 4g router. since then i am complaining about the the network Issue to airtel store from i have purchased the device till date no action is taken. I want to raise the following complaint points, 1) No demo was given so that it could be verified whether the network is available. 2) While making the payment i was not informed about the Taxes, otherwise i would paid that taxes in advance. as if i have 11940 i could easily pay rupees 1700 taxes amount for the connection. 3) till date nobody looked into the matter, 4) i filled the complaint 3 to 4 times at the airtel store they said we have asked for weaver for this and they have started my airtel router. 5) since five months i have not used my router. 6) i request to kindly repay my amount. I have attached my account details here with for your ready reference
MAHESH CHANDRA SAHU
Posted On: 2016-12-03 08:44:51
SIR, THE SERVICES OF FTTH CONNECTION (TELE NO 0124-2979049)AT MY QUARTER IS VERY POOR. BSNL STAFF IS VERY VERY RELUCTANT AND CARELESS TO ATTEND TO THE FAULTS. DURING WHOLE OF NOV 16, THERE WERE ONLY FEW DAYS, I COULD USE INTERNET SERVICES. LAST COMPLAINT NO 1033 365 473 DATED 26 NOV 16 IS PENDING BOOKED ON IVRS(1800 345 1018)
Posted On: 2016-11-30 23:33:07
I have internet problem with tata docome 3g
Posted On: 2016-11-22 17:31:42
I had a internet connection from local service provider called "Lotus broadband" with 6 month plan of 5000 rs as on 15/08/2016. I changed the room to new location after 2 months. But Service provider is not giving the connection at new location nor they are returning the remaining money.
Sanjay Digambar Nandurbarkar
Posted On: 2016-11-22 11:14:33
Since last 1 month I kept sending mail to the nodal officer of Vodafone regarding unsatisfactory 2g INternet speed on my mobile no 9825071456, they are not able to resolve the issue. Initially for 2 to 3 mails I got fake commitments from the Vodadfone Nodal Officer but not that also stopped. My issue is not resolved. I am not able to check the network speed of the software suggested by Vodafone. It keeps showing '' Netework Communication Issues " I want that Vodafone should get penalized on an very high amount for cheating their old customers by showing good advertisements.
Posted On: 2016-11-17 18:32:25
Message for Tripleplay: I had paid for the internet plan 100GB 20mbps which should last for 1 month. However as per your invoice it is lasting only upto: 04/11/2016 - 17/11/2016. But it should last till December 4. 1) There was no option in the portal to only pay the amount of Rs. 1437 so that the plan lasts till December 4th. 2) You had only given the option to pay Rs. 1437 + some amount. This means whatever I pay for, should last till December 4 for the plan of Rs. 1437 and then anything else paid ahead of this, should last post December 4th. I took the plan of 690 today which was 50gb 10mbps. So it's valid for 1 month from today. But what about the 17 days of validity of the 100 GB 20mbps plan that I had paid for? You have never in your terms and conditions mentioned that you will cut all the days if I change the plan. As per your offer, it should last 1 month. Please provide me the full validity of the 100gb 20mbps plan till December 4th.
Posted On: 2016-11-17 10:14:42
Broadband provider : Joister Complaint: My internet is not working from last 1 month
Posted On: 2016-11-13 21:52:32
Sir, I am being harrased by my local service provider who is not fixing setting issue in my system. He always behave very weird and threatens . Internet Service Provider- Alliance Broadband My login ID=abhishek_fc Agent name = Sushant
Posted On: 2016-11-11 12:09:45
Hi, I was using tikona sevices for 1 month and they chared me around 200 for the same
Posted On: 2016-11-10 13:18:18
I had sent an email on the 5th of Oct 2016 to disconnect and Discontinue my Tikona Internet service having user id: 1116059567 with IMMEDIATE EFFECT as my billing renewal date is 7th of Oct and also I hadn't used their internet service post 3rd Oct 2016. Request no 1-4346132326 I had also mentioned to Please DONOT RENEW ON 7TH OCT 2016 as I will not entertain any extra amount on the bill other from 7th of October 2016. To my surprise I still recd a bill for the same. I sent number of emails post taht on the same trail mail. I also called twice to the customer support on their toll free number. I spoke to Tikona customer support rep Miss. Subhalakshmi on 13th Oct and she confirmed I will be liable to pay only the amount UpTo 6th Oct and she also confirmed I hadn't used the net since 3rd Oct. On 22nd Oct when I recs another sms stating my bill is overdue I got furious. I spoke to the below Tikona Rep on the 22nd Oct. Rep: Ali Sayed Call Ref no:1-4362017598. Pls help.
Posted On: 2016-11-01 01:53:52
1 Year ago i took Idea Broadband connection they take Advance payment. I paid from last one year recently I have shifted from my old place I paid all dues they still sending me email and calling me for the payment that i dont owe. They called me multiple times every time I told them about I have already asked to deactivate my account. But they keep fluctuating my account status and raising my bill. I am fed up why should I pay the amount if there is no use from my side? I want help with this 012373030609 my ID and connection is IDEA Broadband
K. P. Chatterji
Posted On: 2016-10-27 16:59:25
I was using Tikona Digital Networks for some years. I informed them on 15.7.16 thatis much before the net billcycle date that is, 16.7.16to16.7.17. Ispite of that Tikona has raised some bill against my name and coonstantlt bothering my for payment , by e-mai, mobile messages , telephone, without paying attention to my replies that there cannot be any o/s from me. I would reequest your honour to take necessary action against Tikona Digital Networks so that this octogenerian can past his last days in peace of mind. I shall remain ever grateful to you honour for this act of kindness.
K. P. Chatterji
Posted On: 2016-10-27 16:35:09
With reference to your Tikone Secured Wireless Broadband User,ID 1104209897 against your name , please note we have closed the request number 1-4172546764 as we have stopped charging you rentals for the service. You will be charged up to your bill cycle date or up to your request date or up to your last usage date which ever is later ." In the above connection I would like to mention as below:- 1) My Bill Cycle Date was 15.07.15 to 15.07.16. For the above mentioned Bill Cycle I paid an amount of Rs.6,269 /- + Rs. 20/-( in cash, as collection Charge) by Cheque No. 377754 dt. 22.06.15 ( duly cashed by you ) drawn on Axis Bank Ltd., by handing the same over to your, representative Shri Sunil Kumar Jha . 2) On 04.07.20 ,that is, much before the start of the next Bill Cycle date,, in answer to you Mail of the same date I informed you that " it will not be possible for me to renew my subscription under your plan No.AUNLTD5499...".
Posted On: 2016-10-26 19:36:18
I was a user of reliance netconnect 9321910192. I was transferred to Pune from mumbai and my bill came into arrears. The collection agency of Reliance called me and I asked for an inactivation. They asked for a 1800 which i paid on july 31 after i put in a request for insctivation to the mail asked to be sent by the collection agency. I got a confirmation on inactivation as on september end and was billed until october 2016 because my inactivation request was overlooked
Posted On: 2016-10-10 14:55:26
I, YAGNESH D. TANK, am a broadband customer of "Ishan Netsol Pvt. Ltd."(Ph. No. 9909047426), register mobile number 9662154766 and i am very much irritated and frustrated with the service provided by ishan due to their unprofessional approach. I need to call the customer care helpline more than 10 times in a month for no internet connectivity and need to wait for 10 to 12 hours for internet access. There was no intimation received for a single time for connectivity issue and that causes a big trouble every time. I have paid for this broadband connection for 6 month in advance and from the very beginning I am facing this problem. I need to pay to my mobile network provider for internet every month as I can not rely on ISHAN. Customer care executives are not able to do anything but lodge a complaint and giving a false assurance that the problem will be resolved permanently. If they are not able to provide permanent solution then they should refund my money and pay f
Posted On: 2016-10-05 23:42:55
Dear sir Mene 25 September 2016 ko apne Airtel number pr 146 ka 3G recharge karwaya usme net ki speed bahut km aa rahi mene compny p4 4 bar complaint darj karwai unhone koi results nahi diya me net ki speed se bahut paresan hu.aap mere number ka solution nikale
Posted On: 2016-09-29 20:52:03
I am using EVDO connection (EVDO no 9190860500) in Balco township (dist.- Korba Chhattisgarh). From sunday night (i.e. 25.09.2016) no network is available for EVDO. I thought this must been due to bad weather but when i called local authorities yesterday to ask for what is the problem with the network, they said that there was a power failure on sunday but they still have not rectified the same. Because of this services are not provided for these 4 days. This problems are coming rather frequently in last few months. Every months for 5-10 days services were interrupted
Vijay Kumar Gupta
Posted On: 2016-09-27 17:18:26
Sir,I had bought a BSNL broadband connection,Since the day the connection was installed it didn't work and I registered many complaints 4-5 times but they never gave us any response.So i request you to solve my problem as soon as possible. Thanking you Vijay Kumar Gupta Mobile NO. 9888033240 Landline 01722623240
Posted On: 2016-09-27 16:52:54
WE CALL TRIPLE PLAY INTERACTIVE NETWORK PVT. LTD. FOR BROADBAND CONNECTION ON 17TH SEPTEMBER AND PAID 2017 INR. BUT DUE TO THEIR POOR SERVICES AND DELAY IN CONNECTION PROCESS WE CANCELED THE CONNECTION REQUEST AND ASKED FOR THE REFUND, THEY SAID REFUND WILL BE DONE BY NEXT DAY BUT NOW IT HAVE BEEN MORE THAN 10 DAYS AND REFUND IS STILL PENDING. WE ARE CALLING THEM CONSTANTLY BUT NOT GETTING ANY POSITIVE RESPONSE. I AM FEELING LIKE MENTALLY AND FINANCIALLY HARASSED.
Posted On: 2016-09-25 23:42:59
I applied for Airtel voice connection on June 1,2016.sum of Rs 500 plus Rs 50 for number of my choice to Rupesh Airtel sales executive as I am already Broadband user of Airtel from 2014.Till date no voice line has been activated nor they are refunding my money back along with documents and photographs.Also I have written several mails & made phone calls to Airtel customer care & appellate to either give me voice line or disconnect my broadband line along with my refund & document. But they refuse to do so.Kindly help me out with this matter.
Posted On: 2016-09-25 00:29:53
Respective sir... M Chandan Sharma from bareilly up west My jio 4G connection no is- 7017956212 m new member of reliance jio, m used ur service.. And face lots of problem related 4G speed.. ur jio service is really very wrost... . m trying contact jio customer care but not pic and lots of waiting, and some no is wrong... so tell me wht to do... my alternativ no is 7599062465 plz help me. no one is listing my problems and all mere paas relince jio ka device hai..3 din phel he purchase kiya hai, or 4G ke naam pe speed 3G se bhi bad hai, normally file download karne mai jaha othr oprater 2g and 3g mai 10 mb ki file download karne mai minimum 30 second, but jio 4G se koi bhi cheez download karne mai3 se 5 mint, ap sochiye kya ye accual speed hai reliance 4G ki, or logo ko best speed mil rahi hai... ye mera pehla din hai or service ek dum wrost. sir maine 4G speed ke liye connection liya ha na ki 2G speed ke liye.. my last hop only you.. so plz i requst help me
Posted On: 2016-09-20 12:17:59
Dear Sir, I have applied for Airtel broadband connection, and I have been told that the timeline for the same is 3 days. Airtel has taken my documents and not done anything for a week, when I called again I have been asked to resubmit the documents along with 3 months advance rental(via Cheque) for the below mentioned offer: Monthly Rental - Rs 1099/ No Installation/Activation charge if 3 month's advance rental paid Airtel has taken 18-22 days to provide the connection(that too with lots of irregularities) and now they have sent me a bill of Rs 3761 for 6 days bill duration(from 19th Aug to 25th Aug 2016). I have been trying to follow up with them for last 25 days, yet bill is not corrected and now they have deducted my 3 months advance rental at once. No action has been taken yet and during these period whenever I call I am repeatatively being asked same set of question without any resolution. This has caused huge stress & mental agony for the past 2 months.
Posted On: 2016-09-20 11:05:45
Posted On: 2016-09-19 14:59:10
Dear Sir, Last month i have opted for Tata Docomo wireless wifi connection,but since then i have been suffering because of the connectivity and this has been informed to them many times via mail but still my problem is not solved and know they have discontinued my connection. Request you kindly look into the matter and give me justice. Rgds Nisha rawat 9831369266
Posted On: 2016-09-13 10:48:15
Tikona Broadband Service provider complaint - Service ID No 1108083899 & Billing Account Number 119621831 Tikona has not provided proper service. Over a period of 3 months i got a internet speed of less than 1 MBPS against the promised 4 MBPS. The Tikona agents call again and again and harass me. I have always made the payment on time but i will not pay for worst service provided by them. Please help in filing case against them. Many times i have told them to disconnect my connection but they did not do it and kept on incurring the bill.
Posted On: 2016-09-12 15:16:52
Internet Setter number : 7535014445 Mr Arshad, salesperson of idea sold it to us claiming on false commitments/assurances about good internet speed.I specifically mentioned & bought this for my study purpose.Within few days of buying the plan I started facing internet speed problem & complained to Arshad & he said data is consumed. Again, at the beginning of new data cycle, 12th August I faced internet issue; complained it on 14th August. Again got same reply. I asked about data usage report ; could not provide to me from last 1.5 months . I called several times to mr Arshad but he didn't attend my calls & nothing worked out for my complaint yet. Mr Sarvijay , manager ,instead of solving my problem tried to divert my mind & offered me to buy another plan or booster. I asked him to give us money back. But , he rejected and replied no one can help regarding this , whether we go to higher management or anywhere else . I have video recording of Mr Sarvijay ,can provide that as an evidence
Posted On: 2016-09-08 16:42:13
I am from Pune and own a Reliance Netconnect Connection whose MDN number is 9373038954. This MDN was Re-charged with Rs. 3001.00 that allowed a Data of 1GB to be credited every month till 2019 or thereabouts. Now that the present migration to 4G is being carried out i have been instructed to convert the current connection into 4G by paying Rs. 1500/- for the WIFI device. Whereas data to be received from date till the end of the said scheme should be atleast 30 GB. This is rendering a loss of some proportion since this Rs. 3001.00 has already been paid. It was also becoming extremely difficult to connect from the device so i had no other choice to go in for the present WIFI connection. Upon multiple mails to the following i.d " " there was no response. In hope of a resolution, Regards, Jayanta Dasgupta
Posted On: 2016-09-07 16:51:40
i have purchased reliance sim 15 days back , still it is not activated , the store people in infocity , gandhinagar , gujarat are not responding properly ,they are not properly trained and they themselves dont know when the sim will get activated ,
Posted On: 2016-09-07 16:03:13
Dear Philips India / Flipkart, I have purchased a Philips 40.2 inch TV through Flipkart on 5th Nov 2015. Tv got installed and was working fine however in Jan 2016 I recognize a slight scratch on the screen hence made a complaint to Philips Call Center. So far I have registered 5 complaints including one request which is been closed without any resolution. twice their technician visited and physically check the issue , they also took pics of the scratch to proceed the complaint further. however they are unable to resolve the issue. it's been highlighted to Flipkart too but still issue is pending.
Posted On: 2016-09-06 16:48:53
I am using Hathway Broadband, for last 20 days its being on for only 3 - 4 days. I have complained several times and asked to resolve it but no solutions is being given as yet. Cal center guyes just teleng me that we will get it done got a call from the technical team, they also had a visit but to no effect, now when i am asking them to either get it resolved and give me the extension of the lost days, there is no response for anything. For collection of payment they can arrange the pickup within hours but service issue no response for weeks now. please help me to get my rights
Posted On: 2016-09-05 13:41:59
I have applied an offline application for BSNL 3G Broad Band connection at the above address and completed all the formalities including paid the amount Rs 1249/-mentioned on Demand note on 26.07.2016.Since then none has come to do connection and also no one is receiving the phone calls not even JTO and SDO of gorakhpur region.
Posted On: 2016-09-03 13:37:20
sir I recharged my MTS device with 500 Rs.but I did not get any data.I request you to look in to matters. Abhay saxena 9152153152
Raja Prasenjit Dasgupta
Posted On: 2016-09-03 13:25:49
Sir/Madam, I am a subscriber of Get Network for almost 2years. Their Service is totally pathetic. But there is no other alternative for me to have other ISP. Every 2 /3 months, there is some issue on their network and which resolves after several followups and after 10/15 days minimum.Latest issue which I am facing I have paid them in July'16 for 6 months for Getplus plan of them. However, to my utter surprise I can see my subscription is valid till septembeer 24th 2016 , instead of january 2017 and in addition to this with a lower package called Get Prime. Can you please guide me what to do. I have gone to their office . also called them. But they are simply telling me to wait.It's been passed 10 dqays.But No resolution being offered till date. please suggest. Regards Raja
Posted On: 2016-09-01 16:34:15
I am using reliance dongle for around 2 years. And as soon I exchanged it from reliance netconnect+ to reliance 3g, I am facing the billing issues. From first dongle I had the unlimited plan and to know about the second one's plan, I called to reliance store person he put my dongle plan to 149 unlimited 2g. After using it for sometimes I started receiving massages that ur consumption is high and pay bill in thousands. When I called him he waivered my bill off. This happened 2 times and after that he told me that ur problem is resolved. But now it's start again, and now he is not picking up my phone. I don't want to go to the reliance store. Bcoz I don't want any conflict. I have mailed it to the reliance communication too but none response has been recieved from their end too. When i called him earlier he told me that ur service request complain is in backend department. I don't know which one to blame him or the reliance. Please help me. His contact no. 9355566661.
Posted On: 2016-08-30 17:24:44
My HATHWAY account no is 1110730326, in the name of my husband Mr.Rajeev Gaikwad.We have been constantly trying to resolve our internet connectivity issue but there has been no help from Hathway. Also they have wrongly asked us to recharge our account for Rs, 2900. need help for refund
Posted On: 2016-08-30 15:29:29
DEAR CONSUMER COURT, OUR COMPANY IS USING NEXTRA INTERNET. WE ARE SUFFERING ALOT FROM THIS SERVICE PROVIDER. FROM LAST 15 DAYS OUR INTERNET ROUTER IS NOT WORKING, SO ON 17TH AUGUST WE MADE A COMPLAINT TO NEXTRA THAT PLEASE REPLACE OUR ROUTER WITH NEW ONE, WE WILL PAY FOR THAT AND FROM THAT DAY WE ARE JUST DOING FOLLOW UP AND THEY ARE NOT TAKING THIS REQUEST SERIOUSLY. AS WE ARE A MULTINATIONAL COMPANY, WITHOUT INTERNET WE ARE SUFFERING ALOT, WE ARE FRUSTRATED WITH THEIR SERVICES, WE CALLED THEM ALOT, WE SENT THEM EMAILS MANY TIMES BUT THEY ARE RARELY CONTACTING BACK TO US AND FROM LAST 15 DAYS THEY HAVE NOT RESOLVED OUR PROBLEM. ITS RIDICULOUS. IF THEY ARE UNABLE TO SOLVE THIS KIND OF SMALL PROBLEM WHY THEY OPENED THEIR OFFICE. WE ARE REQUESTING TO THE GOVT TO TAKE SOME LEGAL ACTION AGAINST THEM. WE LOST OUR MENTAL PEACE, OUR TIME AND OUR MONEY. EVEN THOUGH WE SAID TO THEM THAT IF YOU WILL NOT RESOLVED THIS PROBLEM WE WILL COMPLAINT TO CONSUMER COURT BUT STILL THEY ARE NOT DOING.
Posted On: 2016-08-30 13:39:22
INTERNET BROABAND & STATIC IP FROM MTNL NOT WORKING, COMPLAINTS MADE ALMOST DAILY SINCE LAST THREE MONTHS, REQUIRE THE REFUNDS FOR THE NON WORKING DAYS. MTNL SAYS THEY DONT HAVE PROVISION FOR REFUNDS FOR STATIC IP AS THE WHOLE YEAR AMOUNT IS COLLECTED IN ADVANCE.
Posted On: 2016-08-28 20:34:47
I have bought samsung j3 and j2 pro phones because reliance jio has advertised that these phones are compatible with reliance jio preview offer and even reliance jio website is showing that But when i download my jio app i have seen that option to get my jio sim is missing Kindly resolve that they are cheating the customers
Posted On: 2016-08-26 12:41:05
This is certainly to address you the non-functionality of BSNL and charging us hefty amount of bills despite of disconnection request sent to them. They are not taking back their instruments and nor they are refunding our deposit
sohan veljibhai vanani
Posted On: 2016-08-24 12:38:33
I had paid to GTPL for a new broadband connection but i didnt get the connection even after 2 month of payments. and not only me, but other 8 members of my residency also didnt get connection who also had applied along with me . Company name- GTPL (HATHWAY CABLE & DATACOM LTD)
Posted On: 2016-08-23 13:25:40
I have subscribed for 3 months in Hathway broadband. I have used internet only two weeks. Unfortunately, I got transferred to other location. So i requested to refund 2 months amount. After that i informed to customer care executives to terminate the connection. I have handed over the modem also. Within 15 days you will get the refund for 2 months, they said. But still i havent get the refund amount. Each day i calling customer care and asking about the refund but there is no benefit. Each time they also creating a high priority service request id to the billing department but i didnt get any feedback or resolution related to this. Below are the details : Name : Saravanakumar G Registered Mob No : 7598532330 Registered email : Acc No :1113266934 I raised request on 18th july 2016 itself to collect modem and terminate the connection. But almost one month over i have not get the refund. Please kindly help to get the refund.
Shrinivas N Panchamukhi
Posted On: 2016-08-15 21:34:57
I have been using BSNL broad band since 2008 & I have not had any major problem till 20015 January. My scheme is 999 unlimited. but for past year & half it has been a nightmare. Most of the time it does not connect & when it connects the speed is low that I can't even open gmail page. I am supposed to get speed up to 4MBPS & I do not even get 512KBPS speed . I have complained several times & got some docket number& the problem remains the same. One more horrible thing is that when I call 1500 (BSNL customer care) for registering complaint either they will keep you on hold for more than minutes so that you yourself disconnect the call or they simply disconnect your call. The local BSNL SDE blames your modem & advises to use 3G instead of wired broadband! The local BSNl staff except a JTO (Mr Brazil) is technically incompetent & it is difficult to get Mr Brazil all the time. I have complained in centralized portal of Gov of INDIA (CPGRAMS) with the register no DOTEL/E/2016/29959
Posted On: 2016-08-09 15:18:46
i had shifted my house so i need to shift internet connection of gtpl. i already sent request last Tuesday but they can not take any action. i tired to call every day. but they respond every time that server is down and nothing doing still this time.
Md Bagbul Islam
Posted On: 2016-08-05 18:14:34
This complaint is regarding the utter incompetence and nonchalance of BSNL Customer Services. Since the end of June, 2016, our landline and broadband services (Phone No: 033-2280-4571, Account No: 8005597986) have been plagued with problems, despite repeated complaints. Every time we lodged a complaint and created a docket, BSNL has taken the liberty to mark those dockets as closed without even consulting us to confirm whether the problem has been resolved or not. I have sent a mail to on 30th July, 2016 outlining the entire episode. I earnestly request you to take necessary steps to alleviate the problems at the earliest possible, and waiver the bill for July, 2016, as the telephone connection and, for the most part, the broadband connection, were essentially useless to us during that period.
Posted On: 2016-08-04 11:34:28
Tata Teleservices has refused resolve customer issues or close out the connection.
Posted On: 2016-08-02 11:18:30
we have applied for BSNL wifi connection elimination for past 3 months and still we are getting unfair bills.
B CHANDRA MOULI
Posted On: 2016-07-30 17:54:17
Sir/madam, I bought reliance wipod 4g dongle through reliance communications website costing 2700/- on june 1st 2016.till date its not working. I am regularly calling to customer care regarding working of wipod. They told me that due to technical issue it was not migrated to 4g and I purchased the 4g Sim costing 25/-.they told me at the time of purchase I will get 10gb as promotional data but didn't get till date. The migration process will be done by 30.7.16 as informed by customer care . I called today to customer care about working of my device they told me that do 259/-RC, you will get 1gb data. I did the same but device is not getting data. I sent a mail to appellate authority of reliance communications but of no response from their end. Hence I requesting consumer forum that please give instructions to reliance co., that refund of my total money spent on this. I asked customer care regarding refund they told me there is no such option, i will return device not satisfied with co.
Posted On: 2016-07-30 15:48:19
I'M A USER OF ASIANET BROADBAND SERVICE SINCE 2015. IN THE BEGINNING DAYS...THE SERVICE PROVIDED WAS FINE....BUT LATER THE INTERNET IS ALWAYS BROKEN. THERE WAS TIMES WHEN IT WAS CUT FOR 7-15 DAYS....AND THEY DIDNT DISCOUNT THE AMOUNT. I WAS UNLIMITED PLAN. ALSO THE BILL GENERATES 1ST OF EVERY MONTH....AND IT SHOULD BE PAID WITHIN 15TH OF THE MONTH...ORELSE RS.25 IS FINED. ITS WORTH TO PAY 1ST OF EVERY MONTH...WITH CONTINUOUS 30DAYS SERVICE. BUT THE THING IS AFTER MAKING THE PAYMENT ON 1ST OF A MONTH....THE SERVICE IS NOT PROVIDED PROPERLY. THE INTERNET IS ALWAYS CUT FOR MORETHAN A HOUR A DAY...AND MORETHAN 10DAYS IN A MONTH. SO I HUMBLE REQUEST TO GIVE ME JUSTICE!!! SERVICE SHOULD BE PROVIDED 30DAYS...OR THE DAYS WITHOUT INTERNET SHOULD BE DEDUCTED FROM 1 MONTH PAYMENT.
Krishna Prasad Chatterji
Posted On: 2016-07-29 14:38:22
I subscribed Tikona Broadband Connection, Address: 'Corpora', Office No. 3A, 3rd Floor, LBS Marg, Bhandup(W),Mumbai-400078 w.e.f. 15.7.15, by paying Rs.6,269/-, for one year , i.e., up to 15.6.16. On 4.7.16 I informed Tikona that I do not want to renew the connection w.e.f.15.7.16.Tikona also informed me that they have discontinued the Plan AUNLTD5499. But most surprisingly Tikona Raised a Bill For Rs.6323.40p & showed the same as o/s against me& insisting that I clear the same. On my enquiry why and on what A/C the bill has been raised they are totally silent and still insisting that I pay the same. I suspect some foul play on their part and would like call it nothing short,of extortion. I would pray to your honor to kindly help me, an octogenarian, from the clutches of such an unscrupulous organisation. I also would request your honor to compel such org. as Tikona to compensate me for the mental agony I am passing through for their ruthless behaviour .
Posted On: 2016-07-27 17:30:46
Pls note below details of my complaint with GTPL. I have also complained with TRAI & DOT for the worst service. --------------------------------------------------------- I have applied for home GTPL, Ahmedabad broadband internet connection on 6th July, 2016 and was informed that the connection will be provided in next 6-7 days. I have also deposited cash of Rs. 3060 (rs. 2560 for broadband plan of 60 GB for 6 months and Rs. 500 connection charges) to Mr. Kamesh Darji and Mr. Keyur on 6th July, 2016. Receipt no. 289031 is enclosed herewith for reference. I waited till 15th July, 2016 and thereafter started calling representatives who collected the amount. But they never bothered to pick-up the call and inform customer about the delay in the installation. After 3-4 days constant calls, i would get in touch with Mr. Kamesh on 19th July, 2016. As informed by him, i was promised that the connection will be provided within a
V Kishore Nath
Posted On: 2016-07-26 22:57:18
My Reliance broad band connection (without phone) with id 325564893444 is not working from May end. Till today the reliance broad band connection is not repaired at my house. The person who has come recently has told the underground cable required rectification. I already requested for disconnection of the service last month itself. Not even 1 MB is used by me in June and July and company sends me bill for Rs. 2972. I request for full waiver of bill and immediate disconnection, since i am frustrated with poor service.
Posted On: 2016-07-26 19:36:55
Dear Sir, I'm having an internet connection from service provide called yashtel (http://yashtel.in/) its a prepaid connection. I had a problem with my connection for 5 days(complaint number MYS10071619350051C) and there was no internet for 5 days and no one visited to rectify the issue till I visited the shop for 10 times. After resolving the complaint they suppose to extend my validity for 5 days and they requested to send email to service desk(). Despite of sending email and waited for 12 days i haven't got the extension and my service is getting expired today, and i haven't received any extension. This issue is incurring loss to me and my day to day business got disrupted due to there service. Kindly consider this request and let me know if i have to file any official complaint by person. I'm willing to do so if the court is with in the limit of my city. I'm leaving in Mysore, Karnataka - 570020. Email:
Posted On: 2016-07-26 17:09:45
Reliance after giving me an email to not to change my current rentals and benefits and changes it without my permission in postpaid.
Posted On: 2016-07-25 12:20:39
Dear Sir, I have a connecton of airtell DTH TV and i have call to airtell service support and talk with mr.sayar khan-+919636100200 and he says that we can solve your problem but you have to reacharge your connection with rs.825.00 and you get 90days+7days offer so that i have book my complain with airtell jaipur rajsthan service support and mr.shankar is come from airtell his Mo.no.+917023084600 / +918104352314 and give recipt of payment No.1609 dt.22/07/2016 customer ID NO.3017547565 STILL I HAVE NOT RECIVED MY BLANCE IN MY ACCOUNT I HAVE ALLREADY INFORM TO MR.SAYAR OR MR.SHANKAR SO PLEASE HELP ME AND SOLVE THE CASE. NOTE- I HAVE ALSO SAYS PLEASE CHANGE MY CONTACT NO. IN MY ACCOUNT WITH 9694189947 BUT STILL NOTE CHANGE IN SYSTEM. HAVE A NICE DAY WITH REAGSRD KULDEEP TIWARI
Posted On: 2016-07-21 18:41:38
We have raised many comlaints that our BSNL broadband is not working fine but it has been month and no actin has been taken , nor any engineer is assigned.
Posted On: 2016-07-15 15:23:00
Respected Sir/Madam, 1.Personal Details: Name: Tejashree Potdar, Cell no:8308848511,9970748511 Address: Flat no D1002,Kumar Shantiniketan, Pashan Sus Road,Pashan,Pune,411021 2.Details of the Complaints: Account Number :1118659 I used to live in Right Bhusari kothrud,where I have been using the Hathway service without interruption for almost more than 2 years. I had to shift to Pashan ,My existing plan was ended on 29 May hence I had called Hathway Customer Care people to ask if they will transfer the connection when I shift.They had told me that the connection would be transferred to the new place and hence I can go ahead and pay for continuing the plan for six months.I paid about Rs- 4322 for the same on 1 June 2016 ,However I had to shift to Pashan on 11 June 2016 .Now ,when I shifted there I called again to put a transfer request only after shifting as they needed my Leave and Licensee Agreeme
Posted On: 2016-07-12 23:05:17
I have bsnl Landline and Broadband connection, both are down in last Month(June) for more than two weeks. But I got bill same as usual to pay.Is it fair??What to do??
Posted On: 2016-07-08 15:17:39
BSNL sent me the bill for June 2016 whole month even though the telephone was dead for 12 days. I already submitted a handwritten request letter to our exchange SDO on 29/06/2016 but still no rebate was given in the bill. please help
Posted On: 2016-07-07 15:15:41
Dear Sir/Ma'am, I have paid for bsnl modem+wifi on 02nd july 2016 but yet they are not provide me modem and when i tried to call bsnl officers they gave me other officer's contact and told talk to him they understand your problem and when i call another officers they told me modem is not available presently wait for some days they don't tell how much time it takes when i talked to their engineer and said others company provides these in maximum 2 day then they told me "then go for other company "...what i do next
Posted On: 2016-07-03 21:24:46
Dipak Kumar Basu
Posted On: 2016-06-29 16:40:48
Even after full & final payment to MTS vide receipt No.98815 dated 19.03.2016 of Rs.1016/- they are harassing me and demanding more money and threatening on phone for legal action. pl look into the matter.
Posted On: 2016-06-28 00:34:26
Tikona broadband refuses to solve my query and also refuses to refund my invested amount when they are not ready to solve my issue.
Posted On: 2016-06-24 18:42:31
Frequent disconnections of internet broadband happening and no compensation provided for non working hours of internet provided by MTNL.
Ashish Kumar Pandey
Posted On: 2016-06-23 18:26:48
One of the most unreliable and worst ISP. Within a month and half I have registered (1-4078505138, 1-4089524686, 1-4108796802, 1-4135771147) complains along with many others which were unrecorded because their was issue in their system (actual term they use is portal is not working). I was almost not able to book my tatkal tickets thrice due to which mainly I have taken the connection because of non functioning of internet at that time. Always when I do book the complain they do assign an engineer for that and when they come the internet starts working. I generally do use internet in morning, night or on weekends and there is top most priority that it stops working on these timings. If internet is working in night it will not work in morning and in night it again connects and on weekends same scenario from 24 hrs it will work for 14 hrs that too in night when I will not be using it. This is one of my multiple mails to tikona for these kind of technical issues but t
Posted On: 2016-06-19 19:43:24
Hello Sir, I am in trouble with my MTS Wi-Fi post-paid connection (MTS number 8648010114). I am using this connection from last 1.7 years(approx). I am facing slow connection issue from last Feb16. I have logged several case & call with MTS but still no improve. Whereas at the time of monthly payment MTS really disturbing me (by mail, SMS & phone calls) but I didn't get satisfactory service. Whenever I have called them they never try to provide me a satisfactory solution but when monthly payment date will come MTS started their activities. My day to day work is hampering due to MTS connection. One of the MTS employee called me on last Feb16 due to payment (PRATIMA DAS) but when I have raised my issue, she had informed me 1st clear the payment and send a mail for my issue. I have sent mail to her team but still same issue. Please do the needful. Regards Amitava 9874018292
sanjeevnagi husband of Mamta Nagi
Posted On: 2016-06-17 10:59:33
Respected Sir/Madam. Hallo. I am using ftth no:196810 of Connect broadband Quadrant Televentures Ltd last 6 months. From last 08-6-2016 to Till Date 17-6-2016 I have Complained so many time and send many emails to appellate authority and customer care executive but there is no action taken on my complaint for not working ftth service. Only fake promise and fake assurance is given to me every day, every time. and there is no engineer is come to me to solve the problem. please help me as soon as possible. Thanks
Posted On: 2016-06-15 11:30:38
I am customer of Hathway Broadband. On 14th June 2016 my connection is going to expire, so i have made payment of Rs 960 that too in cash, to continue my connection and that amount is also received by the service provider as well as i have made call to customer care of Hathway and they informed me that my service will remain active as i have made payment, but after 12:00 of night that means on 15th June 2016 , my connection become inactive and when i called to customer service they start giving me different excuses. This is consecutive second time i am facing the same issue. Really need help of Consumer Court.
Vinay Karthik Kumar
Posted On: 2016-06-11 22:35:58
I am trying to contact ACT broadband customer care for new connection, but this is the worst experience I am facing. No one is bothered to call me back post registration. Even I tried to call customer care and asked for the plan, post which no follow up from them. Tried reaching them again but no luck. I wonder how would be the service of this company when they are not even bothered to onboard new customer. Vinay
Posted On: 2016-06-11 15:07:59
Date of Incident: 18/11/2015 Name of the company: Raajnett (Raaj Internet Private Limited), Chennai Name of the product: Internet connection pack (for 6 months advance paid pack). Rs. 8018 paid by cheque no. Tamil Nadu Mercantile Bank, 215230. Full description: Rajjnet has come to house, marketed their product of internet connection, taken a cheque and promised me an internet connection by November 28, 2015. Till date, 19 May 2016, they have not given any connection. I repeatedly raised a request for service, they told all possible reasons including rains for not giving connection. They have also mis-lead me by telling that internet cable is ready in my area and connection can be given in 10 days. They have also put mis-leading banners in the housing area for connections even before cables are laid. Waited for three months and raised a request for refund on March 7, 2016. Email has been sent to as per their request. No refund is processed till date.
VEENA V NAIR
Posted On: 2016-06-07 15:16:48
I had taken an MTS mblaze connection 0n 08th april 2015 .The speed of the service has been very bad from the first day itself.I had lodged complaint to them regarding speed.I had opted for a package of 675 + tax but i was informed after 3 weeks that i am being billed 799 +tax .I registered several complaints to revert to 675 plan.I received a bill of 701 rs in early may and in jun the bill has been charged at 1421 rs . the connection was suspended by MTS on 18 May 2016. I had paid 1000 rs for the dongle and i am being pressurised to pay for the services i never got.Kindly do the needful
Durga Prasad Behera
Posted On: 2016-06-06 22:03:59
My land line no 0674-2303392 , i don't get internet connectivity most of the times ,bad service by bsnl ,smart city bhubaneswar will be a dream ,i'm payiny Rs 887/-without getting any service by bsnl .
Posted On: 2016-06-03 18:14:08
Hi, I took internet service from tikona 1 month ago with 3 months advance rental, but internet connectivity was not continuous. It is too bad that in last 1 month I have been able to use it only for 7-8 days. They are not doing anything even after continuous complaints. And when I asked them to discontinue my connection and refund, they refused for refund. Please help. Thanks, Ramesh
Prof. Dr. Ashish Bharadwaj
Posted On: 2016-06-01 10:00:54
This complaint is regarding fraud & deceit on behalf of YOU Broadband, MGF Mega City Mall, MG Road, Gurgaon. My complaint is on four counts: (1) Since the beginning of buying services, we're facing repeated disruptions of internet (lasting more than 10 days) and extremely poor quality of internet. Recently, the internet is completely inactive since May 20th. (2) The company only provides internet services after taking a heavy deposit and pre-payment of at least 6-12 months f tariff. This obviously locks-in the consumer to their services. (3) The company takes advantage of the fact that other competitors (airtel or tata docomo) decline to setup cables & services in parts of sushant lok 1, block A, due to insufficient demand and high cost of installation. This is a clear case of abuse of dominant position to harm consumer interest. (4) The company's customer care refuses to provide details and after calling them thrice everyday no one comes for repair or to provide explanation. HELP
Posted On: 2016-05-31 15:29:32
To The Consumer Court Dt 31 .05.2016 Subject: Stop the life time offer for the data card No-7439330361 Dear Sir, This is bringing your notice that I am a benefited customer of Reliance communication ltd. I had purchased it on Nov 2012 . After getting service properly, certainly they are offering life time validity against Rs 3001 mentioning that customer 1GB data for every month (attached copy).I had availed this offer by giving chq no 008257 amount Rs 3001(one time only) to the Linkon on 22.11.2014. But within one year they stop their services. I have called several times to customer care (audio clip attached), sending email but without any result. Every time they use to say that we are taking action on it within few days. Almost two month has gone but no action taken by him. I have informed my local consumer court department (kankurgachi,Kolkata) they referred to you. I gave all the documents related this issue and waiting for your right justice. T
Posted On: 2016-05-29 22:37:13
I have stopped using my Reliance Dongle for more than 2 months now despite which I keep getting a bill, accumulating to over 1800 rupees. At customer care, I was told to pay the fee ( for months I did not make use of their service ) after which they would disconnect. This is after mailing requesting a termination; reply came to submit account details, which was submitted albeit a little late, despite which there has been no further communication from the company.
Posted On: 2016-05-28 16:33:09
Dear Sir, I have a broadband connection from Tikona Internet Service Provider. Consumer ID 1116747759. Unfortunately since 22 May 2016 I am not getting proper Internet service. There is no signal at all and if there is a signal there ia still no connectivity. I have made repeated calls to have been falsely promised that the problem is going to be rectified asap. But its been a week now nothing fruitful has happened. I have a recorded conversation of the executives which I can furnish with date and time. Despite of my repeated request Tikona has been irresponsible enough to take us lightly. May I request you to kindly let us know if any action can me taken against these fraudulent service providers. Regards, Rakesh Singh
Posted On: 2016-05-27 10:31:28
Hi, I am MTS data card user and facing speed issue for last 1 month. Sped is as slow is 50-100 kbps which is far below the committed speed. Even after multiple escalation with MTS team, speed is not improved. I would like to use my consumer rights in best possible way. thanks
Posted On: 2016-05-26 10:37:12
IDEA Broadband. I subscribed to their services last year (10th October 2015) by paying Rs.2736 (advance payment of 3 months). However due to inadequate speed (not even half of the promised speed was available) I requested for cancellation of this service (somewhere towards end of November 2015). They took about to a month to cancel it. On 9th January 2016 the status of the account went to 'Suspended' and since I had not used it for full 3 months, There was a refund request of Rs 1024.65 that was generated. However as per their policy, consumer has to wait for 45 days for the status of the account to turn 'Terminated' and thereafter another 45 days to get the refund. Accordingly, on 31st March, the account status went 'Terminated'. I patiently waited another 45 days however even today I have not received my Rs. 1024.65.
Posted On: 2016-05-25 15:24:40
This is a complaint against YOU Broadband Pvt Ltd - http://www.youbroadband.in/ Based on my own experience in Pune and from their Facebook page reviews all over - https://www.facebook.com/YOUBroadband/reviews/ This company blatantly cheats on their service level agreements. They have managed to fleece money from many innocent customers like myself. They never address their complaints regarding service guarantees and routinely ignore or bluff in sales and after sales service. I would like to request the consumer redressal forum to look into the complaints made against this company and investigate of their false service guarantee promises.
Posted On: 2016-05-25 12:42:40
I am Manotosh Biswas from kahsipur,habra.i had purchase a MTS connection(Dongle NET) few months ago as per their online offer.But after purchase speed was very slow.when i contact to MTS customer care they told me that your problem will be solve very soon, but speed not changes.Then I decide that i never use MTS.but MTS company send me every month huge amount unnecessary Bill without any connection.And after 4 months later they send me an legal notice in my mobile no,case no DL-455516 and consult no-9910528962.so what can i do.
Posted On: 2016-05-12 19:41:25
I am using you broadband services for last 1 year but every alternate month the connection gets disconnected. They dont respond back on complaining. I have to call them continously for 10 days to get it fixed. They are even charging me for the time when i have not used their service. I have already raised a disconnection request but they are neither disconnecting nor are ready to give refund or security money for the modem.
Posted On: 2016-05-11 23:46:28
sir i have been having terrible internet/broadband issues over months tired of complaining to the company , no solutiuon . Kindly help me resolve my issue , sincere request .
Posted On: 2016-05-11 14:59:23
Dear Sir/Ma'am, I wanted a new reliance broadband connection. I, therefore contacted a local field executive (name: Satish, contact: 9350076451). He visited my house on 23/04/2016 and took the money for the installation and connection. He said that, it would take a maximum of 3-4 days and your service will start. Since, the service was not started, I used to call him again and again. He always gave me the reason that MODEM is not available. On 03/05/16, I had received an order acceptance mail from the reliance and also a call. The person who had called me regarding the acceptance said that from now onwards it would take 3-5 days and your connection will start. The order acceptance email also said the same thing. Till today my connection and service has not started and I am facing great difficulties due to this. Field executive has stopped picking up my call. My details as provided by reliance are: (1)CAF no:17800038356691 (2)Subscriber ID/s :35240430091 kindly do the needful.
Posted On: 2016-05-10 12:12:53
Sir my internet is not working properly. It's belong to vodafone and customer care doesn't satisfy me to resolve this problem. I have complained in this regard but i am facing problems so far
Posted On: 2016-05-04 06:43:58
Respected Sir/Madam, Inspite of repeated requests Reliance Broadband with Sub Id 328826316502 not disconnected by reliance. Reliance failed to provide service of broadband from last 20 days and I asked for disconnection as there was frequent network problem. .Got email from reliance on 26/4/2016 saying that my services has been disconnected but I wonder after visiting nearby reliance store that it is still showing as active. Is any fraud going with me to send me the bill by reliance even after disconnection ? Please disconnect my Reliance Broadband with Sub Id 328826316502 and refund me my security deposit, (Meenu Gupta House No.1325 Sector 15 Panchkula (haryana) Mobile 9417433613
Posted On: 2016-05-02 17:18:21
I have subscribed to Airtel-4G data card (no-7042038355) with a 3-months advance rental plan which I decided to surrender on 22nd January even before completion of 3-months. I have requested Airtel on 22nd January2016 ( Complaint no.67401961) to terminate my connection immediately. On my request, the number was suspended on 22nd January and I have never used that afterwards. However, Airtel never terminated my connection and raised bill every month. I again raised a request on 29th Feb.2016 (Complaint no.68079183) and then again on 11th April (no. 68800690) to terminate the connection. My last bill was waived in Fab. and I was also assured that the number would be disconnected immediately. Even after repeated cancellation requests, Airtel raises bill every month. I had received a call from Airtel and was asked to deposit Rs 224/- assuring that balance amount will be waived and no. terminated immediately. However, nothing happened. Kindly take this up and stop this harassment.
Posted On: 2016-05-02 16:16:12
Dear Kuldeep Tiwari, This is in reference to your email regarding non-receipt of complete recharge benefit for your airtel mobile 9694189947. Basis our discussion, I would like to inform you that please write back to us with the screenshot of the offer message as well as of recharge confirmation message to validate the concern so that I can assist you accordingly. For further assistance, please write back to us. Customers touch points: Level 1: Customer care: 121/198 and , working hours - 24/7. Level 2: Nodal Team: and (9928034865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: and (9928944865), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Parveen Aggarwal bharti airtel limited ---------Original Message---------- Fro
Posted On: 2016-05-02 11:23:12
Dear Sir/Mam i have recharge on dt.01/05/2016 for 2G data for 28days 1GB (123 rs) but i get 500 MB Net for 16 days but offer by you(AIRTELL) is that 1GB 2G, for 28 days. every time mistake from your side from last 3 time. so please solve my problem as soon as posible other wise i quit from Airtell. Thankig you. Yours Faithfully. KULDEEP TIWARI
Posted On: 2016-04-29 18:35:34
Sir, Idea telecom operators cut my balance 99 VAS through net wrong links .if I ask customers service no proper response they says don't use link how I know this link going to cut my balance.please advice make me refund amount.
Posted On: 2016-04-28 07:37:53
Hello viewers am here just to let you know how Mr Hubert Pawel helped me with a loan. he is such a reliable man.I never thought there are still reliable lender until i met him here in this forum where a lady testify of his reliability.That was how i contacted him via his email () Thanks!
Posted On: 2016-04-26 17:36:01
Hello Sir, I have bought the Tikona postpaid internet connection (ID: 1116063990) on 1 Jan 2016. For first 15 days I was very satisfied with the service, but after 15 days their service because worst and worst. First I thought it might be the genuine issue so I neglected that. I am not a continuous internet user. I use it hardly 3 hours day (5-6 hours in weekends). But out those 3 hours I was getting 50% of satisfaction so I decided to go with discontinuation of Tikona service after completion of 3 month as I have already paid for it. So on 30th of every month my connection's new billing cycle starts so I called them on 2nd of April to close the connection. They agreed to do that but they begged me to not close the connection, I have all internet speed test logs and conversion with Tikona customer care. The connection speed is 4 Mbps, and I received 500 Kbps to 1.5 Mbps So, Please help me about the above problem. Regards, Ravi Ranjan
Posted On: 2016-04-24 16:31:11
I have internet from D-Vois (I-on.in) subscriber ID: peb_c102 with i-on.in I have been getting frequent disconnection for last 1 month. I have complained about 2 times EVERY DAY. Every time they assure that someone will come or call, but NOTHING happens. I am using internet every day for 10 mins, then 5 mins disconnect, again using for 10 mins, 5 mins disconnect. I am so frustrated that I want my partial refund, but no one is giving clear idea how to get refund. Please help!...
Posted On: 2016-04-11 13:30:23
I took Tikona connection in July'15. However,due to bad service and frequent internet downtime, I placed termination request on 16-Oct-15.I got call from Tikona customer next day and confirmed him to terminate my connection. Also requested him to return the balance amount in my account as the monthly rental is already paid in advance for Oct month. To our surprise in December we have received multiple calls from Tikona to pay the balance amount. I told them that Tikona has to return our balance amount.Since then they are calling me to make payment otherwise they will take legal action.I got call from Lawyer Ms. Alpana Sharma(Mob-8826693291) from Tees Hazari court,saying Tikona has filed a case against us and she asked to us to pay Rs.464 to close the case. I made the payment and when I called her back, it was a fake call. The lady was not lawyer and she was calling from Tikona.Entire event has caused mental and emotional harassment and I want to take the legal route for compensation.
Posted On: 2016-04-09 22:24:04
Posted On: 2016-04-08 18:36:27
Reliance communication is harassing me for payment of broadband connection, the bills for which were generated inspite of disconnection request from my side (verbal as well as written mail was sent by me). Need redressal for the same.
Posted On: 2016-04-06 16:04:57
I have paid Tata Tele Services 1 years advance rental for broadband services by check. The check was deposited and cleared from my account in 1st week of March. However, till date my connection is not working and complaints to Tata tele services have not helped in resolving the error.
Posted On: 2016-04-05 15:53:51
Hi Team, I have purchased a internet plan from tata docomo, they have taken 2800 rupees, and told me that there will not be any bill for next 6 months. I purchased it on decmeber, so i should have gotten a bill on June. But I received bill of March month. All the contact numbers that i had was not reachable. I had one number of their boss, i tried his number and spoke to him, he assured to get it fixed in 24 hours, and then after even his number is switched off. My Tata Docomo photon Num - 7276004332 And the person i purchased is Deepak his cell number is 8087477308. I have read on internet, and got couple of same complaints on Deepak, with same number. Could you please invastigate it.
Posted On: 2016-04-04 17:33:03
Hi I would like to file a complaint against Tikona Broadband services. My tikona account number is 125663836. After facing a lot of problem and clearing my previous bill i asked them to discontinue the service many times. but nobody took any action and even after sending them emails and requesting them that i wont be responsible for the future bills they took no action. Now after several months i am getting calls from different people claiming that they are calling from Tees hazari court because Tikona has filed a complaint against me. This is a total harassment and i would request you to look into the matter and take action against them. Looking forward to hear from you. Thanks & Regards, Aviral Jain
B M SREENIVASA
Posted On: 2016-04-03 15:24:19
From the date of activation of services provided by hathway cable network is not proper. there was interuption in the connection every month which will be complained to the company and resolved after every 2 days on the date of complaint and from last 3 months ie from february to april it is very often they disconnected the relay which has been complained to the authority and my subscription plan is in force till may 1st but the connection is disconnected saying that my plan expires on april 2nd . and they started disconnecting the services from march itself. ispoke to the company head Mr.Madhusudhan regarding this on 30th march and he resumed the connection and today they have disconnected my services . i called mr.madhusudhan he assured me that he will resolve the problem and thereafter he is unavailable for my phone calls and there is no answer/message from the company, any problem occurs during the relay i used to call mr.madhusudhan and their subordinates mr.satish and mr.kalidh .
Posted On: 2016-04-02 14:03:04
This is to inform you that I have bought a new broadband internet connection from airtel 2 days back . Plan name was Rapid 1399 . As discussed with Airtel executive on phone at 121, they told me that this plan will be of 1399 Rs per month , giving 25 GB data with a speed of 16 MBPS . Whereas today when my connection gets activated, I checked and confirmed that , they have given me same plan but with reduced 4 MBPS speed, with out my notice . As a result , I would like to raise a complaint against airtel . Please take strict action against them and provide me justice . Fixedline Account no : 7027067073 Phone no : 01244376278 Installation order no : 57308673 Reference no : 66247630
Posted On: 2016-03-31 13:39:31
booksonlaw.com seems to be a fake website. they charged me for a book through an online purchase several days ago but haven't updated me in spite of my calling them and emailing them.
Posted On: 2016-03-29 10:33:57
Complaint Against YOU BROADBAND. Money paid for 3 months unlimited internet at 2mbps on 16th march 2016 after lot of follow up internet service started on 21st march 2016 in the evening 6pm from 22nd march 1:30pm either internet is connectivity slow or not working or working only for few minutes. 9 complaints have been made from 22 march 2016, however my complaint has still not been resolved. local service centre does not answer my calls helpline only gives me assurances but does not resolve my issue. company says it will not refund my money as it is a company policy nor they can provide my alternate connection till the issue is resolved. i am being cheated by this company as they have taken my money and not provided me with a proper stable connection.
Posted On: 2016-03-29 07:56:41
Myself (Jairam M) From Chennai, Tamilnadu. I have done my Landline bill payment through freecharge.in and the transaction was successful, but still the amount was not credited into my BSNL account, i would like to know whether it was credited to the operator or not, my due date for bill payment is on 28th Mar 2016. And i paid the bill through direct payment on 28th Mar 2016. While i send the mail to the freecharge customer care there was no response. So please kindly refund that amount to my account. Kindly do it ASAP. BSNL Account No: 9032207226 BSNL LL No: 044-24760779 Freecharge Order id : FCLW160323345033891
Posted On: 2016-03-27 16:57:13
I have Airtel Hotspot 4 G with 10 GB pack.I had requested for 3 GB top up( Rs.400) but the Airtel by mistake made the same top up so may time and charging R.4800/-. I have written many mail and made so many calls and they are not rectifying
Posted On: 2016-03-26 12:19:23
My MTS mobile number is 9143382801. I paid last bill of Dec 15, I request them to cancel my line. They stopped my line. But still mts recycling my bill. At present its stand on Rs 1408. After stopped line how is it possible, it is mystery. please chacke my line and save me to pay this unnecessary bill. Thank You.
Posted On: 2016-03-23 21:21:07
My Tata Docomo Photon No: 9223907882 and my Photon is Disconnected My pending bill was of Rs. 3941/- from which I have paid Rs. 2759/- and got a waiver of Rs. 1182/- from their collections deportment. Reason for my delayed payment was that I had a complaint regarding my connection as it was not working in Delhi, they said that my software was upgraded and their dialer was not compatible with my software plus it was not even available on their website (Software: OS X EL Capitan of Mac) so I was unable to use it properly Then I got calls from their collections department and I shared my problem and they said that they will wave off 30% from the bill and sent me a mail from an unofficial ID which was from 'Prime Tele Services' and i continuously asked them that why are they not sending me the mails from an official ID... the reply was not convincing and she said you pay the bill and the connection will get started immediately, which never happened. kindly guide me through NehaAnand
Posted On: 2016-03-19 12:57:59
I bought a Samsung power bank from www.bookmyoffer.com.The item received on19/03/2016 and I paid Rs748 as per Cash On Delivery policy.It is a defective item received and no option for recharging(Charging Port not available).I tried to contact the customer care number but it not getting connect.I need to refund the amount which I was paid for the same. Please assist in this issue as the details follows. Website:www.bookmyoffer.com Order No:080467793283679 Product:Samsung Power Bank 16800mAh Customer care contact No:8010001133 My Contact No:9764559922
Posted On: 2016-03-18 17:40:42
BSNL did not provided as promised after taken money. Some officers are picking up phone and giving false assurance. Person incharge not picking up my phone after continuous calling for 50 time. When requesting for denying for connection with BSNL I am instructed by customer care that I have to go to exchange. However, for connect they send a person to collect money. Overall, after getting payment they are not concerned with facilities of customer.
shabbir a. umrethwala
Posted On: 2016-03-15 16:32:47
non refund of money for connection not taken--tikona digital networks ltd mumbai shabbir umrethwala Reply| To: ; Tue 3/15/2016 4:21 PM i had chosen a broadband plan for internet wi fi on 16th JAN 2016. a demo was done at my residential premises on the same day. in payment i issued my cheque no. 046938 dtd. 16/01/2016 for inr 2520/ on union bank of india,mumbai. this cheque was cleared fom my account on 27/01/2016. after 18/01/2016 i had been insisting on a connection but connection was not done. i therefore decided to cancel the plan and claimed refund of inr2520/ customercare dept. would only assure me of action within 72 hours, but no proper response was forthcoming. my last email owas on 08/03/2016. it remains unacknoledged and unreplied. HENCE through your forum i seek refund of of my money immediately. SHABBIR A. UMRETHWALA mobile no. 9619935152.
Posted On: 2016-03-15 11:55:10
Sir, Iam residing in Immadihalli,Whitefield, Bengaluru-66,my user id is "maddul",your people in our area collected money Rs.700 by saying refundable, for two days only they have provided service,even for frequent calls they said they will not provide service and told us to refund.But so far they have not refunded, now they are not answering to our calls.Now we decided we don't want your service so kindly refund our money. Thanks, Haripriya.
Posted On: 2016-03-13 11:18:10
Posted On: 2016-03-11 22:16:29
I HAVE BOUGHT A RELIANCE WI-POD ON 25 JAN 2016 BUT STILL IT IS NOT ACTIVATED OR WORKING.
Posted On: 2016-03-11 14:52:51
when we called to customer care of wishnet pvt. for resolve our network problem , then we don't get proper solution from them .this problem happened not less then 22 days per month. this problem arises from December 2015.they told us networking engineer will came to our house and will solve the problem but so many days and so many times of their promise they didn't came. we will be highly obliged if you please take the needed action regarding this.
Suvankar Kumar Paul
Posted On: 2016-03-09 16:52:29
This Month they have change my tarriff plan with out informing me. in the billing cycle i have seen that bill amount is 1128/-. when i have called and ask to Vodafone Care that what is happening? than they told we can change change your plan any time. Please do some think.
PANKAJ DNYANDEO BANSODE
Posted On: 2016-03-08 12:45:53
It's been 5 days today that my Air tel Dth is not working & inspite of putting continuous complaints these people are not ready to give me service even when my product is in warranty. They think that the local cable operator will create a problem for them while repairing. Sir, I just want to know 1 thing if they are frightened now then why were they not frightened at the time of installation in October 2015. The CSE has taken an engineer of theirs in a conference call he was rationally abusing(Bhaiyani)&also abusing her (Madarchot & Air chi Hand) on phone even when I am listening from the other side & everyday this is happening. This people want me to pickup their engineer & drop which I am not going to do. They are suggesting me to call a private engineer and pay from my pockets then what is the use of warranty. Finally I just want my Dth & Recharge money back which I have paid in advance . Regards, PANKAJ Bansode Custimer Id- 3017910586 Mobile no-9167570065
Posted On: 2016-03-07 18:59:40
High downtime and low band with issues in internet connection taken from Sheng Li Telecom Private Limited, Pune
Kazi Mostafizur Rahman
Posted On: 2016-03-04 10:56:16
I had been a regular user of Tikona.Since the month of February 2015 we faced interruptions in the broadband.Complaints made were turned to deaf ears. We paid a part of February rent.In march it deteriorated further.Complaints to the customer service were nothing but false assurance.Technicians visited without any result.We decided to pay the rent and requested a disconnection.We did not receive any assurance for disconnection.Repeated calls started coming for payment with no assurance of disconnection.They kept on harassing us since then demanding us to pay more.We told repeatedly that we would pay the money only on the assurance of disconnection and even told to take back their device.Now they are threatening via lawyers that they are filing a case against us.As a human being payment to services is not what we are denying but an assurance to the disconnection is what we require.We would like to pay the actual amount.Please guide to stop this heinous harassment and disturbance.
Posted On: 2016-03-04 00:48:34
Sir,This is a sincere request I bought a MTS postpaid card 2 months before,I used it for a month then all in the sudde n the data card was lost I paid the bill generated on Feb,I didn't use my dongle since Feb I also registered a request to close my MTS connection,the somehow lately accepted my request but till now my connection status shows active n the bill for this month was generated 685.00 ,this is a fraud I didn't even use my dongle it was lost half a month before,I do call everyday to the customer care to close my connection they hardly listen to me,the all together says your request is in process,n will be soon finished I had made an appeal to close my connection on 20 of Feb somehow it was received by them until 26th,I did on 22th too but they didn't receive my request they say,This is my MTS no.-8648936647.I m attaching der msg too...Your request no. 3404672 has been registered on 26-FEB-2016 12:13:02 . Your request will be resolved by 02-MAR-2016 . Thank you.
Posted On: 2016-03-01 10:30:11
I am pay 5000 Rs to speed zone Zenox solutions Pvt.ltd on 9feb 2016 for new internet wifi connection due to no rage of there network in my area the connection will be not proceed pree deposit a out of 5000 the can't return on my a/c the are just saying 4-6 days the money will re refunded but money will not transfer my a/c today is 1of March plz take some serious action towards the company cheters address Bilaspur telipara office Naveen plaza 1 flor speed zone the person who recv money mob no 887811129 bps ofc no 07752416000 plz take some serous actionplzzz return my amount
Posted On: 2016-02-28 18:50:52
Dear Sir/Madam, I have Reliance broadband connection, subscriber id: 394335551003. I face issue of no service from reliance almost 4 days per month. Right now I am not getting broadband service from 25th feb 2016. Please ask the company to compensate the charges for no service.
Posted On: 2016-02-28 07:04:00
I am an idea customer, i have recharged my data card number with 1999 rs. which was showing 16 GB 3G Data with 90 days Validity. But after a month. validity showing Expired, My recharged number is 8689070864. i have complaint to customer care several time. But the problem could not be resolved.
Posted On: 2016-02-27 17:05:05
Sir/Ma'am, My MTS dongle number is 8648028154, registered under the name of my father, Sk Shaym. I had requested for the disconnection of my MTS dongle four months ago. I was told that my connection will be disconnected, following which I received another bill for the next month and was told that I would have to pay it and then I'll my connection will be terminated, to which I complied. Again the following month, I'm charged with the bill although being told that my connection has been terminated. On contacting the customer care, they would either hang up or would lie that they will call back, but they never did.. Now I'm being charged with 1200 rupees with a legal notice again. Please look into my problem as soon as possible and sue the company. Thanking you, Shad Afridi Model - DF800i MDN- 8648028154 IMSI - 405891959951832
Posted On: 2016-02-27 10:00:36
This complaint is against ACT Fibernet ( Atria Convergence Technologies Ltd.) Service outrage for 3 days now. Customer care keeps giving false estimates. They keep saying within 4 hours, or end of day etc. It's been 3 days already and there is literally nothing the customer can do. The nodal officer is not answering the phone. I am dependent on Internet for my work, and this outrage is causing major issues. Other than this, the connection keeps slowing down time to time for absolutely no reason and the CC calls after hours asking to check the speed when the issue no longer exists. They say everything is fine and that's it from their side. Horrible customer service.
Posted On: 2016-02-26 18:08:26
I applied for new broadband connection through RAAJNETT on 19 jan 2016, i was assured of getting connection on 25 jan 2016, then they said 30 jan, then 3 feb 2016, but i didn't received it after calling them many times. then i decided to apply for refund of Rs 1071/- on 5 feb 2016 and mailed them as per their procedure even i visited their office.I was told that i will get refund money within 10 days, then they said 22 feb 2016, but i didn't received my money. when i call them, they will disconnect call or say that refund dept will contact me on the same day, but i didn't received any call from them. I was told when i visited their office that for inquiry you can contact SUMEHA, ELAMANI, but they never attain calls. even the salesman (who collected money from me, ph no. 8939869038) do not respond properly as he will say different name of his to us.I want to lodge complain against RAAJNETT company as they neither reply nor they refund my money.
Posted On: 2016-02-26 12:29:02
We purchased internet service from YouBroadband for Rs 5400 for 3 months.We are not able to access the internet service from last 7 Days.Inspite on registering complaint and assurance from Service Executive,we are not able to access the Internet.I Request your Good Office to look into this matter urgently.
PANKAJ KUMAR SARKAR
Posted On: 2016-02-24 18:04:48
It is been 1month 2 days since I am having difficulty accessing my broadband connection.After lodging complaint severeal times to my Service provider which is BSNL failed to resolve my problem. I am still facing same problem and it became difficult to continue my study due to BSNL's set back attitude. I am hoping Consumer Forum will help me to get the service which I deserve.
Posted On: 2016-02-24 09:28:33
I purchased a Vodafone Mifi instrument which supposed to provide 10 devices Wifi connectivity. As per their advertisement in the Website I took a package of Rs850 + Service charges Per Month for 3G speed up to 5GB after that 64kbps speed. I paid 6 months advance but after I crossed the 5GM then I found the speed became very slow. I contacted with Vodafone and they checked the speed can't reach more than 7Kbps even to connect with a single Device. When I requested them to refund my advance money they also refused to do that. I would request your good Office to look into this matter and take necessary action please. My Vodafone Consumer Number is 8017011210. Regards.
Posted On: 2016-02-22 23:12:30
I have complain against Chandra Internet service (SpidiGo) company for ther cheating with me. They did not provide service and when I applied for disconnection they did not refund my amount even though they've agreed to return on 4th FEB. But till date I did not get any Refund amount
Posted On: 2016-02-20 10:46:39
Dear Sir, I have data pac problem with air tell i have give the details of mail with airtel. Please help me . Thanking You. KUldeep Tiwari Kuldeep Tiwari Fri, Feb 19, 2016 at 1:07 PM To: Cc: "kuldeep Tiwari,Guwahati" Reply | Reply to all | Forward | Print | Delete | Show original Dear Sir/Mam i have recharge today for 2G data for 28days 1GB (97 rs) but i get 50 MB Net for 3 days but offer by you(AIRTELL) is that 1GB 2G, for 28 days. so please solve my problem as soon as posible other wise i quit from Airtell. Thankig you. Yours Faithfully. -- KULDEEP KUMAR TIWARI JAIPUR MO.NO.+919694189947 Fri, Feb 19, 2016 at 1:45 PM To: Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer, This is in reference to your email regarding non-receipt of recharge benefit for your airtel mobile 9694189
Posted On: 2016-02-19 13:17:24
Kuldeep Tiwari Fri, Feb 19, 2016 at 1:07 PM To: Cc: "kuldeep Tiwari,Guwahati" Reply | Reply to all | Forward | Print | Delete | Show original Dear Sir/Mam i have recharge today for 2G data for 28days 1GB (97 rs) but i get 50 MB Net for 3 days but offer by you(AIRTELL) is that 1GB 2G, for 28 days. so please solve my problem as soon as posible other wise i quit from Airtell. Thankig you. Yours Faithfully. -- KULDEEP KUMAR TIWARI JAIPUR MO.NO.+919694189947
Raj Kumar Verma
Posted On: 2016-02-19 13:07:30
Sir, I applied for Tikona broadband service on 11-Nov-2015. Pathetic service!! Requested (SR 1-3765064756 ) to close the connection on 14-NOV-2015. They told me, the account closure will take 10-15 working days and you will get your refund amount as a cheque. I called up after 20 days, they assured me to priorities the request to get it closure. Next month, I got a mail containing BILL. I called up them to check on the BILL. They assured me, this is an auto generated mail, please ignore that. My request was still in progress. Inspite of refunding my amount, they are claiming that I have used their services and the outstanding amount is 649 Rs. Internet never worked for me and these nuts are making fool to poor customer. Please do the needful Sir!! Thanks Raj Verma
Posted On: 2016-02-19 00:58:24
MTS Kolkata is sending excess amount in Bill. 999+14.5% Tax = 1144 but they have send the Billing Amount 1177. I am also send a cc copy in the mail id mentioned above.
Posted On: 2016-02-15 21:51:38
I am a subscriber to you broadband Internet services. My connection is down since 11 Feb 2016. Despite calling multiple times at their support centre and their local office. I have not received any response from them. I have already paid for the service which I am not receiving. This is not first instance of such service. I feel cheated since repeatedly asking the company I have not received any reply why the service is not working. I have asked for a refund of my payments of this service but they have denied it. Please assist
SUNIL KUMAR KHAITAN
Posted On: 2016-02-11 11:20:22
Posted On: 2016-02-09 23:58:30
My broadband account with user id "biswanath" has been suspended without any notice held with Mach1 Broadband since 10th Jan, 16. After contacting your helpdesk it says payment issue. But no bills is pending from my side as this is just my 1st month. My question is, how can they suspend or terminate my connection without any notice? Website: http://mach1broadband.com
Subash Kumar Nadar
Posted On: 2016-02-09 02:53:00
This complaint is regarding 'Youbroadband' I requested the connection in the month of Nov 2015. They accepted my application but delayed the connection as they were supposed to get NOC from my society to setup the modem in my building. After much delay, they discussed with my society and agreed to pay for the electricity they will use to setup the modem in our building They activated the service some time in middle of Dec 2015 (I have subscribed for 6 months) In January, my society disconnected the modem as they never paid for the electricity After raising a complaint with the company, they started dilly-dallying and never addressed the issue. Then I wrote to Appellate Authority of the company on Jan-27 2016. Since then, no one from the company has reverted to me nor have refunded the amount I paid them. Kindly advise how to take action against them
Posted On: 2016-02-08 12:27:23
made pending payment. still not connected.
Posted On: 2016-02-01 14:58:15
This is to bring to your kind notice for the above mentioned MTS Wifi connection which was taken by myself on 17th Dec'15 with a direct call from MTS representative along with assurance for best of services and support. The representative also assured that during activation, service engineer will visit my residence and do the needful to activate the said connection. The said connection was active on 19th Dec'15 but sorry to mention that no one from MTS turned up to activate or show me the process of activation but received a phone call which was also in hurry about the activation process. Post the so called activation, tried many a times to start WIFI services though it showed as connected, failed to open any browser or download any page/information. Thereafter have called couple of times the customer care about the connection problem and they stated to do certain activity like Reset/logon etc but the result was all the same. MTS is not able to resolve the said issue till date.
Posted On: 2016-01-29 18:02:19
sir i had applied for part time job in a company through quikr named shree radhe software solutions in nagpur and had done work for 6days but now no one is picking up my phone answering me they are just cheating me i had called on other no. and told them the other and the peraon talked to me only for seconds and cut the phone. next time when i call on that no. that person told me that it is a pco phone no. and lied to me and cut the phone. now when i called again on the same no he picked thw call and cut the phone. i want you to help me sir e please .... 7028882138 is the no of the person from whom i recieved the sms sending work and 7264807004 is the help line no the peraon told me.. now both of them are not picking my call
Posted On: 2016-01-28 19:51:58
Sanjay v Kukadia
Posted On: 2016-01-28 15:26:47
I had a broadband connection with tikona broadband service they are collecting advance payment and charging late fee on
SHAMINDER PAL SINGH
Posted On: 2016-01-28 14:28:48
Tikona broadband service (User ID 1110913428) was no longer made available since 2nd April (complaint no. 1-3444328622). Despite significant follow ups costing Rs. 480/- call charge and 20 days waiting the service was not restored citing some major breakdown in tikona in gurgaon. Termination request made to Tikona and accorded with 0-billing in Jun'15 which was incorrect as Tikona was supposed to reverse advance payment they took earlier and reverse payment for April'15. After 9 months of follow ups strangely they are behaving so bad. I am now left with no option but to request consumer redressal forum to file this application of getting payment of overdues from Tikona. Recently I saw strange illegal route to threaten me face CIBIL charges when I asked reversal pending. Please action on these irresponsible service providers who seems to be taking the consumers for ride.
Posted On: 2016-01-27 00:27:01
I had taken a recharge of Rs 655 against mobile 9535578776 on 29-Oct-2015 for 3G plan of 3GB and unlimited 2G for 28 days. But the 3G was not working even though there was 3G network. So I complained to Airtel on same day and started using 2G. I got a message that it will be resolved by 3rd Nov 2015. But I did not get any response from them. So on 17-Nov I emailed then for the refund for deficiency in service and inconvenience caused. Customer care initially agreed to refund Rs 200 but I refuse to take that. After few emails customer care refused to refund citing it as network issue. Also nodal officer refused to refund. Escalating then to appellate authority. But they are not giving clear response on the refund. This is sheer mental harassment. I want my money back and additional Rs 10,000 for the inconvenience and mental harassment
B V BHASKAR
Posted On: 2016-01-24 13:47:14
I've requested Excel Broadband, Kakinada to provide connection and since 12 days, they are simply dragging the issue and not provided broadband connection till today. Please do justice to me. They are saying that as and when possible, they will provide broadband connection, but not saying how much time it will take to provide the same. I humbly request to issue necessary instructions to the Excel Broadband authorities never to behave like this.
Posted On: 2016-01-23 13:54:01
Hello Sir - I was manhandled while lodging complaint against my Home Internet/Broadband Connection to the provider. I have been facing disrupted Internet connection problem since long. But I am yet to receive any permanent solution, not even a fruitful guidelines/answers. Instead, I received their wraths with foul mouth. There is no problem with payments and I have subscribed their plan in advance. I will be highly obliged if you can take look at this problem with priority. My modesty and dignity at stake and I am very much disturbed due to this incidence. Appreciate all your helps and guidelines. Thanks you -Kamalesh Pradhan
Posted On: 2016-01-21 23:23:36
i been requesting tikona Customer care for disconnection & refund of my money since last 1 Month. But still they not taken any action on this. Unnecessary the WIFI instruments & Cables are lying at my place. Thus they not taking away nor refunding my money I sincerely request please help me to get my money back.
Posted On: 2016-01-20 12:01:12
Sir toady I've faced a problem regarding a xerox shop.while I want to take a print for passport online seva.they charged per paper 10 instead of 2 rupees.when I was asked why ur taking for one paper they told me this is xerox shop If u want then go to Internet shop.this is not fair so many people are suffering like me.
Posted On: 2016-01-16 22:27:47
On xxxxxxxxxxxx-xxxxxxxxxxxx-xxxxxxxxxxxx an employee named manoj of airtel store of bhilai supela called for broadband connection i agreed and he came to home and checked the possibility of connection. Then he confirmed and said to provide an amount of xxxxxxxxxxxx, i said to provide the bill then he said he will provide it after connection so i gave him xxxxxxxxxxxx along with my aadhar xerox and a passport photo. He went and after xxxxxxxxxxxx days message came in my cell regarding connection confirmation and the same day i called he confirmed after xxxxxxxxxxxx-xxxxxxxxxxxx days connection will be done but till xxxxxxxxxxxx dec no such action for connecting broadband done, so i called again manoj then he said connection is not possible because of xyz reasons and i request for refunding of amount he said it will be done within a week. Then at xxxxxxxxxxxx dec i got message of cancellation. But till date i haven't received amount and today i called manoj he said you go to anywhere you want but i can't provide you refund. I am extremely tensed for such an action by airtel broadband
Posted On: 2016-01-14 12:37:41
DEAR SIR/MADAM MERA INTERNET KA BILL BAHUT JAYDA AA GYA H , JISME MANE LANDLINE PHONE BHI NAHI LIYA USKA BHI BILL AAYA HUA H,OR WIFI MODAM KA BHI BILL AND 500 RS KI SERVICE MERA CONNECTION BAND HONE K KARAN BHI UNHONE JYADA JOD DI H, M KYA KRU AB
Rajendra Kumar Roy
Posted On: 2016-01-10 07:57:27
Recg Internet pack of airtel of Rs 153 validity 28 days but after few days they start deducting amt from main balance where as I have 1024 net balance
Posted On: 2016-01-09 14:14:58
I paid Rs. 1981 without using tikona internet services, in the belief that they will not trouble my life again. After making payment i also sent email to the tikona company for closing my tikona id (1110782432) because they are not able to provide Internet services. The technical executives of the company, had taken away all their equipments (tikona antenna box, cable, etc.) from my house. Now, again, i am being troubled by phone from the company. They want Rs. 2260 as final settlement amount. Again, I am ready to pay the required amount, but i want in writing, Why amount Rs 2260 is Charged by the company? What services tiokna company had provided me, after payment of Rs 1981?I will pay the money if they justify the reason in writing. Why this amount is charged, and in future, they will not trouble me. One more thing, i will pay this amount in the Indian Government authorized tikona Office in Raipur CG. Consumer Forum is the only way left by tikona company for me.Please help me.
Posted On: 2016-01-08 22:49:33
Posted On: 2016-01-08 18:29:42
Regarding Hathway Broadband Connection, Bangalore. I have recharged for 100GB top up for Rs2808 on 7th January at 1600 hrs. 27 Hours has passed and it still has not been recharched. I have been working from home and this has caused tremendous problems from my office. The first customer care rep said that the recharge will take place within 4 hours. Till now we have spent Rs600 on calling the hathway customer care. They have no response to our queries and keep on asking for more time. We have called more than 15 times, talked to more than 6 customer care reps and 3 supervising officers. Everyone gave a different reason and forwarded the complaint to someone else. We have also mailed the Nodal Officer in Bangalore and yet we have not received any response.
Posted On: 2016-01-06 13:05:42
Dear Sir / Madam, I want to submit a complaint of bad service and mental harassment against Reliance Communications and claim an amount of Rs.1,00,000 for the trouble I have undergone in the last 4 months. I have a Reliance Net connect data card since last 6 years. Since last 4-5 months, my data card has been malfunctioning and I have submitted request for discontinuation with Reliance in the last week of September 2015. Reliance executives at first, assured me that my data card would be replaced but so far neither have they provided me an alternate data card nor discontinued my service. I have made repeated calls to Reliance customer care and each time I call, they say that their system is not functioning or they would not be able to assist me. Also, I am being billed continuously for last 4 months and have been receiving frequent reminder calls from Reliance for payment, though I have stopped using their services since four months now. Please help me stop this harassment.
Posted On: 2016-01-05 10:35:35
I want to make complaint against DTH provider TATA Sky. There dealer sold me 3 connections with different name and know I am asking tata sky to club all the connections because they are charging more in monthly pack. when I called to customer care they refused to club before 6 months. I don't know where was this clause at the time of selling connection. Request you to help in same ---------- Forwarded message ---------- From: Mohit Sharma Date: Mon, Dec 7, 2015 at 8:30 PM Subject: Clubbing all connections To: Dear CC Team, Please find the below user id's. I want to make this on single name; Tata Sky ID 1166352201 Tata Sky ID 1168903589 Tata Sky ID 1166351443 Should be on the Name of Mohit Sharma Mobil number: 9540383293 Email: Mailing Address: B 197A, First floor, sector 57, Near Railvihar, Gurgaon 122003 Please provide the formalities you require for the same Best Regards, Mohit Sharma
Posted On: 2016-01-05 10:24:46
I want to make complaint against DTH provider TATA Sky. There dealer sold me 3 connections with different name and know I am asking tata sky to club all the connections because they are charging more in monthly pack. when I called to customer care they refused to club before 6 months. I don't know where was this clause at the time of selling connection. Request you to help in same regard. Below is the email sent to them From: Mohit Sharma Sent: Monday, December 7, 2015 4:57 PM To: Subject: Club of all connections Dear CC Team, Please find the below user id's. I want to make this on single name; Tata Sky ID 1166352201 Tata Sky ID 1168903589 Tata Sky ID 1166351443 Should be on the Name of Mohit Sharma Mobil number: 9540383293 Email: Mailing Address: B 197A, First floor, sector 57, Near Railvihar, Gurgaon 122003 Please provide the formalities you require for the same Best Regards, Mohit Sharma
Posted On: 2015-12-30 00:58:09
Dear éµ¬å¥,Many thanks for your reply! In China (not only Shanghai), may be we can å¥½ææ¾äººéæ³¢. But after the guy know that we are come from Hong Kong, they alayws request us to pay $$! Therefore, I prefer go to the massage centre. It is more safety and the price is more clear cut. The guy cannot ask you more tips! Of course, the price is expensive than Shenzhen.Last Year, I visited a massage centre at Shanghai called åé
(their website: www.gmassage.com). Their price should be 288 (1), 388 (2) & 538 (3). Now, I don't know the price is the same or not. You can check the website. No tips allowed. After finished the massage, you cannot see the masseur again in the centre. He will go to their restroom to take bath. So, I think it is ok for me!
Posted On: 2015-12-29 17:18:26
Sub :Wrong Bill plan - MDR No. 8648966569 - Request for correction BP frim 1299 to 550 (10 GB 3g and toggle to @g unlimited after full usage). Dear Sir /madam, I have taken a wifi connection from MTS - Connection No 8648966569 . This connection was taken from the telephonic marketing by MTS. The caller was Ms Paulami from the contact no 9143921797. As per initial proposal from her the bill plan proposed was Rs550 per month for 10 Gb 3G network for 6 nos of user at a time and after consuming this 10 GB it will toggle to 2G network speed for unlimited data. And 1st month bill would be waved. After activation of the said connection I observed that the bill plan provided was for Rs 1299/- per month which I never wanted. I had called the customer care manager and Branch Manager to correct the BP but not corrected and higher bill has been sent. I agreed to pay only if the bill is corrected. But I have been disturbed by several calls. Please help in resolving the case.
Posted On: 2015-12-29 11:35:58
Dear photon team, please cancel my TATA PHOTON number 9234601406 request no. 516780783 possible. I have submitted the request for cancelation of the photon one month ago and still the cancelation procedure is under process and now i have received the bill for december month. I kindly request you all to please complete the process at earliest.
Posted On: 2015-12-29 10:42:01
Hi Sir, I took BBNL connection on 15th Dec'15, however since day one i am facing connectivity issue. I tried calling the tech team many times but they are not picking my phone. Even I tried calling customer care and they ask me to contact the area tech team: 9844434404, 9945418373. I tried many times still no go. Please help..
Posted On: 2015-12-28 16:01:09
executives have collected the form along with required document on 10th Dec, 2015 in order to install broadband at our home. But even after 18 days i am yet to get it installed neither i have been informed of denial.
Posted On: 2015-12-26 18:08:58
My Website www.wellnessway4u.com has been deactivated on 24th /25th December by Yahoo inspite of paying their Annual charges on 19th October. Yahoo has also confirmed on 24th November, 2015 receipt of payment & renewal of website till October 2016.
Posted On: 2015-12-25 16:36:38
Dear Sir, I had one Datacard Connection of MTS no - 8648011871 I request to close/deactivate permanently my no to MTS customer Care but after two months I receive one Requsest No - 2736258 and the same processed and I received MSG on 31-Oct that my number is closed but after that I receive one Bill of 111/- I talk to Customer care they told me that this is your final payment so i Paid Rs-111/- but this month I have received again One bill amount is NIL but when I told them to close my Datacard two month before there after I have Paid Rs.400/- Rs.422/- and final 111/- then why bill will be generated, I have all recording and payment slip and confermation Msg. Dear sir please help me if they will send bill in future for any amount then will I have to pay, now I am scared of them. I request you please solve out the matter. Thanking You Kishan Mishra
Posted On: 2015-12-02 15:16:54
Dear sir/madam, My name is Hem Raj.on 28-11-2015 I made aircel recharge of rs997 for 10 gb 3g internet on my no. 9697845108.From the first day there were problems in connecting and internet speed.I tried my best to resolve it but was unable.I am calling Aircel customercare from last 3 days to get my issue resolve.they transfer my call from one person to another and after wasting 15-20 minutes ,,they would tell me change settings,remove sim and then try again or like that and if problem persists then call back. I did everything they told me but my problem remain as it was. now this morning i called and they told me that they have some technical problem in the area I live in (Janipur Jammu) and there is nothing they could do ,neither they know when this problem will be resolved. I did not get the services i paid for.please make sure companies (Aircel)could not sell the services which they can not provide and compensate the consumer who suffer loss in terms of time and money. Thanks
Posted On: 2015-11-28 19:59:38
Sir/Madam, I am using MTS Internet Services. On a recurring basis, MTS adds VAS amount in our monthly bill and they force us to pay the VAS amount along with our monthly usage charges.However I have never requested for VAS services and have communicated the same to MTS several times.I would seek your help in this regard.
Posted On: 2015-11-26 17:32:47
I opted for a 3G MTS MBLAZE connection at my residence on 14.08.2015, connection number 8648847781, plan 40 GB with monthly rental of Rs 1290.But the speed of the connection was not more than 1Mbps at all time. Given complain to service center several time and ultimately approached to Appellate Authority of MTS for rectification otherwise I would not pay the bill. As advised the speed test was done on www.speedtest.net. The screenshot of the result sent to the authority showing speed less than 1 Mbps.Ultimately I requested Appellate Authority for disconnection. Now I am being harassed by claiming due amount of Rs 2818 with legal notice.
Venkatesh Murlidhar Bhattad
Posted On: 2015-11-25 23:08:27
I had booked an internet connection with youtele broadband, I gave them a cheque which got cleared on 19th October, I was told that I will get the connection within 7 days. After the clearing of the cheque (amounting to above 5500Rs) the behaviour of sales executive changed. He stopped picking up my calls. Sometimes when he picked up he told the connection will be done immediately. After 15 days when he picked up the phone, executive told he will refund the money. But even after passage of 20 more days, nor refund. The Customer support also do not give any proper answer. Pls do support
Posted On: 2015-11-23 18:19:03
spark broad band is providing very poor service, if i ask for refund there is no reply from them , please help me to overcome this.
Posted On: 2015-11-21 12:38:46
Posted On: 2015-11-20 18:34:31
Dear sir, i am a Bsnl costumer (04722829512- Sridaran pillai.G) from venjaramoodu aria Already i am complaint so many times.(land phone not working and broad band DSL unstable) but not rectified my complaint it now.i am contact divisional engineer and J.T.O no response.please help me sir...
Posted On: 2015-11-20 18:23:12
internet connection is seen off from 9AM to 10_30 am approx ,then again from 2PM to 6.20 pm also .When I make a call My internet connection becomes on . I cant take this more .When connection is off I make my complaint on mobile call but it cant take as a customer complaint then hows can i make my complaint without internet solution .please give me other solution also for this
Posted On: 2015-11-18 14:21:31
I am a broadband user of Speedzone Telecom,Bilaspur(C.G.).I have shifted last week to my new resident which is just 3Km away from my old resident.I applied in Speedzone for shifting my internet connection at my new resident but they are demanding much more money for this work and offering me to take new connection.Kindly help me to shift my Internet Connection at my new resident at low cost.
Posted On: 2015-11-16 12:50:41
Dear Sir, I need your intervention regarding my Hathway Broadband payment issue,I am a user of hathway broadband with a/c ID 615200 I had made a payment of Rs. 2221.86 via Hathway payment gateway called ESSECOM on 8th November. My payment due date was 9th November, but till date Hathway is not able to locate my payment, where as the same amount has been debited from my bank account A/c No. 536104000032373 of IDBI bank, and hathway promptly disconnected the broadband line. Since 9th November I am calling hathway customer care no. 022-67134600 and every time they give me the same answer, I had to work from home during the diwali holidays and which was not possible as my net was down. Saturday I visited hathway office in Mira Road who suggested that I send the bank statement to another three people viz. Sachin Parab, Mahesh Sing and Pankajaji kamde who take care of online payment issues. Your help and intervention is highly solicited
Sachin Kumar Vikal
Posted On: 2015-11-15 00:08:48
Hi, This is regarding that I have called to the triple play for the internet connection on 8/11/2015. After the call they came with in 20mins and filled application form I paid Rs.1411 for the same I asked that can I pay after the connection but they told no its mandatory to pay now so I done the same after than I called on the number they gave me so they said it would be done till evening on the same day I waited but no anyone came for the same next day I called but no one is responding even after as I called many times so they stated disconnecting my call I felt frustrated so I called customer care so they said same that it would be done today don't worry and since from the 8 Nov I am trying to call them but they are saying it would be today n all I am feeling very frustrated now as I need the internet connection urgently and even I told this thing to them so please kindly check and do the needful I hope you will take the appropriate action against them.
Posted On: 2015-11-08 10:33:42
I have renewed my internet broad band from DVois n SSV for 3 months and told them that i am unable to use internet in my PC and only my wifi is active hence i can only use on my mobile but not in pc so when i requested them to visit, they promised to come but its now 3 days and nobody came so far, when i visited to there office they says your internet is active so we cannot come, when i said that i cannot use on pc so they says that we cannot give service to all like this, so this is something cheap that after getting money nobody wants to help, initially also they have done same problem i was unable to use internet but they didn't gave me a single day extra and i had decided to stop their services later after 3 months i renewed in an impression that they will help but it remains the same status, please help
Komal Kumar Verma
Posted On: 2015-11-06 23:24:52
We have taken Airtel's BroadBand connection Rapid 1099 4 Mbps plan with a phone connection, but we have neither received the internet speed to say it a broadband and nor the landline connection is active. From the day connection is provided landline service is dead and never got a dial tone.we have lodged a complaint with Airtel's customer care on 4th on November 2015 (Airtel complaint number : 61266142 ) but Customer care service and response is so poor that by EOD 6th of november(99891552--priority ticket reference) there is no response from Airtel. Struggling hard to get the service done. This is giving a feeling of getting cheated by a top firm which says or blabbers about there services a lot. We would like to have some strict action taken against them/service providers.
LALJI PROSAD KUNDU
Posted On: 2015-11-06 21:12:17
Posted On: 2015-11-05 14:56:20
Posted On: 2015-11-02 20:35:38
SIR, I HAVE PURCHASED A E VEDIO DEVICE AND CDMA NO 9190674181 FROM BSNL OFFICE SHAHDOL. ACCORDING TO BSNL THIS DEVICE OFFER SPEED OF 2.4 MBPS. BUT I GOT VERY POOR SPEED 6 TO 8 KBPS . TO SOLVE MY PROBLEM I WAS BOOKED TWO COMPLAIN IN BSNL 1502 NO AND BSNL PORTAL WITH REFRENCE NO 1J17125340 AND MPR/CO/2015/4996 BEFORE 15 DAYS. BUT MY COMPLAINED IS CLOSED WITHOUT SOLVE MY PROBLEM. I WAS ALSO E MAIL MY COMPLAIN IN CORPORATE OFFICE AND GM OFFICE BHOPAL BUT MY PROBLEM IS NOT SOLVED YET. PLEASE TAKE A NEEDFUL ACTION TO SOLVE MY PROBLEM . ABHISHEK NIGAM WARD NO 5 NIGAM COLONEY PALI ROAD SHAHDOL. MOB NO 9630492414 9479309630
Posted On: 2015-10-26 21:42:52
Loss due to Poor service by Hathway Broadband: I am a customer of Hathway broadband, using the internet for Teleradiology work (involving Patient care). Hathway internet service is down in my colony & several others since last 4 days. I lodged a complaint with Hathway customer care on 24th Sat (i have complaint number)but no response & redressal of the issue from Hathway. I have suffered financial loss of around 30 thousand rupees alongwith significant inconvenience in patient care & significant inconvenience to my patients from peripheral areas of Maharashtra. Kindly take strict action against Hathway internet services Aurangabad.
Posted On: 2015-10-22 15:08:35
My data plan was deactivated without any information, when I changed my calling rental - Now I am not offered that plan and instead I am forced to take an even more expensive plan
Posted On: 2015-10-22 14:46:30
I took MTNL Broad Band connection against Tele No. 25364536 near about 1year ago.But recently internet connectivity is too slow and most of the time it is connecting at all. Last ten days the same is going on. So many times reported on line but every time computerised call asking press o if it is working or press 1. I am paying rent well before the last day of payment.
Posted On: 2015-10-22 12:09:31
i have taken beam new connection executive person come to home and receive money 3000 for new connection i dint get conection past 5 days executive commited me that we provide connection with in 24 hrs but now i dint get i requset to cancel my connection and refund my money
mohinder kumar sharma
Posted On: 2015-10-21 19:48:42
Respected Sir National Consumer Forum Subject : Application against Airtel team for mental harassment and misguiding. Respected sir,I took data card connection of Airtel company in October 2014, for two months it work properly, but from January 2015 it was not working whenever I attach dongle with my laptop, it shows that you already consumed your data. Right from January I called their customer care service regarding issue but they never provide any assistance. Even they never provide me complaint number or reference number. Whenever I call them to confirm about status or action taken they strictly denied that there were not any report regarding that matter and now they lodging new report regarding issue. This whole drama continue for six months. On July I requested them to close and disconnect my number of data card because they never provide me any assistance, but they every time repeat same things that there is not any request from your side we are lodging new complaint against
Posted On: 2015-10-21 19:37:55
AMIT KUMAR GIRI
Posted On: 2015-10-17 18:03:58
MY user id -1101632287 and 1102970660 OF TIKONA DIGITAL NETWORK, AFTER REQUESTING FOR DISCONNECTION THEY COU'LD NDT TAKEN ANY ACTION AND GENERATE BILL EVERY MONTH, TODAY ONE LADY CALLED ME AND SAID THAT SHE TALKING FROM DELHI CIVIL COURT, AND TELL ME THAT MADE PAYMENT IN 20 MINS OTHER WISE THEY WILL MADE A COMPLAIN TO RBI. SIR EACH AND EVERY MONTH THEY CALLED ME FOR BILL PAYMENT WHERE I HAVE ALLREADY LEAVE CONNECTION AND MADE BILL EVERY MONTH, PLEASE HELP ME I AM VERY POOR PERSON AND THEY TARGET ME TO SENT JAIL IF I NOT PAYMENT THE BILL
Posted On: 2015-10-17 01:35:53
Dear Sir, Complaint Nos : 14486461, 14499972, 14504668, 14514073 This is to bring your attention reg. the above mentioned Complaint Nos. these Complaints were recorded for last three days. Initially the Complaints was done for no internet connection.Although after one day I was able to connect to the Internet but receiving a speed of around 9.35 MBPS whereas my Scope is 50 MBPS. Since last two days I had been complaining reg the Speed Issue but Hathway is unable to resolve the issue. Unfortunately every morning I am getting an SMS saying that the Issue has been resolved but I am not getting the proper speed. Also I am unable to get connected over phone to your Customer service No. 1800 223 337, which says busy all the time. Whenever I could able to connect the Customer Service Executive tells that the Issue would be resolved by next day morning. This has become a never ending issue. I need a solution for this. Thanks Subhasis Sikdar Mobile - +919820296148
Posted On: 2015-10-16 14:46:18
I have been using mtnl broadband connection for the past 3 to 4 years and decided to surrender the connection on 29/9/2015. I full filled all the required documentation,paid the bill and deposited all the documents on 29/9/2015 in the (Gate No.-04 Back side of Karol Bagh main Tele.Exchange Building Pusa Road New Delhi) office. I also the confirmed from the officer in charge for disconnecting the broadband in the office that is it confirmed that nothing else is required for the disconnection on that he said yes sir your broadband will be disconnected from this date (29/9/2015) on wards and no bill will be generated from now. But to add to my horror again on 7/10/2015 the bill of (RS 4562 with due date 3-nov- 2015 has been generated) for the broadband which i surrendered on 29/9/2015 as per the records. v.k.juneja 9873266966
LAXMICHAND GOLWALA COLLEGE
Posted On: 2015-10-15 17:19:53
We are Educational Institution offering almost all degree course under faculty of Commerce. Our College is located in Ghatkopar,we have strength of more than 1650 Students and more than Teaching have taken connection from SMARTLINK BROADBAND SERVICES PVT. LTD, 47, POWAI PLAZA, CENTRAL AVENUE ROAD, OPP. PIZZA HUT. HIRANDANI GARDENS, POWAI,MUMBAI- 76.
Posted On: 2015-10-14 17:07:44
Service Provider : Hathway Customer ID - 1329521. Issue - Connection not working from more than 15 days. No communication from Hathway. Multiple complaints raised through call center and email to appellate still they haven't even replied. Pathetic response from the call center. Complete harassment from Hathway and their team. Request your help.
Posted On: 2015-10-13 21:34:50
Posted On: 2015-10-10 15:51:13
I have taken Airtel Broadband connection along with the landline connection. Broadband is working okay but telephone connection is not. I have logged a complaint on 4th October and today I have received a message saying issue is resolved. No one has come to check what the issue is. Also I will be charged at the end of this month for the connection which I have not used. Please help.
Arun Kumar Sahu
Posted On: 2015-10-09 15:27:23
I have a broadband connection from Speedzone Internet Bilaspur. compqny says that they delivered the speed of 5 mbps for 40 gb per month (monthly rental 1000 rs. and first time 5000 rs charge for connection) but it's actually gives 500 kbps speed.. i wanna take a legal action for this company. plz help me..
Jitendra P Shukla
Posted On: 2015-10-09 13:17:43
I have wrote many letters to you, but there is no response from your side. Is this a fake forum ?
Posted On: 2015-10-07 19:19:27
I have taken hathway broadband its account number is 1367210. They promise me 50mbps speed and i have paid 3123 rupees for 3 months. I am not getting the speed at all. and the service people are not responding and not taking my issue seriously. They told that they will send a engineer from past 7 days no one came. I am in need of help. this issue is very serious to me, kindly help me, i have online courses to be done
Jeyessomnath C. Nagarajan
Posted On: 2015-10-05 21:06:49
I took a broadband connection from Net9 Hathway at my residence in Bandra West in mid-July, and paid 9,491 rupees in advance for a quarter. For the past one month, I have been getting unreliable service, with no connection within minutes of switching on the connection. Several phone calls to their listed numbers have proved futile and the service they promised when they took my cheque hasn't been forthcoming. Now no one takes my call. I feel cheated and defrauded. What recourse do I have? I appreciate your help in resolving this.
SATHEESAN P R
Posted On: 2015-10-04 14:58:06
Dear Sir, We have taken 4G Internet connection from Airtel about two months back. From 18th September 2015 onwards the Airtel connection is not working and the matter has been communicated to the Customer Care of Airtel. This connection was using for my Company, so we made numerous follow up to get it repaired as this very much essential for our type of operation . We also forwarded e-mails to Airtel customer care. More than 15 days passed and no action has taken by Airtel to rectify the issues. Against our complaints Airtel customer Care has provided us reference numbers. Reference numbers as follows 1) 65019521 on 21st September 2) 65180039 on 26 September 3) 65213871 on 28 September 4) 65252413 on 29th September We are loosing our time and money by depending this unreliable connection and also lost our faith in Airtel, requesting you to take action for their inaction and also help us to get our money back paid for this connection Thanks & Regards Satheesh
Posted On: 2015-10-04 10:19:50
Dear Team, Complain for Tikona Broadband I am not using Tikona broadband from last 3 months. I have send an email to disconnect my internet broadband services. I have also call several time to their toll free numbers (18002094276, 02240629629)but its now 3 months over and still my internet not disconnected. I have paid my last month bills before internet disconnect mail.I am receiving unnecessary calls & sms to pay tikona bill. Please take an action. Regards, Md. Nadeem
Posted On: 2015-10-02 17:48:37
PHONE NO 0674 2300147. PHONE HANDSET NOT WORKING. BROADBAND SPEED VERY SLOW OFTEN UNDER BREAKDOWN. BILL RAISED FOR PERIOD WHERE SERVICE NOT USED. FREE NIGHT CALLING PROMISED BUT CHARGED. VERY ROUGH BEHAVIOUR OF BSNL STAFF. SEVERAL EMAIL SENT BUT NO RESPONSE.
Posted On: 2015-09-30 00:33:44
Hi, my name is Sambid, I use wishnet broadband. For past two weeks I have been complaining against slow speed ping loss & they alwys send me a txt afer 2 days that the problem has been solved & closed but still there is no improvement. The Problem Stays The Same but they keep on txting that it has been solved & resolved. Really Bad Poor Service. They are all liers & say they will submit the case to a special department but still there is no progress. During the beginning of the month when I recharge the line is sumtimes stable but after 14 -15th of the month the problem always starts.
Posted On: 2015-09-26 10:42:34
dear sir i am customer of tikona broadband with Tikona broadband User ID 1113944756, in the name of Maneesh jain, G-2 , 94 PADMALAYA APPT. padmawati colony , behind saint paul college indore, Sir , i am getting problem from tikona broadband service -connectivity , speed and many more issues related tikona broadband since 04th sep 2015 to till now. many times(daily) i called on customer care no . 18002094276 related to these issues but no solution is provided by supporting team, only assurance is provided by them that engineer will visit within 24 hours and will solve my problem but only one visit is done by engineer on 20th sep 2015. but problem was not resolved and due to bad service of tikona i lost my 20000 Rs while doing payment and there is no office of tikona in indore and they were making fools to customer by taking advanced payment of 3 month , as 2280 Rs taken from me , so please do something in favour of me. manish jain 9039200900 indore
Posted On: 2015-09-26 01:10:26
Sir/Madam: Bringing to your kind attention yet another instance of shameful customer service from Airtel. Planning to terminate connection and migrate to Hathway if this continues any further. Complaint ticket 59743856 was closed without any personnel from Airtel checking with me status of the issue. The problem still persists - intermittent internet disconnection and disruption for Broadband no 08042180135. Previously, 1 more ticket 59250394 was raised that was closed in similar crude manner as well. I called up customer service, spoke to Mr. Girish and opened another new ticket 59983590 on 25/Sep. All I get from customer service agents is stereotyped responses - very pathetic and ridiculous looking of such a company that proclaims itself to be of a national ISP network. Never before Airtel Broadband and customer service have been degraded to such a shameless level.
Muhammed Shihabudeen Labba
Posted On: 2015-09-22 13:27:27
Hi, I was using Idea Wifi Postpaid connection for almost one year, and it went smooth until I shifted to Ernakulam. I was not getting 3g connection in the new area. So I complained to CC and demanded them to deactivate my account since I am not able to use the servive and they suggested me to wait for 2 days and I will get a resolution. Again I called them and demanded for cancellation, but they told that they will deduct the amount, since I was not using and wait for the bill date. On the bill date, 20th Sep, 2015, I got the bill for whole month(Rs.1469.14). I called them again and demanded for the deduction as per they told. The representative transferred the call to higher level and senior guy is speaking in a rude way. He told that he cant't cancel the service and I have to pay one more month's bill, since I am already started the new cycle.
Posted On: 2015-09-17 19:03:18
Dear Sir, I am in trouble as one of the broadband service providers has cheated me and took Rs 2300 without feasibility and they were aware of this. After lot many calls and emails, they are not responding and even disconnecting the calls. Regards Neeraj Kumar 8800350774
Uzhair Manzoor Malik
Posted On: 2015-09-15 20:23:09
I have been facing Internet connectivity problems since one month. And m service provider, TIKONA broadband, isn't paying any heed to my repeated complaints. Moreover they have charged me with the service fee for which I am not liable for, at the first place. Whenever I call them they say that they will send an engineer but they don't entertain my grievance. Plus when I asked them to waive my fees as the Internet wasn't working from past one month. They didn't do that too. Kindly help me to resolve this mess as my work is being hampered and I can't switch to other networks as I have already paid lump sum amount for availing the services. Earliest response will be highly appreciated Regards Uzair
Posted On: 2015-09-12 16:37:17
Hi Team, It has been 10 days since my internet complaint has not been answered to. I have called up the customer care number more than 30 times and most of the times they do not take my call or give me some lame excuse. I am helpless. I have regularly paid my internet charges and have faced this issue 3 times where the internet has not been working for over 10 days. Would be great if i could get some help in this regard. Thanks, Ashwin
Posted On: 2015-09-12 11:07:46
I deposited my HD set up box to DEN digital network repair centre 15 days back...no response yet despite regular follow up. I registered complaint with call centre ( 2879351) still no response.I complained to their nodal officer also ( 2885079) but no firm response when will i get my HD set up box duely repaired. pLEASE HELP
Posted On: 2015-09-11 15:23:35
DATA CARD NO. 7033092254 I have several time explained that the problem is that my data card 3G connectivity frequently get disconnected automatically. Most of the time it get connected to 2G. It is not that I am unable to use your data service. Please note that my problem has not been solved in any way.
Posted On: 2015-09-08 13:13:18
Dear Sir, Complaint is regarding Airtel Data Usage Limit. According to the Airtel Plan, i am supposed to get 10GB of data usage at 4G speed. But this month after the data usage crossed 6GB my speed had been reduced to 2G. Please find the Airtel 4G Device number below: 8585868873 I called airtel and they are not agreeing to accept my complaint. Regards, Diganto Goswami
Posted On: 2015-09-05 16:51:46
I bought an internet connection from Internet service provider zenox . it was a basic plan of 5 Mbps 10 gb data . after few days I bought 150 gb/month add-on data plan for 8000 yearly charge. Now the ISP allocates only 40 gb to me and upon its exhaustion downgrades my speed to 512kbps. Even after frequent request to update my plan ,the ISP carelessly doesn't act. After lodging multiple complaint on costumer care, I still get 512 kbps most of the time. After multiple tries again the allocate me 40 gb after its exhaustion my speed is again downgraded to 512 kbps and the same story continues. I have been cheated by ISP zenox solutions and has been facing mental and financial trauma since I purchased the connection.
Posted On: 2015-09-02 13:35:26
I had requested for a new broadband connection at my house on 20/06/2015. Though the SLA for installation is 5 days, the reliance team could not complete the installation even in 21 days. There was no response from the team, so I decided to NOT to go with their service and asked for refund of the advance I paid. Since, 11th July 2015 I have sent repeated reminders (8), called their representatives but they are simply sitting and no action has been taken. Today is 2nd September and after getting fed up from their customer care, decided to submit a complaint here. Advance paid - Rs 1548. It has been a lot of harassment and painful experience dealing with these people Name: Pankaj Tiwari Subscriber Id - 310167740102, Advance Paid - Rs 1548
Posted On: 2015-09-02 13:32:01
I had requested for a new broadband connection at my house on 20/06/2015. Though the SLA for installation is 5 days, the reliance team could not complete the installation even in 21 days. There was no response from the team, so I decided to NOT to go with their service and asked for refund of the advance I paid. Since, 11th July 2015 I have sent repeated reminders (8), called their representatives but they are simply sitting and no action has been taken. Today is 2nd September and after getting fed up from their customer care, decided to submit a complaint here. Advance paid - Rs 1548. It has been a lot of harassment and painful experience dealing with these people.
Posted On: 2015-08-30 21:17:34
Its been almost 6 months now. I am fed up with my Internet Service Provider. They have taken money almost 1 year ago and now they are cheating on the name of Internet Speed, Customer Service and bandwidth they are providing. Despite of many complains they are not listening to us now. As we have paid our money in advance. Now, I want to quit and claim my refund. Need your help. more then 200 customers across City are suffering with same issue.
Posted On: 2015-08-30 06:28:56
HI, My name is manish soni and my hathway account number is 1410014. I installed the hathway internet connection on 20/08/2015 but from 21/08/2015 till date internet connection is not provided by the hathway correctly, It automatically speed downs the internet , my plan is of 5 mbps speed but sometimes it can reach below 1 mbps , several times i lodge complaint regarding this but all the time they use to say you get a call from us but no call is provided , i request to you to please help me for more information please contact me on 9990684007
Posted On: 2015-08-27 13:19:03
regarded to exportersindia.com, i need help the customer care executive are continuously calling me in my registered number and threatening me for taking their packages which is totally fraud,if i dnt take their packages they are threatning me that they will deactivate my existing package also (amounting to 10000/- apx.) help needed
Posted On: 2015-08-25 15:15:56
i have bought airtel 4g dongle in the month of july 2015 and my internet is not working from 17 August 2015 there is a problem in device i have registerd a complaiint with the customer care on 17th Aug 2015 and called up several times they say within 24 hours technician will come and solve till date i have never received the call from the right person and it is post paid i will be charged for not using my unlimited plan
Posted On: 2015-08-25 13:28:45
Regarding TATA INDICOM W MAX BROADBAND CONNECTION POOR NETWORK CONNECTION. NO RESPONSE FROM THE TECHNICAL TEAM. WE HAVE INFORMED MANY TIMES TO THE CUSTOMER CARE AND ALSO NOTICED TO THE HIGHER TECHNICAL AUTHORITIES. SO FARS AS WE ARE PAYING OUR MONTHLY BILL WITHOUT DEFERRED PAYMENT. SOMETIMES WHILE USING INTERNET SUDDENLY DISCONNECTION PROBLEM ALSO. FOR THIS NO PROPER RESPONSE FROM THEIR TECHNICAL TEAM. STATING THAT WE WILL RESOLVE THE PROBLEM AS SOON AS POSSIBLE. BUT SO FAR AS NO RESPONSE.
Posted On: 2015-08-19 21:47:05
I HAD DISCONNECTED MY MTS DATA CARD ON 03-07-2015, BUT NOW THEY ARE SAID THAT MY DATA CARD IS CONNECTED ON MY REQUEST. BUT, I DON'T CALL FOR ANY APPLY AND NOW HE SAID RS.-384 TOWARDS 9143095775 HAS GENERATED.
Posted On: 2015-08-19 18:33:01
Hi, I have brought a dongle from airtel on 26/4/2015, it was working fine for couple of days and then it was not, again i took that to airtel outlet where they said, there is some problem in simcard and they have replaced it, after that again it worked fine for couple of days then not. i have complained so many time in customer care but they just saying they are rectifying it, but its never rectified, but they have sent bill for 2500₹ when i spoke to them again they are saying its monthly rental. If its not working then why I have to pay, if its working i m ready to pay the bill. I brought this dongle thinking i will work from home which I could not able to, also spent money on dongle again they are sending bill for no reason. and again I have to explain whole story to them every time, then there is no solution from their end apart from bill. Please do the need full ----- Thanks Harish - Mobile - 9845916542 / Dongle card no. 7899706778
Posted On: 2015-08-15 22:56:07
Posted On: 2015-08-13 16:01:08
Posted On: 2015-08-13 12:57:00
I am a reliance customer.My Internet balence is 900MB till today.But to day morning I seen My balence is 0. I am trying to connect the customer care but not connecting.so solve my problem.
Posted On: 2015-08-12 15:13:46
I want to make complaint against broaband company Instralink and the manager of the company Mr Pandey. he misbehaved with me when i called him to complain about the network issue.
Posted On: 2015-08-12 06:36:02
I have a service issue in phone number 04832733773. On this customer ID I have registered almost 20 complaints within 2 years. It takes them an average of 12 to 15 days to solve the issues. That means in two years almost 240 to 300 days I was not getting the service.Also they are not reducing my bill amount.
HABIB MUSTAFA SARKAR
Posted On: 2015-08-09 08:22:27
EVERY MONTH BSNL HAS SOME PROBLEM. THEY DISCONNECT BROADBAND CONNECTION FOR SOME DAYS IN EVERY MONTH & WHEN I GO BSNL OFFICE TO KNOW THE REASON THEY TELL ME NEW NEW REASONS EVERY-TIME. THOUGH THEY DISCONNECT THE LINE FOR SOME DAYS, THEY CHARGED FOR THE WHOLE MONTH. THEY DONT GAVE ANY CONCESSIONS IN MONTHLY RENTAL. AND WHEN I ASK FOR THAT THEY TOLD ME GO TO THE HIGHER AUTHORITY.
VIVEK KUMAR SAHA
Posted On: 2015-08-08 23:00:22
From 02nd August 2015 my Airtel 4g wifispot Datamax 01 datacard with power backup is not getting network. I have taken Airtel 4g Rs.999/- (plus tax as applicable) plan in which as par Airtel commitment they are giving 10GB high speed internet and after consumption of 10GB high speed internet it will be low speed internet. My Airtel 4g datacard number is 8585880331.But after my 10GB high speed internet exausted on 02nd August 2015 morning Airtel India barred my datacard num 8585880331 from accessing there network. I complain them almost everyday by calling there customer care number and mailing them on there email addrees after I stopped getting there network but Airtel India is least bothered to look into this matter. I have paid 6 months advance rental including tax against which Airtel India provided me the Wifi hotspot Power backup Datamax 01 datacard. Now I am feeling cheated because Airtel India is not providing the promised service.
Posted On: 2015-08-03 17:55:36
I took connection 3 month back and i did not get service most of the time and i an getting only bill. I want to back my whole money(including installation charges)
Ram Kumar Sharma
Posted On: 2015-08-01 14:54:16
I had purchased Vodafone Postpaid Connection on xxxxxxxxxxxxnd July xxxxxxxxxxxx. I have given deposit of xxxxxxxxxxxx amount. but sim card didn't activate after i have submit xxxxxxxxxxxx more to Vodafone and document again on xxxxxxxxxxxxth July but my sim card didn't get activate. till now i had submit ID proof ( Adhar Card, Pen Card, Driving License) xxxxxxxxxxxx times and total amount of xxxxxxxxxxxx while amount of xxxxxxxxxxxx is actual price to convert mobile number from prepaid to postpaid. many times i visit vodafone mini store, and main store, main head office nobody solve my problem please do something thank you.
Posted On: 2015-07-28 21:57:10
Posted On: 2015-07-27 16:46:28
I have connection of you broadband in sector 40.Services provider is not providing the proper services .I try to complain every time the customer care note down the complain but no action taken. it just around 15 days of connection but every day connection lost for 6 to 8 hour. I complained many time but no action is taken till now.
Ramesh Babu Cheerla
Posted On: 2015-07-24 13:02:09
Hi Karnataka State Consumer Disputes Redressal Commission, I am Ramesh Babu Cheerla. I am facing problem with Hathaway Broadband organization. I requested 2 months back or broadband connection , they given connection and taken Rs.1500 from my side. But there is no internet connection from first day on words i requested so many times for this issue no one response currently. Finally i quit for connection i given back mode they said with in 15 working days i will get my money refund. Many time i requested still no one response finally they are telling who collected money form my side (his name is Shyed) left from job so they cant do any thing. I have all receipts regarding this issue. I am requesting could you please do some action this organization and refund money.
Posted On: 2015-07-22 00:13:40
My name is Soumen Das. Previously I reported to consumer forum about the fraudulent bill that MTS MBLAZE internet had sent. No one helped. I had cleared a bill of Rs 1001 on 20th June 2015 and requested to close my account. It was against my ethics and I really condemn these thieves doing business with pride. According to my request no: 1800345 they closed my account on 20th June 2015. I have confirmation SMS of that. Again they have started to send bill of Rs 1 for the same closed account from July 2015. Is it really valid or Legal way of doing business?? Sir, I want to lodge a legal complaint against MTS. Please take strict action against them. To note my MTS internet connection number was 9143081502.
M A Srinivas
Posted On: 2015-07-21 16:36:42
1. I have taken 20GB plan for Rs 1,000 . ( Tata Docomo Photon number 7204301556) 2. I have complained at least more than 50 - 60 times to technical division about the slowness of speed (see below mail trails) 3. Tata DoCoMo NEVER corrected the speed and connectivity to more than one device . I was getting hardly 0.5 to 0.6 MBps Not able to get internet between 2 devices which is hardly 20 feet apart 4. After more than 4 months they inform , connection density is high and towers are not available 5. Advised to take a lower consumption plan . T. his is there advice 6. After going for 5 GB plan , speed has become most WORST . I am not getting hardly any connectivity at all 7. I requested to go back to original plan of 20 MB from July 25, 2015. 8. Customer care people are very rude . They sid it is not possible 9. In the first place, they only advised to go for lower plan and now to revert they are refusing 10. I have sent several mails to appellate and customer
Posted On: 2015-07-21 15:34:52
MY BROADBAND CONNECTION NO 03340631011 IS NOT WORKING SINCE 10TH JULY'2015, WE HAVE REULARY CONTACTED CUSTOMER CARE DEPARTMENT OF AIRTEL BUT TILL DATE NO PERSON HAS VISITED OR THE PROBLEM HAVE BEEN SOLVED. DETAILS OF CALLS MADE TO AIRTEL ON 10.07.2015 SERVICE NO PROVIDED 57485274, ON 15.07.2015 SERVICE NO PROVIDED 57650814 ON 17.07.2015 SERVICE NO PROVIDED 57709238 & ON 20.07.2015 SERVICE NO PROVIDED 57777410 TILL NOW NO PERSON HAS COME OR EITHER RESOLVED THE PROBLEM. WE HAVE SUFFER A HUGE BUSINESS LOSS AS WE ARE ENGAGED IN IN EFILLING JOB, I REQUESTED TO THE AUTHORITY TO TAKE STRICT ACTION AGAINST THE COMPANY SO THAT NO OTHER PERSON CAN SUFFER SUCH A LOSS. THANX
Posted On: 2015-07-20 15:23:52
My tata docomo Broadband is not working since 15th Jul, I logged a complaint on 16th Jul. I go a confirmation sms for complaint no (496305217) and a technician (ETKOJE0346 with Mobile no 9239164191) was supposed to reach my premises for repair. But no one turned up till today despite multiple calls an folowups. Every time customer care would say that they would escalate the matter and resolve asap. But it was not. Today again I called them up only to know that the call has been closed today(20th July) saying that issues has been resolved and customer is satisfied. I don't understand how they could do this when the issue is still pending or rather unattended. They said that I could raise a new complaint. But why would I raise a new complaint when my earlier complaint was unattended. Due to unavailability of the internet service I am unable to continue with my office work. Please help.
Posted On: 2015-07-17 12:43:41
I had requested for a new YOU broadband connection. But when YOU broadband people came for installation, they said that they cannot provide connection at my flat. I am expecting the amount to be refunded which i had paid for connection through cheque. I have called customer care number several times and i was told that their customer service executive will get back to me ASAP. However nobody called me over last 2 weeks. Complaint number: 2015070704494.
AJAYAKUMAR M K
Posted On: 2015-07-16 16:25:01
I have given cancellation of my internet connection, which not serve properly for me. I have paid Rs 3000/- to You broad band india pvt ltd, for a new connection on 15.04.2015. After several follow up with customer care they given connection on 27.04.2015. (12 Days later). But for wi-fi configuration the service officer is asking Rs 300/- addition.I have given a complaint to customer care which is not antedated so far. Even most of the time the connection was not working. (I have the SMS received from You broad band ) Later on May 27 i have shifted my home with in One KM from the address and given a request for shifting. After several follow up with customer care, i have received a call on 02nd of June 2015 that they are not able to give the connection, and i given request for cancellation of my connection. Since i have not used much the plan, i given request for refund of my plan amount. Even after 35 calls to customer care and other top official,they are not agree to refund the money
Posted On: 2015-07-16 14:50:55
Frequent cut down of internet without informing the customer.When we call them,they switch off the phone.Moreover, Internet Connection too slow/not getting desired speed by giving sufficient money by Alliance Subscribers in Kestopur, Kolkata Area. Phone No: +91-9088188507/9831928277(Alliance Phone Numbers)
Posted On: 2015-07-15 18:50:22
I AM USING TATA PHOTON PLUS (PHOTON NO : 9230519397) FOR MORE THAN 5 YEARS.FOR LAST 7-8 MONTHS.I WAS NOT ABLE TO USE MY PHOTON DUE TO POOR CONNECTIVITY.I HAVE COMPLAINED MORE THAN 10 TIMES.BUT THEY ARE NOT ABLE TO SOLVE MY PROBLEM.THEN I HAVE DECIDED TO STOP THE PAYMENT FROM LAST TWO MONTHS.AFTER THAT THEY HAVE SENT A ENGINEER TO MY HOUSE AND HE RECOGNIZE THAT THERE IS A NETWORK PROBLEM.THEN I HAVE TOLD THEM TO DISCONNECT MY CONNECTION AND REFUND MY PAYMENT WHICH I HAVE PAID FOR LAST SIX MONTHS.BECAUSE THEY KNOW THAT THEY DON''''T HAVE ANY SERVICE IN OUR AREA.SO THIS IS REAL FRAUD.EVEN AFTER DISCONNECTION REQUEST, THEY ARE SENDING ME OUTSTANDING BILLS AND CONTINUOUS DISTURBING ME OVER TELEPHONE.THEY HAVE SEND ME A BILL AMOUNTING RS.1232.00 .THIS IS TOTALY FRAUD BILL BECAUSE I HAVE NOT USED MY PHOTON FOR LAST 8 MONTHS BECAUSE OF NO NETWORK IN OUR AREA AND THIS IS RECOGNIZED BY THERE NETWORK TEAM.TATA SHOULD REIMBURSED MY LAST SIX MONTHS PAYMENT WITH INTEREST.
Posted On: 2015-07-14 14:57:39
i had taken broadband connection from TIKONA. and despite termination of my connection on 6th May 2015, till date i havent got the refund amount which i am suppose to get as per the commitments made by them. every time i call and ask for the update, i get the same reply "you will get confirmed email in next 72 hours" and later there is no revert on email or phone at all. i have been following for this since 2 months now
Posted On: 2015-07-07 19:13:17
I have an internet connection of You Broadband company at Ahmedabad. I''m using it since last 6 months and just renewed my service pack for another 4 months. Since I''ve renewed my service pack, internet connection is down. They have replaced Switch(device) which is common in our building for all connections but still there is no luck. They are not giving any satisfactory answer about when this problem will resolve. They are not even picking the call. This problem continues since last 15 days. Please help asap.
Posted On: 2015-07-06 22:17:18
Respected Sir, I wish to draw your attention regarding the wrong deduction of Rs. 370 from my a/c. My mobile no. ( AIRCEL NO. 8526884483 ) On 2/7/2015 (11.12 AM) I recharged my cell phone a/c for Rs. 453. And I got the message (11.12am) informing me that talk time 353 and new Balance 370. But within a short time the whole amount was deducted from my a/c and no balance is retained in my a/c. When enquired at customer care no proper response was made. Already I had 50 + MB data remained in my a/c. and after recharge 3 gb data added in my a/c. when a/c was sufficient enough to use the data on what reason the amount remained in the main a/c/was deducted. May I know how your officials misappropriated the money with the data a/c. customer care was contacted several times but no suitable reply is had from them. I make a humble request that the above said problem be attended and suitable remedy be given to me.
Posted On: 2015-07-03 19:08:00
I am being threatened by Tikona official pretending to be a lawyer. They are asking me to pay money for the data which i havent used. They delayed the disconnection request submitted by me and now they put bill for that period and insisting me to pay. Tikona was such a horrible service provider. I am mentally disturbed by them. Please guide me on this issue
Posted On: 2015-07-02 23:08:41
I bought an MTS Dongle from the day I have purchased I am not used for a single day properly,and when ever I have called there customer care they asked me that engineer will visit and resolve,nothing has happened till date. My MTS Data No is 8926647229 I want immediate action to be taken MTS or I will go to higher authority TRIA or regulatory body who look after data/Internet. Ajay Mishra 8820343305
Posted On: 2015-07-02 18:06:00
We trust you are still working on rectification of network problem. However we are very much confident that there will be no results this time as well. We have been complaining on network issue since more than a year but you give only reminder for payment no action is taken for rebates/waiver of bill amoune so for for very foor quality of service. Every time your field engineer comes and says tower optimisation will be done. Does it take this much time to optimise tower. Further we have been paying monthly bill in time without waiting for your rebate, trust we are not doing mistake by doing so. Regards Jun 26,20151:06AM, "" Dear Manoj, We have gone through your email dated June 25, 2015 for your Reliance number 7879026924 and regret the inconvenience. Your complaint for coverage has been registered with service request ID: 234803243 on June 25, 2015 at 12:13:33 PM and it will be addressed by June 28, 2015 at 1 PM
Posted On: 2015-07-02 13:22:12
I Nikunj Saraf brought broadband internet connection from Hathway. My internet account no. is 659657.Since, last three days i am facing frequent internet disconnection issues. My entire official work gets disrupted due to internet disconnections.I have been using service since last 1 year and do not expect this kind of services from Hathway. So, requesting you to kindly look into the matter on top priority. I hope you will take appropriate actions regarding the same.
Ajay Ramaji Bodile
Posted On: 2015-07-02 11:28:29
Sir i hv recharged of rs 84 from uninor sim on my mobile since by calling on 121# uninor says that by recharge of rs. 84,we get 1 gb internet data for 28 days,but when i actually recharge it they give me 800 mb data with validity of only 21 days When i asked the uninor costomer care ,they say me,that offer has been changed and it is not updated on 121#. But i m in loss sir and they dont gave any compensation for that I request u sir plz take care of my complaint and try to solve it as soon as possible.
Posted On: 2015-07-01 16:29:57
This is complaint regarding the data plan taken from reliance telecom,Wigth Town jabalpur my Reliance no.07828794848, This plan for 3G connectivity but in my above residence , i am receiving 2G/very very slow internet speed.
Posted On: 2015-06-30 19:25:49
Dear Sir/Madam, This is a complaint regarding TATA Photon(3G WIFI no. 8109012491). I had purchased a tata photon connection in the month of 13 JAN 2015 in Pandri Raipur Chhattisgarh with 6 month Plan per month 1000 Rs. and paid 6740 Rs with Tax. But Tata photon customer care calling every day regarding due Bill Amount . I have a receipt PAID Amount of 6month plan. Second COMPLAIN. TATA photon Disconnect my Internet under 6 month but i had paid 6740 with Tax. I am really disappointed with the way TATA Photon is cheating consumers and making money in a wrong way. I hope consumer redressal forum would help me and take strict action against TATA photon.
Posted On: 2015-06-30 00:33:58
sir, firstly the vodafone india does not give sufficent dowbloading speed.The vofafone claimed the speed of 2G network gives 40kbps but it is not true the speed only gives 2-kbps.The compney cheat the people.I request you please take action about that case and take penality about that. thank you
ADITYA SHREEPAD KORDE
Posted On: 2015-06-28 10:55:14
My HATHWAY, broad band a/c no is 291289. I just renewed my subscription on6 th june 2015 for 3 months and after that from 22 june my net is down and despite several complaints, calls it has not been restored. more to that people answering my phone calls are very arrogant and do not give straight answers, I even doubt that they are not conveying my problem to correct department hence no one is taking any note of my complaint, that aside I want to be repaid back for Rs 2250/-(Rs two thousand two hundred only) which I have paid for my renewal....
Posted On: 2015-06-25 15:01:24
This is regarding Tikona Broadband Connection. Inspite of sending them regular disconnection mails(acknowledged by them), they keep on sending bills and finally now they are demanding the whole amount of money inspite of me not using it.What to do?
Posted On: 2015-06-25 13:19:43
I gave 1100/- Rs to the sales executive of CONNECT BROADBAND Ashutosh on 08/05/2015 to install the connection which includes the one month bill and the installation charges.The varification was done on 14/05/2015. But due to some reasons the varification was failed and connection was not installed. The dealer assured me that he will return the money within a week as it will take time to process, but he never returned. Whenever i call the dealer to return my money back, he always have some excuses. I use to call the dealer almost every day. Today is 25/06/2015 and i am still waiting to get my money back. When i visited the Connect office which is in sector 35 chandigarh 20 days ago, they said "we don't have any information regarding this matter" and also did't paid any attention to me. This is very unexpected from their side to do such kind of service. Following are the details of the connection: BROADBAND: CONNECT NAME OF DEALER / SALES EXECUTIVE: ASHUTOSH SALES CODE: 4578 SR. 267
Posted On: 2015-06-25 12:45:16
DEAR SIR MY NAME IS SUBHASHIS DUTTA. I AM A AIRCEL CONNECTION USER. MY MOBILE NO. IS 9804219277. I HABE BEEN RECHARGED Rs.209/- ON 14th JUNE. TXN. NO. KOR15061411182100111 I HAVE BEEN CHECKED BALANCE WAS 200.50p ON 22nd JUNE, BUT BALANCE NOW ZERO ON 24th JUNE, I ALREADY CONTACT WITH CUSTOMER CARE ON 24th JUNE AT 9PM....PLS TELL ME DETAILS......BUT THEY HAVE NO REPLY AND SAID" SERVER BUSY..PLS CALL AFTER 2 HOURS. AGAIN I CONTACT WITH CUSTOMER CARE TODAY AT 10AM ....BUT SAME CASE ...THEY HAVE NO REPLY..AND AGAIN SAID "SERVER BUSY PLS. CALL AFTER 2 HOURS" SIR PLS TELL ME WHAT SHOULD CAN I DO. THANKING YOU SUBHASHIS DUTTA 98042 19277
Posted On: 2015-06-23 18:23:19
Consumer id 1110167159. I have sent a mail to tikona customer care last month on 26 May 2015 to disconnect their services even I have asked them when they had tried to reach me on my cellphone but they have not disconnected and they have sent me a bill of this month when I dropped a mail for explanation I received a call from them saying that I need to pay for this month and they are not going to disconnect until I pay the amount for this month they also mentioned that they tried to reach me last month for the same and I was not reachable in that case a professional would have dropped a mail to clarify and so also whenever they have called I had asked for disconnection this clearly shows us that this is a policy and truly a trick to make money. I have not been using their services since 28th May 2015 after I requested for disconnection. I request consumer court team to please intervene and investigate on Tikona Request number is as below online request number is 1-3499758099. Thank
Posted On: 2015-06-23 16:32:18
sir mere ghar pe jo bsnl ka connection aya hai use khabhi road wale ya kat dete hai .mai hamesa use pane kharche pe banvata hu or bsnl walo ke dhvara koi action nhi liya jata hai .or mere paise bill me deduct nhi hote hai .kya kru kiske naam me complain kru
Posted On: 2015-06-23 14:07:49
Dear Sir, Consumer id 1110167159.I have sent a mail to tikona customer care last month on 26May 2015 to disconnect their services even I have asked them when they had tried to reach me on my mobile but they have not disconnected and they have sent me a bill of this month when I dropped a mail for explanation I received a call from them saying that I need to pay for this month and they are not going to disconnect until I pay the amount for this month they also mentioned that they tried to reach me last month for the same and I was not reachable in that case a professional would have dropped a mail to clarify and so also whenever they have called I had asked for disconnection this clearly shows us that this is a policy and truly a trick to make money.I have not been using their services since 28th May 2015 after I requested for disconnection. I request consumer court team to please intervene and investigate on Tikona Request number is as below online request number is 1-3499758099
Posted On: 2015-06-21 23:01:27
this is complaint against tikona user ID 1113674231- signal and Internet Slowness -Urgent, They are cheating without have proper connectivity it got installed only on 13th june'15
Posted On: 2015-06-21 17:11:08
We are a group of young entrepreneurs looking to start a innovative heathcare website. After a lot of hard work we finally developed the website and tried hosting it through a server provider called 'Quick2host.com'. I paid for the website and they charged me seperately for control panel. I paid all the charges on May 31st and the server never got deployed until june 3rd. I requested them sever times and sent multiple emails to them but the servers never got deployed despite making them understand the seriousness of the issue. They finally deployed it after 4 days which caused a delay in our testing and soft launch causing a great loss to us monetarily and by damaging our goodwill with our clients. After all this they have now disabled access to the servers with a error message saying that the 15 day trail period has expired and we should obtain a new license when i have already paid for 1 full month. Its not even one full month that we have used their service.No reply from them. Help
Posted On: 2015-06-20 04:17:04
Posted On: 2015-06-19 20:07:45
i am using reliance broadband connection along with landline phone no. 033 30270777. I have been receiving SMS regarding by un-billed usage which at present is around Rs.11,000 (un-billed usage from 24th May 2015 till date) and the connection has been de-activated for past 10 days. I spoke with customer care few days back regarding this and they said I do not have to pay any amount now and the un-billed usage is showing as Rs. 0 in their system. I received a call from Kolkata Reliance stating I need to pay the above mentioned amount before my connection is activated. I had asked for itemized bill many times because I did not usage the services as much as the bill amount shows but to no avail. They said I need to make the payment first before reliance activates the connection and then they can send us the itemized bill. They are harassing us like this without giving us the itemized statement and asking us to pay the amount first. Kindly help.
Posted On: 2015-06-19 06:44:42
Very low 2 g net
Imtiyaz Aalam Sofi
Posted On: 2015-06-18 10:32:08
Hi sir, my reliance broadband connection is not working for last 11 days. Subscriber ID 354439377253 , I had raised several complains and write several emails to concern deptt. but till date nothing done. Below are my complain Numbers : 234310001 , 234393345, 234463386 , 234426676
Posted On: 2015-06-16 23:05:38
Respected Sir/Madam, I had installed a Tikona broadband connection at my residence 3 months back. The first month was ok with a few problems. From the last one month, my broadband connection is giving a lot of problems. My connection is not working from the last 3 days. The customer care is never available. The people at the customer care told that they would send an engineer but they never turned up. Even after paying my bill, they call me 3 times a day and they also send text messages regarding my bill at 2:30am. I am facing a lot of problem without any internet connection. I would request you to help me in this matter and take some strict action against these thugs
Posted On: 2015-06-13 21:56:55
I bought an AIRTEL 4G wireless router with data plan of 10 GB, connection number - 8585893305 and i have found that the data usage is shown as unrealistically high and this my 10 GB getting over within 7 days if i normally use, whereas i also have an old AIRTEL broadband connection of 5GB data limit and i have been using it for the last 2 yrs and the data limit is never exhausted even after 1 month of constant use. I am surprised that how the data usage for my 4G connection is being shown as such unrealistically high. Airtel 4G plan is a COMPLETE FRAUD. and i want to drag Airtel to legal arena with compensation for my loss of time, energy and data usage inability.
Posted On: 2015-06-12 17:38:59
Hello, My mobile no. is : 7685832402 and using service of aircel kolkata. Pressing 121# and then pressing 2 , I got my offer:- 198=2.4 GB 3G/2G 28d I recharged with 198 but got only 1.3 GB data. I've emailed them on 09/06/15 , they promised to reply with in 2 days ( in auto acknowledge mail), but not replied , neither issue was correted. Thanking you, Ayan
Posted On: 2015-06-12 11:37:44
Vodafone had sold an advance rental plan of 3g internet to me of Rs.3651 for 6 months, but they had not mentioned to me that on surrendering the plan before completion of its original tenure the whole amount would be forfeited. So, I had shifted to a new rental plan and the advance rental plan became inactive and moreover I had been charged with the entire amount about which I was not communicated by them. Now they had barred my outgoing calls and it is causing undue problems. It is my earnest request to you to take care of this part and all the telephonic conversations with the customer are recorded. So,the audio clipping might be evidence of the fact that I was not communicated about the fact that on shifting to a new plan before the original tenure of the advance rental plan would be forfeited. You are requested to take necessary actions.
Posted On: 2015-06-09 14:05:53
I had brought Tikona connection two months back but since i brought connection its not working properly as both speed and network is very poort. every week i need to make a complaint to get it resolved. As now i have decided to disconnect the connection so, i have made a request to disconnect my connection on 5th June 2015 but since there is no response from Tikona till now although i have mailed this to Appellate Authority " " in mail as well. also Im getting mail and daily calls to pay bill advance for this month altough i have already made a disconnection request. So I need your support to get this connection disconnected and they shouldn't ignore such request for other consumers in future. I hope a strict action will be taken on same. Disconnection request ID- 1-3512424963
Posted On: 2015-06-08 13:27:11
Hi, This is to inform that Meghbela broadband are ripping off people money smartly.They flash in their plans about the internet speed but when tested they do not provide the speed that was promised, I am using jet silver economy plan which provides a speed of 512kbps of speed whereas the delivered speed to me is provided with less then 300kbps and never exceed that speed and the torrent speed with good leecher seeder ratio doesn't exceed to 20kbps. Whereas the connection gets disconnected in every one hour or two. I requested them to come up with online bill payment solution but it doesn't seem to bother them as their vision of harassing customer would stop. And the worst part is, You can shout all you want mail all you want but they never appreciate feedback.And also out of 1 month i am unable tou use the internet for 15 days in a month...kindly take necessary action...
Posted On: 2015-06-07 16:31:51
Complaint more than 7 times with company (even Appelate Authority) No response, customer support Manager saying please get your connection disconnected, we cant help you with no refund. First complaint on 20-May-2015, no response till date, service engineer change the status of my complaint to resolved whereas no solution. No one in company picks up call, if some one does they say we cant help you, concerned person on leave. etc Etc Etc. Asked to Disconnect the connection, but public should know what crap service provider system is in Gurgaon, being the Corporate honchos ideal place.
Posted On: 2015-06-06 13:43:21
Sir I am a eligible candidate and I have done the all process of Refund but still they are not giving me my refund letter so that I can take my money from any MTS outlet. Sir Please do the needful and take some strict action against him. My MTS Data Card No. 8459632883 With best regards, Jatin Sharma +91 9211927602
Posted On: 2015-06-05 12:08:52
I have changed unlimited plan to limited plan. I exceed the limit in using, we don't get any notice how much we used. I thought like other private network, they stop the service once exceed the usage. Some misunderstanding i got bulk amount in bill. After next month i requested to change to unlimited plan..They are not taking my request. They are waiting for chance to make me more bill payment. This is worst service in consumer maintenance. If i ask why i don't receive any notification about usage. They are told me to see the in site. I just thought like bsnl and data card. once we reach the limit, our service will stop.. Better avoid asianet broadband. If you selecting broadband, just select unlimited plan.
Posted On: 2015-06-01 10:42:41
WRONG BILLING DONE FOR BSNL PHONE IN LIEU OF INTERNET CHARGE WHEN MY PHONE WAS ALREADY DEAD
Posted On: 2015-06-01 04:07:22
Posted On: 2015-05-28 16:27:29
need to make the complaint against Tikona broadband services. I got this installed on 13th may'15. While installing they commit the service within 4 hours and now from last 10 days they are not replying to my emails and if i try to make the call on their mumbai headoffice no but the ivr disconnects automatically after 5 mints saying a call back will be arranged in 24 to 48 hrs which didn't happen yet. I have 4 complaint nos which are not resolved yet and after every 3 days a new complaint no is given to me without sorting out the old one. The complaint nos are as below: Id 1113333084 Today's complaint no.1-3504044903 Complaint no 1- 3501071836(3rd complaint . from last 3 days this is the only complaint no and is not resolved) 1-3494067911(2nd complaint launched 4 days back and not resolved yet) 1-3489953299( 1st complaint launched and no action taken yet) When i asked them to discontinue and refund my amount, they are not listening to me now. I want to put the fraud case onthem
Posted On: 2015-05-27 00:03:48
our local wishnet broadband service provider in chingrighata,purbayan area, is charging inappropriate higher rates than the original wishnet broadband packages we want steps against it.But our name should not be revealed as it can affect us.
Posted On: 2015-05-26 18:13:09
Aaj maine airtel 3g Ka recharge kiya tha. 141 m 1gb 28 dino k liye bataya tha. But mere ko 500mb hi mila h.
dipak kumar chaurasia
Posted On: 2015-05-26 13:30:51
sir/MADAM, I RECHARGED MY MOBILE(AIRCEL) WITH RUPEES 148 FOR 2GB(2048MB)DATA FOR 30 DAYS ON THE DATED 25/05/2015 BUT TILL NOW I GOT DATA 1.5GB(1536 MB)FOR 28 DAYS.IN ALSO SHOWING IT'S WEBSITE (POCKETINTERNET) 2GB DATA FOR 30 DAYS. I TRIED TO CONTACT WITH CUSTOMER CARE BUT THEY NOT RESPONDING PROPERLY AND ALSO NOT GOOD BEHAVING WITH US AND ALWAYS IGNORING MY CALLS.
Posted On: 2015-05-22 00:18:39
I am an IT professional residing in Pune from last 3 years. I wanted to bring to your notice that one of the major ISP 'Airtel' is not functioning as expected and leading to customer harassment. Their so called 4G services are not consistent and going off intermittently. When reaching to customer support - technical department they are just the messengers. They don't even connect to network team deployed in the particular area and even don't share their numbers. There has been such incidents where entire site (pune - Wadgaonsheri) was down for more than 4 days and customers are not intimated before any schedule maintenance. Airtel don't even bother to publish any SMS or email regarding any downtime/maintenance. This only comes to know when we try hard running behind customer support and concerned appellate authorities. This had made a significant loss to me. I made some commitments and was not able to do it because of no internet connectivity. From Last 5 days no internet yet :(
Posted On: 2015-05-20 15:59:49
Airtel 4g router not activated as yet despite making payment in full on 18/05/2015. Device delivered from Airtel Broadband, Pune, 2nd Floor, Vega Centre, A Wing, Swargate, Pune. When I called up to inquire Mr. Rohit Dhavane, Phone number7588868688 verbally abuses me saying that it is my fault that I submitted the documents on Monday and not Saturday whe I needed on an urgent basis. Whereas I was assured that the activation will be done on the same day that the documents are submitted. I am having to stay at my office until 10pm due to this problem, as I have to be online to communicate with my team and company clients abroad. I had disconnected my previous internet connection as I was assured that the device will be activated on the same day. When i asked Mr Rohit to refund me my money and collect their device, I was again at the receiving end of verbal abuses. Is this how Airtel provides services to customers? If this is the state before avtivation, what will happen post activation?
Prasanta Kr Goswami
Posted On: 2015-05-19 11:57:45
I am unable to log-in to my e-mail ID:- for the last 3 months. My password is remembered by me correctly.please help me to open inbox of my e-mail ID.
KISHAN KUMAR CHOUDHARY
Posted On: 2015-05-18 15:08:54
This complain is against Tata Tele Limited.I am using their Photon max wifi data card since last more than 6 months. At the time of purchase the authorised selling centre at Jamshedpur assured me that i will get minimum 3.1MBPs. speed. But since purchaded i am getting around 1 to 50 kbps only. Further wifi has been promised that it will work within 100 mtrs range. But actually it is working wthin 15 fts area only. I think that this company is misinforming and cheating the customers. You are requested to please register my complain and take action against the Co.The wifi max account no is 989994395
Posted On: 2015-05-18 13:27:25
i had applied for a new YouBroadband connection on 18/03/2015 for it's 6 months plan and had paid an ammount 3384 through online payment. Later due to an issue i cancelled the connection as "YouBroadband" internet is not allowed in our building. i had applied for cancellation and refund on 21 /03/2015. it has been 2 months and still i have not received my money back. and have even not received a proper answer from YouBroadband Ahmedabad office. what should i do, Please give me suggestion.
SANTOSH KUMAR MARATHA
Posted On: 2015-05-15 12:23:05
Broadband not working for 3 months in Raipur Tikrapara Hi, my name is Santosh Kumar Maratha, I resident at Raipur sanjay nagar Tikrapara my number is 0771-2273924. For the past 3 months both my landline and broadband connection is not working. Lot of complaints i made but still not repaired, but i paid bill for those 3 months. And my local JE & SDO promised me to adjust those amount in forecoming bills. But the problem is they repaired it now. Very very worst reply from BSNL I will promise that i wont come back to this worst govt. Connection again, i will run from them
Posted On: 2015-05-12 13:48:36
Sir, I purchased an MTS 3G dongle on 29.04.2015 and paid Rs 1100/- (one thousand one hundred) only for that purpose and submitted a copy of voter id card, pan card and a recent color passport photo to the MTS representative Mr Anirban Roy, mobile phone no 8334834303. But the internet service is yet to be activated, despite several emails to the company MTS. Kindly look into the matter and ensure immediate activation of the internet service to my 3G dongle whose MDN no is 9143382696. With regards. Santanu Karmakar. 9432165866
Posted On: 2015-05-08 01:49:32
BHARTIYA SANCHAR NIGAM LTD. is charging an excess bill for a Broadband plan of 999. It is charging me 2127.
Posted On: 2015-05-06 08:52:22
complaint against: Alliance broadband Complaint categories: 1) Intermittent services year round 2) unhelpful, vociferous customer service rep. Please mention if detailed complaint is required.
Posted On: 2015-05-05 14:17:09
Irregular service even after timely payment since last one and a half year.
Posted On: 2015-05-05 11:33:30
Hi, We have request for Internet connection on 1st may 2015 and taken 3 month hd stream1 plan. Hathway people said that we will get the Internet by 4pm on 2nd may 2015 But nothing happened even after EOD of 3rd may 2015. We suffered a lot in following up with the hathway people, all time they are saying lies to us. We have taken it because of urgent work and due to false statement of hathway people, we are blocked and no way to even approach other service provider. Our work hampered and weekend wasted in waiting and following up with them. Please return the amount paid which is 3030 and thank you for making our weekend worst.
Posted On: 2015-05-02 13:36:21
my name is Naresh and my customer code is 1296156 I have many issues with hathway internet service am EXTREMELY DISSATISFIED with your services i have called to helpdesk many many times but issue is fixing temparorily then again i have to call to helpdesk to raise complaint (this happened 10 times since i connected hathway internet) i usually work from home in weekends and the internet is very much NEED and IMPORTANT for me but every other day am facing issues niether slow or completely disconnected and finally i decided to terminate from services and did so, now i paid an amount of 4500 for 6 months and called to help desk raised a complaint and without knowing me they have closed the complaint and other day after waiting 20 mins i have connected a call to helpdesk and raised a complaint again on 22/4/2015 and also email to hyd help desk but never received any response. i trusted your services and paid big amount at once but never expected this kind of services and responses.
Posted On: 2015-05-01 20:18:14
I have a tata photon max wifi with 999 plan. Recently I am getting horrible speed (20-40kbps) all the time of the day. My Adress details is Amrakunja Housing Complex Block-Sinduri, Flat no -3/2 51 Sarat Chandra Bose Road Kolkata 700164 I just lodged a complaint today against this (complaint number : 476151271) and they promised that the issue will be resolved by 3 pm this day and surprisingly they have marked the issue as resolved without any confirmation from my side whether the issue is resolved properly or not. Where the issue is not at all resolved but worse.
Posted On: 2015-04-27 17:55:37
Got Hathway Internet connection on 27th March, 2015, and from 3rd April to till date (24th April, 2015) experienced issues with Internet Service, and called numerous times to Hathway Customer Care Service. And finally requested for disconnection and money refund back. I paid for 3months in advance and not able to use internet properly for atleast week. Hathway is not ready to money back, and billing team is so rude to speack with customers.
VINOD KUAMR SINGH
Posted On: 2015-04-24 17:29:25
YouBroadband: I have applied for new connection through online link (http://www.youbroadband.in/onlinesales_crf.php?id=2015041312692) on 14-04-2015, which customer care () has send and paid the payment. They said that within 3 days I will get the connection. But even after two week they are not responding to my emails or phones. Registration No: 2015041312692 (received after successful payment email)
Posted On: 2015-04-21 13:47:24
I Used MTS Mblaze Ultra Wi-Fi Internet service ( My MDN No. 9153453569) up to the month of January and Payed all the internet Bills due till the month. After that I requested MTS to disconnect my connection until I wish to connect, ( request number: 1212595) but They are still charging me unknown bills and repetitively claiming for the due payments . Finally they are raising legal issues and sending notices for their false claim. I don't wish to pay them anymore because I already paid the bills according to my usage. I need Legal and Technical helps in this regard. Thanks
Posted On: 2015-04-21 13:42:38
I Used MTS Mblaze Ultra Wi-Fi Internet service up to the month of January and Payed all the internet Bills due till the month. After that I requested MTS to disconnect my connection until I wish to connect, ( request number: 1212595) but They are still charging me unknown bills and repetitively claiming for the due payments . Finally they are raising legal issues and sending notices for their false claim. I don't wish to pay them anymore because I already paid the bills according to my usage. I need Legal and Technical helps in this regard. Thanks
Posted On: 2015-04-21 13:12:31
Sir,I had reacharged my AIRCEL mobile no 8013027681 with Rs 399 for 3.75 Gb highspeed 3g network on sunday(19/04/2015) but they did not give a speed above 0 kbps ,I became unable to open any website,I called their complain helpline no for several times but they did not respond to my call for a single time,Please short out my issue because I faced a huge loss due to the careless behavior and 3rd class network of AIRCEL .I want a speedy proper network or MY money back .please help me
sunil b a
Posted On: 2015-04-20 23:16:55
I am subscribed to you broadband but From past 10 days no broadband service. Complaint to customer care and nodal office does not heed any result. Still No concrete action from the service provider.
Posted On: 2015-04-19 16:01:01
Sir/Madam, I have been using ALLIANCE BROADBAND for 4 months now (registered in December). The tarrif charged by them in a pack called starter plus is costed at 399 with 12.36% tax which adds to 448.32. But the local cable operator is charging me 550/- instead of 448.32/- with the same plan offered. I have the receipts of payments of respective bills I have paid. On talking to ALLIANCE BROADBAND over the phone he said that the cable operator shouldn't charge so high. On talking to the cable operator he is saying that it is their "service and maintainine charge" they are charging for looking after the line. But alliance says that they pay the cable operator a cut from the 448.32 which includes cost of maintainance. Since then I have not got any firm reply from alliance or my cable operator. I herby request you to look into this matter and help me the same. Thank You
Posted On: 2015-04-19 14:56:34
Posted On: 2015-04-19 11:11:52
i am not able to connect to the net .no team visited my house to resolve the problem.and incurred aloss of 300 repees and now TIKONA broadband has imposed a fine of RS 1500.PLEASE HELP
Posted On: 2015-04-15 11:54:30
i was not able to connect to the net on 4 th april and registered a complain with TIKONA DIGITAL NETWORKS PVT LTD and receiced a message saying engineer will visit my house in 24 hours and gave me his phone no.i called him more than 50 times but the person had diverted his calls for 2 days deliberately. then i had to call again to the technical department more than 10 times and lost 200 rupees[NOT A TOLL FREE NO].The prblem was finally solved on 11 april and in total i had to suffer aloss of 500 rupees as i could not do my work on time.thus the problem was resolved on 11 april instead of within 24 hrs as assured by them.PLEASE HELP.
Posted On: 2015-04-15 11:34:00
Hi, I would like to register a complaint against my domain registration service provider (Manashosting.com). Despite of my several followups (support tickets, phone calls and emails) on renewal of my domain, not helping out on renewal of my domain. Also they have been changing the control panel details unethically to prevent access to my domain control panel. This is severely affecting my business as the domain has expired yesterday, and further delay in renewal might result in losing the domain. Can you please help me with resolving the issue. Thanks Kartikey
Posted On: 2015-04-13 17:38:31
Hi, I was using Tikona internet services from last one year. In December 2014 i have recharged my account with 2000 rs for 1 year's subscription. In very next month i.e. January 2015 i shifted to a new place and placed a request with Tikona to shift the connection. After following up a lot a technician came to my place and declared that its not feasible to have a Tikona connection there at my place. When asking for the refund Tikona guys assured me that with in 15 days i will get my money back. After following up for so long they are denying to refund the money now. Its not my fault if Tikona is not able to provide me the connection. Please help me out to get my money back. Thanks Darpan Sarin Tikona ID: 1110547979
Posted On: 2015-04-08 22:50:34
Hi, I have applied for an airtel broadband connection on April 1st through their web portal. I cancelled the request and asked for refund because of unprofessional behaviour of airtel. I contacted customer care, airtel nodal officer of Delhi/ncr, apeallate authority but none of them provided a satisfactory reply and adding to my woes, they asked me for a cancelled cheque for my refund. When I provided them the same, they asked me for a cancelled cheque with my name over it or provide them my passbook or bank statement. I denied to provide them these documents as they are my financial document and I do not think I should share with them for refund process. I have a to and for of around 15 e-mails with airtel officers but they were not ready to listen my problem. I request you to help me get my refund back. Thanks Vinay Agrawal +91-8860339932
Posted On: 2015-04-07 15:26:27
Sir Main Tikona ka broad band connection jab liya tab unhone bolatha ki ap agar 3999 ka pack lenge to apko 6 month unlimited WiFi milega. But 4 din bad service band ho gaya aur internet start kar ne ke liye rs-1000 recharge Karna para har mahina...6 month bad main connection khol na chaha Aur mera installation charge return chaha magar unhone connection nahikhola aur mere nam par 650 rupees due kar diya aur case kar diya ...connection avibhi mere pas band para gain...
Posted On: 2015-04-07 13:30:28
Acc Number: 662544 (Hathway Broadband), loct in Bangalore. There was always a Internet issue now and then but that exceeded from 26th Mar 2015. Raised a complaint on 27th April. When a service request was raised on the same day one, they told 24 Hrs it will be rectified. Later they told me that issue will be rectified when I get the new modem (users were asked to migrate to 50MBps plan). The new modem was installed on 28th Mar 2015. Again a request was raised on 28th till 1st Apr 2015. They never came to the location for checking the issue, simply closed the ticket first 3 days. 4th day i asked them how you closed the ticket without confirmation from side, they did not any clue. Fed up with this service, a mail was written to their billing & help desk mail id on 30th Mar for Internet closure. They told that I will get a call from back end team within 24Hrs. No response yet, in between a guy called me asking me to wait for a day and he will send the technical team and correct the issue.
Posted On: 2015-04-05 20:12:09
without notifying that my sim's activation date had been over I have recharged it with a net pack valued 155 Rupees. Please guide me to get my money back or use it with any other offers.
Posted On: 2015-04-03 10:24:21
This is a huge problem from last month. Every day after 6pm to 1am getting high latency in online gaming like at World of warcraft i got above 6000ms Normal. At day time 200-300ms Average . Wishnet never solved this problem. Me and my friend already called many times and reported our lco. They never fix this problem. They used to told us "we made a docket, our engineer had been working in the field etc etc." When i pinging from google.com have huge Request time out and high ms maximum ms 500.
Posted On: 2015-03-31 22:01:31
Sir, I want to notify you that I'm using Wishnet broadband service for last 5 years in kolkata (BaghaJatin Area) and their service is very poor. Connection is very unstable since last 2 months at around a specific time of day with huge latency problem and moreover the customer support executives are very arrogant and have zero knowledge about the problems I am facing. Whenever I call them up they says some so called diagnostics which are useless and then opens a support ticket which gets solved automatically after 24 hours without rectifying the issue. The senior executives have also zero knowledge about networking yet they are charging a huge amount at the cost of nothing. I will be grateful if steps are taken against this fraud internet service provider or at least warn them to fix their service as soon as possible. This is my letter sent to West Bengal Consumer Forums today against this horrible ISP...Looking forward for some action. Thanks
Posted On: 2015-03-30 16:34:47
Sir, I want to notify you that I am using wishnet broadband service for last 2 years in kolkata and their service is very poor. Connection is very unstable and moreover the customer support executives are very arrogant and have zero knoledge about the problems I am facing.Whenever I call them up they says some so called diagnostics which are useless and then opens a support ticket which gets solved autometically after 24 hours without rectifying the issue. The senior executives have also zero knoledge about networking yet they are charging a huge amount at the cost of nothing. I will be grateful if steps are taken against this fraud internet service provider or at least warn them to fix their service as soon as possible.
Santosh Kumar Banerjee
Posted On: 2015-03-30 12:36:05
MTS Data Card was not functioning properly from 04-Dec-2014 lodged complaint No. Dec/7533 dt. 06-Dec-2014 asked MTS Customer Care to rectify and when found no service from their side asked them to disconnect the line or convert it to pre-paid. One engineer visited my house on 16-Dec-2014 and confirm the defect. On repeated request they deactivated the data card and also raised bill for Jan-Feb 2015. Reminded every day for payment without any service. Now serving legal notice for payment. I want this to be sorted out and a compensation for not given any service faced me to hardship on seeing my mails.
Posted On: 2015-03-27 23:51:04
Sir, I have fallen in a big trouble. I was using a Vodafone postpaid sim card and I used from that sim card ony 4.5GB 3g data and for that they had charged me Rs 9500+ . Is it fare I kindly want to know about it ? I was not even informed about it before I can"t understand why the charge is so much ? What should I do ? Please tell me in my Email address personally
Posted On: 2015-03-26 08:27:41
Subject :3G connectivity assured but never provided. Company Vodafone Ref: Repeated Emails sent but no action taken to resolve the issue Dear Sir It is apparent and evident by your actions that you are not interested in solving the problem mentioned repeatedly by me . You have gone on disconnected the line for unpaid bill of Rs 393/=. Without any notice you have disconnected my line . I hereby surrender my connection 8335042263 and am not liable to pay any money as you have not provided service as claimed. Henceforth do not send any bills. Sincerely
Mr. D. N. Suvarna
Posted On: 2015-03-25 10:57:35
Dear Sir, This is to inform you that we had launched a complaint on 17th March 2015 on You Telecom Broadband but till date i. e. 25th March, 2015 none of their Engineers have visited our site for repair and maintenance. We have been regularly following up with their office and asking them to send their personnel for repairing our system but the customercare of You Telecom in the morning informs us that our person will reach your residence by 6.30 p. m. and then if we continuously follow - up with them then they tell our personnel will reach your premises by 4.30 p. m. and then again at 4.30 p. m. when we follow - up for their Personnel they tell our person will reach your premises by tomorrow morning by 11.30 a. m. - 12.00 noon. This has become an never ending story and hence would like to complaint regarding the same as they are not ready to refund back the paid amount. While taking up the connection they promise us big big promises but end up giving nothing but a ZERO output.
Dr Soma Bhattacharjee
Posted On: 2015-03-23 20:56:39
Pl check email sent on 23rd March 2015
Posted On: 2015-03-23 17:59:39
My consumer Id in Tikona is 1110680737. I registered a complaint on 15th March 2015 that my internet is not working. Tikona promised multiple times that the issue will be resolved within a day time and gave me the local representative number to coordinate with. I kept on calling the fellow but he just kept on bluffing. On calling the customer care they simply show their helplessness and I am left stranded. No one is listening. Due to loss of Internet I am stuck and have lost many of the clients. I request the court to charge Tikona a heavy penalty for this negligence.
Posted On: 2015-03-22 15:38:39
Sir, I am user of Vodafone 3g . Yesterday a sum of rs 5, 29 and 69 rupees from my main balance. When I talk to customercare they say that you surfing in chargeable site and they refuse to log my complaint for refund the balance. I am not download anything from such site . Deduction is totally unreasonable. As I have 1Gb data in my acct. My mob no is 9775679105. So please help for refund the balance.
Posted On: 2015-03-21 19:48:49
GOT MY FIRST THREAT CALL FROM RELIANCE.. My landline no : 7930225785 This was my landline number on which i used to use my broadband Name : BHAVIKKUMAR SHAH My subscirber id : 296029138575 1). problem started from 11-11-2014 regarding the speed of my internet connection which i had been paying from long period. Which never got solved..Thats Reliance Broadband.. 2). 30-11-2014 - Regarding the speed again 3). 01-12-2014 - regarding the speed again ( sending the proof as an attachment picture ) 4). 02-12-2014 - Regarding the speed again 5). 04-12-2014 - I receive acceptance letter from Reliance and as per their letter they never came and collected their instrument. my deposit they never talk about on call. 6). 21-12-2014 - My Complaint number is : 228197484 7).22-12-2014 - Reliance terminates my connection without noticing me. 8). 23-12-2014 - i write Reliance again 9). 24-12-2014 - i asked the procedure for termination as they were not solving my issues... 10). 20-01-201
Posted On: 2015-03-21 19:33:07
i am a bsnl broadband user and i have optewd for paln bbd ul 845 which costs rs.649 and gives speed of 2mbps for 15 gb p.m.but...it costs rs.995 and gives about 0.45mbps thrughout the month (45kbps actual download speed) this problem has occured when they shifted our server from p2 to p3 when we complained about the speed...earlier it gave speed like 2.08mbps(136.0g kbps actual download speed) please help!!!
Posted On: 2015-03-21 19:30:25
MTS HAS CHEATED BY SELLING ME A USE LESS 3G+WIFI DATACARD FOR Rs1000,BUT AFTER ACTIVATION MOST OF THE TIME NETWORK NOT AVAILABLE AND AS THEY APPROACHED ME AND MADE A COMMITMENT 9MBPS SPEED I BOUGHT FOR MY SHARE MARKET TERMINAL BUT DUE TO THEIR INCONSISTENT CONNECTION MY CUSTOMERS AND MYSELF SUFFERS MONETARY LOSS AND I ALSO SUFFER MY COMMISSION INCOME SO I AM DEMANDING A COMPENSATION FOR MY MONETARY LOSS
Posted On: 2015-03-20 13:13:51
model:E353S-6(DATA CARD) IMEI:357260040952680 FCC id:qise353s-6 s/n: 43n5ta1212118206 not working data card
Posted On: 2015-03-18 16:46:40
Without any demonstration if the speed of the internet the dongle was sold. MTS engineers checked after my repeted complains and found that the adequate speed was not there.
Posted On: 2015-03-16 19:55:56
Dear Authorities, I am using Broadband internet of GTPL at Ahmedabad. last month i paid for 3 months in advance and i am having terrible service. i have been complaining to them from the past 7 days and theres no response from company or any call back. Kindly help me out. What i need is a quick response..
Posted On: 2015-03-16 18:21:01
I had been a loyal customer to tikona for 2 years. Despite poor connection issues, I had persisted as I had no alternate service provider in my area. Several complaints of mine were not addressed. One fine day, I had it enough and I decided to close the connection. I sent a mail to customer care. Despite my email, bills continued to be generated and now I have an outstanding amount of around 2500 rs. I dont want to pay this amount for the poor quality of service and the fact that some of this was generated after my request for account termination. I am being threatened for legal action as well. Please help..
sushil kumar minz
Posted On: 2015-03-16 12:17:18
My airtel is no: 8585816641 for 4G router service. My complaint no. is 60785262. For the last 4 months I am having network problem. Since, last 4 months I have been continuously complaining about this matter but nothing has been done which I can assume satisfactory. Today I have lodged my latest complaint. Since, 4G is highly charged service, I pay around Rs. 1500 monthly. This network trouble has accumulated total loss of Rs. 6000 to me. This is not a petty amount and at the same time, nothing has been done to solve my problem so far by the service provider. I am approaching you to solve my problem immediately. If you are unable to do it, suggest your senior officer who can solve my problem immediately.
Posted On: 2015-03-16 12:11:42
I had subscribed to airtel 4G WIFI 10GB data plan at 999 plus taxes in November 2013. My connection no is 8585831324. Data usage beyond 10GB was free. Every month bill of 1122 was generated which I have been paying. In January 2015 , bill of 1679 was generated, for which I raised a complaint vide SR no 60066600 on January 29, 2015. Enhanced bill was again generated for February 2015 and I again raised a complaint on march 8, 2015 vide SR no 60668643. Airtel have not responded on any of the said complaint. Finally again on March 15, 2015 I wrote them an email in response to their payment reminder asking for clarification and rectification of bill. They have responded that there has been a change in tariff plan. Airtel should have intimated me and given me an opportunity to decide whether I want to continue with their services at revised tariff. They cannot sou moto change tariff and ask customer to pay exorbitant charges.
Posted On: 2015-03-14 19:40:11
Dear Sir I had send request to beam telecom for my internet connection refund on 12.02.2015 and as of today they have not refund my amount and every time they are sending below email. Kindly help me in getting my refund amount. Beam Telecom - Support Mar 13 (1 day ago) to me Dear Sir, Thank you for contacting us, Your request for refund has been assigned to the concerned team to facilitate action. This would take some time to complete the process. However you would receive a confirmation from the concerned team once the process at our end is completed. Please bear with us until such time. Please note that an escalation ticket 16053938 has now been registered.
k satish reddy
Posted On: 2015-03-14 15:46:13
I recently took 3 months internet connection from YOUBROADBANDINDIA.PVT.LTD with connection number1173678.we paid 3300 for 4 mbps speed and they are proving a speed of 250kbps with is slow than mobile internet and even is connect is not getting connected properly.so we raise a complaint and no one is taking care after it even thought we went to office
Posted On: 2015-03-11 20:20:53
Subject: bill no.06111400188202 dtd06.11.14 for Vodafone no.9674943454 I had taken the above mentioned connection in Oct,14 plan Rs.499 with an initial credit limit of Rs.499 plus applicable taxes and the first month bill was of Rs. 522.80 against the plan of Rs.499, the bill amount was paid in time. In the second month, above mentioned bill of Rs.1687.42 was given to me, which was abnormally high and the usage limit was increased to Rs.9000. After receiving the bill, I made a call to customer service and raised an objection against that high usage limit as well as high usage bill, also an objection why not the connection was interrupted when the usage was crossing to such high value of 3 times of the initial usage limit of Rs.499, but no satisfactory reply was received . As per their customer service officer, it was the system generated process of increasing the usage limit without my written approval which was not acceptable to me.Later they started threatening and harassing me.
Posted On: 2015-03-11 18:20:39
I am having Internet Connection of Tikona. Inspote of having plan of 2MBPS I am receiving speed like 84kbps, 100kbps ans so. I tried calling several times to TIKONA CUSTOMER CARE but they always promise to resolve the problem and as usual it never happened. I am paying 779 Rs per month for this plan.
Posted On: 2015-03-11 02:59:38
Subject: bill no.06111400188202 dtd06.11.14 for Vodafone no.9674943454 I had taken the above mentioned connection in Oct,14 plan Rs.499 with an initial credit limit of Rs.499 plus applicable taxes and the first month bill was of Rs. 522.80 against the plan of Rs.499, the bill amount was paid in time. In the second month, above mentioned bill of Rs.1687.42 was given to me, which was abnormally high and the usage limit was increased to Rs.9000. After receiving the bill, I made a call to customer service and raised an objection against that high usage limit as well as high usage bill, also an objection why not the connection was interrupted when the usage was crossing to such high value of 3 times of the initial usage limit of Rs.499, but no satisfactory reply was received . As per their customer service officer, it was the system generated process of increasing the usage limit without my written approval which was not acceptable to me.Later they started threatening and harassing me.
Posted On: 2015-03-10 12:58:16
I am using broadband connection of Tikona digital networks pvt ltd but after making payment in advance my connection has been terminated & they have charged penalty on me for not handing over the modem.But I have clarified all the matters to them several times.After paying 6 months advance payment I am not able to use my internet connection right now & the company is not cooperating with me to clarify my quarries.They dont even receiving my calls right now.Also their nodal email id & contact no is incorrect & not able to contact them.They are harassing me regarding this issue for a long time.I have made the payment on 27/12/2014 but they terminated the connection on 05/01/2015.Please help me.
Posted On: 2015-03-09 17:58:09
Posted On: 2015-03-06 16:17:59
Good Evening, I am Rajendra Kumar Yadav using Reliance 3 Data card. I was recharge with amount Rs. 797 according to the company Rule it should be Unlimited Data Uses for 30 Days but They Allow to use only 25 GB of Data After reduce the speed when I call to customer and registered a complaint at 5/March/2015 00:05:14 complaint no 230794744. today the complaint has been closed and according to customer care i has got the proper benefit of this recharge and they says its also your has been Unlimited Data Balance for 30 days. But now I got the speed of only 144 Kbps instead of 3.1 Mbps hope that your will help to me. Thanks..
Posted On: 2015-03-05 08:31:29
My 3g net pack were not processed in aircel.
Posted On: 2015-02-27 15:10:36
I am using a 3G connection of Aircel but the service provided by them are not satisfactory as the speed is not equivalent to a 3G speed.
Posted On: 2015-02-25 15:36:41
I bought a Relaince cdma data connection on 16th December 2014. Since then I have spend Rs.2400 on it and have been constantly following up with the techinical support as well as point of purchase. But, neither my connection could work nor I got my money back.
Pankaj Kumar Mahapatra
Posted On: 2015-02-25 01:16:40
Dear Sir/Madam, I am facing a very very problem : Slow internet access, maximum time 2 kbps/20/30/50/100 kbps in 3G. No. 8450006584 So many time i tried to complain but Reliance team don't help me. Please solve this issue. My alternative contact No. 8981280710 Regards, Pankaj Mahapatra Kolkata, West Bengal
Posted On: 2015-02-25 00:06:09
Posted On: 2015-02-19 16:49:38
Reliance un necessarily cut my main balance and is not returning it they are telling me to reach nearest reliance office in bilaspur and i am out of station
Posted On: 2015-02-17 12:42:47
I terminated my reliance broadband connection in december last year, I have made the final bill for the same, I still keep getting threatening calls from reliance asking me to pay my bills, My Subscriber Number is 320076475732, I have called the customer care end number of times and asked what is the problem but they say my connection has been terminated & that I am not a User anymore!!!
P R PARAMESWARAN
Posted On: 2015-02-16 14:32:25
They had taken advance payment twice. that is one extra payment already had been paid since I went for a change of scheme.At the time of installation they had taken advance payment. For change of scheme also they took advance payment asking me to clear the bill.I cleared the payments as asked by them since I needed the service.In fact they should not have billed me if they were asking for the advance. Here they took both. At closure now they are demanding payment once again which I have denied. Threatening calls are coming from Delhi. Kindly advise me in the matter and help.
Posted On: 2015-02-13 17:57:04
I bought a tikona wifi services 6days ago and in mere six days the services have stopped working and it is almost 3 days now and there is still no response for the company. I have called the call center innumerable times and they just keep saying it will be fixed in the next 8 working hours. To avoid interupption I have already paid for 6months rental in advance but still I have to face such interruptions. What is the use of paying so much if there is no use of it. I would be delighted if some action is taken against them as soon as possible.
Posted On: 2015-02-13 11:42:50
We took a relaincebroadband connection before 2 month back. from 2nd Feb 2015 our connection is dead and not working. I complaint on 2nd feb in evening for the same in reliance customer care. after 3days they told us they do not not have material to repair the connection. we complaint in reliance appellate forum also but they are not telling that how many days it will take to resolve the problem. The best part is that if I am going to take a new connection they are going to install within 24 hours in a same place but for my previous connection they have no time frame. I want to complain of reliance in consumer court for the same. pls give me suggestion and processes. Regards Giriraj carpanter 8602120002
Posted On: 2015-02-13 11:40:13
Frequently Disconnecting Reliance Broadband Login ID: 326552964044 From the very first moth of connection from Reliance Broadband, it's been a very harassing and frustrating experience. I pay all the bills on time, but the connection is inactive every now and then. It's almost down for around 4-5 days in every month. The same problem continues repeatedly. And now again, its non functional since 2nd of Feb 2015 I complained online and mailed also. but got auto replies as usual. And not surprisingly, nothing happened. its been 11 days my connection is inactive.If we cross the due date by mistake, you take no time to charge late fees and disconnect the line. I WON'T PAY THE BILL. AND WILL APPLY FOR COMPENSATION IN LOCAL COURT VERY SOON, WHETHER YOU REPAIR IT OR NOT.
VINOD Y B
Posted On: 2015-02-10 14:48:52
I HAVE BOUGHT A DATA SIM CARD FROM VODAFONE WITH THE RENTAL PACKAGE OF 1 GB DATA FOR RS. 250/- RENT PER MONTH. THE CONNECTION IS ACTIVATED ON 24TH JAN 2015. ON 1ST FEB 2015 I RECEIVED A BILL FOR RS. 1015/-. WHEN THE PLAN IS RS.250/- PER MONTH, HOW CAN THE USAGE BE UPTO RS. 1015/- IN JUST A WEEKS' TIME?? WHEN I CALL THE CUSTOMER CARE I AM NOT GETTING RESPONSIBLE REPLIES. THEY ARE ONLY TELLING THAT SOME NEW OFFERS HAVE BEEN ACTIVATED ON YOUR REQUEST, WHICH IS NOT SO. PLEASE HELP ME OUT IN GETTING THE REFUND AS I HAVE ALREADY MADE THE PAYMENT.
Posted On: 2015-02-09 13:00:18
Dear Sir/Madam, I have taken Boradband services from M/s DVois on by paying Rs.1000 (Rs 500- As Installation charges & Rs 500 as rental from 24 Jan 2015eb 2014, After using for a week, there was no connectivity. I have raised written complaint through my mail ID as well as by calling to their customer care repeatedly. As on date, there is no response from the operator. Requesting your kind authority to help. Preferably, I want to check for another Operator. Operator Details: D-VoiS Broadband Private Limited, 11/1 KHR House, 2nd Floor, Palace Road, Bangalore - 560052 Cust Care No: 022 71737373 (Mumbai
Posted On: 2015-02-08 23:44:49
I faced a problem of excess data usage in my Vodafone post paid connection. In the month of january 2015 Vodafone offered 2G internet pack of 1GB in Rs.90/- per month for two months. When I got the bill of January, I found that they charged Rs.3299/- out of which Rs.2846/- for my data usage only. When I called their customer care they told that 1.55 GB is consumed which is just unbelievable to me. I really need help. This Vodafone people are simply making us fool specially to the post paid customers. Please help me out of this financial loss. I am really getting tensed how I will pay that much amount. It is huge for me.
Posted On: 2015-02-07 21:04:17
Im gave the installation request of my big tv dth on 31st Jan. But till date my installation is not done and my account has been charged with the amount. My account went into negative with the charge and I was told to recharge my account to increase the chances of the executive coming to my house. I recharged my account and still the executive did not come to my place. My installation is still pending. I hope my installation is done by 2015.
Md. Faisal Hamid
Posted On: 2015-02-06 15:33:36
Dear Sir. I would like to make an complaint against a company called Solutions unlimited who are based in AA-245, Sector 1, Salt Lake, Kolkata 64. I bought a MTS MBlaze Ultra Wi-Fi connection from them on 10/01/2015 and till today they have not yet given me the connection. I have phoned them so many times inquiring about my connection but still they have not yet done anything. I was told that by the 13th of January 2015 my connection would start but nothing has been done by them. All the time they have been telling me that the connection will be today but still no connection has been done. I am filing this complaint against them for cheating me. I paid Rs 1200 by cash for the device. I would therefore request you to please look into this matter and if possible i would like a refund of my money.Whenever i make a call they never pick up. The contact details are given as follows: Solutions Unlimited AA-246, Sector - 1 Salt Lake, Kolkata 64 Ph: 9143333111, 9143333000
Posted On: 2015-02-06 14:02:44
This is with reference to the Airtel 4G connection that I had gotten installed on 31st December and activation was done on 2nd of Jan. Mobile number: 8585880617 The connection was prepaid and I had taken the monthly 10 GB internet plan for which I have already paid 2 months advance of 1800. The connection has worked fine for the month of January but since 22nd January I am facing connectivity issues.The complaint reference numbers registered are: 59959506 on 22nd Jan 2015 60046790 on 28th Jan 2015 Both the times I received the response that there are issues due to the location and there are some site updates going on which will improve the connectivity and this should be addressed within the next 90 days. This means that I am not able to use the prepaid connection for the next 90 days.There is no explanation as to why I was not informed of the same during the installation and if there is a problem in the service then I sshould be eligible for a full refund on the device
Posted On: 2015-02-06 13:39:45
I purchased a MTS wi-fi data card postpaid, ordered through MTS online shop. The data card has been delivered to me on 30.01.2015 and also documents also submitted on that day. On that time I checked the device as out of order and I said to the executive that no light blink on the device, then the executive said that if any issue will occur, then they will solve out, but now they are not responding. The executive mob. no. is 9143424864. Next my connection has been activated on 02.02.2015 evening. My MTS no. is 9143026295. But my device is not working from the starting. So I can not use the device till now. Already I logged 4 complains (Ref- JAN/22542, FEB/411, FEB/1098, FEB/1306) in customer care, but all resolution has been came out that the problem has resolved This is a very bitter experience to me. So, I request to make an arrangement for returning my device from me and closing the connection and refund my amount Rs-1199/- as early as possible.
Posted On: 2015-02-06 12:54:27
I am ashamed at the fact that in spite making several calls to Vodafone,no one has called me to explain the reason for the high internet charges from my phone.Vodafone has charged me Rs 1308.04 for internet usage,unnecessarily.I have only used 0.31 GB.I have been writing innumerable mails & making phone calls regarding this.On 03.02.15 I called customer care & made another complaint.I was assured that someone from Vodafone would call me at 4.04 pm on 04.02.2015 and help settle the matter.I was given a text message regarding this.But again I was lied to.Nobody called at the appointed time. Vodafone now is run by a pack of liars.This is so unforgivable and extremely frustrating.Vodafone people have given me no other scope but to think of a disconnect of their services.It has been more than 10 days of my constant complaining and writing mails and yet no one has called from Vodafone has offered any help in this matter.My due date of payment is on 08.02.2015.Please help.
Posted On: 2015-02-05 18:29:00
I bought a internet card and the services is not yet been activated.
Posted On: 2015-02-01 19:58:32
Sikander singh yadav
Posted On: 2015-01-30 15:56:11
Please settel my wrong bill with Vodafone
Fehida Mumthas A
Posted On: 2015-01-30 11:14:15
My Reliance Broadband Connection (No: 04713001475) is not working from 2nd January 2015 onwords. Both Landline and internet connections are not working. I have registered so many complaints during this period. Every time I call customer care they reply that it'll be rectified within 24 Hrs. No one had contacted me till today regarding this issue. As its my office connection I have lost so many work orders which I get through my land phone and email.
Sreekumar Parameswaran Pillai
Posted On: 2015-01-30 01:49:46
Complaint Against: Asianet Satellite Communications, Trivandrum, India I was denied service against payment for the same: 28-Jan-2014 - 7:00 PM My connection was terminated for over usage. I am requested to remit Rs.2,000 You are not able to restore my connection immediately in spite of my readiness to pay for your service 29-Jan-2014-6:00 PM I make a payment of Rs.2,000 You confirm that I need to have paid only Rs.900 I am given service from 6:15 to almost 7:00 PM You denied me service WITHOUT telling me what I owe you. At 8:00 PM(approx.) There is no service from your end Your Customer Care accepts that there is a problem on your line 30-Jan-2014-1:43 AM The connection is not restored yet. Questions: I have been denied service for over usage in spite of my willingness and acceptance to pay. NO accountability for your service -Sreekumar
Sreekumar Parameswaran Pillai
Posted On: 2015-01-30 01:47:27
I was denied service against payment for the same: 28-Jan-2014 - 7:00 PM My connection was terminated for over usage. I am requested to remit Rs.2,000 You are not able to restore my connection immediately in spite of my readiness to pay for your service 29-Jan-2014-6:00 PM I make a payment of Rs.2,000 You confirm that I need to have paid only Rs.900 I am given service from 6:15 to almost 7:00 PM You denied me service WITHOUT telling me what I owe you. At 8:00 PM(approx.) There is no service from your end Your Customer Care accepts that there is a problem on your line 30-Jan-2014-1:43 AM The connection is not restored yet. Questions: I have been denied service for over usage in spite of my willingness and acceptance to pay No accountability for your incapability to provide service. -Sreekumar
Posted On: 2015-01-30 00:02:38
I am being a customer of BSNL Land Line and Broad Band services for long time, is facing a tremendous treachery from BSNL. I opted for a Broad band Unlimited plan (BBG Combo ULD 945) where it was stated that I would be able to use 8 GB with high speed and after that internet speed would become lower (512 kbps). But tonight whenever I tried to connect internet, I was redirected to a BSNL page showing that I surpassed the 'Fare Use limit' and I could now opt for a 'voucher' with extra-payment for continuing with higher speed, or 'Decline' the offer and use internet with lower speed. I opted 'Decline' and after 10 minutes of wait I only got a message stating, 'Sorry we could not process your request right now, Please try after some time', thereby compelling me to remain without internet. I kept trying for 2 hrs. I think this is a serious case of fraud by BSNL, amounting to a scam. apart from increasing tariff for plans now and then. I want justice & punishment for responsible officers.
Posted On: 2015-01-29 11:12:34
Certain points are to be brought to your notice: 1. We subscribed to the services of EARTHLINK Systems Pvt. Ltd. on 7th Jan.,2015 but due to it being inoperative, actual date of operation is 13th Jan., 2015 2. It's been 16 days and we are still in trouble due to bad internet signals and inconsistent internet connectivity. 3.Efforts of trying to connect to service team are in vain as they either don't pick up the call or procrastinate the issue with false assurances. REQUISITE DETAILS ABOUT THE SERVICE PROVIDER: Receipt No.: 12419 Data Plan/Tariff: 512 Kbps Company Name: EARTHLINK SYSTEMS Pvt. Ltd. Authorized Signatory: SACHIN Official Address: 33, Subhash Road, Near SBI Main Branch, Dehradun, Uttarakhand-248001 Website: www.earthlinksystems.in Please kindly do the needful so that either we get the services we paid for or refund is made by the service providers. Thank you. Abhishek Kumar
Posted On: 2015-01-28 22:18:56
Hi, i am using service from 23 jan 2015. since 23 jan i am facing low speed or fluctuating speed. i paid for 4MBPS connection but not getting 4MBPS. i am getting some time less than 512 kbps some time less than 2mbps. i tried to contact and send many mail to Mr Nair who is manager of customer care but he and his team not willing to resolve the problem. from last 5 days i am facing same issue and tikona providing worst service. Customer ID: 1112211623 Service ref No/Complaint ID:=5650638. please help to resolve problem as early as possible. Regards Namdeo SHinde
Posted On: 2015-01-27 10:24:27
I have Reliance 3G Sim No. 8443868050 since last 10 months but from the month of October 2014 Proper net work was not available in this connection and I lodged the complain severally through Mail and over Phone, after getting the complain they have asuured me that the network problem will be solved and I have to pay only the usage data amount as a result they have reimburse Rs. 181.76 and informed me over phone. But the Bill for the period of 09-12-2014 to 08-01-2015 has come Rs.894.00 which is totally erroneous because I could not access internet properly so how the bill is reached to the amount. I am very upset due to the poor net work of the connection due because I am unable to do the work related to Internet, which has wasted my time. I have requested them to discontinue the connection and I want to Not to make payment to them as they have given only assurance not services.
Posted On: 2015-01-23 18:44:03
I, am using Airtel 4G connection for last 6 months, acc no - 8585843570 in my name - sumit seth. My monthly billing was fixed for 40 GB - and the rental was fixed at Rs.2000 after the full usage no charges applied only the speed reduces, but suddenly this month i had received my bill for different bill plan, New plan - 30Gb free then 2 paise per 10 KBPS. -- (WITHOUT ANY INTIMATION TO ME)
Posted On: 2015-01-19 17:30:07
I buy a MTS Dongle from a company in Kolkata & as per dealer MTS Dongle speed is Upto 9.8 MBPS but when we used this dongle then we got this speed UPTO 2MBPS Which not sufficient to me. we complaint many times in customer care but still problem not resolved when we called to dealer Number 9143907669 dealer also not response to me. I am not survive in this speed so i want to close this connection but lots of people just like me buy this type dongle with this type dealer & dealer cheat every person. So, i want to register this complaint against this dealer & MTS Company. Kindly do something & help me
Posted On: 2015-01-16 13:56:27
We had renewed our broadband subscription with Hathway in December. Following this we had outage & no service almost everyday. On 2nd Dec'14, we asked them to cancel the subscription & refund. They gave a ref. no on phone & the billing dept informed me that the cheque will be sent within a month. On follow-up after a month they they claim the ref. no. provided on phone was not for cancellation & they are not responding to my emails. When I try to raise this request on the customercare, they conveniently disconnect the calls. Request help to address this
Posted On: 2015-01-15 11:49:58
Tikona Ac no. 1109416669: Disconnection & refund of advance payment of more than Rs.1,200/- on account of frequent drop in speed and network lag / high latency.
Posted On: 2015-01-15 11:47:22
Disconnection & refund of advance payment of more than Rs.1,200/- on account of frequent drop in speed and network lag / high latency.
Posted On: 2015-01-13 17:29:33
I HAVE A CONNECT INTERNET CONNECTION ON 01765501383 , IT IS DISCONNECT TIME TO TIME I COMPLAINT SO MANY TIME BUT NOT SOLVE ITS PROBLEM TILL THEN , PLEASE CHECK THE PROBLEM AND SOLVE IT.
Posted On: 2015-01-13 17:10:11
MY INTERNET CONNECTION DISCONNECT TIME TO TIME, I COMPLAINT ABOUT MY INTERNET TO COMPLAINT OFFICE, BUT I HAVE NOT SOLVED MY INTERNET PROBLEM TILL THEN, PLEASE CHECK THE PROBLEM AND SOLVE IT
Posted On: 2015-01-12 18:21:50
complain against RELIANCE COOMUNICATION LTD. I HAD COMPLAIN THERE CUSTOMER CARE SECTION A MONTH AGO BUT TILL NOW THEY SOLVE MY PROBLEM REGARDING ONLINE BILL PAYMENT BUT THEY DID NOT ADMITTED. MATTER:I had a 3G RT Data post paid 3G Broadband connection , my reliance no. 9681608860, relationship no. 200068961290,bill dated 14.112014 of Rs.280.90 due date 02.12.2014. I had paid the said bill as on dated 29.11.2014 at 1:44 P.M. through debit card from UCO BANK, Kasba Branch, kolkata, of Rs.281.00 . Bank had debited the said amount on that day from my account Reference no. as per my Bank pass book Vbvv/PRCR/4333083623.In this connection I do mentioned herewith that during the time of online payment a sms received my phone that was RCL_BD.SBIPG AT 1:44:10 But your department inform me that they had not received the abovementioned payment amount and they stop my internet services. I had also mentioned about the said payment but they did not important about this. PLEASE TAKE ACTION S MAHAPATR
Sarfaraz Nawaz Warsi
Posted On: 2015-01-12 17:09:37
I am using a Reliance GSM connection (ph no. 9681634335) And this Reliance person are just deducting my balance due to which i am not able to use my phone internet and all my work is being disturbed from 11.01.2015 (12am) till 12.01.2015 (current hour) and neither my ph call is getting connected to their customer care nor they are telling me why my balance is deducted and i m being HARASS for 2 days for an internet...if this continues and i face any problem then Reliance Communication will be held responsible for this wholly...deducted amount - Rs 18.9/-..amount is nothing but harassment is making my health bad....now what should i do....tell me...
Posted On: 2015-01-09 19:28:09
Sir, I was using a MTS Data card and from 6 months inspite of requesting them to close the connection they are just least bothered. Please take some action as they are harrasing me, not taking any complaints and generating bills against that number and forcing me to pay the amounts. When I am asking for bills they are just ignoring and using slang languages. My datacard no. is 9143992536. Please help me as I can't pay anymore amount as I don't use and they are constantly charging the rental amount.
Posted On: 2015-01-09 12:25:02
My Reliance Broadband customer number is 341830693963. The internet is not working since 19-Dec-14. I registered a complaint with their customer care on 20-Dec-2014 (Complaint No. 228140317) for the same. They told me that it will be solved within 24 hrs. But it did not happen. After 4 days on 24-Dec-2014 (Complaint No. 228283736), I registered the complaint with Reliance Appellate, which they closed without solving the issue. When I called on 26-Dec-2014 know the status they said the earlier complaint is closed we will open a new complaint now. So they registered a complaint on 26-Dec-2014 (Complaint No. 228351275). My internet connection is still not working. The reason is that they have not paid the rent for their box. I tried contacting TRAI also for the same. I drop an email to TRAI at ''; '' on 5-Jan-2014. But I did not get any reply from there. Kindly let me how to get my connection working and put penalty on Reliance for harassing customers.
Kornelia Christine Rebel
Posted On: 2015-01-08 17:30:34
On 1st of September 2014, I submitted a broken Reliance dongle at the service centre in Panjim. Two weeks later I received a replacement. After I had activated the connection again, it turned out that the dongle did not work. I immediately asked Reliance via customer care to terminate the contract and I announced that I would not pay for the time that I could not use the dongle. I could not show the worksheet as the service centre had kept the worksheet when I got the replacement. Since then, I keep receiving bills although I constantly sent emails to Reliance customer care asking to terminate my contract. They asked me to wait for five days to resolve the issue. Instead, they did not terminate my contract and kept billing me for a dongle that I could not use and an internet connection that shows zero usage. Now Reliance legal is intending to sue me for 1,547,- Rupees. Please help. Kind regards Kornelia C. Rebel
Posted On: 2015-01-07 13:21:48
Dear Sir/Madam, I got the Tikona internet connection on 22nd December 2014. Due to poor service, I had intimated them for disconnection on 2nd Jan 2014. For the services, I had paid 2 months advance. Now, they are refusing me to return my money on pro-rata basis. Thank for kindly helping me. Regards, Divneil Gurgaon
Posted On: 2015-01-06 09:22:30
Broadband Connectivity problem at Ernakulam, Kochi- Service provider Tata Complaint No.16261918 Reminder-3 It is two months since I have had no connectivity. Each month your company has been deducting 300+300, total Rs.600 from my advance with you for no service rendered. I am unable to understand why you are dragging your feet on this matter. Either you should rectify the connectivity problem and restore connectivity or refund my advance payment. Please respond immediately. thanks Thankachan Peter Complaint No.16261918 Reminder-2 It is nearing 45 days since I have no connectivity. Either you should rectify the problem or refund what I have prepaid and end this matter. Please respond immediately. thanks Thankachan Peter Complaint No.16261918 Hi Sushma, Ref telcon today and your msg below indicating prompt resolution though this problem has been hanging fire since a month now. Unfortunately your Cochin office does not share your confidence about resolving
Posted On: 2015-01-06 08:52:48
Complaint No.16261918 Reminder-3 It is two months since I have had no connectivity. Each month your company has been deducting 300+300, total Rs.600 from my advance with you for no service rendered. I am unable to understand why you are dragging your feet on this matter. Either you should rectify the connectivity problem and restore connectivity or refund my advance payment. Please respond immediately. thanks Thankachan Peter Complaint No.16261918 Reminder-2 It is nearing 45 days since I have no connectivity. Either you should rectify the problem or refund what I have prepaid and end this matter. Please respond immediately. thanks Thankachan Peter PS- My email is dead now since many days on the advice of your local office to inactivate my account. Complaint No.16261918 Hi Sushma, Ref telcon today and your msg below indicating prompt resolution though this problem has been hanging fire since a month now. Unfortunately your Cochin of
Posted On: 2015-01-02 18:53:20
I had taken MTS dongle before 7 days back.The company was making a commitment that our internet Speed will be minimum 1 MBPS.But it was not coming more than 3 KBPS.As per the MTS policy they were making a claim that we will do the refund for your device.Now when i am calling them for refund they are not picking up the call or replying on the mail.Kindly take a action for these people.
Posted On: 2014-12-30 10:42:37
I used tikona broadband service for almost 1year.Its a prepaid plan only i paid upto last usage.But today i received a call saying like we are calling from delhi court make the payment within one hour or we will update you in cibil.They are threatening me.Please tell me what i do.
Posted On: 2014-12-30 10:06:28
Hi. I tried to order my food from justeat.in. And I choose paytm as my payment mode. I have selected my menu and proceeded to paytm and I paid 147.50Rs and when it was returning to justeat I got an error message as Forbidden and my order was not confirmed but my amount was deducted from my paytm account. I called to justeat, they said I will receive my money automatically in case of failures. Adn I wrote to paytm and I explained my issue. Initially they said, we will solve your issue in 1 to 2 days,but I dint get any response upto 5 days , and again I raised a request, they told me to wait for 2 more days. I dint get any response in next 5 days too. I again wrote them, this time they gave me wrong answer for my issue. They just copy pasted their template , which they forward for another complaint. Finally they cheated me. I lost my 147.50Rs. Here is what I paid Achindra Online Marketing Order #je-live1507552 Paytm Cash Txn ID BE52AA98D93447C9 -Rs 147.50 SUCCESS
Posted On: 2014-12-30 06:21:34
Dear All , My internet has stopped working Since September and i stay on Bandstand , Bandra West , Mumbai . I have been complaining to them since september 2014 but all they said fibre cut and then from december now they are saying no fibre cut every time i call to complain they said 24 hours i have been calling them every day please some 1 complain to their superior . They only call me for the bill and i payed the bill for all 3 internets even though it was not working because they said or then your account becomes inactive i have no clue what to do i am tired . I always like reliance internet but sometimes they just don't know how to treat customers .Please help me out now they tell me my complain no is shut and new complaint no is on etc i don't have a clue when it will start . Been 3 months and counting Reliance home internet complaints 16/09/2014 361559337654 add - Bandstand , Bandra West , Mumbai 50 Kamran Nafees Khan Complaint number - 226101241 - 23-09-2014
Posted On: 2014-12-28 01:20:36
Posted On: 2014-12-28 01:19:01
Posted On: 2014-12-27 13:00:21
Hi.. I am user of vodafone service in haryana state hisar city. I am using 3g internet pack,but many times interne not working and speed is very slow and from last 10-12 days 3g not working..i called to customer care about this problem..but nothing happens... Thankss
Posted On: 2014-12-26 16:44:32
I have Tikona Broadband, where the sales man sold me a half yearly package with a waiver of installation charges but the customer care is saying that it is monthly package and installation waiver won't be applicable. It is clear case of Mis-selling and cheating the customer and now sales man is saying "I dont know, do whatever you want to do. Complaint against me, I dont care"
santanu kr. mahapatra
Posted On: 2014-12-26 16:00:42
rclhad raised a bill amount of Rs.762.00 due date 02.01.2015, now I do claimed against previous month of Rs.281/- which is pending decision from you. I had also claimed with your customer care but still now you had not solve my problems you had disconnect net service and impose late fine and previous due . so, I am bound to go your appellate authority and consumer forum. Regarding your e mail I do like to response and submitting herewith the detailed that you wanted to your requirements and also attached copy of bank statement. I had a 3G RT Data post paid 3G Broadband connection , my reliance no. 9681608860, relationship no. 200068961290,bill dated 14.112014 of Rs.280.90 due date 02.12.2014. I had paid the said bill as on dated 29.11.2014 at 1:44 P.M. through debit card from UCO BANK, Kasba Branch, kolkata, of Rs.281.00 . Bank had debited the said amount on that day from my account Reference no. as per my Bank pass book Vbvv/PRCR/4333083623.In this connection I do mentioned here
Posted On: 2014-12-26 12:46:51
I have applied for broadband connection which was asked online for a vendor to call back from the website provided by TATA Enterprises. Mr. Masood, whose number is 8655504433, has taken Rs. 572 with my documents(photograph, self attested passport copy and self attested pan card copy), with application duly filled, on 17th December 2014, from my residence address as mentioned above. He had promise to get the connection done in 48 hours, but still my connection is not done. I have not received any receipt from him, he is not picking my phone and the customer care number from the website, are not helping with the issue. Kindly help.
Posted On: 2014-12-24 20:54:15
i am using a internet plan of reliance,they are charge me for 3g service and provide me the speed of 2g.
santanu kr. mahapatra
Posted On: 2014-12-23 19:03:41
i have a reliance broadband net connection no9681608860,i had already paid rs.281.00 for nov,bill through uco bank debit card but the said co. deny and raised next bill with added late fine 100/- and also disconnect broadband net service,now i complain against them, i had all documents proof against them,now i claim please take suitable step against them
Posted On: 2014-12-23 11:29:55
Issue - Tikona Broadband Pune - Pathetic customer Service, Customer ID - 1106605860 My intertent connection is down/dropping connection since the beginning of december, I have made several complaint , I am told there is an issue with the tower and they are monitoring . everytime I call i am told to restart the router and the team will monitor the connection for 24 hrs, I would want tikona to take owership of this and get me a resolution ASAP.
Posted On: 2014-12-18 10:48:07
Sir , I purchased ticona intetnet connection 3 days ago . I asked all the information about the comapny and all internet information from the executive which had came to install internet but does not provide me full information as I came to know about it after 3 days. Internet start creating issues , as my account gets automatically signed out , when I asked about that issue from customer care , they asked me to pay more 1600 rupees in order to purchase iP static which will prevent my account to not get signed out , as it requires me to get signed it atleast 20 times a day to access Internet wify which is ridiculous. When I asked to executive to register my complain , they ignore me completely and talk me in vey misbehaving manner . I have paid rs 2022 to the company. And since because of the incomplete information given by company , I disconeected my previous internet connection . So I request you to register my complaint to reslolvey matter . Thank you.
santanu kr. mahapatra
Posted On: 2014-12-17 17:13:51
Dear sir, submitting herewith the detailed that you for complain the following details regarding bill payment to reliance broad band connection . I had a 3G RT Data post paid 3G Broadband connection , my reliance no. 9681608860, relationship no. 200068961290,bill dated 14.112014 of Rs.280.90 due date 02.12.2014. I had paid the said bill as on dated 29.11.2014 at 1:44 P.M. through debit card from UCO BANK, Kasba Branch, kolkata, of Rs.281.00 . Bank had debited the said amount on that day from my account Reference no. as per my Bank pass book Vbvv/PRCR/4333083623.In this connection I do mentioned herewith that during the time of online payment a sms received my phone that was RCL_BD.SBIPG AT 1:44:10 But i had complain to reliance customer care inform me that they had not received the abovementioned payment amount and they stop my internet services. I had also mentioned about the said payment but they did not important about this. Now I can feel very trouble for disconnect,take action
Posted On: 2014-12-11 18:16:00
A/c- 110769292 Tikona people have unnecesary charged me the bill of Rs 1400 even when my services were not working properly.. but despite that i paid them d amt of Rs 700 in cash..when Mr Sagar - the area manager called me n even visted at my place n assured there wont be any more problems, n he assured that as interet was not working so the rest amount will be waived off... next my services started again n withing 10 days they disconneted internet.i.e on 18th oct 2014. Since then its disconnected... n i even paid Rs 700 in advance.. without using the interest whole month as tikona people disconnected it... But again they made the bill of Rs 1200 unneccessry whn i nevr used thr services. Now they r giving me fraud calls claiming to be frm Delhi high court n using abusive language. m getting mentally harrassed from this, which is even effecting my work. My compalin nos are 1-3204877834 1-3201132131 1-3206352188 1-3211066327 1-3215762747 1-3218913427 1-3223968702 1-3211066327
Posted On: 2014-12-11 12:32:36
I had taken an advanced paid broadband conncetion from tikona for 3 months. From the very next day of the connection, I had signal problems and was not able to use the internet. After repeated complaints thru telephone and mail, they sent their service people for checking, but the problem perisited. I had requested for disconnection and refund of money several times, but instead of giving the refund they have sent me a bill of rs 292/-. I had paid advance rental then how can u bill me. Despite complaints to the appelate authority no action has been taken.
Amit Kumar Halder
Posted On: 2014-12-09 20:21:04
Sir, I am a consumer of Calcutta Telephones and also a user of BSNL Broadband. But from last 8 to 10 days I am not getting any internet services from this company. But at the end of the month I have to pay the fixed monthly charges and this company will not give any concession for those days.. I look forward to your reply. Please help me.
Posted On: 2014-12-04 10:27:07
I have ordered Humidifier on 9th November and the estimated date of delivery was 13th Nov,(order no.1255008NP51854996) and we are on 28th Nov and there is no update on my order, when I check the tracking details it says the order is in Bangalore and the date shown is 15th Nov and there is no update after that, the call centre is for ever busy there is no one to answer your call or take the complaint. There is no courtesy to reply on the n number of mails which I sent. With great difficulty when I got through the customer care number they told it would be delivered on 26th Nov but I have not yet received it. This is my worst experience till date with any of the E-commerce site, please understand I wanted to buy humidifier for my 1 year old son thinking it would give him some relief and there is absolutely no sense of responsibility you have and this would be my last purchase from you. Can anyone from the firstcry team have the spine to call me and let me know when would the order be del
Posted On: 2014-12-02 13:17:38
Unresolved Complaint Number: 442173583 (wrongly addressed as resolved) Current Plan: 20 GB Unlimited (3rd Nov, 14 - 2nd Dec, 14) As per both tatatele.in and the device home page, data consumed before 14th Nov, 4:40 pm was 13 GB. Nonetheless, Tata-Docomo issued a speed cap. I waited until 20th Nov, 10am for them to resolve this issue. And then I had to pay an extra 125+ (taxes) for 1 GB, as an ILLEGAL EXTORTION money, just to restore the basic services of my 20GB UL plan. Again, at 1pm on 23rd Nov, Tata-Docomo issued a speed cap before I could use this extra 1 GB. Tata Docomo Connection Under speed cap: 14th Nov, 4:40 pm - 17th Nov, 12:42 pm 17th Nov, 2:20 pm - 20th Nov, 10 am 23rd Nov, 1 pm - Tata-Docomo is again demanding (125 - 400+ taxes) as an ILLEGAL EXTORTION money to restore the basic services of my 20 GB UL plan. Evidence of usage reports have being collected throughout these days. I cannot support fraudsters and criminals like Tata-Docomo. I would like to unsubscribe.
Kundan Kumar Gupta
Posted On: 2014-11-28 13:01:28
I am using tikona broadband from last 6-7 months and i complaint for the speed issue. They are following with me from last 2 months but still not resolved. I told them to disconnect but thats also not done. Now i got the huge amount of bill even i'm not able use the connection ,
Posted On: 2014-11-27 10:16:38
Respecte Sir/ Ma'am, I have a MTS Wifi connection at my home, while purchasing it, MTS representatives told me that i will get a minimum speed of 1mbps whereas in last month i was getting a speed of just 100-200 kbps (I have the screenshots as a proof) I called the customer care 11 times but no satisfactory response was given from there side. now they have sent me a bill of Rs. 871 for Using the "high speed" Internet whereas i was getting a speed of less than 300kbps for the whole month. I would be greatly thankful to you if you could get this issue regarding the bill resolved ASAP. Thank you.
Posted On: 2014-11-24 18:01:56
Hi Team, Account Num: Bhargav608 Phone num:8698653635 I have a very good experience with You broadband in terms of connection and speed. I was a valid customer to you. However, one fine day on October 10th, 2014, we have launched a complaint regarding our shifting to the new home. We asked your people to transfer the connection. Till now the transfer is not done. We have renewed our connection on 7th of October 2014 with 2,400/-. only. Your customer care executives will say in four hours your problem will be solved, but they never do it. Your Nodal officer Preeti, she will give different answers at different time but never resolves the issue. In this case how can we trust YOU. When you are representative of a brand act and response from their end. Please understand this we had paid money to you and we work 24/7. That is the reason we have made an alliance with You Broadband. Your technicians Narendra, Dipak, and Vikas of Vimannagr branch, Pune will lie all the time. Vikas
Posted On: 2014-11-22 20:23:44
More than one moth is over but still i didnt got any confirmation mail from Alliance
Posted On: 2014-11-21 11:46:42
My broadband Service is NOt poperly working from from last 3 Months. The Compaint has been logged several times. The authority of BSNL confirms that it had been rectified but there is no imrovement. I am paying the bill for last 4 months without getting proper facility . the net remains for 10 mins properly and then it is gone.moreover the modem is faulty which they are not taking any care.
Posted On: 2014-11-16 15:34:35
I would like to complain about Hathway broadband network.The 50 mbps plan they promote is a total scam. I am using this from 6 months and have speedtest screen shots the speeds are all below 20 mbps and vary its not constant. Once its 2 mbps once 4 once 8 once 12mbps once its in kbps. Repeated complaints to customer service still they don't bother. The net keeps disconnecting often and lot of downtime. They charge for 50 mbps and not once till date i have got a 50 mbps speed.the speed never crosses 20 also.The regional manager is useless and rude and says he'll send a technician and its been 3 months not one guy turns up.Look up online and see there are many other people complaining about hathway broadband 50 mbps plan.I forgot to mention at times even videos on youtube don't buffer that too at 480p not even Hd normal videos take lots of time to buffer. Hathway is fooling public with its fake scam plans!!
Posted On: 2014-11-15 14:42:45
Disappointed by Flipkart's Rigid Stand I wanted Netgear N300 Router and due to heavy discount available on it on the Big Billion Day I placed on order on the Flipkart. But due to the technical problem on your website the product got changed by default to Netgear N150 on which no discount was available. The product is not compatible with my LAN and it is useless for me. Inspite of repeated request to replace it even with the more expensive product you people are not ready for the same. Not getting proper response from your customer care team as their behavious is rude and few times they have even disconnected the phone in between not letting me to explain my point. They are repeating the same record of not within their policy. Most unfriendly response They were going to resolve this issue but instead you have rejected my claim for replacement.. only because the order was placed on The Big Billion Day you have rejected my replacement claim though the main problem was with your site
Posted On: 2014-11-13 15:32:34
Dear Sir, This is to informed you that my broadband service provider is Alliance.He is not provide proper service & every month we pay our rental amount i inform to Alliance Broadband & my local cable operator Akashsutra Prafulla Kanan Unit & his name Is Babu Nag .he is not receive my call and not provide service his contact number is 03365555484.please sir help me.I request to you kindly look in to the matter .
Posted On: 2014-11-13 12:29:25
I am a customer of BSNL Broadband service .... Ive been using BSNL broadband from past 6 years .. My Broadband plan BBG-HOME-FN-600 .. without any information the plan was changed to BBG-HOME-FN-630 ... I didn't notice it because of the mere 30 rs change in the bill .. but they changed my plan from BBG-HOME-FN-630 to BBG-HOME-CNT-630 .. the fi=ormer plan offered me free download and upload from 0200 hrs - 0800 hrs daily but the latter charged me 15p/mb in that period and this was done without any prior notice . And due to the fact i didnt know , i used it in the 0200-0800 as i thought it was free and when i received my bill i was shocked . and they had changed my plan 3-4 months ago and i dint know that . i request you to please look into this matter and provide me with proper compensation
Posted On: 2014-11-12 20:35:18
I am not getting a broadband connection from AIRTEL.
Posted On: 2014-11-12 16:18:01
Complaint against Tata Docomo Broadband for poor service and ignorance of complaint request for resuming the service since 7th till date and giving false commitment consequences of which financially daily around 50K loss in my business.
tapaN kumar goswami
Posted On: 2014-11-12 09:22:01
I am finally reaching out to you people since I am completely exhausted by repeatedly lodging complains again Internet down times with BSNL. This has been going on for past one year almost and now they assured me a better service when I re subscribed this year august by making a the complete payment for 1 year. The Internet dose not work the whole day, each day. It works at night for a few hour and they are extremly reluctant to fix it.
Posted On: 2014-11-09 01:17:16
I bought a TATA docomo max wifi internet dongle on last month. Photon number is 9230007689. Since then my address verification is reported as negative. My connection is at barred state right now. Despite repeated requests they did not completed the verification. They told me that it is too far. But they did not inform that when they sold me the dongle. I also requested them to return my money (Rs 2000) which they took at the time of selling the dongle to me. But they refused to do that as well. Please help.
Puneet Pal Singh Bhogal
Posted On: 2014-11-03 23:37:20
Dear Sir/Madam, I want to complaint against Anil Sharma having phone number 9876149168 and Ashutosh having number 8283822379 both employess of Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 are disabling the signals of my wifi every two days and repeating the same thing after two days.Please take an immediate action against Ashutosh and Anil Sharma as soon as possible for reducing the speed and wifi of my Internet every after 2day.Please bring these people before Consumer Court of Chandigarh as soon as possible.Thanks With Regards Puneet Pal Singh
Posted On: 2014-11-03 19:25:36
we have a reliance net connect connection (8442932901) & for past few months we are not getting any service . We have complained to them many times & write mails nothing has happend. They are charging us for the service. We want discount & they should compensate us. Please look into the same
Posted On: 2014-11-02 11:24:54
My Reliance subscriber ID is 318811406965 and the broadband connection was installed on 10.10.14. There is a frequent disconnection for 10 to 15 times daily and inspite of repeated requests to the customer care nothing has been heard so far. Neither the company provides premanent resolution nor any waiver for such a disconnection. I am fed up by the extremely poor service of the reliance. The matter may be looked into by the higher authorities on top priority basis.
Puneet Pal Singh Bhogal
Posted On: 2014-11-01 20:12:16
Dear Sir/Madam, I want to complaint against Anil Sharma having phone number 9876149168 and Ashutosh having phone number 8283822379 both the employees of Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 are reducing the signals and speed of my wifi after 2 days and not attending the complaints from the last one month.Please take a legal action against Ashutosh and Anil Sharma as soon as possible and bring them before the consumer Court Chandigarh as soon as possible for lowering the signals and reducing the speed of Wifi after 2 days.Thanks With Regards Puneet Pal Singh Bhogal
julfikar ali mondal
Posted On: 2014-10-31 14:42:29
On 28th Oct I paid rs 3370 by cash bearing receipt no 15440 for new Hathway broadband internet connection. They promissed me the will give connection within one day.but now they are not picking the call and connection also not given till date. Every day the call centre person is saying that the technicians is coming they are on the way. But no one turned up for this. They are wasting my time.request you to do the needful.
Puneet Pal Singh
Posted On: 2014-10-28 17:53:45
Dear Sir/Madam, I want to complaint against Anil Sharma Having number 9876149168 and Ashutosh having number 8283822379 Of Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 are again disabling the Siganls of my Wifi located at my Home.Please take an immediate action against these people as soon as possible.These are creating problems every day by disabling the Signals after 2days.Please take an immediate action against these people as soon as possible.Thanks With Regards Puneet Pal Singh
Posted On: 2014-10-28 12:40:51
hi, i was totally frustrated with vodafone service, and customer care behaviour. i lost my money because of there problem and can not used net. i have made sever complaints against vodafone for suddenly deactivating my postpaid sim card which was purchased in this month and was activated on 9th Oct. i had made 3 month advanced payment and on 23rd it got deactivated with out my knowledge. i did visited vodafone store told them issue i neither got any call from vodafone nor any mail. i did complain on : http://www.complaintboard.in and other places. send them mail. i lost my data packet i can not used internet even thought i had paid them in advance. customer care behaviour is very rude and keep me waiting always . since i can not used my dongle i had to recharge net for some other number ...where i am totally wasting my money. what is the used of buying postpaid connection that too i have two more month data to be used and i could not used my 1st month data only.
Posted On: 2014-10-28 08:50:10
I have a braodband landline connection from Airtel on the above number. Airtel is not providing details of internet usage in their bills for last many months and has denied giving any CDR. My bills are being inflated every month by showing that I am using more data. In last month, they have claimed that I consumed 70 GB data in a period of 14 days which is absurd as my consumption cannot be 5 Gb per day. No details were provided despite several assurances from Airtel.
Puneet Pal Singh Bhogal
Posted On: 2014-10-27 18:30:28
Dear Sir/Madam, I want to complaint against Anil Sharma having phone number 9876149168 and Ashutosh having number 828382279 both are the employees of Airtel Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 are lowering the signals of my wifi everynight and creating problems from tyhe last 20 days.Please take an immediate action against Anil Sharma and Ashutosh as soon as possible.Thanks With Regards Puneet Pal Singh Bhogal
Posted On: 2014-10-27 16:45:17
I am using ACT Broadband. Today for some reason I felt slow speed. I logged in to check the speed and I was shocked to seed that my connection was reduced to 512 kbps. Then I wanted to cross check whether I hav crossed the FUP limits. To my surprise in act portal I was not getting any usage details but a blank page. On complaining the same to customer care the one of executive started advising me for clearing the cookies and disconnect from router and connect directly. I never understood what is the reason since there is no relation to router and the internet speed. Actually the ACT is hiding my usage details and cutting down my internet speed. This amounts to clear case of CHEATING. I made several attempts to explain the same to Customer CARE staff but they are adament to not to listen but started advising me to do this that and what not which of course was useless advise. THE ACT PEOPLE STARTED CHEATING CUSTOMERS and this practice can only be set right if some strin
Puneet Pal Singh Bhogal
Posted On: 2014-10-25 17:23:57
Dear Sir/Madam, I want to complaint against Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 for not attending my complaints from the last 20 days and the Person named Anil Sharma having phone number 9876149168 and Ashotosh having number 8283822379 are responsible for lowering my Signals of my Wifi in my House No 1041 Sector 44 B Chandigarh and they have not given the Bill for my Wifi Purchased also.Please take a legal action against Anil Sharma and Ashutosh From Airtel as soon as possible.Thanks With Regards Puneet Pal Singh
Puneet Pal Singh Bhogal
Posted On: 2014-10-25 17:23:29
Dear Sir/Madam I want to complaint against Bharti Dear Sir/Madam, I want to complaint against Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 for not attending my complaints from the last 20 days and the Person named Anil Sharma having phone number 9876149168 and Ashotosh having number 8283822379 are responsible for lowering my Signals of my Wifi in my House No 1041 Sector 44 B Chandigarh and they have not given the Bill for my Wifi Purchased also.Please take a legal action against Anil Sharma and Ashutosh From Airtel as soon as possible.Thanks With Regards Puneet Pal Singh
Puneet Pal Singh Bhogal
Posted On: 2014-10-25 17:01:54
Dear Sir/Madam, I want to complaint against Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 for not attending my complaints from the last 20 days and the Person named Anil Sharma having phone number 9876149168 and Ashotosh having number 8283822379 are responsible for lowering my Signals of my Wifi in my House No 1041 Sector 44 B Chandigarh and they have not given the Bill for my Wifi Purchased also.Please take a legal action against Anil Sharma and Ashutosh From Airtel as soon as possible.Thanks With Regards Puneet Pal Singh
Puneet Pal Singh Bhogal
Posted On: 2014-10-25 16:17:34
Dear Sir/Madam, I want to complaint against Anil Sharma having phone number 9876149168 and Ashutosh having number 8283822379 both are lowering the siganls of my Wifi everyday and also reducing the speed of the wifi from the last 20 days.Please take a legal action against these people as soon as possible.Thanks With Regards Puneet Pal Singh Bhogal
Puneet Pal Singh Bhogal
Posted On: 2014-10-23 14:52:48
Dear Sir/Madam I want to complaint against Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 Both Anil Sharma and Ashutosh of Airtel are lowering the signals and disconnecting the wifi without any reason.What they do is first give the connection and then disconnect your Wifi Connection without any reason.Sometimes they will block your Wifi Connection from the server.Please take a legal action against these people as soon as possible.Thanks With Regards Puneet Pal Singh Bhogal
Puneet Pal Singh Bhogal
Posted On: 2014-10-23 10:36:25
Dear Sir/Madam I want to complaint against Anil Sharma having number 9876149168 and Ashutosh having number 8283822379 are lowering my Signals of my Wifi from the last 30 days what they do is first give the connection to the customers and after that they will lowering the Signals and speed of the wifi and start harrasing the customers.They are not attending the complaints also.They are also reducing the speed from their end also.Also giving the SIM number to the hackers also.Please take an immediate action against Anil Sharma and Ashutosh of Airtel as soon as possible.Thanks With Regards Puneet Pal Singh Bhogal
Posted On: 2014-10-22 19:12:21
I have bought Reliance Sim for 3g purposes. Network is so poor ( only a single bar) that it is not connecting. I have complained to Reliance customer care several time but the issue is not getting fixed. Please look into the matter.
Puneet Pal Singh Bhogal
Posted On: 2014-10-21 00:38:17
Dear Sir/Madam I want to complaint against Anil Sharma and Ashutosh of Airtel Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 0172-4600765 for reducing my speed and signals of Airtel from the last 20 days.Please take an immediate action against them as soon as possible.Thanks With Regards Puneet Pal Singh
Puneet Pal Singh Bhogal
Posted On: 2014-10-18 18:07:08
Dear Sir/Madam I want to complaint again Anil Sharma and Ashutosh of Airtel having numbers 9876149168 and 8283822379 for lowering my Wifi Signals in Sector 44 B Chandigarh from the last 20 days and not attending the complaints also.Please take a legal action against them as soon as possible.
Puneet Pal Singh Bhogal
Posted On: 2014-10-18 17:56:12
Dear Sir/Madam, I want to complaint against Anil Sharma having number 9876149168 and Ashutosh having number 8283822379 for not attending the complaints from the last 20 days and also lowering the signals of my wifi from the last 20 days and mentally harrasing me again and again.Please take an immediate action against them as soon as possible.Thanks With Regards Puneet Pal Singh Bhogal
Ashok R Shah
Posted On: 2014-10-15 23:27:24
I have took spidigo broadband service few months back. I paid rs.13,500 for 15 months service with 2 mbps plan. Now the problem is from past 1 month i'm facing problem of frequent discontinuance of net and very low speed that even web page can not open. Their person visited 3 times in past 1 month but they are not able to resolve my complain and they are also not refunding my money. I have complained almost 10 times for the same issue. Followings are my details, Userid : ashokrshah Registered Mobile : 8000044330 Area : Paldi,Ahmedabad Kindly help to get me my money back.
vipin s subhash
Posted On: 2014-10-14 11:26:52
Sir i am a reliance broadband customer and my subscriber id is 275383359201 i filed a complaint to reliance customer care on 5th october 2014 about internet not working and even after nine days the situation is still the same and they say every time that it will be resolved as earliest as possible, first few time they dropped my complaint and now they are saying they cannot provide a time frame.Sir i am a student and very troubled please help.
Puneet Pal Singh Bhogal
Posted On: 2014-10-13 11:00:45
Dear Sir/Madam, I want to complaint against Bharti Airtel Ltd,Plot no. 21,Rajiv Gandhi IT Park,Chandigarh - 160101 for not attending my complaints from the last 20 days and the Person named Anil Sharma having phone number 9876149168 and Ashotosh having number 8283822379 are responsible for lowering my Signals of my Wifi in my House No 1041 Sector 44 B Chandigarh and they have not given the Bill for my Wifi Purchased also.Please take a legal action against Anil Sharma and Ashutosh From Airtel as soon as possible.Thanks With Regards Puneet Pal Singh
Posted On: 2014-10-12 14:54:52
My hathway Account number- 1145386, I have taken this connection two months back, I have paid for three months pack. Two months already consumed and still one month I have shifted to new home, and new area. I called customer care , i was advised to send out a mail. I did the same, got reply saying will check the feasibility and let me know. I didnt got any call for the next four days, when i call ed back I was informed that the area i was staying is not feasible. But when i tried for new connection , Sales executive called me, he visited my new home and told me that he will Provide new connection in two days. Its difficult to digest that existing connection cant be transferred but new connection can be provided. On Friday i again called back and informed the same to Customer care, executive told me that they will transfer it and i will get call from back end. I didnt got any call back. They are providing new connection, but not transferring old one.
Puneet Pal Singh Bhogal
Posted On: 2014-10-12 14:05:59
Dear Sir/Madam, I want to complaint against Anil Sharma having number 9876149168 and Ashutosh 8283822379 of Bharti Airtel Ltd., Plot No. 21, Rajiv Gandhi Technology Park, Chandigarh - 160 101 not attending my complaints from the last 20 days and also not issuing me the Bill for my WIFI of Airtel.They are both disconnecting and reducing the speed of my Airtel Wifi from the last 2 months.Please take an immediate action against Ashutosh and Anil Sharma of Airtel as they are also involved incybercrime also they are also leaking the SIM Numbers to the hackers also.Please take an immediate action against these people as soon as possible.Thanks With Regards Puneet Pal Singh
Posted On: 2014-10-10 23:43:19
Iam using pacenet from last 8 months my package plan is 1mbs butbiam getting speed only 70kbs is spk to 482 something no but they dont have manner to speak
Posted On: 2014-10-03 20:32:28
I have a complaint here.. My internet is not been working since last 45 days i.e, from Aug 20th or so.., in spite of repetitive complaints and continuous followups nobody is looked into my issue or least bothered.
Posted On: 2014-10-03 11:28:36
we have a broadband connection from reliance (8442932901), For past few months we ate facing extremely slow connection & many times we do not get network bars.We have complained them about the same many times & they say that they will give us discount.But they always sent the bill & when we complain about the rebate they said that its showing in thier system that we have consumed the data.Please note that we have wrote to them many times & called them also regarding the complain & they never solve it. Please look into the same urgently & also let us know what is the discounted bill to be paid
Posted On: 2014-10-01 11:43:10
BSNL 2G speed is too worst...They said that 2G speed is 200-900kbps..But the speed is too worst its less than 10-12kb...Plz do some action againt BSNL...
Posted On: 2014-10-01 10:39:39
Hi, I am continuously follow up with you broadband for my internet connection since last 12 days (from 20th Sept and complaint no is 2014092010567) however I am not getting any positive response from them I am bearing the financial loss for approx Rs. 1000/- daily for which I have taken the internet connection and not able to do the share trading. I got the nodal officer (Gurgaon) number of Mr. Raghvendra i.e. 8750470066 and I also discuss the same with him on Friday 26th Sep and he assured me to resolve the same by end of day but still no update. I really fed up of doing the mails, calls to customer care, call to gurgaon office and even not getting any response. Would request you to look into this and help me in getting my internet connection ok and also get reimbursed my daily financial loss and days loss. Details as below :- User id - priyank_512, Acc no. 957399 Thanks regards Priyank Agarwal Mb. 9711555001
Mrs Natasha Ahluwalia
Posted On: 2014-09-30 17:58:40
Vodafone India has overcharged me for my mobile internet charges which is Rs -8000
Posted On: 2014-09-27 04:02:47
Hi, Team Consumer Forum i need your help i see my Tikona Broadband service is betraying customer and not allowing us to use as marketed i am using a basic plan and i pay 786 rupees every month and they are giving me 20 GB data with 2 mbps initially and then the speed changes to 512kbps unlimited but they don't allow to use service always they make a way to give excuses when i am using thier service and from past 6-8 months i have been raising qustions when they rob data and don't allow us to use it and never resolved my issue with the modem and they keep giving reasons and false assurances and therefore i have marked you in the e-mail i sent to them and i request you to please followup and i have explained the entire situation please help i have forwarded e-mail to poor customer service and neglegence of customers to thier headquarters in Mumbai i request you to please followup so they don't do like this to anyone and all would be benifited they owe me money when i havent used internt
Posted On: 2014-09-23 22:13:15
am having a very pathetic experience with Tikona. 8 days, my connection is not working, every day I am calling their customer care and they say that there is network problem in your area and will be resolved by next 8 hours.......... Same is happening for last 8 days. Today the person said, that sir it is upto you that you want the connection or not. Don't know what to do with them.
Posted On: 2014-09-20 18:08:34
I am a MTS data card customer. My MTS #: 8925974937 I purchased the data card on Apr 2014. It was working good until 08 Sep 2014. I lost connectivity from 8 Sep 2014. I complained to MTS customer care. Complain #: SEP/3135. No reply from customer care. They just told me to wait for 48 hours again and again. I appealed for Appellate after 7 days. They told, they switched off the tower. No more service in my area. Is this allowed practice as per TRAI regulation? They installed tower an year back and run it for one year. Me and my friends purchased MTS data cards. After that they closed their service without any intimation. Please control this type of unprofessional behavior with customers.
Posted On: 2014-09-19 17:55:44
4G dongle No. 8585858704, Conectivity and net working problem not solved despite lodging compain again and again at helpline No. 1800 1030405. Kindly help.
Posted On: 2014-09-19 11:53:15
I have shifted my house from Vijaynagar Dhimrapur chowk To Kalindi kunj so for adress change and re installation complaint is being lodged on 13th of sep 2014 withous resolving amount is being deducted from my balance of smart card sum of rs 175 then again i have have registered a complainet on 18th september again the amount is being deducted but problem is not being resolved .thin on 19 sep i have again called to the custamer care number 18002009001 then it is being told that your account is being suspended you have to recharge once again of rs 150 then only we can register your complaint .because of their unberable problems my family is suffering without having any entertailment after paying also therefore it is requested to fine the reliance digilal t.v fo their such a behaviour.and they should reimburse my wrong deducted amount with penalty.
Posted On: 2014-09-18 21:03:05
I am MTNL broadband user with unlimited plan. Since 29/8/2014 my internet connection has become a nightmare to me, It comes for a while and is discontinued for the whole day. I have to file complaint after which there is temperary internet connection which gets exhausted after few minutes. Complaining on 198 is now my daily business just to complain for no permanent results. Line man says there is problem in cable and no further steps are taken till date, just a call for enquiring for net connection. I have also spoken to Officer on 28402005 who told me matter will be resolved but still facing the same problem. Now I can't have to rely on MTNL broadband for my important work on NET for which I have taken, I have already spent thousands of rupees for online material for studying and for mock test for which I have to now spent more money for buying alternative internet on mobile. Hoping for a speedy reply and a permanent solution for my complaint.
Posted On: 2014-09-14 19:21:06
We have a Reliance 3g net connect connection (8442932901). We have been facing connection issues for past few month.Most of the time the speed is extremely slow & many times we do not get any signal. We have carried out all the possible steps & tried the connection in different s & desktops but no changes. We have complained many times by calling & writing but there has been no improvement.They only provide fake promises.An engineer was suppose to come but no one came.Every month they are charging us.Please help us resolving the problem .We are really helpless
Posted On: 2014-09-12 14:48:28
I was using 2MBPs Tikona plan and was not getting speed. On calling sutomer care, they advised to chnage the plan to 4MBPs with additonal cost. I did the same but later speed was further reduced to around 4KBPs!!.I requested Tikona care to resolve the issue but they kept convincing with no results. Finally, I asked them to stop the service but they still kept it ON from their side. From my side, I stopped using it. After few weeks, Tikona requested to check the speed. I logged in and the speed was still a problem. After few days, they handed me a bill saying that I used the service as reflected in last login time, so I need to pay!!BUT, I logged in just to check the speed. Since then Tikona is continuously calling me to pay the bill. This is a kind of harassment and hence would like to lodge a complaint
Posted On: 2014-09-11 18:52:24
Hi I have applied for the new connection for Broadband of the Airtel & I had given all the required document & fees to Airtel Executive, as per Executive your connection will be connect within two days. but till now I am waiting for the connection. I have called up to the airtel , but they are not responding & keep my phone on hold for half an hours. please do the needful. Regards Vinit kumar 9891761444
Modekurti Jaya Lakshmi
Posted On: 2014-09-08 20:32:31
Just spoken to Mr. Vinay Sharma who could not resolve my complaint . I have been recharging the Reliance Dish TV again and again and they have been making false promises. At the end today they asked me toa gain top up by 50/0 for a Telugu Pack despite of me topping up by 1250/- within a week.
Paras D Toliya
Posted On: 2014-09-05 18:29:50
Complaint against MTS (Sistema Shyam Teleservices Limited). For barred my services, on the basis of wrong usage of data. I applied for Rs.444+ Tax monthly 3 GB data plan on 17.08.14. connection is activated and i used upto 29.8.14. They barred my service on the basis of 5.1 Gb usage. As per their MTS windows usage my usage is not more than 1.12 GB. In my application also i mentioned about my limited liability of Rs.444+ tax only. Now, they r demanding Rs.2022 without any records. I asked about any authentic data, still they r not providing and also barred my services. On 16.8.14 i purchase their dongle at the cost of Rs.1500/- which is laso failed. I cancelled my Airtel connection due to this connection. So, there also i barred loss and i started to use this MTS dongle only for 11 days. They r illegally barred/stop my services. No solution is provided by them. Just blackmailing, if u want to access internet pls. pay Nill than 404 than 1539 and now Rs.2022. Clearly case of cheating.
Posted On: 2014-09-03 20:02:23
Hi I have taken you broadband connection fewdays back .within an week connection got ddisconnected. I have filed a complaint 15days back for the conconnection to continue but still they have not resolved my complaint
Posted On: 2014-09-02 21:17:39
Ocationaly we get "Request Timed out" problem very often. Out local provider do no respond to out complaint mostly. We have to suffer for 2-3 days, sometimes more than that without getting broadband service. So we are in serious problem by using Alliance Broadband service. Presently we are out of broadband service from 31st august, 2014 morning to till now. Out local operator is Mr. Rajat and my UserId is "rakhic_te". Hope for your immediate action to the problem. Thank you.
Posted On: 2014-09-01 09:59:06
we have a reliance net connect connection -8442932901. For the last billing cycle (14th july -13 aug ) we have not been able to use the connection as it was extremly slow. We have complained many times & the technical team said that as there is some work going on in the locality , the speed will be slow till 5th Sep.However we got a bill of rs 1200.We were told on 13th Aug that around 5gb was left to be used.We called them regarding the same but they refused to provide a waaiver on the bill as they said that we have used the connection. We have not been able to use the connection & their technical team committed in Aug that we will get a discount for the current month. Please look into the same
Posted On: 2014-08-31 15:50:15
ISP: Reliance Communications. Plan: Freedom 999 Problem: Lack of service on holidays and no resolution to complaints. The internet service stops working very often and every time I file a complaint, either my complaint is closed without resolving the issue OR I am given reasons such as "Sunday is a holiday, engineers do not work on Sundays", "it is Ganesh Utsav and engineers are on holiday" "it is Diwali, engineers do not work during Diwali" I am paying for service on these "holidays" as well and not asking for waiver on such days, then why the lack of service? Complaint has been filed with 1.) Customer Care 2.) Appellate authority 3.) PGPORTAL under DOT Problem still exists. How do I file a petition in the consumer court for improving QoS and making service on such "holidays" non payable if service not provided.
Posted On: 2014-08-29 23:52:44
sir, I was using reliance internet connection but suddenly my internet connection suspended by reliance communications and when I called to reliance customer care then they are telling now reliance will not give internet service to my area. I am regularly paying my bill to reliance before due date expires , so how can they suspend my internet connection without giving me any notice of suspension. Please help me sir
VINOJU P V
Posted On: 2014-08-26 11:43:28
I had a BSNL telephone connection with broadband in the no.04872325644 in Thrissur District. And I have surrenedered the connection and requsted to Security Deposit refund on 14-12-2013. The acknowledgement No. of my request is 17622/1412-2013 of Office of the Principal General Manager Telecom,Sancharbavan,Kovilakathumpadam,Trichur 22.But till now I have not recieved the Security Deposit to me.
Posted On: 2014-08-25 13:40:43
This is to inform you about my grievance that I have been charged with a BB bill amount of INR 9865, as I have been charged on night charges which was previously free in my Bill Plan BBGCNT 500. I have received NO intimation in terms of a letter or e-mail or sms or a phone call that the plan is revised and I would no longer avail the benefits of night unlimited in my current plan. unacceptable. I have my BB and phone bills payment mode as ECS. I request BSNL to please waive of the night charges for the month of July and August 2014 so that I can pay the remaining amount and henceforth change my BB plan. Request BSNL to please take my request into consideration. Here are details : Customer Name : Alak Kumar Datta User ID : swatiban12 Cust id - 3005704990 Acc no - 8005712512 Telephone # 033-24301029 West Bengal Circle Bill Period : 01/07 - 31/07 Billing Amount : 9865 Bill Plan : BBGCNT 500 Thanks, Gaurav #9804509354
Posted On: 2014-08-23 18:23:03
I used 1 Air tel postpaid connection From March 2014. my billing cycle is 20th - 19th. In the month of May i received bill from 20th Apr- 19th May, in this bill my bill amount was 17978 Rs. in this bill i activated 2 GPRS plans details are given bellow: 1. 99 Rs - 2GB data - 20th Apr 2014 to 4th May 2014 2. 175 Rs - 2GB data - 6th May 2014 to 19th May 2014 On 4th of may i called on 198 and spoke with the customer care executive that till today (4th May) i have used almost 2 Gb data and now i want to activate another GPRS plan, so can i activate another gprs plan, he told me u can activate another plan then i asked what will be the charges? because i have already used 2 GB data within 15 days. so he told me don't worry you will be only charged for 99rs for that plan if u exceed more than 2GB then u will be charge as 10kb/15ps. hen i activated 175 rs gprs plan which gives me 2gb data. But now my relatives are receiving threat calls from airtel
Posted On: 2014-08-22 11:21:48
I have purchases a Ubilslte handset and they have given used handset
Posted On: 2014-08-18 17:30:32
hi team, i logged a complain with tikona services and i am not getting any satisfactory response from tikona team. kindly help me on this
Posted On: 2014-08-15 22:36:37
my datacard number is 9738859430 > > my internet pack 997 recharged on 20.07.14. > > This pack will expires 19.08.14.but full quota of 10 GB in 3g speed > already used by me . > > now i getting 2g speed up to valitity completes. > > so i want to use 3g speed .so i recharged 1477(5GB X 3 months) yesterday. > > still i am getting same 2g speed only. > > this recharge amount is not activated. > > i am getting sms stating that please recharge like that. > > this pack valitity already started yesterday.one day wasted me.please > activate this pack immediately with extra one day validity. > this is worst service i have ever seen before with out solving any problems all service request status are closed.still internet pack 997 is only working with 2g speed.but internet pack 1477 is not working.please refund the amount
Vivek Balachander S
Posted On: 2014-08-14 21:39:53
Sir, I had applied for ACT broadband connection on June 12 2014 and made a payment of Rs 1679. The said that they would provide a connecetion within 10 days but it has been more than 2 months and I have not received my money nor the connection have called the customer care around 10 times and they give reasons like cable operator disputes but never give a solution or money back.
ALOKE NATH RAJAK
Posted On: 2014-08-06 10:26:35
RCOM is very very fake & cheater company last 4-5 times I recharged internet packs of different amount, but not a single time I got the proper data as mentioned in their online site. RCOM has so many tricks to cheat with their subscribers.........
Ananta Kumar Chaudhuri
Posted On: 2014-08-04 18:01:55
I had recharged data connection for rs.98 in my existing bsnl sim 9433398918 for the use of the same from my residence in my desktop using dongle. The recharge was done at Serampore bsnl Customer Service outlet on 18.07.2014 from 71451 under ref 1456340461. The validity period of the recharge is 21 days. I have not able to get the connection for single instance till date. The matter was referred to bsnl Customer care without yeilding any result.
Posted On: 2014-08-01 23:06:14
Sir/Madam, I moved to a new place in Bangalore where YOU BROADBAND coverage was absent,so had to apply for disconnection.I returned the Modem in mint condition personally on 6/5/2014.They said it will take a max of 45 working days for reimbursement of my Rs 900 caution deposit.After 45days I called the customer care. They said they have lodged a complaint.Once a customer care guy even said their personnel will call within 24 working hour,but that never happened.So i found out nodal officer's (Mr. Jagadish) number and contacted him.He said my matter will be sorted out fast.But it has'nt happened yet and its closing to around 90 days since my return of the modem and disconnection.All this process has caused me a lot of mental stress and has created a sense of mistrust in such companies.If anything can be done regarding this please help me and to prevent such things to happen to any other customer,I request for stern actions. My plan name was You Buzz and account number : 938499
Posted On: 2014-07-31 19:53:46
Sir I wanted the broadband connection so I paid to the Airtel Executive full amount on 15/07/2014 but till now they not installed and every day I call to them they say next day surely they will install. My exams are near and I am facing lots of problem regarding net. So sir I request you to please help me as soon as possible.
Anjan Dev N.
Posted On: 2014-07-29 11:37:19
Against Pacenet India, Mumbai Speeds are not as promised per package The internet is constantly interrupted They never have anybody to fix the internet They constantly blame local distributor (Atul Video - Borivali West) for interrupted services Atul Video is not available between 7:30pm to 11:30 am Internet disruptions happen every 2 days I'm constantly put on hold by Pacenet's customer service representatives I've incurred large phone bills simply calling them to get the problem fixed I was promised 24/7 internet, and everyday there are disruptions The longest period of uninterrupted internet has been for 2 days at a stretch, after which there was no service for 1 day. Pacenet blames Atul Video and they blame Pacenet Please call them to court to resolve this
Posted On: 2014-07-28 16:43:57
I have paid YOU Broadband India Pvt LTD to provide broadband connection. I paid Rs.3308/- on 5th July 2014, after that i called them several times to provide the connection. Till now there is no connection provided even after paying full amount to them. I have to spend daily 30 mins trying to call them, no positive response and they keep on delaying the connection.When i asked for refund they are saying it will take 10 more days for refund. Please look into my case and help me get a refund.
Posted On: 2014-07-28 12:27:36
My 3G speeds have been slowed down without any reason by airtel. My data balance is left still airtel has slowed down my 3G speed and it's working even slower than 2G speed. Complaint was raised in 25th July with reference no 57323309. I've been trying to catch them since last 5 days but airtel is trying to dodge everytime saying you need to wait for 2-3 days in order to get the complaint solved. As I've been waiting since last 5 days it has been a horrendous experience with airtel. It would be grateful of you kindly do the needful and try to solve my problem as soon as possible as I think that airtel has been cheating on me over these 3G issues.
Hemant Kumar Sharma
Posted On: 2014-07-24 16:35:22
Dear Sir, It is already 5.5 months now since I paid for a broadband connection from BSNL Faridabad. Connection type: BSNL (4 MBPS fiber line) which costs me Rs 2512/- Date of payment: 1st March 2014 I have already email and contacted many BSNL officials but connection is not yet provided to me. Request you to please intervene into the matter so that connection can be provided or refund my money back. Regards, Hemant Mob: 9818667844 Address:- Q11-08-FF, BPTP Park Elite Floors, Parklands, Sector 75, Faridabad, Haryana
Posted On: 2014-07-23 23:48:32
Hi, I got the reliance broad band service and paid the installation charges 1500.But they stop the connection after 2 days. they send the 17 days bill.i raised againest wrong bill but no answer from reliance executive.not get any refund amount. Broadband Subscriber ID 396872774456. billing a/c no :1000 00 121800527 Regads vikram 8553352154
Control Arms Foundation of India
Posted On: 2014-07-22 15:29:16
We being an working office, we have a internet connection of Airtel service provider, instead of repeated reminder the service provider is reluctant not to resolve our issue, so we request you to kindly advice for necessary action.
Posted On: 2014-07-21 10:01:47
Respected Sir / Madam I am Suvajit Paul is a Customer of Sity Broadband last 3 month's and I am very sorry to say that there service are so bad and mannerles. When i take the connection they not provide me a any type of bill. Any broadband related problem they not help properly . Please help me.
Posted On: 2014-07-19 15:39:12
I purchased a reliance data card from reliance world on 23rd June-2014. The data card had stopped working since 1st july-2014. I called to help line no. and he said that I need to go the service center which is available in ambala cant(Nanak Telecome) I went there and he said that it will replace within 10 days, I requested to him that please provide me one standby device so that our work will not stopped due to this, they did not agree. I followed up with the service center after two days for the status of replacement he told me that they were not able to log complain in system due to IT issue. I called to helpdesk and share the issue about service center and ask them to help to resolve the issue as per given time line but they told me if he had been given the time line for 10 days than we can register your complaint after 10 days. I requested then to please register my complaint and resolve the issue because the service center is not able to replace my data card on time but they did
Ravi K. Bhatt
Posted On: 2014-07-17 21:42:33
I Mr. Ravi Kanaiyalal Bhatt, have complain of Local Net Service Provider. We are using World Net Services, our service provider do not Co-oprate with us, while taking Payment they are taking Advance Payment for a Year, and when we are complaning them that our net is not working they are telling we do not have right to generate your Complain No. Please help us in dis situation.
Posted On: 2014-07-17 09:13:19
Sir I have an MTS prepaid connection. My last recharge was on 23 Jun and as always is the case with MTS the speed reduced within a week. I contacted Customer care-MTS, for remedy. They advised me to recharge, which was done on 14 Jul. The speed did not improve and now when contacted the Customer care says that my speed will not improve till 23 Jul as my previous recharge date is valid till then. They also say that since I have recharged on 14 Jul my validity date will now onward be on 13th of every month. Now I have lost ten days from my validity period and I am deprived of the speed that was promised after recharge. Kindly advise if this is legal.
Posted On: 2014-07-16 12:44:43
R/S I was shifted my house from one building to another building since last 16 days.I request to service provider ( i.e Ashish cable net phone no.0227465555) to shift the connection but still it is pending. I called many times but the response is very poor. My service ID is [email protected]
Please do some thing for me. I am leaving in Panvel Near court Thanks to co-operate Quazi A.H
Posted On: 2014-07-04 12:50:20
I had subscribed to an ACT broadband for internet connection service. They took advance amount of 7072Rs for a 6 month subscription. After a few days their service went from bad to worse with no internet provision. They have not been lodging any complaint and not responding to mails or customer calls. It would be a relief to have your involvement in issues related to this company so that customers are refunded back the amount they have paid for the service. My customer subscription ID: 10891954. Kindly assist!
Posted On: 2014-07-03 21:39:59
Hello Sir/Mam, I reside in Whitefield area of bangalore and have taken a broadband connection from Reliance communications.Since the time I have taken the connection, I have been facing lot of connection issues. I have tried to raise multiple complaints on Reliance tollfree customer support number(180030007777). But they have never provided a permanent solution for that. Recently the connection is not working for past 7 days in whitefield. Some of the people residing here have tried to place complaints regarding that. But they did not hear back from Reliance Technical support team, as to when would the connection issues get fixed. When we try to call on the tollfree number now,the phone is not been picked up by the customercare executives. The recent complaint that I had placed(ComplaintID: 222015860) on 28th June, has been left unattended.I tried to contact Reliance technician(Manjunath) on his number(9164271551), but he did not pick the phone. I request you to register the complaint
Posted On: 2014-07-03 16:58:09
I m bsnl broadband subscriber.8-9 days in every month there is no internet connection.this month 20 days we are out of service.we paid a heavy amount of bill in every month.its not only my problem whole village suffer by BSNL BROADBAND service.
Posted On: 2014-07-03 13:47:36
Dear Sir, Last Friday (27.06.2014) I have purchased a MTS 3G+ dongle by exchanging with my previous Airtel 4g dongle & cash amount of Rs. 1099. At the time of purchasing the MTS dongle I have submitted the following documents-- 1. Office address proof, given by our HR dept. 2. PAN card xerox 3. Voter card xerox 4. Passport size photo 5. My official identity card xerox I have requested the lady (Ms. Anita, Mb no 09143878962, who gave me the call to purchase the MTS dongle) to activate my MTS dongle as early as possible. She confirmed me that by 30th of June'14, my dongle will activate. Last Monday (30.06.02014) I called the lady (Ms. Anita, Mb no 09143878962, who gave me the call to purchase the MTS dongle) to know the status of activation, she told me that one person will visit my office to verify my address. At 4.00pm (on 30.06.2014) I got a call from 07044142519, that person told me that he is coming to my office for address verificatio, but still now dongle is not activate
Posted On: 2014-06-30 01:49:55
sir i had requested MTS to stop my service after payment of all dues. despite that they continue to charge me and harass me over phone.my MTS no was 9136358704, i receive an mail as quoted "Dear Mr. Chatterjee, Thank you for writing to MTS. With reference to your e-mail on Wed, 22nd May '2013 MDN 9136358704, we have gone through your MTS account and found that the status of your MTS account is temporary deactivated on 24.05.13 as per your request for the disconnection of MTS services. Also like to inform you that before permanent disconnection of account number gets temporarily deactivated (TD) and after 90 days of TD your data card will get permanently disconnected (PD). Further, we would request you to clear the outstanding amount of Rs. 541.72/- to proceed with the disconnection request. We assure you that you would get proper response from our end, and will be given best of our services" this was not informed to me when i availed their services. thankyou for any help
Kiran Babu Kolluri
Posted On: 2014-06-29 12:51:42
Excel media private limited is not giving proper service to the customers in gudivada. and no one will respond during disconnection . all will escape , no responsible person is here to deal with they are cheating consumers
Posted On: 2014-06-27 23:27:07
I have bought a MTS Mblaze ulta wifi data card in mts store and my data card no (8459048367) and he said your MTS Mblaze Data card is 25 kbps and i m not able to any websites and it will take long to open website and i am also contact MTS customer care every time he discount my phone today he pick phone and subbmit my complaint. i m also draft a this mail id 20-june 2014 () till date i am not received any update of complint with MTS company. Kindly look into this mater. Regards, Pankaj kumar
Posted On: 2014-06-26 19:51:33
Hi, I am using a broadband connection from Asianet and I am not getting internet connection for the last 1 week, every time while calling the customer care of Asianet, they are telling lame excuses and still I dont have the internet connectivity, which is causing lot of issues for my work. Here is the contact details of Asianet broadband http://asianetdataline.com/contact.aspx Please do the needful asap if possible. Consumer Code: TV 18662 Name : Dana John (My Wife) Thanks, Pratheesh
Posted On: 2014-06-25 12:12:50
INTERNET SERVICES OF TATA TELESERVICES ATTACHED TO PHONE 66714081 IS NOT WORKING PROPERLY.. SEVERAL COMPLAINTS GIVEN ON 022 67908000 HAVE NOT BEEN ATTENDED A/C NO 978524254 OF TATA TELESERVICES COMPLAINT NO 42051689
Posted On: 2014-06-25 10:45:58
Dear Sir/madam, I've taken a post paid data connection(9143062640) from MTS,almost 3 yrs back. During this period I've paid bill without being defaulter. On 24th/25th Mar'14 I've requested their cust'care to change my bill plan from 555 4GB to 550 3GB unlimited.The cust'care told me that the new billing plan will be effective from 1st April'14. On 1st April they told me that "you it would take another 7 days to activate; I called them on 6th, as the billing plan was not changed & I made a complain. Their cust'care executive told me that I should keep using the service the billing plan has changed. On May they send me a bill of Rs. 1762 which was suppose to be around Rs. 650 as per my new bill plan. I again called them & made a complain;the cust'care executive told me that I would get a "Waiver"; but no one respond even after 10 days. I again called & made a complain. Now they are offering waiver Rs. 300 & asked for bill payment without that they will issue legal notice.Kindly suggest
Posted On: 2014-06-22 21:33:42
Bought wifi max modem from TataDocomo eshop by cash on delivery, Recieved device on 10th june,At the time i've submitted required documents. Till the device not activated. Have made 5 times calls to customer care they are responding well. And every time they are saying this will be activated. And now they are saying it will be refunded. Who will be compensated for my Time/Work delay wich i had to complete. In the market device costs are increased as per the current price. I haven't received any status update to my mobile/email regarding. Can you please take action, And do let me know if any action required from end. Thanks, Kishore Thotakoora
Posted On: 2014-06-20 10:07:33
I got internet broadband connection from hathway on 14/5/2014 and i paid advance bill for three month but from yesterday 19/06/2014 my internet connection is not working and when i am calling customer care number 08040161616 no body is responding .in this situation i am not able to do many work which rrquire internet and also i dont have any point of contact.please help
Posted On: 2014-06-17 16:14:12
I was been assured by airtel to get an speed of 8mbps for broadband services but i am only getting 2 or 3 mbps from last 1 month its been only 2 months that i have bought the connection but for the first month everything was fine but now it is getting worse day by day customer care to linent to take care of customer even after notifying them that i will proceed to court they took it as a joke.please look into the matter soon.
Posted On: 2014-06-12 16:22:34
My Tikona userid 1110042255 Name: Manjeet Singh Mobile:9769006181 My first email to Tikonaa on 9th June as a complain; It is to state that I have purchased 2 mbps connection from Tikona on dated 3/4/2014. From past few days my speed is reduced to only around 500 kbps. Yesterday and today I have talked many times with customercare representatives and came to know that my billing cycle is fixed from 26th of every month,While I was maintaining my usages from 3rd of every mornth only. Please note the following points 1) While taking connection from Tikona, the representatives never told me about billing cycle thing. There is a sheer loss of 10 days due to this in the first month. 2) I am repeatedly being told different stories from customercare people from past two days. The problem is, every time I call your customercare I have to repeat my whole story which is really tiresome. Sometimes somebody asks me to talk to commercial section for this because it is not their problem. 3) Today in
Sunil Kumar Yadav
Posted On: 2014-06-12 13:04:59
This is in regard of my Airtel broadband connection ( Number: 9910450364) which i have got in the month of April. Since the day my number is activated and i have started using the services i am facing hell lot of challenges w.r.t to speed, network, 3G network automatically converts to 2G. Since the very first day i am calling your toll free numbers time and again( Call details pls check from your records). During initial days before 17th April your customer support provided me make shift arrangement like network selection, disconnect the dongle and take out sim and reinsert and there was no permanent remedy and it became a nausiance for me on daily basis.Mr. Amit just want to understand few things from you: 1. What is TAT for resolving a consumer complaint? 2. My first complaint was closed as my i didn't responded to the Airtel call by Mr. Deepak so what is the authenticity of that call was really made or not? Pls provide the number details from call was given to me. 3. If at any chanc
Posted On: 2014-06-06 11:50:39
महोदय, निवेदन है कि मै रेलवे विभाग में कार्य करता हूँ , और मुझे रेलवे द्वारा एयरटेल की cug सिम प्रदान की गई है जिसका नंबर 9752443263 है। एयरटेल द्वारा पोस्ट पेड़ सिम में मोबाइल इंटरनेट डेटा यूज के नाम पर हजारो रूपये का बिल दिया जा रहा है ,जबकि रेलवे और एयरटेल के अनुबंध में अनलिमिटेड डेटा चार्ज प्लान सी में ९९/- रुपए है। मेरा आपसे निवेदन है कि मुझे एयरटेल से ओरिजनल बिल दिलाया जाये और अतिरिक्त बिल को वापस किया जाये। धन्यवाद
Posted On: 2014-06-02 15:24:02
I want to register complaint against BSNL, as my ladline phone is out of order from last 1 month due to broken wire. BSNL people are not looking into the problem, we are not paying any bill for may 2014. Please do the needful.
Posted On: 2014-05-31 17:14:40
Hello sir, i have taken internet connection from ACT broadband on 13/05/2014, and from that time internet is not coming and i called customer care many times, they said it is resolved but till now i have not got internet for at least 1hr. i dont know what to do... i think it will not get resolve.
Posted On: 2014-05-30 02:22:31
I purchased a MTS Ultra 3G dongal in the month of April in which i was promised to get 40GB data at high speed upto 9.8 MBPS @ Rs999 p.m. & in the begining it worked fine. However after 15 days,speed became slow & went as low as 200 KBPS. When I contacted customer care they said that my area is a poor coverage area hence they can not provide speed more than 200 kbps. Then I contacted Appellate MTS Delhi & got even worse response. When I asked appellate to solve my issue & if can not resolve then refund my money, they straight away cancelled my account and when I asked them about cancellation request then they revoked that however put my a/c in no payment. Now my concern is if my area of residence is poor coverage zone then 1. Why I was offered the dongal on confirmation that it will work perfect 2. how come dongal worked fine for initial 15 days 3. What would I do with the dongal worth Rs 1500 4. For what service I would pay Rs1000 pm Hence please advice how can I take legal action.
Posted On: 2014-05-28 11:10:51
I have been experiencing worst situation with ACT,as there is no service since 10 days after repeatedly calling the customer care on daily basis,no one is responding and resolving the issue.I have made 6 month advance payment of 6732 Rupees,now i think i made mistake of paying in advance.ACT people are active only when they are collecting money after that they will forget about customers.and behave rude with even women when they come for repairing things.regarding this owner of building has registered police complaint also.Please help me with this.I want my hard earned money back.Kindly look in to this issue.
Posted On: 2014-05-27 12:12:56
I got a Tata photon connection, Photon no -9213093495, in March 2014. Since beginning I was having problem with the speed and I filed complaints with the customer care through phone and emails. They did not resolve it within their stipulated time lines when I escalated matter, it was informed that their connection site is down in sector 19 and the issue cannot be resolved till 20th June. I asked them to adjust the bill for the data I could use and not for the full data which I could not use due to their connection/network failure and take their device back and refund my money of for the device as I needed internet connection for my daily use and I am not able to use it for the last 1 month. Due to similar issue I had got the connection disconnected 2 years back on the same device after 1 month of usage. The device is of waste for me as I cannot get connection from any other service provider on the same. They are not responding to my repeated emails. I want to file a case.
Posted On: 2014-05-19 18:35:10
I've bought a alliance broadband internet connection which was activated on 25th of April,2014 the plan i've selected includes 1mbps international bandwidth,upto 4mbps on night.and peering speed of 25 mbps,and this is where the problem started I'm not geting the peering speed at all. so i want my installation charge back and they can have there connection. i will be much obliged if you can help me regarding this.my plan name is preferred http://alliancekolkata.co.in/tariff.php
Bhuwan Chandra Pandey
Posted On: 2014-05-16 14:42:02
I has purchase a data card from MTS. points of complaints:- 1. That was already sold to somebody. 2. Wrong commitment to me by Sales Executive. What I Do? Call me please 9871822886
Posted On: 2014-05-15 13:44:22
Hi Team, This is Sanjay Swami and I have taken ACT broadband connection 2 weeks back. On 11th May I logged a case for internet is not working (0002055071). Since last 5 days my connection is not working and I called them more than 100 times and even send them email also and they are saying different answer all the time. Even they closed my complaint without any information saying that issue has been resolved ((0002055071) and when called them again they said you to open new request and we will check , so I have opened new case number with them and still no call no message about anything . New Complaint number is 0002068003. Now I am totally frustrated and I need my deposit back So requesting you to please help me one this. Thanks Sanjay Swami 8105595977
Posted On: 2014-05-13 13:26:55
TIKONA broadband service has charged me 2000 rupees by threatening to take me to court inspite of it being their fault
Posted On: 2014-05-11 16:53:05
I had bought tata photon max from univercell bhandup about 3 months back. Till date it is not activated. I have submitted all sets of documents 3 times so far and every time when I go back they would say your documents didn't reach us or they were not clear or they are rejected because some idiot made a mistake of submitting the documents under different product name. What are they doing with the documents submitted. Both universes land the guy from tata photon - Mahindra keep saying that it will be done tomorrow. Now they even stopped answering my call. I haven't seen such pathetic level of service anywhere before. MEID no. A00000490FA3D7 PESN no. 80B83FDD S/N K4SBYA9383002875
Posted On: 2014-05-09 15:39:11
Airtel Fixedline/broadband Service took order for upgradation of plan from 2Mbps to 4mbps connection with 30Gb FUP at Rs.1649 per month.Order no:15818899 dated 5 May 2014. I was promised upgradation within 8 hours. Airtel cancelled order without my consent or informing me. On calling them repeatedly for 3 days I was finally told that said plan was not feasible in my area. However Airtel executive himself suggested a different plan with 4Mbps upto 40Gb at Rs. 1249. I accepted the offer and placed another order for the suggested plan. Order no. being 15855409 dated 8th May 2014 at 7 PM. I was again promised upgradation within 8 hours. Now after calling airtel again, I have been told that even the 2nd plan is NOT feasible in my area. I consider this a breach of contract, along with unnecessary harassment and misleading information from Airtel authorities.
Posted On: 2014-05-06 17:40:33
I, Nisha Vachhani, holding relaince subscriber No. 8444940404. I had called their customer care dept. on 10th April 2014, with a request to terminate my services, complain no. 218996204. To my surprise today when I called to re-check about the status, I was informed they have taken a migration request but not a termination request. I would like to highlight this is not my first unpleasant experience with Reliance. I had experienced a similar taste before, holding relaince subscriber no. 8100930466. There again I had to pay Rs.1500 extra because nobody took my request then. I would request you to kindly look into the same, as am in no interest of paying a single diem extra for services which I have not used. I want my services to be terminated with effect from 10th April 2014.
Posted On: 2014-05-06 11:30:27
I have been asking to cancel my request since past two months. I have raised around three requests now and have no satisfactory response infact I lost all the respect and interest in Tata Photon services after experiencing this kind of inefficient staff and concern towards the customers. Every time i raise a cancellation request they will say the request is raised and cancellation will occur after 7days and after around 10 days a new person will be calling and will say a new offer is awaitng for you and please avail it and when i say my device is already cancelled and i got a message they will reply that..NO NO NO...Its in active state and you have accepted to retain it... I cant use vulgar language here and my anger has gone beyond limits after this kind of response..
Posted On: 2014-05-05 09:52:30
I had paid Rs 1974 to You-Broadband for new connection, but they have neither provided any connection and nor they are refunding my money. I had complained many times to 9825286495 number, this number as per their site belongs to Divya Singh. But as per lady, name was fatima. I had taken this number from their site only. http://www.youbroadband.in/contactus/appellate-auto.php I am following up since long time and feeling mentally harassed. I had done online payment through ICICI bank net banking and can give significant proofs for the same.
Posted On: 2014-04-29 16:59:56
My phone No.0474 2459648 With internet (Rs.500/ scheme with 20% discount on retired govt.employee) Since inception I was regularly paying the bill but I am getting message that Rs.700/ is due how it comes and what is the calculation. Once I was told there is mistake it will be rectified. How this message is coming often. Please do the needful. I want details of bill and paid and balance please
Posted On: 2014-04-28 12:04:00
I am based in Ahmedabad and i have a You Broadband wifi connection at home. My internet connection has been down since the past two weeks, i.e., from the 14th of April this month and is not in working condition till now. The three major problems i am facing with this are: 1. The customer care department is difficult to reach as i had to hold for almost 8-10 mins for the customer care department to respond. 2. Secondly, initially when i called, they refused to take down my complain, saying that maintenance work is on and so the internet will resume in a while. On the 22nd i called up, they said the complaint will be resolved by 12 a.m. One the 23rd morning i called, and they said it will be resolved by 5 p.m. The next day i called up, they said itll be resolved by 12 a.m., and even the next day, on the 26th, they said it will be resolved by 4 p.m. Then finally the same day they took down my complain. Yet till today nobody has turned up at all, and there is no favourable response.
Posted On: 2014-04-25 18:06:44
We have a corporate connection with Vodafone for the past many years and were sent a bill for Rs.20,000+ for a datacard (Internet Dungle) connection recently; whereas the average monthly usage charges in the prior 3 months was Rs.2000/- and about Rs.1000/-preceding that. We requested for details of the usage which was very reluctantly( for reasons known to Vodafone) were sent to us but with incomplete information. We mailed them(attached) as the due date for payment was nearing, to send us the clarifications as well as to why and with whose permission Vodafone has enhanced the credit limit of the said datacard to Rs.15200/-; but never received the clarifications sought. However since we did not receive the clarifications,we could not make the payment and as a consequence Vodafone stopped not only the connectivity of the said datacard but the outgoing call services to all our mobile phone connections and then the incoming facilities of the connections causing immense inconvenience to
Posted On: 2014-04-24 18:32:03
Respected Sir i have post-paid tata docomo gsm network connection which was converted into postpaid from prepaid on !st aprail ph. no. 8274980424. my bill no 1714831852 dated on 17-04-14 is seems to be generated excess bill of data used . because of network speed my phone cant use more than even 500 MB data in a month , even from 10AM to 6PM I use wifi of my college and in starting day of my postpaid connection I used my rooms wifi every night despite of these my data used bill is generated over 134392 MB and bill amount is Rs.134392. I can challenge I never used this much data and the data used generated is totally fault. Please consider it sincere case and solve my problem. I am looking for quick and positive response from you. Regards Krishna Kumar metropolitan
Posted On: 2014-04-16 20:18:49
i am recently using alliance broadband connection for 3 months it was giving very good speed but now its not giving the speed it should give i m having a premium plan of 1200 per month and so as i am not getting the speed i called the tool free number and despite of repeatedly calling they have ignored the problem and if i call the hub they say to call in the tool, free number and vice versa.
Posted On: 2014-04-14 19:09:04
I had taken an internet plan from Tata communications. And paid an advance of Rs. 5516/-. Installation was done but the connection was not activated. I was told by the executive that the billing will start from the date of activation. However, the service provider has charged from the date of installation. Now, they are alleging that I should pay them an amount of Rs. 2084/- for the unused period. I have asked them for the usage data. But they are not providing me the same. I have also sent you an email providing the details of my complaint. Kindly guide me through.
Posted On: 2014-04-12 14:58:36
I have subscribed to local cable provider. Their office address is - IA-272, Sec - III, Salt Lake City, Kolkata - 700097, Phone no - 23355377. Times of India is also part of the package. The channel is blocked for last 5 days. When I inquired when the channel will be available they said they don't know and not sure when the channel will be available. Please help me to resolve the issue so that I can get the uninterrupted service of the channels I am paying for.
Posted On: 2014-04-11 20:54:01
Hello, We had recently subscribed to Yash Matrimony , Raipur by paying Rs. 3,600 for 7 months based on an advt in Times of India for a groom. In response we received around 10 extremely hi-fi profiles. For more details they asked us to pay a subscription fees. Once we paid for them, we received details. On contacting at the numbers of these profiles, we came to know that most of the people were married couple / few years back or the numbers were not valid. Additionally, these profile members mentioned that they were not aware of Yash matrimony. It was evident that Yash Matrimony, Raipur had procured these profiles through unauthorized sources. We were followed by an account manager at Yash Matimony: Preeti (+91-8962-220666, +91-7509302979). They have cheated us and sevral others. Yash mtrimony should close down and pay us back.
Posted On: 2014-04-10 14:01:23
This is to inform you that I am facing signal issue with my Reliance post paid netconnect plus no. data card no. 9373536652 from past two months i.e from Feb 2014 till date. I have register complaint about this four times so far in reliance in last one month following are the complaints nos. 3792301097 dated 25/03/2014 217383331 dated 01/03/2014 218187633 dated 21/03/2014 218507462 dated 29/03/2014 Every time I am informed that it is because of some technical issue & will be resolved shortly but so far nothing is done. In my last complaint 21857462 it was committed that it will be done in next two days still no improvement. Today i.e 10/04/2014 I once agained called the Reliance sectrait office call center no. 18602002011, but today also I got same feedback of technical problem & they also did not confirmed when this issue will be resolved, reliance is raisng bills to me without any sevice. I request you to pls look into this matter & help me in resolving my problem
Posted On: 2014-04-08 21:07:31
Hello, from past One week, I am facing issues with ACt broadband, they have promised to fix my connection thrice and failed. THis is mental harassment as I have spent hours on phone talking to them however with no help. For past 10 days I have not been able to work out of home because of false promises from. This was also escalated to the Nodal officer with no helpe. I would like to file official complaint against them. here are the details of the calls and complaints 31 Mar - 0001887351 Shyam Floor Manager 3rd april 1899405 Harish Rao-Floor manager Uma Shankar- Floor Manager. PLease advise
Posted On: 2014-04-06 20:44:07
My reliance broadband is not working from thursday night and regarding this i compalaint to customer care @ 9am friday morning. The customer care told me that it will resolved within 24 hrs. Today almost 60 hrs complete but my problem not solved and their high authority also keep their hands packed. I lost my money,time and work with goodwill in these hours.
Posted On: 2014-04-04 12:20:52
Dear Sir/Madam,i took connect wifi connection few months back,due to frequent speed or connectivity problem i contacted customer care so many times but never got any proper response. 1 written complaint in sec 9 office is still pending from last 1 month.Due to the same I stopped their payment but till now they are not responding and disconnected the connection.I am ready to pay but they are not giving me the services which they committed. Kindly help me as I am facing mentally/physically and monitory loss.Also, I am expecting looking forward for the compensation for the loss i suffered due to connect poor services. Regards Bharat
Posted On: 2014-03-27 09:48:55
On 25th March 2013, Reliance Broad Band Network was completely down in the whole of India for more than 48hrs,how to get compensation interms of rebate in the Bill? Is there any TRAI recommendation for this?
Posted On: 2014-03-27 07:37:31
I have a working period of 4 years and the epf account statement shows various missing entries and also missing with the interest to be accured on the deposit in the EPF account for the year 2012-13. I have filed many grieviences with the EPFO for the clearing of the same but no action is taken yet.
Posted On: 2014-03-24 15:56:09
I opted a connection of Aircel for 3G services but I am failing to access from my room as there is no network at my room at 1st floor & it is in prime location. Whenever I need to access I need to take the laptop to my balcony or rooftop. So, it is very hard for me at midnight i am carrying my laptop to me rooftop or balcony whcih I supposed to access from my room as they advertise in all the mediums. I lodged a complaint to them & their representative came to my home & found I am true but the problem is that they are not resolving the problem now. They are saying to resolve my problem they have to cost a lot since my area is having some problem with 3G. But I guess this is there lookout that what will be cost or they should have advertised prior my buying their connection that my area is having some problem,then shouldn't have bought from AIRCEL. AIRCEL 3rd Floor, Globsyn Crystals Building Plot 11 & 12, Block EP & GP, Sector V, Salt Lake, Kolkata - 700 091 Tel: 9804099011
Posted On: 2014-03-15 09:08:31
My data card number is 9311907405. My Billed amount till the month of Feb'14 was Rs 1615 . I received a call from one of your vendor 'Krishna Services' for collection of dues on 3rd Mar'14. I asked them that i would like to discontinue my services as they were completely unproffesional on call and were calling late in the evening.The name of the agent was Raunak and was calling from his personal Mobile number - 7840087839.I asked him why my bill was high as I haven't used my data card at all in Feb'14. He said that he can see that and later took approvals from his supervisor and advised me to pay Rs 1100 and promised that my data card will get active and sent me a email confrimation on 8th Mar for the same. I made the payment on 9th Morning , however card did not got activated. I called up Reliance customer care they said card cannot be activated as some amount is still due. I called up Krishna Services, they said I need not pay anything and they will get it activated by evening. Today is 15th Mar and my data card has still not been activated.
Posted On: 2014-03-12 06:55:04
Dear sir/madam, I had purchased a datacard with mts(8925970807) on 10/02/2014,had frequent network disconnection and stopped working after 19/02/2014. I had placed several complaints to solve the issue and also requested to refund my amount paid for the data card with customercare and appellate authority, My claim had been rejected by customer care and over and they started charging and generating the bill for the same. I had finally escalated the issue to trai after appellate authority, Kindly assist me further. Regards, saravanan.A
Tribhuvan Babu Sadineni
Posted On: 2014-03-08 16:24:22
I have been using the Reliance NetConnect data card for the last two years. Since Sep'13 the broadband connection has not been working. Inspite of various complaints , there has been just one phone call to confirm the complaint, but no technician was sent to correct the matter. I discontinued the service after waiting for two months. In spite of this the RELIANCE NETCONNECT keeps sending the monthly bill and keeps calling for dues. Last month I received a Notice from one Mr. Shadab Peerzade, claiming to represent Reliance Broadband services, saying they would drag me to court over non-payment of dues. Kindly guide me on this bullying Tactics Reliance Netconnect is resorting to. Still there is no effort on their side to correct the matter.
Posted On: 2014-03-07 20:24:53
Continues distubence in net connection and after calling no action is taking place and worker is telling to call the next day
Posted On: 2014-03-04 16:49:37
I have purchased Padmini Juicer on 16 Feb 2014 (order no.-9187366 ) and made payment of Rs.1339 as well, but since then there is no update from their side despite my repeated followups through mails, calls and even complaint ticket. I am really shocked and surprised to see such a worst service. No one from Rediff shopping is bothered about replying to the mail sent on 21 Feb and worst part is the complaint raised on 22 Feb is still unanswered (complaint no.-103822580266).I want these guys to be sued for customer cheating and fraud. Please help in getting this issue resolved..!!!
Posted On: 2014-02-26 18:21:42
I WANT TO LODGE COMPLAINT AND DEMAND JUSTICE AND DAMAGE FOR HARASSING ME WITH INSULT AND WRONG CLAIMS. GUIDE ME WHERE TO FILE COMPLAINT WITH DOCUMENTARY EVIDENCES.
Posted On: 2014-02-25 12:39:35
As a Bsnl subscriber since 2011, I along with 30 more society people facing trouble of disconnect and No network for more than 8-10 days in a month. We filed complaint in BSNL but both are non responsive. Please guide us because after paying heavy bills if we are not getting services then how to handle with these guys?
Posted On: 2014-02-19 15:16:01
I paid Hathway for installing wifi connection in my house on 4th Feb 2014, when they came for installation they said i will have to pay extra for wifi connection and for the amount i paid i will get LAN connection. I did not want LAN connection hence i cancelled my subscription. They informed me i will get full refund of my amount. Have been calling their customer care center since past one week now, everytime they say they will make their billing department give me a call about my refund query. Its 19th Feb today and i haven't received any call from them regarding refund nor have i received the refund. The receipt number provided by them is as follows: SLRISP/38576
Posted On: 2014-02-19 09:38:21
I have a connection from ACT broadband which has been down for over 12 hours now and when I raised complaint, they said that it will take 24 business hours to rectify it and it which is totally un-acceptable. I do understand that I have signed to their terms and conditions but on value basis this is really bad. I had an Airtel connection for 2 years before this did not have even single day of outage and within 1.5 months of taking ACT connection I'm facing the issues. The problem is the quality of service is very bad. Another outage and I'll be out of ACT and back to Airtel. This is to ring to notice in public forums about ACT broadband doing bad service overall and behaving unethically.
Posted On: 2014-02-18 22:56:18
im Rahil from Kolkata, few months back i discontinued my internet connection with Tikona Digital networks. i was told that i would get back Rs 900 as soon as i return the devices. and in that month my outstanding amount was Rs 300. so i decided to pay the 300 rupees only after they paid me the 900 rupees for returning the device. after 1 month i got a call from the delhi high court that i have to pay Rs 2000 to close the case that tikona has filed against me . i got scared and paid them the rs 2000 through online. i dont know why did they file a case against when i did nothing at all. i wrote to consumer forum but got no help. i dont know where to go. please help me. i have called tikona various times for this but they never transfer my call to their senior supervisor. this is fraud. please help
pratap kumar gayen
Posted On: 2014-02-15 16:28:02
I need to surrender BSNL broad band along with land line(2428-1459) and also visited the local office for the same.But they show me an office notice/order stating that up to 31.0.2014 no request can be received for broadband/land line disconnection.
Posted On: 2014-02-11 13:23:42
my airtel sim no.9717330579 i just recharged 3g data plan of RS.955 OF 6GB on 2-2-2014 at around 2:45 pm. I started using it but i find some abnormal deduction occured around 7:30 pm when i am seeing the video of 1 hour but after an half hour i disconnect internet check balance data its 4 GB HOW'S IT IS POSSIBLE THAT WHEN SAW THAT KIND OF VIDEO IT COSTS 300 TO 400 MB DATA DEDUCTION AND NOW 1.5 GB DEDUCTION PLEASE CHECK THIS DEFAULT. CONTACT ME ON MY ALTERNATIVE NO.8527253384 PLEASE DO NEEDFUL AND REFUND MY INTERNET DATA WHICH WAS WRONGFULLY DEDUCTED!!!!!!!!!!!! THANKS ASHISH GANDHI
Posted On: 2014-02-10 17:49:50
I have purchased Device number 9152119058 was sold to me by giving me the assurance of above 5mbps speed . and nitin thakur also promised me that mts is better than tata docomo which I am currently using .I paid them Rs.2400(cash) they handed me wifi device but after installing it I got a shock of life .it was providing me only upto 1mbps and to the horror sometimes only 200kbps.when I contacted nitin he told me that that some maintainance work is going on the server and the speed will be restored in a day or two. But after a week the thing is same.even after complaint I was told by the customer care that I will only get maximum of 1 .5mbps and thats the final offer by mts to me.now i got a call from campany and they say that they cannot provide the speed of 9.8 mbps and offer me only 1to 2mbps speed. this is the clear case of fraud . regards amit sharma 8171268618
Posted On: 2014-02-05 16:45:40
Subscriber ID: 1109617068 Plan : 4 mbps Name: Shashank Agarwal Mob. 9560872613, 8130785377 Dear Sir, 1. From the beginning to till date i can not use internet properly. there is a 4mbps plan, and most of the time the speed is in under 1.5 mbp, and many of time its under 600 kbps or lesser. 2. i was called to tikona Technical Support No. (022-40629629). Tikona people says- - sir, it could be some network issue, please restart the device. i did, and after few hours i loose the connection. OMG, i am trying to connect..connect.., but doesnt work. then i reach to device and restart it. OH, this device works on restart(How Ridiculous) 3. I requested to connect senior officer, tech team scheduled a call back for me approx 3-4 days ago. but i havent receive any call. 4. i have registered a compliant for this issue before 2 or 3 days ago. but nobody respond on it. here is the compliant no.1-3011642642. They didnt solve my problem till now. i have paid him Rs. 2600/- by Credit Card.
Vinod Y B
Posted On: 2014-02-05 16:33:21
I am facing problem to access internet thru my Tata Docomo Data Card since Oct 2013. Inspite of repeated service requests and complaints to the CSC, the problem is not rectified so far. I keep on getting reminders to pay the bill only, but no response from the service dept. Recently I was told that they would go legally if I dont pay the bill. Please provide me justice, as without able to use the card why would I pay the bill? This is not the way to treat customers.
Posted On: 2014-02-05 00:56:51
Hi my name Saravanan Mudaliyar, from Malad My company name - Host Web Solution i'll already stopped the service but just dial continue ECS deduction on my bank account No 1 worst service is just dial, my request beware of this fraud company, Excutive Name - Viral Bhagat Excutive Mobile - 9819468575
Sugyana Kumar Sahoo
Posted On: 2014-02-04 12:27:25
Hello Sir/Mam, I have purchased a net connection from Reliance(Net connect number - 9330912653). Now its around 1 month it was getting disconnected. i am lodging complaint again and again to the reliance office having the complain numbers 215415606,215906736,216126315 respectively. But Every time they had just given me the assurance to solve the issues within 3 days.But till now no positive sign from their side.I am getting fed up by contacting them again and again. When I visited to the nearest web-world(CIT Road branch,Kankurgachhi) I just got the reason that it was disconnected due to a negative address verification.(The rason for AV- is ,because i hada told them to come either before 11 am and after 10 pm or on saturday and sunday). But No one came for a physical verification to my residence.Again I had made request to them almost everyday in between 12 to 25 of January. But nobody does not come.Everyday they are saying that , they would send at the next day.
Posted On: 2014-01-29 19:46:58
Dear Sir/Mam I want to convey that my broadband bearing telephone number 0191-2463043 is not functioning properly since ten days ,we have already registered complaint via customer care and as well as the concerned officer sdo channi himat via complaint number 1004007013,dated 24-01-2014, even than broadband is not yet restored by the bsnl organization jammu ,while as we are the customer of this company since 1996 and are paying fee and rent charges regularly.Moreover the concerned officer was requested time and time again for the change of telephone wireline as the telephone wireline has exhausted its life span.But concerned authority is not bothered about the matter.In view of the above the proper action must be taken.So that we may not feel inconvenience near in future.
Posted On: 2014-01-28 18:07:26
Purchased a Internet Connection from MTS (Dongle) on First Week of Aug'13, from the very beginning day it doesn't works, I have complain them several times but they don't solve the problem, instead of solving the problem they told that they found the device is running fine shows in their terminal. After 15 Days they send a SMS for Bill for Rs. 800/- (more/less). I told them that I pay your bill but you have to solve the problem fast. After 30 Days from the 1st SMS for bill comes, they send 1 more SMS for Rs.653/- & call me and my wife for several times that if you not pay the amount we will send you to court or can be more than this. Now they have told us that they have give a Fraud Case with case no. 201714. Mr.B.Rana is the lawyer(07838305489). Today 1 lady call me and told the they have give a case with a no.DL91017, with same Mr.Rana. I have called him for clarification but he does not response. NOW WHAT I WILL DO. PLEASE GIVE SUGGESTION OR DO WHAT EVER YOU THINK BEST.
Posted On: 2014-01-28 16:26:24
I had purchased a MTS data Card for internet connection a month ago for Rs 1400/-. The company hasnt installed the device yet nor has satisfactorily responded to any complaints submitted thereon. Kindly resolve the issue at the earliest.
Posted On: 2014-01-22 20:26:44
sir i have paid my tata photon bill still im being harressed by their lawyers and they are not disrupting my connection
Posted On: 2014-01-14 16:38:15
I have been holding Metronet broadband for past two months. I have paid 1000rs as deposit and took 1399rs prepaid plan for 10mbps speed. For past two months there has been lot of disconnections in the service, it will not work for a day or two. They have provided Service contact numbers and god knows when they will pick if called. I have to send messages but there wont be proper response. When i approach them they tell server issues and other issues and dont respond properly. They wont compensate me with extending connection for even single day as it is a prepaid connection I am losing money and getting frustrated. They still cheat other people by providing pamphlet stating uninterrupted connection. Their speed is also limited and not as promised, they have little limitation like shared IP which they didnt inform while providing connection. I feel this is a genuine case of cheating customers who should stop their business till they fix their own infrastructure.
Posted On: 2014-01-11 14:56:48
Dear Sir, I Nitin Yadav, using TATA DOCOMO broadband connection having number is 0200802985. My connection is not working and i called them and they told me that you will have to wait gor 2 days. I asked them to transfer the call to their senior but they didnt do that.
Girish Kumar Goyal
Posted On: 2014-01-10 12:58:00
I am harrashed by Tata tele services to pay an amount of Rs. 583/-. this account was settled by me for Rs. 208?- paid cash via ITZ Pay on 03/10/13. Kindly do the needful & help
Posted On: 2014-01-03 23:45:05
Tata Docomo has deducted un-necessary 1GB Data and Rs. 200 Balance from my Tata Docomo SIM Card as a internet charge, even though we had not used even 50mb Data from the account. After complaining to their consumer care, they are not listening the problem and also they are not ready to provide balance return for the un-necessary deduction and also not filing the complains.
Posted On: 2014-01-03 17:36:02
I was a subscriber of Tikona Digital Networks, I discontinued using their services as it was not working for 2 months after settling all the payments. They still sent me a last bill which i was asked to ignore. After a year i got a call from their legal team who threatened me of a legal action. In this one year there was no communication from the company. I seek help from the consumer forum.
Posted On: 2014-01-03 13:23:06
Applied for an internet connection but did not get and neither got the refund of security deposit of rs 500. No one is responding to my complaints.I applied connection with all documents in Name of KAMLESH who is my roommate.
Baljeet kumar singh
Posted On: 2014-01-02 20:58:57
Sir, I had taken a 3G dongle sim of Aircel that is not working properly and company representative is not responding. With thanks Baljeet kumar singh
Asim De Chaudhari
Posted On: 2013-12-31 16:27:22
I am a Broadband subscriber of SSV Cables in New Panvel at my resndence. The service is very poor. Connection is disturbed half of the month of very solw. They have not done any thing after several complaints
Posted On: 2013-12-30 18:46:56
We are subscriber of your hathway internet service, in Oct we have upgraded to internet service from 2mbps to docsis 3, from the date of up gradation we are facing severe connectivity problem. we are frequently loosing connection on every day. We lose internet connection after every 15-20 minutes many times a day for a interval of 30-90 Minutes. we have complaint but till date a permanent solution has not been done. The following are the Complaints Complaint No. Dated Executive name 8928193/89828211 02/11/2013 ---------- 8961754 12/11/2013 ---------- 8928319 18/11/2013 Nikita Dalkari 8990344 19/11/2013 ----------- 9063347 06/12/2013 Sundeep Gupta 9068394 07/12/2013 Arib From Last 2 month we have complained more tha
Posted On: 2013-12-25 15:25:56
On 14th oct 13 i gave termination letter and paid all dies but i was not given any receipt of money received & termination, we are getting calls daily for payment, reliance needs to first update their records & also needs to have proper mgtmnt..I need urgent resolution
Posted On: 2013-12-25 14:18:14
TATA Docomo is constantly harassing me for money, when I haven't used their services for over two years. They are telling me that an amount of 2426 is overdue for my TATA photon connection, which I haven't used since 2011. They are demanding I pay a sum of 2426 by 27 December, 2013. Please help me. I have not used their services since 2011, how can they claim money from me?
Posted On: 2013-12-21 10:00:03
I bought Vodafone 3G dongle at price of Rs 2100 which included prepaid recharge of Rs 497 on 19-Nov-2013. Vodafone claim that it provide 3G service atleast above 3 MBPS (to 14 MBPS). However, i am getting speed of 10 KBPS from starting. I have made around 3-4 compliants in Vodafone about the speed. But till date Vodafone customer care had not resolved this issue. I want that either Vodafone resolve the issue or provide my money back for data card and recharge amount.
Posted On: 2013-12-20 22:48:04
Dear sir, I had applied for airtel broadband connection and airtel executive came to my house and gave a form and collected 2000 rupees in October, 2013. Until now they have not given money back and one of the executives said that there was a guy called Vinod and he took money and ran off. I'm fed up of running behind airtel and have spent 1000 rupees calling airtel fixed landline helpline. I am seeking justice from my Karnataka government. _________________________________ Namaste Karthik Arcot, You wrote in on 22-11-2012, regarding refund for new connection. airtel regrets the inconvenience you have experienced. We have already registered your request. Your Reference number is 24975392. Our team will contact you by 13-DEC-2012 06:30 PM with an update on the same. Thank you so much for choosing to continue with airtel. We welcome your feedback. Warm Regards, Sowmya Thiya Krishnappa customer care bharti airtel limited. www.airtel.in/f1
Posted On: 2013-12-20 20:37:51
hi, this is shivaprasad from bangalore, i had purchase a datacard of mts, i raise complaint against speed issue in their customer care, but what they did is simply closed as their decision they not taking any feedback from customer, from beginning i phased the speed problem but they have not taking any proper action for that against this issue i have send mail to higher authority which they are mentions in their website but i had not getting any call from them, they closed them self which is logged a complaints in mts, please put case against them, they have simply cheating a customer and making money, if they dont have a serve better ask them to close company why they cheating us.
Posted On: 2013-12-17 03:23:08
Got harrased and blackmail by broadband provider to pay money..realy need your help
Posted On: 2013-12-16 14:46:56
Hi there, this is in regards to my reliance net connect no. 7483230973, my connection is a IBM corporate connection, i am the most dissatisfied customer & i am just not happy with the way complaints are handled by them. it all started in the month of Aug when i called to change the bill pan to 2 GB unlimited from 10 GB unlimited, instead of activating 2 GB unlimited plan they have activated 2 GB limited plan, which is not a IBM corporate plan & thats not the plan i requested for. i called the customer care dept & raised the complaint on Nov 12th about October bill issue (complaint no 211962646) & also told them that the plan was supposed to be 2 GB unlimited & not 2 GB limited & asked them to change same with immediate effect, however that was changed only on 26th Nov which has lead to Nov billing issue (complaint no 213494716). On 12th Nov Mr Mohammad from the Appellate office called me & said that he can not resolve Oct bill however he can resolve Nov bill, please help.
Posted On: 2013-12-15 17:25:32
Dear Sir, Paid in full for ACT BROADBAND INTERNET SERVICE almost 2 months ago. Connection not yet granted. Have followed up with their team on multiple times. Have complaints 5 times on the following number 080-42840000. Received only false commitments & deadlines. On 2 occassions have ensured my availability at home while I had to sacrifice my Work to accomodate timings of ACT BROADBAND team to come to my home and execute the installation. Kept waiting but nobody from their team came for installation. Before the payment was taken had to follow up for the submission of the documents for almost a month. Last call received was from the following number 8067695555. The person on the other end promised completion of the pending work on 14th Dec. When work dint happen. Today too I called up at 2.20pm requesting to talk to a senior representative of the company. I was told I would get a call in 30mins. The call never came. Overall it has been a harrassment of 3mths. PLEASE HELP
Posted On: 2013-12-09 14:20:14
Complain against Airtel broadband. They sent a representative to our house to collect a payment of Rs 5979. We made the full payment, and requested that the connection be transferred to my name. All the required documents were submitted. A few weeks after making the payment to their representative, our internet connection was cut, and we were informed that their system showed that a payment of only Rs. 2000 had been made. The change in name had also not been made. After further correspondence, they asked us to mail them a copy of the receipt we were given by their representative. They then told us it was not a valid receipt. After repeatedly contacting their customer service through phone and email, and even visiting their customer relations centre, they have failed to give us a solution. Their highest redressal authority sends automated replies. They have consistently crossed deadlines set by themselves. It has been over a month now, this has caused us great inconvenience.
Posted On: 2013-12-07 19:28:40
i am a doctor currently working in midnapore medical college & hospital. a week back a vodafone representative SUJATA(8017607653) called me and told about an offer of a postpaid connection for 3g internet. i mentioned to her that i would use it in wifi router to use in ipod touch and if it would be possible. she mentioned it would be no problem. the sim i was given was defective and i got it replaced from vodafone store midnapore. it's number is 9830600513. with it there is full network, but when i tried to open my browser it said not connected to internet. i told this to vodafone store representative, they could not understand the problem. i called SUJATA a lot of times and as well spoke to DIBAKAR SAHA but all were useless. they did not give me any complaint number. all of their promises and commitments were all false. DIBAKAR SAHA said a representative will visit me personally but no one came. i visited the south city vodafone store, but it was useless and they behaved very badl
Posted On: 2013-12-07 01:19:35
SUBSCRIBER OF RELIANCE BROADBAND CALLED 38 TIMES TO CUSTOMER CARE TO GET HARD COPY OF MY BROADBAND BILL HAVE SENT EMAIL TO RCOM APELLATE AUTHORITY NODAL OFFICER.ASKING FOR HARD COPY TO BE SENT EACH MONTH BUT NO ACTION BY RELIANCE.DUE TO THIS DEFICIENCY IN SERVICE HAVE GONE UNDUE MENTAL STRESS AND SEEKING RS 10 LAKHS DAMAGES.PLEASE HELP ME TO GET MY HARD COPY AND RS 10 LAKHS FOR MENTAL STRESS AND AGONY.RELIANCE COMMUNICATION IS SO ARROGANT THAT THEY THINK THEY CAN GET AWAY WITH ANYTHING.NEED DAMAGES RS 10 LAKHS AND HARD COPY EVERY MONTH.TRAIL MAIL OF MY COMPLAINT AND AUDIO CLIPS OF 39 RECORDINGS FROM CALLS MADE TO CUSTOMER CARE IS AVAILABLE.HELP ME PLEASE.
Posted On: 2013-12-06 23:37:34
I am using mts data card postpaid connection and for past three days my data card has barred and reason company people are telling that i have not paid my bill on time .now they are telling that by mistake my connection had been barred as i have made my payment on time . everyday am giving them call regarding restoration of my connection but still my connection has not yet started. Please help me regarding this as i dont want to continue further service with mts and i want to surrender my connection .please help me from mts service provider
Posted On: 2013-12-02 10:42:15
I have purchase TATA Photon Plus device for 1500 at the time of purchasing this device they have offer me speed upto 3.1 mbps with prepaid connection at Rs 650 5 GB unlimited plan but this device is not working properly I'm getting speed hardly upto 256 kbps & since day 1 I'm doing follow up for getting resolved this problem finally when I called on their customer care no i.e 1800 266 121 they are telling me 256 kbps is the minimum speed limit which we have offer this is the false statement they are mentioning now they haven't told me this at the time of purchasing device why should one go for high rental plan for getting this minimum speed which one can get on low budget also I told them to deactivate my Photon they are telling me it will take minimum 15 days & bill will be generate which I have to pay I'm not going to pay them single rupee and also I want my money back which I have paid for device my photon no is 9222206784 for your reference
deepak laxman jadhav
Posted On: 2013-11-30 19:57:35
i was used tata pholoton internet survice for last 7 manths in july 18 i paid all bill and close my net service requiste in TATA galary ghatkopar and same time i sent mail also but still they do not close my net connection and also not provide any acknowlement silp for any customer . please help me
Posted On: 2013-11-30 17:46:43
I took a tikona internet connection on 25th November 2012. The connectivity and service provided by Tikona was not good right from the start. Finally in March, I disconnected the service and cleared all the dues. I received a confirmation mail from tikona mentioning that my pending dues are 0 Rs. A Tikona personnel collected all the equipments from my house somewhere near May/June. Recently, I received a call from an advocate informing that a case has been filed against me and a warrant would be issued. I was informed that I need to clear the dues. On contacting the customer care, the representatives say that the modem was not returned and hence a due amount of 1500. I have returned the modem. Please help me against this harassment. Regards, Sagar B Bhokre
Posted On: 2013-11-30 10:57:11
Dear Sir, We had written several times to Tikona Digital Networks for disconnection of our services as we were leaving the place of residency and received their call to confirm the same but since july they were not contacting us and writing to us unable to contact even though they were serving us bill's though there were no usage. And now we are getting threatening calls that they will take us to court and issue us notice and we have to pay heavy penalties. When we asked for disconnection they say they were not able to contact us and now they are calling us to threaten us to pay the penalties and outstanding bills though we are not using the service since months. Hence we request you to kindly help us out with the same.
Posted On: 2013-11-29 13:18:08
I have been using MTS data card postpaid service from March 2013. I have never got the speed as assured by the company in my locality. I had been paying all the bills and had been asking for continuous address of my problem. I was abroad for work and my wife was using the service for the period. I returned back to India and have stopped payment as there been so service restored from the service provider. The site engineer visited after repeated complaints and have confirmed over email that there is no network in indoor as well as our door. New Site proposal sent to corporate awaiting for approval for the same. I had confirmed my location before activating the service where they assured 1MBs speed in my locality.. Need your help to assess my situation and advice judiciously for compensation if any.
Posted On: 2013-11-26 18:19:53
loop mobile company cut my Rupees twice in same time of internet first i am recharge my account for the net of Rs.57/- and same time loop company also cut my balance in my talk time because balance is of Rs. 65/- that's why loop company cut my rupees without intimate
Posted On: 2013-11-26 18:10:05
I purchased a reseller on 18 Nov, and was expecting the longin details by the day end and when didn't received, I reached your staff and requested them, that my current hosting is expiring today, so please provide me details as well support to migrate, but the response, you will get the details soon. 19 Nov, my whole set-up came to a grinding halt, was with your staff, whole day Phone / Chat / Mail, but to no use. 20 Nov, after great efforts got the details in the second half, but was not able to, go through the cpanel details, so raised a ticket with support team, who asked for Customer ID & IPIN, which where yet to receive, so again raised the ticket for the same, but no luck 21 Nov, waiting for IPin etc, without which your technical support was not entertaining, 22 Nov I choose an alternate service provider, to save my sinking ship, which was down from past 3 days. 23 Nov, you estmeed, staff came with the PIN & other details, which are useless to me So I am requesting for a refund
Posted On: 2013-11-26 16:16:15
Had been using Tikona Broadband connection from February 2013-April 2012. On April 12th, 2012, I requested the concerned company to disconnect my connection, but they did not. Now on 21st November 2013, they are demanding INR 3743/- to be paid. This is highly disgraceful and unacceptable.
Posted On: 2013-11-26 13:43:59
I Have taken Tikona Broadband connection. But I did not get there service, I have paid 2 months rent then I asked for disconnection, then they disconnect after 2 months and asking last 2 months bill, even I have not get there service. Never Tikona (www.tikona.in)technician visited to solve broadband issue.
AMULYA KUMAR SAHOO
Posted On: 2013-11-26 11:26:12
Dear Sir/Madam, I am Amulya Kumar Sahoo. I have taken Ortel Internet connection for my hostel for more than six months.Since two months it is not working. We are not getting the service but we have to pay for the fact that we have taken the connection. we are tired of calling the customer care and making complaints.But they have shown absolute callousness towards us. There are more than 20 girls in my hostel and each must have called them fifty times. I don't understand if they want my resident to call them everyday.Whenever we call these guys they ask us for 24 hrs and it's again repeated over the calls and no action is taken.But they are there in time to get the payment. I want these frauds to be punished and to have my money back. My connection details are Ortel Internet connection membership no-955013, Nayapalli-12, Bhubaneswar,Odisha Thanks & Regards Amulya Kumar Sahoo
Posted On: 2013-11-22 19:27:12
Dear Sir, I had a Tata Photone connection and got disconnected due to heavy charges. upon disconnecting we had requested them to send a final bill minus 1500 rupees advance they took for the dongle. Now somebody is calling me and threatening to pay 3000 rs i want to settle the case. all documents and email correspondence can be provided further
Rajib Kumar Ray
Posted On: 2013-11-22 11:48:45
A bill of Rs. 9324.25 was furnished against my Vodafone 3G connection no 9836028878 although the credit limit was set to Rs. 1500. I tried to negotiate with Vodafone and agreed to pay Rs. 1500 but they are saying that the credit limit is set for voice calls and not for data usage. They have also stopped my other Vodafone connection 9830300660 for over 3 months to force me pay the due amount. This is heavily impacting my official communications and business deals. Finally I agreed to pay Rs. 2500 under pressure but they are still not agreeing to settle my accounts.
Posted On: 2013-11-21 12:08:13
I am using airtel number 9810002385, Constantly facing call drop, signal problems, sound clarity, humming & echo effect on any type of call like incoming & out going both, Complaint 1000 times to airtel through out verbal , written & complaint to nodal , appellate dept, and customer care too, every dept were disgusting and proved airtel realy worthless service provider I always pay against my disrupted service , in a day atleast 8 to 12 hours I was always being not reachable to every person, I always paid my bill in time with service tax along with education cess too, But service , disgusting to disgusting and most worthless, I am really un satisfied customer, I just waste my money every time , disgusting technical team , they even does not know what to do or nor, Airtel is self declared company as number -1 service provider in India, this is very hilarious to me , Now stop my out going facilities , non payment , last time in August'2013 also stopped my out going facilities for n
Posted On: 2013-11-20 13:16:53
I am using airtel number 9810002385, Constantly facing call drop, signal problems, sound clarity, humming & echo effect on any type of call like incoming & out going both, Complaint 1000 times to airtel through out verbal , written & complaint to nodal , appellate dept, and customer care too, every dept were disgusting and proved airtel realy worthless service provider I always pay against my disrupted service , in a day atleast 8 to 12 hours I was always being not reachable to every person, I always paid my bill in time with service tax along with education cess too, But service , disgusting to disgusting and most worthless, I am really un satisfied customer, I just waste my money every time , disgusting technical team , they even does not know what to do or nor, Airtel is self declared company as number -1 service provider in India, this is very hilarious to me , Now stop my out going facilities , non payment , last time in August'2013 also stopped my out going facilities for n
Posted On: 2013-11-18 19:48:27
Request for final withdrawal of epf a/c no:MH/BAN/45665/68531 SUBMITTED IN 11/2011.PAYMENT NOT RECEIVED SO FOR.HELP
Syed Imran j
Posted On: 2013-11-18 18:49:39
Respected Sir,, My name is SYED IMRAN J, I'm using TATA PHOTON+ from 2+ years. My device number is 9243338545. Account number is 90823509. I've applied for cancellation of my device on 26th August 2013, reference number for cancellation is 377310061, and cancellation request was accepted. so i paid my last bill in October 2013. But since i got bill in November 2013 so i talked to customer care executive on 3rd November 2013 about my last cancellation request. I dint get any response for my cancellation request from any customer care executives. So please i request you to cancel my account and device and send me confirmation mail regarding that my device is cancelled as soon as possible. Regards Syed Imran J please contact to Syed Irfan J (Mob: +91 9686029630)
Posted On: 2013-11-13 01:59:26
I have asked 30 times for my reliance hard copy bill.They have not provided me wireline bill.
SANDEEP KUNNATHU NM
Posted On: 2013-11-12 10:51:07
Dear Sir/Madam, I have been using ACT Broadband Internet connection and recently shifted home from Hennur Cross to Koramangala. I had requested to shift the connection by email(on oct 18, 2013) and the company had collected Rs. 300/- for the same and shifting has not yet done. Now, I had opted for another broadband connection, becuase I was not getting any response from ACT team. The "ACT Broadband - Atria Convergence Technologies Pvt Ltd" is not yet refunded my money, neither given connection nor repsonding. Please advice My A/c No: 271242 Invoice No for shifting charges: 2179917 Bill Number: 2194481
Posted On: 2013-11-11 20:57:23
I have a BSNL Broadband at my address. The connection is not working for a long period of time. I am not able to use the landline for twenty days in a month but i am charged for the entire month. Some equipment installed at my address is not working properly. I asked the concerned people to change the equipment but they are not willing to do so. I beg you to kindly look into the matter and ask BSNL to not to charge me for the days i am not able to use internet and take neccessary steps to resolve the issue as well.
Balivada Venket Pattnaik
Posted On: 2013-11-10 11:11:36
Dear Sir I Purchased one MTS Dongel and used for some and and later it was misplaced in our house and recently it was found and it was deactivated and i approached the MTS Authorities to reactivate the same,and i assured them that if required i will resubmit the required documents to them.they informed me like this:With reference to your e-mail on Thu, 07th November '2013, regarding MDN 8459884946, we reaffirm that we are fully sensitized to your concerns expressed and taking complete note of your complaint. We would like to inform you that we have already shared your feedback to our concerned department. However, as your number is permanently disconnected from 29/08/2013 so we would not be able to reactivate the same. Kindly let me know what to do
Y Ravi Prasad
Posted On: 2013-11-06 23:36:13
I have applied for broadband connection to Airtel in Mar2013 with deposit 500rs. During applying they said, they can give connection in one week.But they unable to provide for 2 months. Then I applied for cancel my application and for my deposit 500.Till now, my problem is resolved and when i raise ticket tey are closing without resolving. Still they are not confirming when I can get back my deposit.
Posted On: 2013-11-05 19:23:59
I changed form Vodafone prepaid number 9748934452 to Vodafone postpaid number 9748934452, 3 months back and have regretted my decision from day1. My 3G internet connection which used to work fine in prepaid stopped working when it became postpaid although Vodafone charged me Rs 299 every month for 3 months for 3G internet. I made around 20 to 30 complaints regarding the 3G connection but nothing was done by Vodafone to help me. Every time I called up customer care I was transferred from one operator to another without anything being done. So I asked them to stop charging me Rs 299 for 3G because they were not providing me with 3G. In the next 14 days they charged me around Rs 1400 for 2G data of volume only 0.29GB. Even that 0.29 GB I'm sure is not what I have actually used. I have already made excess payments to these cheats and I guess there is no way to teach these cheats at Vodafone postpaid Kolkata a lesson. Please think twice before switching to Vodafone postpaid
Posted On: 2013-11-05 11:53:55
Dear Sir, I am using BSNL broadband for last 4 years.They consistently giving me poor service in-spite of my complain.They are not providing the speed they committed to.On top of that,I am not receiving any service for last 2 weeks.I lodge a complaint against it and they keep on telling that it will be fine within day 1 or 2.I pay 760rs every month.I want a solution as soon as possible.Please help.
Posted On: 2013-11-05 11:49:25
Dear Sir, I am using BSNL broadband for last 4 years.They consistently giving me poor service in-spite of my complain.They are not providing the speed they committed to.On top of that,I am not receiving any service for last 2 weeks.I lodge a complaint against it and they keep on telling that it will be fine within day 1 or 2.I pay 760rs every month.I want a solution as soon as possible.Please help.
Posted On: 2013-10-31 00:34:11
I have applied for a new connection from tikona and it was my biggest mistake my user id is 1109012572 i am facing problems from the day they have installed my connection after so many complaints and call to coustomer services i m facing same issue they send their engineers to my place around 8 times but still they can't able to solve my problem then i have requested to just disconnection but then also they didn't give me disconnection then my net works fine for 1 week they said the problem is solved nd never repeat in future but again from last 1 week i am facing same problem and they keep on telling me that they are sending engineer for visit no 1 visited and again they are not giving me disconnection. I am a student i have a lot of work from Internet and i m daily wasting around 2 to 3 hours so that my net will work so that i can do my work but no 1 is there to listen pl help me out
Posted On: 2013-10-30 16:59:31
I had a n airtel broadband connection in my previous house. Just before leaving i had advised them to disconnect the line on jan 15 2013. After the call i had recieved calls from chennai asking y i had asked for cancellation and i told them we are leaving to anew place. They said ok. But i didnt recieve bill for that month. Then from march i got a statement for all the months. I the mean time i had picked up a new airtel line again in my new house and had advised the store to look into the issue. After fooling around for two more months they said pay 1200inr and we will close the account since iw asnt there usingt he account. The collection dept said ok. But tairtel has lodged a complaint for the same.
Posted On: 2013-10-29 23:48:00
I have been defrauded by MTS customer service executive Mr.Amit Bhattacharyya.He totally misguided me and engaged me into a plan that never fructified.Although I have stopped using their services long ago they keep on raising bills.The last amount raised against my name stands at Rs.1948.I have not been using their services since last 5-6 months.How they raise such a substantial amount?I am not paying the bills and will not pay in future as well.Kindly guide me in this matter.
SAURABH KUMAR KAR
Posted On: 2013-10-29 16:54:09
Dear Sir/Madam, I recharged my reliance net connect + stick with Rs 800 / on 12 th october. I got a failed transaction message from the company but my balance from account was debited. Since it was urgent for me so i tried to recharge again the same day and the transaction was successful. I got a Receipt also. I waited for 5 days for the refund from first failed transaction but no response from the company. I mailed up to the customer care and they said it was credited to my account ( netconnect + ). I asked for refund to my account but no proper assistance or reply. they said refund is not possible. and after 15 days of turf they deducted service tax of 12.36% and gave Rs 704 in my core account of netconnect (7483391266). I want my money back as it was the company's fault for misleading and cheating me. I have all the receipt and communications with me. Kindly look into the matter. Regards, Saurabh Kumar Kar
Posted On: 2013-10-29 12:48:23
AGAINST Reliance Internet service provider On 28 oct, 2013 I made a recharge of Rs 123 for availing 3G 1 Gb data for a month ON 7814440301. In the past also I made many recharge with Rs 123 and got 1 GB 3G data for 1 month. I used the data on mobile as well as dongle and cumulatively I get 1 Gb. But on 28Oct when I recharged with Rs 123, I got 1GB 3G data pack. I have availed nearly 50 MB on my mobile, then put the sim in my dongle. Without any effective connectivity service provider has lapsed all me data on the pretext that I put the sim in dongle. Is the reason cited by service provider a valid one for denying me data access through mobile again? It should be the customer choice to use the data in what kind of device. My purpose of data usage was not solving on mobile thatswhy I used dongle. But then I couldnt used my remaining data on mobile as well as dongle.
Posted On: 2013-10-29 12:31:25
COMPLAINT AGAINST Tata telecom service provider. The company was providing 1 GB 3 G data along with Rs220 on recharge of Rs250. In the past when data was exhausted, we can't access internet and we came to know that there is a need for next recharge.This didnt deducted our talktime balance But suddenly the company changed its policy and not informing the customers about exhausted data and then the data was charged from the talktime balance. During last recharge Suddenly realizing that my Rs 420 was deducted along with the 3G data usage without any notification of expiry of data pack. Is it a right policy adopted by telecom service provider?
Posted On: 2013-10-29 10:46:54
I am using Tikona connection as my Internet Service Provider. The service was terrific and they behave with the customers like a street dog. I surrendered my connection on 15th of October 2013. The concerned person of tikona came and collected the device and the due amount. But today, 29th October I received a call saying that a bill has been generated for usage of the same connection. My User Id is 1107356437. Regards, Writam Sarkar
Posted On: 2013-10-22 12:39:03
Hi, I have a BSNL broadband connection (Landline number: 08028454799) registered at BSNL office, near Kadugodi Bus stop, Bangalore. This is the 4th or 5th time happening, and BSNL provides pathetic service. The broadband just gets disconnected by itself and customer service is just too bad. People are lethargic and rude. We have registered a complain number (19667746102) and went to the office several times requesting to get it fixed, but all in vain. Politeness and humbleness does not work anymore in the world, especially with Govt. servants? It is now 20days since we have raised the complain request, but no use. All BSNL service does is, they close the ticket by themselves all the time, without informing ur nor bothering a bit to fix the issue!!! We have been paying our bills sincerely on time and this is what service we get??!! All I want is a reduction in my bill for this month since it was down and we were NOT able to use the internet at all. Please help. Thanks, Nutan.
Posted On: 2013-10-21 10:51:44
I had recharged my MTS internet data card on 08.10.2013, with a value of Rs.375.00 as per the recharge scheme of the company with an assurance from the company to give me the usage of 5GB for 28 days. When I plugged in the data card device , I could not connect the internet but an authentication page appeared. I filled up the information to authenticate my account and submitted the same but still there was no result. I tried several times with the helpline of MTS but they could not solve this problem till date. I am deeply frustrated and feel cheated by the company , as it could not provide me the service desired against the money paid to them . Still today I am without net connection inspite of recharging my data card. My MTS Data card no is 8647905367, the transaction ID is 2013191006082080 and the transaction status showed recharge successful.Kindly do the needful towards resolving this issue. Regards Pradip Bhattacharjee
Posted On: 2013-10-18 16:33:50
Tata photon service provider is invoicing for the more, and giving fake promises of rectification.
DR SEEMA R PAWAR
Posted On: 2013-10-17 13:45:47
I had changed my tata docomo datacard plan to unlimited usage plan of Rs 900apprx. . Accordingly had submitted all the documents at the Tata Docomo outlet in New Panvel.On asking when this plan will get activated , the executive out their gave us a date . From then on we started using net thinking the unlimited plan has got activated. One fine day , I got a msg of Rs 4500/- bill usage under this number . We ourselves went to the outlet to enquire. Their we came to know that the concerned executive didnt forward my requestand she was not ready to accept. We told them that we are willing to pay the plan rental amt which was Rs 900 apprx. But the Tata Docomo people are insisting on me paying the bill amt of 4500 apprx . why should I pay the excess amt with no fault of mine . Since then they are harassing me and even sending people home . kindly look into the matter.
Posted On: 2013-10-17 12:28:28
I used one airtel postpaid modem with special offer and i used for one month than the number is deactivated by the customercare.i paid the bill and i never used that number.but regularly am getting calls from customer care and they are herasing me alot. with out using that airtel number and with out generating bills they forced me to pay the bill every month. I told them entire story everytime but they are not considering my request. please do the need full as early as possible. otheriwise I will file a case in consumer court against airtel.
Posted On: 2013-10-16 19:28:23
I were using airtel broadband connection (080-42019630) from Oct 2010 till 30 April, 2013 because I had to relocate. I made request to transfer connection on 27 April, 2013 and been told that connection will be shifted by 2 may 2013. I have shifted my house on 1 may, 2013. But even after making lots of call till 15 may, 2013 my connection not been shifted and they kept saying it will be done in next 24 hours, due to their delay my work also been affected. So I had to take another connection. But airtel kept generating bills for next 2 months, then I have to say to stop bills and remove previous 2 months charges which I haven't used because of their fault. But still they generated bill and pressurizing me to pay the complete bill, even though I made payment of till 2nd may. I told them so many times to resolve this issue, but they are asking to pay the complete bill. So I want consumer court to help me in this issue and resolve in my favor, as there is no mistake at my end.
Posted On: 2013-10-14 14:48:10
Tikona User Id- 1107803959 We registered for Tikona unlimited internet plan in January 2013 at Bangalore. We always faced network connectivity issues from day 1. The signal was always weak and the internet would disconnect in 2- 5 minutes. Constant complaints over 3-4 months to Tikona customer care were fruitless. When we asked Tikona to unsubscribe our connection, they insisted us to wait as they were rectifying the signal problems. The engineer themselves admitted orally that the signal in this area was weak and the connection should not have been given in the first place. We have records of the complaints made and the monthly usage. The complaints status was closed even though the issue still persists. We had done timely payments for all months although we barely used the internet. We stopped paying once we asked for disconnecting the same. We got calls from legal department of Tikona threatening legal case for non payment for one month. We were told that if we do not make paymen
Posted On: 2013-10-12 19:28:42
i am a TATA DOCOMO user, today my whole balance approx Rs.79 was deducted saying data usage,but then i checked still internet data was their,and this is not the first time my balance is deducted 4 days back they deducted Rs.50 also.i am really gone mad on it.and then i called 198 their also it said some non sense.but did't returned my balance. i want my money back,also dis should not b repeated by them again.
Victor D Souza
Posted On: 2013-10-12 16:44:19
Dear sir,i'm senior citizen of this country.living alone and sick internet is only my entertainment.I'm a subsricber of instanet vasai cable promptly paid but net especially hotmail is not working since last 3 days. telephone no answer,if answer no action.I'm facing this problem since last 15 days.Some times their tech comes and blaming me for worng operation but I'm a qualified engineer worked for US consulate Mumbai. I hope some help me. Thanking you regards Victor D Souza
Rajath B R
Posted On: 2013-10-09 17:16:32
Harassment from Reliance broadband- Illegal generation of bills and while internet not working they threaten me to pay the bill. I have complained their customer care about 30-40 times.Finally ended up in disconnection of service.Now they do not return 550/- which they took as advance in 1st month's bill and threaten me to pay extra bill for which i have not used.The user id is 349785647820. None of the customer care agents address the grievances.
Posted On: 2013-10-08 15:16:24
Hi, I've been going through a lot of harrassement from YOU Broadband Gurgaon. The plan I've taken is 12MBPS but most of the time I get in the region of 1-2MBPS. It happens daily post 9pm but no satisfactory action has been taken & every time I've been told that there are no issues in the network. I've escalated to Nodal as well as Appellate Officer but they have communicated the same & not willing to accept their fault and resolving the issue. Cheers, Abhinav
Posted On: 2013-10-07 12:36:09
Hi, I connected a new broadband Connection from TIKONA at my home for 4MBPS speed at cost of Rs. 2600/-. But after 1 day, the internet stopped working and was giving "No Internet Access" message. I tried calling the Tikona Customer care and logged the incident to resolve many times. For this they assigned an engineer to fix this problem, who didn`t showed up yet.It has been almost 4 days that we are out of internet. Please file my complain.
Tarun Behari Agrawal
Posted On: 2013-10-07 11:10:59
I am using Airtel broadband for last 8 years. From last 2 years airtel has leased the equipment defects to local vendors & removed the life time warranty. I am staying in Noida. There are multiple issues faced by airtel consumers post this step - 1) There is no way to get immediate replacement in case it becomes defective. 2) Consumer has to visit vendor shop (which is closed on Sundays) to get it repaired 3) The actual repair center is not in Noida(but in Delhi) though there will be thousands plus connection of airtel. This caused personal agongy to consumer has to wait to get it fixed. In thos period he/she is also deprived from the service. 4) Local vendor is very arrogant and is only seems to be interested in earning money. My only reason to stick with Airtel is consistent broadband speed which though comes at additional cost. but if someone is not able to solve such issues, it is not long when someone can easily lure the consumers. Thanks Tarun
Posted On: 2013-09-30 22:49:55
I got a new Tata Docomo Broadband Connection on 28th Sept 2013- User ID: 0200445139 Account No: 989414954 When I registered on their website, I received my first time login password, but it did not work and I have been having trouble resetting the same as the new password is not being delivered to my email nor my mobile. On resetting, i get an email which say your Password has been reset and pin is sent to your mobile. But I never received any Pin on my mobile. I called up the customer care multiple times but they were least bothered to help. They always asked me to email on . On emailing them, everytime I get the same reply to do a reset password. Still I never got my Pin. I even copied the appellate authority on emails, but no response. Now, they are asking me to go to their store. How can the people at the store reset my password if the technical guys at the backend are not able to do so. Please help me with this issue. I have been extremely frustrated by them.
Posted On: 2013-09-29 13:12:46
There is a discrepancy in the bill generation from Bharti Airtel Ltd for fixedline 8060724631. The fixedline number doesn't exist in my name. I approached Bharti Airtel Customer Service to resolve the issue. But they failed to show the appropriate proof and suited in a civil court. Apart from this there were continuous telephonic conversations from Customer Service which is mentally harassing me. Request your kind intervention to resolve the issue. Thanking you, Balaji.S (9945854530).
Posted On: 2013-09-24 15:45:01
This is my second complain because none of from your side tried to know what is the issue. I have complained 3 days back but my problem is not resolved though I have tried to call them again and again. ACT TV broadband is not even visiting the place and not even responding. I have paid them for 7 months in advance but they people are not even attending call now. Please help
Posted On: 2013-09-24 09:48:31
With lots of hope, I am writing to you to complaint about broadband connection named Netra Fiber, I have bought a Broadband connection on 11th August with 6GB downloading plan as this was the least plan available with them and which was more than sufficient for me being a single user and my usage is very less as full time i remain in office just use internet for normal surfing in evening. Earlier also I never bought any plan more than 1GB download per month as i was never able to finish even 1GB. But this time with this broadband I had such a bad experience, on 25th Aug, whole day my internet was not working and as it was sunday and my holiday i wanted to use internet so i made a complain to their customer care at around 3pm in afternoon that my internet is not working, they took my complain and on asking told me that my usage is 30GB in 15day at that time from 11th Aug to 25th Aug. I was shocked to hear that as I havent actually used or downloaded anything of that high downloaded
Posted On: 2013-09-20 16:26:13
I took plan from ACT TV BORADBAND and the plan was of 100 GB. After 100 GB, it must reduced to 512Kbps speed but my data usages is only 90 GB and plan speed has been reduced to 512Kpbs. When I contacted to them , they said they can nto give 10 GB back. Also i asked to upgrade my plan but they denied to do that too. I am small enterprise person and facing too much issue because of this low speed. I have significant screenshot of the system to show about data usages and speed. Please help because i have already deposited for 6 months in advance.
Posted On: 2013-09-19 12:12:17
Hi, I am frustrated with TATA tele broadband connection. I have not seen such a fraud company in my life, i think this is the worst organisation in TATA group. If you can't give service then why don't you people close your shop at least by doing this you won't spoil TATA name. I took broadband and land line connection 3 weeks back and paid one year internet charge in advance. In this 3 weeks i could hardly able to browse internet max 4-5 days, every alternate day there is issue with internet or telephone. Speed is pathetic, though i have taken 8mbps connection, speed which i get in 300 kbps. I logged complaint several times but no resolution. even from yesterday my land line and internet both are down. Below are my complaint numbers. I am so frustrated, if you can't give service why do you come to us and beg. Complaint number : 380570477 380022407
Posted On: 2013-09-18 20:09:21
I took a connection from Spectranet FOX and paid the complete amount as well. They promised me that the net would be working in 3 days. Its been 6 days and now the person is not picking up the calls as well. Company name : Spectranet FOX Person name : Lokesh Amount Taken : 2235 Date on which he took the money : 14 September
Posted On: 2013-09-18 15:46:26
I have been using internet services of Airtel sim card bearing no 7738082704. In the month of july I have received a bill of Rs 500. However I have received a latest bill of whooping Rs 5357.
Posted On: 2013-09-16 17:04:37
Dear Sir/madam. I am amar from bangalore , I have been using this tikon broadband from few months. After observing the service and speed which we are getting from tikona i have decided to disconnect the connection and move to another network provider. I have raised a complaint on aug 29th for disconnectiong the connection since am not able to use internet from aug 12th. Suprisingly the connection is too slow now and i have to pay the bill without even using the service from aug 12th. I mean not getting the desired speed commited by tikona. My request is to raise a case in consumer-forum regarding the deficiency and delayed services as per the commitment given by tikona. Pleas help me in this to redress this consumer court. ( Service is delayed by more than 15 days by now). Even after dropping emails to custome service there is no response.
Posted On: 2013-09-16 12:17:02
Posted On: 2013-09-15 11:02:29
we were suppose to get a refund for the device which was returned to tata docomo within a week of purchase due to network issues, however the company is not reverting on several e-mails sent to them requesting for the refund. i also have a receipt confirming the return of the device.
Posted On: 2013-09-14 15:40:56
Recently the airtel company have filed a case against me saying i have not paid the outstanding amt of 2000 + .....i haven't used the airtel broadband service for 2 months and they have charged me with two months rental fees which is nothing but the outstanding amt .Intially before getting the connection i had made a deposit of 1000 rupees as cash . I have the Hard copy of it with me as a proof of payment .An advocate called me up asked me to pay 1000 rupees from the outstanding amt whereas the remaining amt 1000 which will be cancelled in the form of refundable deposit which airtel shld provide me....i had done the payment of 1000 rupees and i asked the advocate is my case closed now he said yep ....aftr 30 days again another advocate called me up and asked me to pay the outstanding amt.... First of all they need to refund my 1000 rupees which i paid as a deposit before getting the connection which they havent't I request you to please look into this complaint and help me out please
Posted On: 2013-09-12 22:36:08
i subscribed to tata photon plus package for internet vide customer id given by tata photon of 9235013408. I had suscribed Rs 900/- monthly rent.with a promise of 3mbps speed. The speed never went above 120 kbps and most of the time was 20 kbps. Engineer visit on complaaint no 371840811 brings out that there is no tower so nothing can be done. i was paying bill till jun but there after reluctant to clear bill due to very poor speed ofconnection.my letter of 05 sep to lucknow office is also not acted upon by company. request your intervention so that company resolves the issue with undersigned.
Posted On: 2013-09-10 13:40:30
Dear Sir/Madam, I am using internet service of You Broadband and telecom Ltd. Since 3-Sep I am facing frequent disruption of internet and I registered a complain with You telecom. They took my modem but they are not giving it back giving numerous excuses like we have an holiday today and I forgot to communicate this thing to you or they promise that by 10AM technician will come to your flat but when I inquire at 10:15AM they say he will come later etc. Dear Sir, due to this I am facing issues in my office as every time I need to explain my superiors why I am coming late or leaving early as I use to be at home to meet the You Telecom technician at the time given by them but they didnt show up causing trouble for me both personally and professionally. Sir I beg you to bring justice to me as I am paying for the service but these guys are harassing me as neither they show up on time nor they pick my calls.
Posted On: 2013-09-09 14:42:19
Hello sir , i had took a reliance broadband connection and paid for one year ....one issue is always their that is slow speed what they promise to give they can't give 20% of that ....And my main problem is That i registered a complain regarding sifting my broadband to a other location because i changed my house .....first they told it will take 4 days for shifting the broadband but now its 11 days and still now they have not called me a single ....i keep on complaining and complaining but no result and when i told them to discontinue the connection and refund my money then they required more 10 days to disconnection ...means they will take 20 days money from me which i have not used ......and also required 60 days to refund my money ......Plz help me out ...Thank you
Posted On: 2013-09-07 19:33:37
My MTNL connection has bot been working for over a week. Repeated complaints have come to nothing. I have paid 12,000 for the entire financial year. I am unaware of what to do.
Posted On: 2013-09-07 16:52:29
Sir I have paid all dues of Rs.1137 to Reliance Communications and then got my number 9312880926 terminated.My number was terminated with termination id 204514582 dt. 18.06.2013. But now Reliance people are harassing me to pay another Rs.900 and an odd figure otherwise they will take me and harrass me to court. they call me on daily basis. please help me Regards Ashish Mathur
Posted On: 2013-09-07 16:35:05
its been more than a month, facing lots of problem from my broadband service provider "HomeNet" i have paid all the amount in advance in their scheme. everyday i make 5-10 calls to their engineer whenever i want to log in and start the connection, first they said its your desktop and the lan which is not working so i bought a laptop and even in that i face the similar problem, now they say they would change the wires and charge me for it. first and foremost why should i pay for their technical mistakes secodly i have lost lot of business because of them. please guide me what to do
Posted On: 2013-09-07 13:21:00
Dear Sir,i have submited my pf withdrawl form to my company "Global Innvsource" on 02 june 2013 but company still not submit in governmwnt office
SUBHASH SINGH NEGI
Posted On: 2013-09-06 08:46:09
I APPLIED FOR NEW WIMAX CONNECTION OF BSNL THROUGH THEIR ONLINE PORTAL DT 30/08/2013 9:30 AM WITH LEAD/REQUEST ID UEBAS30081300001, BUT TILL NOW THEY DONT GIVE ME A SINGLE RESPONSE. THANKS
Sunil Kumar BV
Posted On: 2013-09-04 11:45:20
I am Sunil, got a new Reliance broad band connection in 3rd of August 2013. Since that time I am facing Internet break down frequently. Within a day I used to face more than 20- 25 times break down, because this I was not able to use the broad band connection properly. I have raised my issue several times(6 complaints) with the Customer care but the local technical people closed all the complaints saying server issue. They never tried to resolve my issue. Because of this I have faced a lot of problem, My time and money. Below are the complaints raised since 3rd August 2013 to 4th sep 2013. Please do the needful. Thank You, Sunil Kumar BV 9164049536 Bangalore-40 Karnataka
Posted On: 2013-08-31 18:02:19
MTNL Mumbai hi, I have been Making several complaints for the last About 6 months To MTNL Mumbai by all possible means. Even to the general manager broadband regarding Internet connection stopping in between. I keep submitting screenshots about breaks in ping which is resulting into U-tube videos stopping in between.This problem was not there about 6 months back and I have been using MTNL Internet connection for more than last one year. I have submitted to them that since there is no break in ping to the default gateway that is 184.108.40.206, the question of problem being in telephone line does not arise. However the breaks in ping are coming from 220.127.116.11, which I suppose means that there is a problem with regards to connectivity between the 2 servers. No action is being taken In my view to correct the actual problem. My telephone number is 2892 6190. I am left with no option but to take my case to consumer forums Seeking legal action against
Posted On: 2013-08-31 15:39:58
Dear Sir/Madam, Good Afternoon! It's been over 6 months that my MTNL landline number 24370007 is not working . It just rings once and keeps getting disconnected . Inspite of numerous attempts to reach MTNL to solve the problem, it still persist . The MTNL employees do visit my residence to solve the problem however as soon as they leave my residence , the landline stops working again . This seems like a case of fraud or may be its a genuine problem as i am only paying my monthly bill for the past soo many months without actually being able to use the landline .The fact that they have not been able to solve this issue since soo many months , I am forced to find another way of dealing with this issue . Hopefully they realise the urgency of the situation and make this landline work immediately Thank You and Regards Glyril Pereira
Posted On: 2013-08-30 16:33:56
Hi, The Airtel Broadband has generated a bill for the fixed line number - 01244108516 which was not correct. When I called their customer service they refuged to change the bill. Then I placed a cancellation request, then their cancellation team came into picture & promised me to adjust the disput amount & they resumed my service immidiately. But after few days my outgoing again got barred even if I called the customer service team to adjust the agreed amount so that I can pay the rest. They didn't respond. This process went on several times between cancellation team & service team. The service team never acted upon the promised made by cancellation team. Lastly on 26-Aug-13 the cancellation team has promised to nullify all the outstanding bills & agreed to generate the bill from that date onwards only & resumed my outgoing immidiately. But unfortunately, after 2 days my service got barred even I sent a mail to service team to adjust the amount. Pls take necessary action on this.
Posted On: 2013-08-30 13:21:59
It has been over 5 days since the airtel broadand internet is not working at all, I tried to reach the customer service to report the problem but the response is negative as they always give me a complaint number & try to chop the conversation saying our senior executives will contact you in this regard. Till date I have made over nine calls & collected three complaint numbers, but the problem persists. I lost my cool & tried to approach some one who has authority to take decision over the complaints, but he surprised me by raising voice saying the bill payment is not done where as I have paid it on time & has a receipt as well. Now I am finding it very difficult & helpless more over i am loosing work on daily basis. Please help me in this regard. Thank you! Please find my details as follows: Airtel broadBand Registered name : Suraj Mondal Fixed Line No# 080 41550378 Complaint ref No# 37762610, 37624208, 37762610 Last month paid bill receipt no# 1826891
Posted On: 2013-08-25 22:01:28
i had submitted a request for cancellation of broadband services to Airtel KOLkata for landline number 03340603108 on 21.06.2013 , reference number being 34485190 and have been paying my bills till now. the service to the aforesaid number has been discontinued for over a month now but even today am getting bills and messages from the company to pay . on saturday august 24th again have recieved a message from the company asking me to pay rs.954 for bill dated 09 august 13. How long am i supposed to pay the bills despite the service being discontinued and having asked them to terminate my services Why am i being harrassed and mental agony caused by them
Posted On: 2013-08-21 12:32:45
Reliance data card customer help deak did not explain me properly and have charged me a huge amount. than the monthly rental.
Ajay Pratp Singh Rajput
Posted On: 2013-08-18 17:03:10
Hello Sir, I used tikona broadband for some months. But they provided very bad service, so i gave many complaints for that, but they didn't resolve them, and after those all things they said to me for bill payment. I did payment and close the connection. but they again send me bill for thkona broadband. But i already closed connection, i have all documents related to them. I want to file a case against them. Please help me.
Posted On: 2013-08-16 19:46:41
I am a customer of Hathway broand since few years and for the last 3-4 days the service has been pathetic. I am working as HR recruiter in a US firm and need to cntact my clients on daily basis. In the last 3 days I have not been able to utilize my time properly owing to frequent disconnection and loss of signals of Hathway broadband. I have complained to the service centre on daily basis since last 3 days and nobody was bothered to rectify my complaint. Today one of the engineer Nikhil has come and said the issue is a major one and it would another 3 days to rectify the problem. I am facing enormous mental strain because of the frequent disconnection. Due to this disconnection I have lost business as unable to call my clients and I am at the verge of loosing the job. Who is responsible for this. I need an explanation from Hathway or compensate for the loss I have borne and agony faced due to the irresponsible behaviour of the service provided
Posted On: 2013-08-13 13:09:58
I got Hathway Broadband connection last year. While taking connection they said me to pay Rs 1000 as installation charge and Rs 500 as security deposit. Even the sales person who came to provide connection took some extra money just because I didnt had change and never came back. When I called Customer care,they said they dont interact with Sales representative so they cant give money back..Every other day some technical problem. If you want to talk to them and to register a complaint you have to pay atleast 10 Rs /call in reaching them and being on line. Some time back I disconnected my connection and when I asked them to refund my security deposit,they said they will send money back by cheque in 15 days,now it has been a month but they didnt giev it back. I called them so many times,every time they just ask me my contact number and they said One of their team member will contact me in next 24 hrs but I never got a call from them. Please help me to get my money back.Thanks
Posted On: 2013-08-11 19:13:02
Hi my account no is 918095463 i got tata photon in my company plan and some terms that card is free and also i will use service for 6 months .but after 15 days of usage i was having spped of 4-10 kbps.i am getting the bill even i am already not using tata photon from last 3-4 months when customer care told me that in my area i will get 4 kbps speed even they promised for 3.1 mbps that time i told him to disconnect me now after 3-4 months what is the logic of bill when i paid for 2 months advance and used 1.5 months.now they are asking for 4600 .so overall they are asking me to pay 1800+4600 = 6400 for 1.5 moth with 4 kbps speed.this is bullshit and and now they are giving me justification that according to my plan i can not opt out before 6 moths even if they provide me worse service. . why they are following the policy of 6 moths plan when they can not follow their policy for 3.1 mbps speed. why did not they disconnect at that time when i told them. how can they charge people w
Posted On: 2013-08-11 12:21:05
I was having a MTS datacard and when MTS closed down their broadband business, it was replaced by prepaid Reliance netconnect datacard by the local franchisee. I found that the card is in someone else's name and so wanted to get it changed in my name. As pre-paid customer, I paid Rs 800 on 5th July and the name transfer took place on 11th july. reliance has automatically converted the payment mode from prepaid to postpaid and made no adjustment of the payment already made. They have sent a bill for postpaid connection, due on 14th aug but also disconnected the connection on 8th Aug on their own. No reasons are assigned to this disconnection and demanding the payment not overdue as yet. No written confirmation of disconnection has been given. I am afraid, they will continue to send me bills even without any notice of discinnection. Request your intervention.
Posted On: 2013-08-10 08:04:05
Connection Availed in the Name of: ANUPAM DWIJENDRA Airtel Landline No: 8041202289 Account No: 7006041539 My Airtel Broadband connection was established on 17th of January 2013, when I had paid a bill of 3600 for 3 months usage. The connection worked till about 2 and half months, post which my connection developed severe problems and I had worst experience ever with any company for any product I have ever consumed as a consumer. The experience I had with Airtel representatives changed my love and respect forver for company like Airtel forever. Every day the Airtel representatives would promise me a permanent solution within 1-2 hour. I would wait for them but to no avail. It might sound unbelievable but they made me wait like this for over 2 months, during which I suffered losses worth thousands because of absence of internet connection and on top of that , I had to go to internet cafe for every single work at even odd hours of the day defying my primary purpose of havin
Posted On: 2013-08-09 01:09:17
I am fed up with Reliance Broadband connection.I am using it from many years.My Billing Account No. is 100000117359298 and User Id is 394836977913 .My internet is not working since 3rd July .I have also registered complaint on the same day and i have also written many E-mails to reliance but i didn't got any answer from them.There is nobody from whom i can ask for help and there is no place where i can go to solve my complaint.Communicating to Customer Care is like a joke.I do not know why do reliance communication provide internet connection if the do not know anything about Customer Satisfaction.There is a big problem in my area about which Senior Officials of Reliance Communication are not aware of.I know the problem but whom can i tell because no one from reliance have asked me about the problem and telling my problem to customer care people is waste of time.So finally i am registering my complaint on Consumer Redressal Forum. Thanking u Nikhil Kumar
Posted On: 2013-08-08 17:32:09
Hi, This is regarding the airtel data card which I have cancelled in Mar'13 & got a confirmation msg against the same. Now beyond that also they are charging for the rental charges for the same & asking me to pay for the same .I have not even used the datacard after my cancellation also. Kindly help me against the same. Regards, Thingal
AMIT KUMAR THALWAL
Posted On: 2013-08-08 14:50:55
I had orderd laptop portabel table and received on 26/07/2013 the (product portable table. order no 3002536006) But unfortunately I found the product damaged and also not worth there are following problems with this product > Broken product. > Finishing is not good cheap material of plastic is used and not long lasting. > Totally different from the image as shown in the Indiatimes as in the image it seems that there is some metal part where there is no any metal used at all in the whole body. > There is only USB port is given but no any wire to connect the laptop with that port due to which it is very difficult to connect it until user is not having cable and this thing not has been mentioned over the site. After viewing the product I have decided to take get back my refund please do the needful. I had register complaint in Indiatimes on the same day complaint no is 998111. They assured me to arrange the reverse pickup and refund the amount within 5 days. After the time elapsed of 5 days I had called them 4-5 times and they always assure me on the phone that it would be done within 24 hrs. But nothing has been done regarding this the product is not picked up yet. When I asked them for thier grivenance cell so that I could esclate the matter. But they refused and told me to call back on the same number where I am not getting the proper response. Thanks And regards Amit Kumar Thalwal
Posted On: 2013-08-07 20:42:20
I purchased a beetel dongle from this store and after going home I realized that it is not compatible with my laptop. Micromax dongle works on my laptop. I went back to the store for a exchange to a differnt dongle as beetle doesn't work but the store is not ready to exchange the product. To them as the product is not damaged and it works on their computer they will not exchange it. they fail to understand that this product of Rs1550 is useless on my laptop. howcome there is no exchange policy? I am not asking for refund but just a exchange to a micromax dongle or some other dongle which is compatible on my laptop.
Posted On: 2013-08-07 12:48:21
i would like to complaint against airtel & its sales executive mr jagadish whose contact number is 9686698866 and against his manager chandarshekhar . They cheated me they told me they have availability of connection they will give me connection and for connection they cherged rs 500 from me against application no. TBLR 671483 . Now i am calling on airtel customer care they are not giving me any reliable answer and also i have lodged complaint with them 36630380 they closed down my complaint without telling me the proper reasons these people have me documents and my money they can use it for any bad purpose . This person jagadish is not picking up my call i am trying continously to get back my documents and money. This is completely harrasment and cheating and looting
Posted On: 2013-08-03 17:52:03
I have been facing an issue with reliance netconnect broadband card for quite some time. I have logged the ticket for resolving this issue around mid of Jun-2013. Subsequent to which there were no service provided to resolve this issue. I have asked them to terminate the connection. They have generated bill again for Jul-2013 month without any usage as well as datacard was not in usable condition. I have already paid them for them for Jun-2013 month during which datacard was not in full usable condition. They are now continuously sending reminders asking to pay for the duration for which no usage for the data card (even the bill sent out clearly mentions as 0 MB usage for Jul-2013). They are also not terminating the datacard even after the request has been made for the same. I have also sent mail on this. Reliance Netconnect+ Data Card No: 9381991080
Naveen D G
Posted On: 2013-07-29 12:53:22
Bsnl using master mind to cheat bsnl customers or subcribers.
Vamsi Krishna P
Posted On: 2013-07-23 13:31:19
SUB: Reliance is looting the customer Hi, I am using reliance broadband connection. I am facing the problem with charges and with the costumer service department. Please let me know how to file case for the same.
Posted On: 2013-07-22 15:31:13
I akshay pathak has been misrepresnted by the mts representative while purchasing the mts m blaze ,a year ago. I had been told by the representative that to pay 1000 for the dongal (m blaze) and you will get the unlimited data free for 1 month. but unfortunitely it doesnot stand still and after one month bill came of Rs 1644,and i try to contact that representative but he failed to answer the call and after many hard work i found that his mobile was switched off.Now the mts customer care had send me the letter and they are taking the criminal proceeding action against me !! so i request you to solve my problem as earniest
Posted On: 2013-07-16 19:11:57
I opted for 1050/-(unlimited Usage) plan and my connection got activated on 28/2/2013 around 9.30 PM. I got my E bill in the end of march. I was not able to open the PDF bill with the given password so made a complaint through airtel website on 1st April. Ref no is LB033100015 but i din't got any response. Than i made a complaint again on 4th April( REf no. LB040400015) for that also i never got any response. After lot of followup i didnt get proper response so asked them to disconnect the connection and send me the revise bill which i am ready to pay immediately. My connection got deactivated on 1st may 2013. So airtel should have sent me the bill from 28th feb 2013 to 30th april. But airtel never respond i mailed them so many time. They never respond for the mails but they are sending monthly bills till now. I mailed them that send me a revised bill for my usage and i will pay it immediately but they never respond.
Posted On: 2013-07-13 16:55:34
I had subscribed for 150 Rs internet pack for my newly ported airtel postpaid no. 9019775166 ,I had consumed 460 MB 3G data (less than allowed 500 MB) and 40 Mb 2g data(less than allowed 500 MB )but I received a bill of round INR 1400 Rs/- for 4 days of internet usage .While initial inquiries they also agreed that I have used the same amount of data (mentioned above) during my billing cycle.But after I explained how their calculation was wrong they started saying I have used the mentioned data apart from the allowed data(500 MB of 3G and 500 MB of 2G).None of their Customer care executives/representatives have been able to justify the bill calculation ,I received a call regarding the bill clarification but it got disconnect after incomplete explanation .All of the above clarifications and conversations have been through e-mails.I would like to file a case against Airtel for first making a mistake in bill calculation and then giving delayed and unsatisfying excuses to their customer.
Posted On: 2013-07-09 10:00:40
I was using TIKONA internet and it was not working properly so I have complaint many times but they was unable to fix it. One day I called to customer care regarding not working of internet properly and they were not ready to listen so I asked them to disconnect my connection , that customer executive told it will be disconnected in two days. So I have taken new connetion, After two months I got call from "tikona" stating that you have two months due amount I told i didnt use, they told its unlimited plan so you need to pay. Then I called to bangalore regional head of tikona , He told you dont have to pay. Now they are harassing me by calling and giving threat for imprisonment, To get reid off that I m ready to pay bill also but they are not telling fixed amount, in one email they told 3500, second say 2378 n now they 1078 and today again they say 2378. Could please help me to get solve this issue. Thanks a lot
Ajita Kumar Satpathy
Posted On: 2013-07-05 15:25:37
I am Ajita ku, Satpathy.I have taken Tikona Broad band connection. My Custmer Id was : 1108408127. I paid RS 1650 for tikona service on 3rd may. after 2 days they gave us connection still it was not worked for us. After one or 2 days later it start working but every 5 min it got disconnected. we have called several times to that guy who gave service but he has not pick up our call, after one week later they confirm us how our device is fixed we can't get continuous Net. we are totally fed up with this service and we need disconnection. so we applied for disconnection.Now they took their device all most 1 month before but they were not returning our money (RS 1650). They are not replying to my mail also. Please help me regarding this.
Posted On: 2013-07-05 15:22:08
I have Disconnected My Tata Photon Connection Few months ago and got confirmed too about that, But Now They are generating bills for no reason. I called customer care 2 to 4 times but they are not responding at all and some executives have no knowledge about it. Tata photon Number :9227251393
Posted On: 2013-07-03 21:42:38
Complaint against -Tikona Digital Networks (TDN) Dear Sir, As it was already communicated and confirmed on the last payment day (4 may 2013) to terminate (to stop) the internet services and not to send any SMS, EMAIL,PHONE CALLS stiil its being neglected by company and post paid account not being deactivated for a long,and now they are sending me a bill for the service which is not provided by them also not received by me . latest bill generated for period of 15/05/2013 to 15/06/2013, also troubling continuously by calling emailing to me request you to pls do needful
NAGA CHAITHANYA M
Posted On: 2013-07-03 21:20:50
I had applied for reliance broadband connection on 26/06/2013, i havent got the connection till now which is to be provide within next 72hrs after my payment of the agreed amount and my documents verification which has been done on the 26/06/2013. I havent got the broadband connection till now, and i am not getting any response from the reliance call cent and the sales executive to whom i had made the payment and submitted my id proofs. The sales agent is Manjunatha ph8970003047, and my CAF no-17800032321527
Posted On: 2013-07-03 20:25:25
This is vikash sharma. I want to lodge complaint against youbroadband.I had applied for new broadband connection from youbroadband on 18th May 2013. The sales executive was Swapnil K (8888864063). They already took the amount by cheque ( Rs 2400 aprx) and said that the amount will be deducted only if connection is setup. The amount is deducted from my account and the connection was not setup. They even provided me with youbroadband account and my account number is 927171 and userid is svikas1. Now post that after 25th May 2013 whenever I was calling the sales executive for connection not setup yet , he gave any reason (fiber issue, permission issue) and now its 2 month gone and connection is not setup yet. He also started not to pick up my call. The call center told me that they are unable to set up the connection and will refund the money. After so many follow ups, one of the educated fellow from customer care assured me that refund will take 10 days. its 1 month now and no responce.
Posted On: 2013-07-03 10:11:40
Sir I purchased an Airtel 3G datacard on 26 june 2013 within 2 to 3 days i complained twice to Airtel customer care service about slow speed of my datacard but it seems nothing has been done till date . Please interfear in the matter . Thank You Bikash Roy
Posted On: 2013-07-03 01:05:05
hello I am Anirban Roy from Pune using Tikona Broadband for last 1+ year but their service is very bad, time to time net speed get slow even stop working . I pay 1000 rs /month for 2Mbps connection but most of the time I get below 1000kbps.It takes hours to finish a task which can be done in minutes with the promissory speed. In last few days it gone unbearable, in every few mins speed gone below 200 kbps,i call customer care but they give only promise but no improvement. every costumer care executive admit about their faulty tower/network but nothing happens. my pray is that they should improve their service otherwise refund my money of this current month.
Posted On: 2013-07-02 22:50:09
I using YOU broadband in banmgalore. User id is nitin_os.Every weekend the internet doesn't work, i have made several complaints to the nodal officer and the higher officers but no response. They rectify the issue time being. I feel there deliberately do this to make sure user's dont use internet and the company can increase their profits. The nodal officer does not seem to help at all.
Posted On: 2013-07-02 17:13:34
The BSNL cables to my house are without the covering sheath.About a metre of the two wires within are constantly exposed to the rain which results in a poor indistinct signal.I cannot be sure a a good signal till a fresh cable with sheath is laid for this one metre
Posted On: 2013-07-02 10:13:52
sir i took an airtel 3G datacard on 26 june 2013 within two to three days i complained to airtel customer care about slow speed of my net and many times it stops working but no improvement in my datacard speed . please take action against service provider as it seems they cheated me.
Posted On: 2013-06-29 02:25:34
i have enrolled for a airtel broadband connection on 28th may 2013 by paying 4200 rs. to the airtel broadband servicemen. He said that the connection will be installed in 3-4 days. After a week, i called the airtel office to get the status of my installation . in reply they said the connection will not be possible in your region so the amount will be refunded. Now, a month has gone passed and till now i haven't got my money back from airtel inspite of calling them repeatedly. Thay gave the firm words that money will be refunded max. by 26th of june but the date has already got passed. my ireciept number is TBLR 645546.
Posted On: 2013-06-24 19:22:13
sir / Madam, May I bring to your kind notice that recently i.e on 11th June I got a new Tikona connection & paid the full amount in advance for three months once feasibility had been checked. But to my great surprise, that very next hour connection went down & instead of my repeated calls to an engineer, he didn't pick up the phone. & moreover the wires they have used for new connection has lot of joints (old worn out cable has been used), & indeed all the equipments are old. Finally I got my call registered on 15th (comp. no 3741717). Engineer came & said that connection is not feasible in this area & even didn't change the equipment they used for. Again I raised a complaint on 18th (complaint no. 3750318) & requested them to disconnect if they are unable to resolve the issues. But till now no one has visited my house & even customer care is making false promises. Just wanted to tell that not even a single day has been past when I didn't contact CC. Now I want you to help me out.
Dr Pradeep Misra
Posted On: 2013-06-21 11:28:05
I am holding a Tata Photon broadband connection 9207022525 registered with Tata Indicom Guwahati Assam. My account was funtional till January 2013 whereafter it was disconnected without intimation. I was transferred to Hisar from Guwahati in Sept 2011. Despite visit to local dealer of Tata Indicom for change of address etc they informed it is not required as there are no charges involved and the device would continue to function. Now after the decision of the SC nobody is claiming ownership of the subsequent fallouts. I AM LEFT WITH A NONFUNCTIONAL DEVICE OF NO VALUE. May I lodge a compalint against Tata Indicom for refund of the cost of the device and compensation from the company for mental harassment and professional difficulty faced by me due to non availability of internet services which forced me to buy another connection which was nor required had the indicom number been functional. I claim compensation for mental harassment for Rupees five lakhs (Rs.5,00,000/-)
Posted On: 2013-06-20 14:19:28
company name-Hathway Internet Service, Complaint - about improper customer service, there call center line are paid and after calling we got irresponsible answer, and there local office is also not working properly. there customer care executive not talked properly and many a time disconnect the call while talking.
Posted On: 2013-06-20 07:57:40
I have a Purchase Prepaid Reliance Sim card (5-Jun-2013) for internet usage in dongle .It was Start a Connection After "2hrs" at the same date(5- Jun-2013) . I had Pay "Rs800" for 3G Net-connect Internet data pack. During I Purchasing Prepaid Reliance Sim card the Reliance Mobile Store Customer Care Say me ,I will give you" 9GB 3g net-connect data pack" for one month in Rs 800 only .But He have not given 3g data pack .My Prepaid Reliance Sim card number is"9569759541" .the Reliance company does not given any sufficient solution to this problem yet .
Posted On: 2013-06-17 11:40:47
Namaskar me Hemant Gaikwad. Sir Me Airtel cha 198 Rs unlimited internet pack use karto .. Company chya scheme nusar tyat 2GB internet use karayla bhetnar pan tyanantar hi validiti sampeparyant aapan internet use karu shakta.....without any charge...(as per co. Rule) Pan yat asa kahich nahi. 2 GB Usage purn zalyavar mazya balance madhun 10p/10kb nusar charge zala tyat maze 5Rs udale.. Me companichya 198 la call karun complaint dakhal keli, tyanni sangitla ki 2 tasat apli complaint solve hoil ani aple paise REFUND kele jail...pan asa kahich zale nahi me parat tyanchya 198 var call kela tar customer service la call connect karaycha sodun recordingach ikavtat... He grahakanna lutnyacha changlach paryay ahe. Ya vishyavar companine lavkarat lavkar todga kadhayla hava.ani maze khatyatil rakkam mala parat keli javi ani unlimited pack nusar mazi validiti sampeparyant mala dyayla hava. Hi vinanti....
Posted On: 2013-06-12 11:30:30
I am Shekhar from Bangalore. I was using Reliance Broadband internet in BTM layout in 2011 and My Customer A/c No was 100114515990. I shifted to Basavanagudi in Jan 2012. So I had requested Customer Care to cancel the service on Jan 6, 2012. But instead of cancellation, he assured me to provide it in my new location (Basavangudi). I waited for 3 months, but they did not provide it. When I contacted the customer care, he said there is no feasibility in the area and the company could not provide it. So I returned the instrument. A year after this, Reliance executive called me a few times and asked me to make a bill payment of Rs 3,489.15. I argued that I have cleared last outstanding bill in Feb 2012 and also returned the instrument. Now, the company has filed a complaint against me in Delhi Consumer court and my case file number is DL 801. Since I can't attend the case, I would like to know whether there are any alternate ways to fight it in Bangalore.
Posted On: 2013-06-11 08:02:38
I had a connection of Tata Photon Whiz that was taken from a local dealer.It was on billing.I used to pay all the bills in time.Because of the slow speed I went to the dealer for disconnection and made full and final payment that was more than that I used.They told us that your connection will be disconnected by itself within 3-4 days.But now after 3 months Tata Photon has send us message that the bill of Rs 1217 has been generated which is unfair.I have receipt of last payment we had made.Yesterday i got a call from the Advocate of the company that you are payment defaulter and you will have to pay fine of Rs 25000.This is for what??????????.What is my fault?I want Justice as i have not used that dongle after disconnecting it with the dealer.Please help in sorting out all this matter and bring justice to us.
Posted On: 2013-06-07 15:35:43
I bought one Reliance netconnect from connectindia on dated May 05, 2013. My reference number for payment is 5671687. After that 6th May I got that device from Mr. Sridhar (Mo.7411684157). Still now my connection is not activated they said they need some more documents, but till now they didnt come to take the documents also I send lots of mail to them last I sent mail on 21st May to Mr. Muniraj Chauhans on his this id
Posted On: 2013-06-07 15:02:45
I WAS USING RELIANCE NET CONNECTION NO.8595492057.RELATION SHIP NO.50000269753.IN OCT.12 I HAD REQUESTED FOR DISCONNECTION OF THE SAID CONNECTION & FURTHER REQUESTING FROM TIME TO TIME TO DISCONNECT IT. THOUGH PAID ALL MY DUE OF RS.625.00 WAS PAID ON 14.11.2012 & AGAIN REQUESTING FOR DISCONNECTION. NOW I AM GETTING HARRASEMENT CALLS FROM TEL.NO.011-65440118 AND TELLING THAT FIR HAS BEEN LODGED & SUMMONS WILL BE SENT FOR NOT MAKING THE ABOVE PAYMENTS,THOUGH I NEITHER I HAVE RECEIVED BILL OR ANY EARLIER INTIMATION FOR THE LAST MORE THAN 6 MONTHS .I AM SENDING THE COPIES OF THE CORRESPONDANCE
Posted On: 2013-06-06 14:39:49
Request for discontinuation/ termination of Reliance Data Card and Unjustified demands of bill payments against the same by the Company.
Posted On: 2013-05-24 13:14:20
I am facing terrible issues getting my refund back from Bhawani Hathway Cabelnet. They are refusing to accept theor own form which they had given us at the time of taking the connection. It has the cash received stamp as well. for the last 3 months they have been just writing wrong e mails and giving assurance that the payment is in process. We have been cordial and have waited for them to respond. Please help us resolve this issue.
Posted On: 2013-05-10 22:16:36
Hi I'm facing problem with Airtel for the last 21 days, I've been making complaint for the last 21 days regarding my internet. Either it is usually very slow or I face frequent connection drop. The engineer visits and just changed my RJ11 wire (which has nothing to do with internet). All airtel says, they'll fix it by tomorrow, but still it is not fixed. http://twitter.com/Airtel_Presence/status/330298054425075713 https://twitter.com/Airtel_Presence/status/331383654649561088 https://twitter.com/Airtel_Presence/status/332541466381541376 https://twitter.com/Airtel_Presence/status/332544520635953152 https://twitter.com/Airtel_Presence/status/332894060379508737
Posted On: 2013-05-09 10:54:52
Hi ,my name is manoj tiwari and right now I am suffering from tata indicom for giving worst,unsatisfactory,stressfull service to customer. 45 days before I applied for broadband, after one week the representative(kishore mob no:9225576804) came to my home and taken the cheque as well of 570 rupees. Instead of my real name manoj tiwari they have opened the account in the name of sanjay tiwari and installed the modem at my home. When I said change my account name to manoj tiwari as they said it will take 2 days to modify and meanwhile they can not start internet. Unreliable still 45 days completed internet is not started yet,we call them daily dont get response ,they dont pick up phone. I am afraid if they will give me the bill of last 45 days. I dont know what to do, but hoping that one day our country will be free from these counterfeit services.
Posted On: 2013-05-02 16:55:06
Dear Sir/Madam, I undersigned customer of Reliance Connect, residing in Dombivli West, like to inform you that, I have a broadband connection of Relaince Net Connect, No. 9321296791 using since 9-10 months now. The issue started from 26-Feb-2013, 04-Mar-2013 billing Cycle when I convert my plan from 750 INR to 250 INR. On the same month someone deposited a chq (Probably from Reliance Connect Dombivli West Branch - Swastik Communications) which got bounced. Due to the this, I was been charged Chq bounce charges along with late payment changers in next billinig cycle. I intimated Swastik Communications abut this, where I was been told & assured that it will get a waved off after sending a mail to the concern dept (Relieance Connect Billing Dept). At that time I was been told to do a part payment & continue with the service. But what a shame that I am following on this since 3 months now. The amount keeps on accumulating in every Bill cycle & the connection gets disconnected every month due to late paymeent of remaining amount. The branch (Swastik Communications) guys (who are really irresponsible & careless) says they have sent a mail reagrding this & have spoken with there seniors. I called Releiance Communication customer support for BroadBand Services Billing Dept, I was been told that they have not recieved any intimation on this from Swastik Communications. Also, last week I got a call from reliance about the wave off, but still in this months bill, it is still reflecting along with late payment charges. When contacted to Reliance Swastik Communications, they still say they will resolve issue after consulting there seniors, but dnt know how & by when. This is really frustrating & disappointing. This shows FOOL and CHEATING with customer, once customer buys Product they have to Run behind such Service providers. Request to REFUND my Reliance Connect device money back since company failed to provide Prompt and proper services. Request to all concerned Authorities to take necessary strict action against such big reputed companies those are Cheating with consumer/customers and earning money. Hope to have favorable response from consumer forum/Police and Tata consumer redressal. Thanks & Regards, Aarti Nerkar
Posted On: 2013-04-28 20:08:31
I have taken an online ad posting plan of weekly payment from www.infotechjobs.tk .I deposited Rs 1525 on Koushik Maji,account number 0755104000034177, bank account- IDBI,RUPNARAYANPUR,WEST BENGAL on 16 April 2013.His mobile no. is 9735822725.He told account id activation is taking time due to server problem,you start doing your work. I started my work on 17th April 2013...he gave me matter to post for his other site http://parttimejob2u.com which i posted for 3-4 days and i kept on asking for account id, then he told me to register again and created a fake account which was not showing anything,he told me that my earnings are 700 rs and registrations fees is also refundable and whole amount of rs. 2000 something will be transferred in my account on 22nd april. On 22nd april he told money will be tranferred by 3-4 pm but it didn't happen. When I called up he told online transfer takes time, finally after 4 days when i called up he told that there is some problem in your a/c no.
Secratory, Urmul Rural Health Research and Development Trust
Posted On: 2013-04-24 14:45:56
Boradband Complain to BSNL Bikaner, Rajasthan. continuously poor service and complete failure in solving problem persisting now for as long as six months. We have subscribed to the ULD 1000 combo plan, where we are supposed to get the speed of 2mbps for first 5 GBs and then a limited speed of up 500 kbps. Unfortunately, we are just getting at the maximum around 40-45 kbps during best of the days. Sometimes it would go down to 20-25 kbps. In addition to this we also get a lot of noise in the line. We have got everything checked at our end. Having complained so many times, line men have visited tens of times, and things have been properly diagnosed. Unfortunately there still has not been any result delivered to us. The speed throughout the month remains the same. The line men suggested that there is earth/static in the main line that is coming from the exchange, and at the junction box its is shorting the old connections. We got this checked at the exchange and at the server and it was confirmed. THe server room also suggested that this is surely affecting the speed, as beyond a certain level of earth, the system starts regulating the flow. Based on this, some of BSNL officer even promised to get the junction box replaced. They also said that they will also get the port at exchange changed, as that port would be very old and surely be shorting. Unfortunately till today, nothing has been done, neither port nor the junction box. and during all this, despite we paying the fixed monthly rental for the broadband, we fail to get the committed speed and the service from BSNL. For the last one month, we are facing even worse situation. The server is continuously dropping the ADSL line , or sometime just not holding on to the WAN IP assigned. We understand that for the last three four days, it might be due to the cyber attack and the global internet slow down, however we'd fail to understand why our long standing problems would remain unresolved for as long as six or more months. Should we just pay half of the rental if we are not getting the committed delivery. We request you once again form on the behalf of Consumer Redressal to look into the matter and sort the issues asap. We hope BSNL understands that its customer deserves a better service with regards 151- 2545097
Posted On: 2013-04-22 17:07:09
Dear Sir/ Madam, This is a complaint regarding termination of my broadband connection besides paying all the bills and informing about all the network issues. The company has never informed me about the activation and non activation of the device and now it has terminated the connection without notice to me. I have every email kept as evidence against this illegal event now please guide me about to take it against Reliance communication. Regards, Ravi +91.8826566780
Posted On: 2013-04-19 16:01:27
I had tikona connection. Service ID : 1102602416 I had surrendered the connection in Mumbai on 15-Oct-12 to representative (Mr Shailendra, ID no. 500045971) from Tikona. I had received invoice from Tikona in Nov'12, to which I had replied in return mail that the connection is already surrendered and closed and asked them to update their records and stop sending bills. Again i had received a invoice in the month of Dec'12, again I repied and forwarded them the receipt of full and final settlement which their representative has given to me. After 4 months on 16th Apri'13, at 12.15 noon i received a call from Mr. Rajesh (01148121350) he told me he is calling from Delhi tis hazari court and a case is registered against my name, file no. is MW 1472013, he told me he will put the file in court at 2.00pm. When I had asked him the details about the case, he has given me the number of advocate Mr. Sanjay 07838597553), and told me tp pay Rs 3798 and i made the payment online to tikona website
shabir ahmad bhat
Posted On: 2013-04-18 16:04:43
with humble submission,i would like to bring it into your notice that i bought an Airtel internet coupon for Rs:97, so far the written details on the coupon are concerned,it shows 2GB data for day and 2GB data for night ,validity 1 month..when i refilled the coupon and i was shocked to see that my account was only credited with 650 MB that too for a validity period of 26 days. When i contacted airtel customercare execative and i was told that rates has been revised but when i objected that how can you cheat a customer by giving wrong information on the coupon.......so it is requested to your goodself to redress my grievence as earlier as possible and oblige.
Posted On: 2013-04-17 14:19:36
M/s Quarant Televentures(Connect) sent Legal Notice despite payment of unsatisfactory internet services and change of tariffs without informing.
G Vamshi Krishna
Posted On: 2013-04-16 22:26:36
Dear Sir, I have been cheated financially thru E-mail stating that you have been selected to a job in Nigeria from Shell Corporation. I have been asked to pay an amount of $ 1,650 US Dollar for the processing fee towards Visa and other Immigration charges. Unknowingly I have fallen prey to them and paid the amount. I have lodged a complaint in local police station and in DIG office at Bangalore. But they are telling that they are helpless in this regard, unless they arrive in India they can't catch them. I want to know whether there is any possible way for the financial recovery and will there be any justification to me. Kindly let me know in detail sir. Also let me know to whom I have to approach in this regard. I request you to help me in this matter. Thanking you sir, With High Regards, G.Vamshi Krishna
Posted On: 2013-04-15 14:39:57
I have taken Broas Band connection in Aug 2007 and an amount of Rs.900/- has been collected from me as security deposit. In Nov I cancelled my BB connection due to unsolved cable problem and my depoosit amount has not been frfunded and I repeatdly sent mail and letters also but no response and irresponsible answer I received. I want my deposit amount to be refund me. Thank You
Posted On: 2013-04-15 13:04:56
Im facing an issue with excess billing without itemised details
Posted On: 2013-04-15 11:40:32
Hi, I am not getting internet services from my internet provider (Reliance Infocom) since last 10 days. Inspite of informing them on regular basis nothing is done everytime they give a new excuse.
Dr. Saurabh Singh
Posted On: 2013-04-11 15:59:34
Repeated disruption of telephone line and internet services.Filed a complain on www.core.nic.in on 27/08/2012.Complain i.d. is 44600/3/2012.
Posted On: 2013-04-11 11:24:28
I use a reliance netconnect + with a plan of 8 GB day and 15 GB night cost Rs 500/ whose billing cycle is 11th to 10th of every march. I had paid all the bills till march 2013. On Sunday which was 7th of April 2013 I got a message from reliance that my data usage is high and i have to pay 2983 Rs to enjoy continue service. i after receiving this message I called Reliance netconnect customercare where i spoke to some person at around 2 pm who told that i dont have any due and there is a maintainance work going on at Vapi station area and my services will resume art 6:00 PM after the work is over. I cheked at 8 but I was not able to connect my dongle thus i called customer care again and inquired. I spoke to zayed who told that after cheking in his special tool it shows there a mismatch of data usage as my actual usage is 5.some MB in day and 9.some MB in night which is in plan thus he took a complain and still after 3 days this is not resolved
Posted On: 2013-04-09 12:37:26
Signal problem repeatedly happening inside my office,for my aircel 3 G data card no :9551651277. This problem occured in January month, and aircel rectified this problem after many mails sent to them. Now, the same problem have occured, and I am keep on sending reminder mails, and problem still not rectified. I could not able to access my Internet in 3G, and In 2 G the download speed is very less. I am having free usage data upto 5 GB. I am undergoing lot of mental agony, since there was no clear cut proper response from Aircel. Kindly help me.
Posted On: 2013-04-08 20:51:37
I have not received any notice from Tikona, not even any call and all of a sudden I get a call from Delhi stating Tikona is registering case against me for non payment of dues. The Amount thus outstanding is due to delay in disconnection of services despite repeated reminders. Also people calling from Tikona 5 times week after week to tell me not to disconnect and thus causing the delay again. I am highly disappointed and angry on such kind of behaviour to its customers
Posted On: 2013-04-06 01:37:31
I am using TATA photon+ dongle from last 2yrs as my internet service provider. First yr BB service was satisfactory but from last 1 year the BB services became pathetic as i changed my dongle because the old dongle(Hauwei) become faulty. I purchased a new dongle(olive) from TATA shop in sector - 15 market faridabad on payment of Rs 700 and it didnt work properly after 2months . I got it checked with the shop twice but they claim that dongle is not faulty so they advice me for the engg. visit which i accepted and the engg. came twice and gave me no resolution.Still i am unable to use it properly because of the speed issues. I want my money back which i paid in last one year
Posted On: 2013-03-30 14:04:43
I had chosen for Airtel Broadband 6 months Advanced Rental Broadband MXSUPER 1099 Plan this March, 2013. Feasibility of connection in my residing area was confirmed OK by Airtel Representative during document & cheque collection. March 18, 2013: Rs.5,500 value of Cheque & all necessary Verification Document submitted to Airtel Representative March 19, 2013: SMS received from Airtel confirming AIRTEL Fixed Line Installation Request being processed vide No. 13409186 March 20, 2013: I called Airtel Helpline 1800-103-0121 requesting Installation status, AIRTEL Billing Account Number 7006165879 & phone no. 0124-420663 confirmed by Helpline, but no update provided of when installation job will be carried out Till today March 30, 2013: no installation job carried out. My Grievance & Question: 1. Very unhealthy situation of Airtel Installation & fraud commitments being provided by Airtel's representative. 2. How did Airtel frame Company Policy that first collect payment & documents without checking installation feasibility? 3. How do I get back by cheque (right now I will definitely inform my bank to stop payment of this cheque & myself have to bear cancellation charges?)
Posted On: 2013-03-28 15:17:37
To, VODAFONE NETWORK AND NODAL DEPARTMENT. 29.3.2013. Subj: No connectivity in Manpada after paying for new 3G connection (no. 981991428) since 18 Mar 2013 Ref :- compliant No. 584905168 Dear Sir, This is Ashish Patel holding mobile number is 9619929020. 1) I have been facing your network problem at our official site address I.e Dosti Imperia, Manpada, Ghodbunder Road, Thane (East), me & our other Vodafone users have been facing connectivity problems since past many months. 2) I have been raising this issue many a times but your people have never taken it seriously to resolve the issue till date. 3) Recently your Manpada branch manager (Mr Prakash) has showed concern & agreed to take up the issue with your network department. 4) Actually on Thursday I.e on 21st march I met him and he interacted with the network head (Mr Pawan) so as to find a solution on the basis of my written complain which I have given to him on Friday I.e 22nd March. (Scanned copy of same I attached with mail) 5
Posted On: 2013-03-24 14:01:29
I have been a customer of Airtel Broadband Service since 2008. Since September 2012 there had been regular problems with my broadband connection and Since November 2012 it was almost non-existent. There have been umpteen nos. of complaints over telephone and on their website and on most occasions the calls were closed without even attending. However, after many experimental attempts it was restored on 9th Feb 2013. In between I had asked them to revert all the bills that were raised during the period the connection was down but they paid no attention to my requests and disconnected my connection and now threatening me with their frequent calls seeking payment. I am a senior manager in an autonomous organisation under the ministry of Telecom. Please suggest or intervene to resolve.
Posted On: 2013-03-14 15:04:45
Im Soumya Mandal working in Maruti Suzuki as Deputy Manager in Advance Product Planning department of Product Planning, Project Coordination & Design Division. I have faced undue shocking service & disgrace from Tata TeleServices for more than 1 year on which I have collected real-time evidence & have escalated my case to Tata TeleServices management. But to my astonishment they are backing the situation stating the service provided to me was adequate in respect of your product as per their Company norms. Sir, I work as an Engineer & Im very much aware about ideal situation versus real time performance of any design & completely agree to difference in the test result between the two. But in my case Tata had charged my Rs.1000 to Rs.1100 every month for 1.5months to provide me with 250-350Kbps speed against max. claimed speed of 3.1Mbps. Never had I achieved even 1Mbps of speed when measuring from their suggested online check method. Now as I am revert by Tata (Appellateauthority Delhi) stating We, therefore, like to confirm that the speed you are getting is 614.4 kbps and it is adequate in respect of your product as per Company norms. I feed totally disgraced & cheated as I had spent more than Rs.22000 in total for average speed of 250-350Kbps. My captured evidence is revealed in attachment file. Also you can refer to trailing e-mails. I request you to please advise me how legally I can arrange for a Legal Notice sort of thing for this cheating & denial for Fair Service to a bonafide customer. Request for redressal please.
Posted On: 2013-03-10 19:32:17
I was promised 1 month free cover from Manager of YOU Infantry road branch but till date i have not received the cover.... I made several complaints to the nodal officer & higher authority but they seem to be sleeping and cant even acknowledge the complaint... Now when i spoke to the YOU people they say that iam not eligible for the free cover but when i spoke to the Manager he is still saying that i will get the free cover provided i go for a higher plan which is not all useful for me.... Iam really tired of calling them and speaking to them... YOU is definitely one of the worst company i have seen.....
Posted On: 2013-03-05 14:41:21
sir/mam i have used MTS Mblaze dongle for 2 years. i requested a disconnection in December, 2011 due to interrupted services, misguidance by customer center and customer helpline no. i filed a lots of complaints threw phone, by visiting there customer center also by emailing there nodal officer email id provided on the mts India website, but didn't got any response. Now its been 15 months and they are calling me and messaging me and harassing for non payment for bill for 3 months. i.e approx Rs 3000. i only didn't paid the bill for Nov, 2011 i.e approx Rs 990 because when i went with a complaint on there service center they gave me a new dongle for Rs 750 in replacement of old one which was not working and they didn't activate the new device for 2 months even after my 50 calls and 10 visits to there customer center which is very far from my house, also they emailed me a FAKE LEGAL NOTICE. and called me twice saying they are calling from DELHI POLICE and they are filing a case. Advise
Rahul Singh Kushwah
Posted On: 2013-03-04 22:08:24
I am using idea net setter 3G . before 1 month i got all sms regarding my data uses on my net setter as well as mu register mobile no. but noe i don't get any thing to know my data uses , it cause excess of bill which i don't want many times i register my complaint to customer care but no solution found for the same, and now customer care don't pic my call from my register mobile no. when i called with another no every time answer is same about the technical issues but problem is still persisting.
Posted On: 2013-03-04 16:29:18
I have awarded a contract to a Delhi based internet development company. They have delayed my project and asking for more money. I have already paid the 50% amount during the start of the project. kindly advise how to process?
krishan madhav agrawal
Posted On: 2013-02-27 22:16:10
i recharged on my phone 9808532361 with rs 250 for unlimited internet plan for one month on 09/02/2013. but on 23/02/2013, my mobile operator tata docomo, activated rs 5 plan on my phone without getting in my knowledge and deactivated my old internet plan which is for one month and also deducted rs 102.20. after making complaint to them they only return rs 79 on 26/02/2013 but they still not refund rs 23 (102.2 - 79) and my remaining internet plan. i kindly request to you please do my favor in above matter.
Posted On: 2013-02-21 15:00:44
I placed a relocation request for Tata Docomo broadband services on 4-feb-2013 for my account number 981897027. My complaint number is 349774275. My relocation has not been done yet and the company executives keep extending the deadline everyday.
Posted On: 2013-02-21 01:40:40
I took tikona internet service on 12 feb 2013 and made full payment, but i am not able to access the net properly on a single day. I called technical team multiple times but didnt resolve the issue. I am feeling so much depression and mental harssment because of their irresponsive behavier. They send me an confirmation mail that the complain is close without even asking me the status. I also write to Mr J Nayir but he also didnt reply to my mail. Please help me in resolving this issue.
Posted On: 2013-02-07 16:18:40
Customer ID: 1104396895 In the month of October'12. I have called Tikona customer care multiple times to resolve my issue of discontinuity of the internet connection. But Tikona team was not able to resolve the same. I was not able to use my internet connection since then. - All call details are present with Tikona. After then whenever they called me for payment I asked them for stop my connection. Now they are suddenly calling me and saying registering a case against me or I need to pay all rentals till Jan'13 though I was not be able to use the services till date. He is saying he is an advocate of Tikona. (mobile no: 9151920501).
Posted On: 2013-01-25 16:50:25
Hello Sir/Madam, My Tata Communications Broadband Internet UserId# I have been wrongly/forcefully charged for the service (Online Backup) which I have never activated nor used at any point of time. Firstly I am a home user and do not have any business usage of internet. Why would I choose a business service ? When I called up customer care, I realized that the service was activated from 29/11/2010 and now it is renewed again second time. This way I have lost Rs. 3000 from my account balance unnecessarily. Now I am feeling like cheated from a big brand TATA for whom I trusted for more than 5 years now. I am quite regular in renewing broadband service and did not have much issues so far from last 5 years. Now I have checked online after logging in my account. I have noticed that service (OnlineBackup) was started from 29/11/2010. So after my investigation, when I checked the internet usage log, I could not find any entry of my internet usage on 29/11/2010 So how would I activate this service ? Kindly please look into this. I think I have lost total Rs. 3000 from my account unnecessarily. I am hopeful to get my hard earned money back from TATA. Please do the needful. Pradeep Gangwani Email -
Posted On: 2013-01-17 11:21:26
New Concepts & Systems 5, Ownership Colony, Rajawadi, Vidyavihar(E), Mumbai-400077 (India) Dear Sir, Complaint regarding Reliance Communication Franchise and Dongle purchase from them ( Sim no. 7666187327) I have purchased one 3G Dongle from Reliance franchise M/s Sai Prabhat Infotech Pvt Ltd, Shop No.2, Plot No.2,, Opp. Sindhuwadi, M.G.Road, Ghatkopar(East), Mumbai-400077. I purchased this Dongle for my internet connection to my newly purchased Micromax Funbook Pro. However, I regret to state that I am unable to get proper connectivity on my Tablet and am facing constant problem of disconnection whenever I get my Tablet connected to internet. I have repeatedly brought this problem to the notice of concerned franchise, but the owner of this outlet Mr. Subhash Patel is very uncooperative and rude and has never bothered to even listen to my complaint. Subsequently I approached Micromax Service centre, Ghatkopar. I was informed by Micromax service staff that problem is with the Dongle and not with Tablet. They proved it by connecting my Tablet to other Dongles and it worked properly without any disconnection. Now I am approaching your office to take cognisance of my complaint and either arrange to give me the refund of Rs. 1600/ paid by me to this arrogant franchise vide his Invoice No. 4165 dt 02/01/2012 and allow me to return this defective Dongle or take immediate action in rectifying my problem and enable me to use your product and get the value for the money I have paid to the Franchise. Franchise has already spoiled Reliance name by his rude attitude and I am sure you will take a note of my complaint against him. Since I did not get get any positive response from them I have no other option but to approach Consumer Grievances Redressal Society and also give a press release to alert other customers for the poor and inefficient services rendered (?) by your esteemed Franchise M/s Sai Prabhat Infotech Pvt Ltd. Sir, I request your good office to take necessary action in the matter. Thanks & Regards, For New Concepts & Systems Charuchandra Nerurkar (C.E.O.) Tel: 21028057/21027269 Mobile: 9324787327 Website: www.newconsys.com
Posted On: 2013-01-15 14:48:17
sir i am purchased MTS broadband data card form online dated 2nd december 2012 on debet card this device is not activated but i complaint this regard but no respond the contact no when i purchased device 8892400170 and 9880049018 when i purchased this no one contacted me expect addres verification this address verification was negative so they asking deposit i don't want pay deposit to them i want my amount back rs 750 i like to tell them i can handover device nearest MTS outled tell them to give back to my amount and also i complainted 1/1/2013 they said negative address verification so i don't want connection i want my amount back please guide them to give my amount back to me the device no 8453357669 and my account no this account was my brothers account VINOD C 64104677503 SBM nandinilayout please tell them to pay my amount back and i will hand over this device to nearest MTS out let this is my complaint thankyou yours sincerly ramesh c
Posted On: 2013-01-10 14:39:00
Complaint against AIRTEL: Custome A/C No:14748579 Land Line :080-41509069. I instructed Airtel to Change Tarrif plan from Rs.1099 to Rs.699/Month on Sep 23,2012 thro Email. Now even in Jan 2013, they have not changed the plan and telling me we told thenm over telephone that we will revert if the plan is to be changed or not, which is utter Lie. If we told over phone why should we give it in writing by email? They have overcharged for 3 months(Oct,Nov & Dec s0 far to the tune of Rs1100 to 1200 are not refunding the amount. Please instruct them or initiate suitable action against them. Thank you, V.Chandrasekar
Posted On: 2013-01-07 13:27:03
This Complaint is regarding the customer care dept of Airtel. I have been using their landline and broadband connection for quite a few years now. I was using the landline connection only because of a plan they had made available to me. They deactivated the plan without my knowledge, i continued using the landline and after a month when i came to know about the changes in the tariff i gave a complaint. I have been calling them since dec 2012 now. I never get an answer back and they keep saying i would get a call back by the end of the day which doesn't happen. I gave a request for the reactivation of the old plan, they haven't given me any feedback. I don't know what is the present status and if i can use my landline with the same tariff.
Posted On: 2012-12-14 18:49:40
Respected Sir / Mam , TIKONA Internet service USER ID : 1106646067 I have last used my service in August 2012 , and informed to the customer care for disconnection ( no service number was given by them) of the service . Still the bill keeps on coming despite of my disconnection request. I again requested for disconnection of the service on September , November and December 14th 2012. I request you to disconnect the account and adjust the bill amount of Rs. 2200. Meanwhile I have made the payment of Rs.1100 in lieu of services used for the month of August.
Posted On: 2012-12-06 17:24:55
Complaint no. 10636198 dt Dec1,2012 filed to Dish TV for no signal still not attended (Dec6,2012).
Posted On: 2012-12-02 09:25:00
I took connection of TIKONA for my home and the same was not working propery in my area, They engineers from TIKONA came to my home but they could not correct the error. As per their policy I can cancel my connection and take REFUND of entire amount.However there is not action from TIKONA and no refund provided inspite of many emails from me.I also lodged a complaint at GRAHAK Seva.com, but no help. Here is the summary: Dear Amit Thank you for using GrahakSeva.com. Our records indicate that you have submitted a complaint at GrahakSeva. The following is your complaint details, for your reference. Complaint Title: Tikona charged me 3000/- Without installing the broadband at my home Complaint Number: 66290 In order to activate your complaint, please click on the following link: http://www.grahakseva.com/complaints/66290/tikona-charged-me-3000-without-installing-the-broadband-at-my-home?key=8a84a872b921f53b090cf3199ddc9d24edcfda3300c2fcf506992bf9 To make impact of your complaint, please share this complaint with your friends at facebook and blogs. You can also join us on facebook at http://www.facebook.com/GrahakSeva and visit our official blog at http://blog.grahakseva.com/ Amit, if you want to become part of GrahakSeva.com and willing volunteer in helping others and expanding our community, please email us your interest at Thank you for submitting complaint at GrahakSeva. If you have any questions please feel free to send email to Monalisa Representative - GrahakSeva.com I need atlease 50% of my REFUND i.2 1500/- Rupees... I have already cancelled my connection and I hae recorded the same in MP3 during my Phone conversation.
Posted On: 2012-11-09 15:55:50
I purchase a tata photon+ data card from Global Services show no.-17 Gurgaon on 5/11/2012.But after giving full payment to them my card is still not activated on 9/11/2012, i am trying to follow up the dealer but he is not responding me even he is not picking up my phone call. I have the Bill from dealer.Kindly help me out. Regards Amit Kaushik
Posted On: 2012-11-04 10:51:33
Sir, I applied for a broadband connection from Tikona on Oct 31 and paid on the same date. Till now I haven't heard anything from them. Every morning I try to contact them just to listen that My connection will be activated in next 24 hrs. Don't know which clock these people use to measure 24 hrs. My user id is 1107343574 and it was supposed to be activated on Nov 1. the person who was here to install dindn't installed it and worst is he is not picking my phone now. Please I need an urgent help.
Posted On: 2012-10-27 15:35:14
Hi I had a tikona wifi connection for last 3+ years. When I finally stopped using it, the customer care person called me up 7 told me to hadn over final payment of that months due to the collection person who will take the full 7 final form filled 7 duly signed by me. all these were done 7 still after that the company was delaydillying too much w.r.t disconnection etc stating that disconnection request accepted on said that(although no said date being mentioned!). They had also told me that they would send someone in person to collect the modem etc but that did not happen from last 2 to 3 months although bill stil were being generated 7 sent to me!! today, someone stating that he is from tikona legal cell called me up & threatened that they will send legal notice etc. I own my part have acted righteously co-ordinating with them 7 thus signing 7 handing over the due bill and signed full & final form.Still as a customer, this harassement metted out to me. I want this to be addressed plea
Posted On: 2012-10-20 22:25:48
sir/mam, i have purchased a tata photon + net setter. Ye august se suru hai.isme network k problem hai or ye bilkul na k barabar kam karta hai.maine iske complaint bohot bar k .har bar bolte hai dobora setup instal karo.kam se kam 50 bar kia.unke kehne par unke service centre par le kar gaye 2 bar jismd pura din kharab ho jata hai.3 bar cpu check kara chuke hai.usmd bhi lagbhag aadha din kharab ho jata hai.par koi solution nahi hua.maine unke customer care m ye bhi pucha k agar mera area coverage se bahar hai to bata de m service provider change kar lunga lelin reply mila k nahi coverage area m hai or hamari taraf se engineer call karenge lekin koi call nahi aaya.jab harkar maine kaha k m operator change karunga agar problem solve nahi karoge to reply mila k 24 ghante m technical department se call ayega or aapke ghar instrumemt laga kar solve kar denge.jab koi call nahi aya to 30 ghante bad maine phone kia to kaha 72 ghante or lagenge .m b.tech final year ka student hoon or mera bohot nuksan ho raha hai. Tata photon wale dhoka dhadi karte hai.aap meri problem solve karo or photon walo k khilaf action lo.as soon as possible Thankyou
Posted On: 2012-10-13 08:30:23
I purchased the Wi fi Router from Airtel Executive at a cost of 1400/- during installation on 17th March 2011. I was facing problem regarding the activation of Value added service like PC secure.I got fully Frustrated with this and finally decided to disconnect my Connection. Hence I made a request for Disconnection on 20th June 2012. n 3rd July 2012 One field executive (Arvind) visited to my place and collected the device. He also mention that i will get the refund of the amount if i submit the Wi fi router. Hence I gave the router to him and he provided me one receipt. After somedays i wrote to Airtel about my refunds and they told we are looking into this and no proper response on that. I wrote around 50 + email to them (airtel customer care,Nodal team and their high level appellate team) and got no response.On 2nd oct appellate team responded saying "we would not be able to process your request in providing refund amount or instrument back."
Posted On: 2012-10-09 23:25:20
I took a Broadband connection from TIKONA, it is unlimited connection, with 512kbps, However it is giving me repeated problems, 1) DOes not work for more than 20 days in month 2) In rest 10 days when it works it disconnects repeatedly. 3) I have raised numerous tickets with TIKONA asking for refund , However no refund is provided, and neither my problems entertained, I have more that 40 emails and tickets raised with them, They only apologiese but neither REFUND my 3000/- nor they correct the network and give me extension.. Now I am fed of their service and want thay TIKONA refunds my Money. MY USED ID IS 1106665893
Posted On: 2012-09-11 20:09:28
This is to inform you that, access to my TATA DOCOMO Photon Plus Postpaid Data Card connection, having the above-stated details, has been barred since the end of August. I had registered a complaint on September 3, 2012, by talking to a customer service representative on the toll free number (1800-266-121). Upon filing the complaint, I was informed that, my access has been barred, because TATA DOCOMO could not verify my address details. However, I had received the Welcome Letter from TATA DOCOMO on my address. The e-bill that has been sent to me on my e-mail address, also states the same address. Scanned copies of both the Welcome Letter and the first page of the bill, stating my address are being attached with this mail. I had also paid the first months bill by cheque and the cheque has been cleared.Moreover, I bought this on August 2, 2012, and submitted self-attested copies of passport (as identity and address proof) and copies of my passport-size photographs, on the same day.
Posted On: 2012-08-22 12:09:19
I am having network connection of BSNL. I am regularly subscribing to the internet every month since 6-8 months. many times I have registered a complain regarding internet connection failer but BSNL has never taken seriously it. so I need solution from your side.
rajesh kumar nangia
Posted On: 2012-08-03 08:13:26
Dear Sir We have been using reliance broadband servicew in the year 2008 till month of december at 601/A Lands end lokhandwalla complex andheri west However as our house went into renovation we stoped/closed down ur broadband services which you can check from ur useage records Ur representative had come and discussed about payment and all the account was setteled and payment was made vide receipt no 1226130 dt 06/01/2009 I have it in writing from him that all accounts are over ?????????? when ihave not used ur services in Jan 2009 why shud I pay for the same 1) when we have closed down ur services why shud we pay ? 2)Is it compulsory that i shud use ur broadband? 3)where were u for 4 years ? In view of the above plz take the above matter seriously and wud like to what action is being taken from ur side and refund the amout on Rs 820 thanking you
RATHOD CHETANKUMAR JIVANLAL
Posted On: 2012-07-31 19:36:29
RES SIR COMPALAIN FRO TATA DOCOMO
Posted On: 2012-06-25 08:46:16
Hi Please refer to the complaint number mentioned in the subject. This issue has not been resolved yet from your end and it is way beyond the timelines committed by you. Therefore as agreed upon, please take back your product and process a refund as you have not provided the agreed services. Else I will have to seek support of the consumer redressal forum to seek required support. Below is the screenshot for your reference: Thanks, Deepak +91 95512 73346 From: Deepak, J [mailto:] Sent: Friday, June 22, 2012 6:46 PM To: 'Chn - Appellate (E)' Subject: RE: Complaint Number 1 -8695656160 Hi Further to your call yesterday, I was told that the issue will be resolved today and it is still not done from you end I am still experiencing speed 0.11 MBPS on this number. It is now been 5 days since the issue exists. I do not want you to bill me for the days that you have not provided me with service that was assured till such time that there is a clear
SHIV PRAKASH SHENOY
Posted On: 2012-06-24 15:14:20
All are frauds in India. All want to make quick money.
Posted On: 2012-06-20 23:11:43
User ID - Am using Tata Indicom Broadband and the above mentioned subject was the issue. There was a debit from my account without any intimation and for the same have lodged many complaints over the phone and mails and one of the complaint no (Mail) is 108-632. The complaint was lodged in the month of April 2012 and more than 2 months neither any one from Customer Service, national head - Customer Service and Head wasnt able to solve the issue of a customer wherein the mistake was from the TATA broadband. I had to write escalation mails and used to recieve a standard answer given below. Greetings from TATA Communications. We deeply regret the inconvenience caused to you. With regards to your mail we would like to inform you that your concern regarding validity and account has been escalated to our team on priority .We will surely communicate the resolution to you at the earliest as soon as we receive the feedback from our team. Worthless and Pathetic Customer Service which i had end up in calling them many times and writing mails which has no revert and repeated answer for more than 2 months. Please dont go for the service wherein have regular network issues and would end up in losing money. Regards Sathish
Posted On: 2012-06-08 18:55:59
Hi, I have requested for some plan change in my mobile connection (4 connections) on 30th April, but till date the service provider Vodafone has not made the necessary changes. The email id of the Manaager and the concerned higher authorities whom I have complaint are as follows : No one is respending properly, I have email evidence for each communication we had, and the open status of the complaint now is over 40 days, Plz help, Regards, Deepak Saraff
Suman Kumar Kotha
Posted On: 2012-05-19 13:19:29
I have availed TATA Photon Plus post paid connection at Mahabubnagar(AP) in the month of Oct 2011 for six months subscription.While availing it was informed that in case of Prepaid migration i can recharge with RC 50 for life time validity.Presently i am residing at Nellore where there is no network coverage for TATA so i have visited Nellore outlet on 05/05/2012 for migration to Prepaid as billing starts from 12/05/12.They have denied the request and said to me that i need to visit only Mahabubnagar for the said request.I have contacted customer care as they were helpless i have approached Appellate AP-TATA.After a followup of 10 days on 16may they have said to visit the Nellore outlet for migration.They have confirmed even if i use it or not every month i need to recharge with 250Rs.Due to which i have given a request for cancellation of Connection.Today surprisingly i have received a mail from TATA to pay Rs.141 as usage charges for cancellation.Why should i pay when i have not used.Request you to take necessary action for misguiding me with wrong information.Due to which i have spent 200/- on 05/05/2012 for submission of request & my time was wasted.
Posted On: 2012-05-04 21:26:11
sir, airtel hyderabad circle has disconnected my prepaid no. 9492528301 on 04 feb 2012 and without any reason also debited all data balance and voice balane thrice. till date i was waiting for rectification after making several complaints but of no use.
Vivek K K
Posted On: 2012-05-02 21:32:55
I purchased usb 3g dongle from airtel with rs.150cashback for 6 months in bill[ plan rs675pm].After 4 daysof activating connection they disconnected citing address not found, but verification team not visited to my house and after every compalint airtel nodal desk told they do re verification and failed do so , after 15 days of drama they told we cant re initiate and you can purchase new sim with new package then we can do address verification and they are not ready offer me same plan citing offer period is over. can i compalain about their cheating?
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